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Where Do Driver Behaviour Telemetry Systems Fit in to the Risk Management Process for Commercial Motor Fleets?
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Where Do Driver Behaviour Telemetry Systems Fit in to the Risk Management Process for Commercial Motor Fleets?
2
Agenda
•What is driver behaviour telemetry?•Where does driver behaviour telemetry fit into a work-related road risk management programme?
•Key success factors•Practical examples•Summary
3
4
What is driver behaviour telemetry?
•Measurement of:•Braking & Acceleration•Cornering & lane changing•Speed Vs. posted speed limit•Fatigue
•Driver feedback•Standardisation?•Benchmarking
Where does driver behaviour fit into a work-related road risk management programme?
5
6
Organisational
Proven
Theoretical
The risk management process
7
Eliminate
Substitute
Reduce
The risk management process
8
The risk management process
Driver Feedback
Driver Monitoring
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Key success factors
Who cause crashes?
Managersor
Drivers?
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Key success factors
•The difference between a private motorist and a fleet driver
•Management
•Culture
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Practical examples
•Medium Commercial Vehicles, UK based•Visiting customer sites to collect items
•Company A – Driver behaviour telemetry
•Company B – Extensive work-related road risk management programme / proactive management / driver behaviour telemetry
Company A
0
100
200
300
400
Speeding >10mph over the posted limit
12
1 speeding event every 515 miles
Company B
0
500
1,000
1,500
2,000
2,500
36 41 46 51 4 9 14 19 24Week number 2012/3
Speeding >5mph over the posted limit
13
1 speeding event every 944 miles
Company B
0
1
2
3
4
5
6
7
36 41 46 51 4 9 14 19 24
Vio
lati
on
s p
er
veh
icle
Week number 2012/3
Speeding >5mph over the posted limit
14
Company B
0
100
200
300
400
500
08.09 09.10 10.11 11.12 12.13Insurance Year
Number of collisions
15
Company B
16
17
Case study – Rentokil Initial
• 250 vehicle trail• Based on “good” & “bad”
depots in urban & rural areas
• 1,250 vehicle control group
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Case study – Rentokil InitialOwn damage incident rate
0.0
1.0
2.0
3.0
4.0
Control
ZFI
18*data from Rentokil Initial
66% reduction
Case study – Rentokil InitialThird Party incident rate
0.0
0.2
0.4
0.6
0.8
1.0
Control
ZFI
19
Represents a 53% reduction in claims cost
*data from Rentokil Initial
72% reduction
Summary
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Contact details
Andy PricePractice Leader – Europe, Motor FleetZurich Risk Engineering
Email [email protected] +44 (0)7734 336 571
Where Do Driver Behaviour Telemetry Systems Fit in to the Risk Management Process for Commercial Motor Fleets?