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Where Do Driver Behaviour Telemetry Systems Fit in to the Risk Management Process for Commercial Motor Fleets?

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Where Do Driver Behaviour Telemetry Systems Fit in to the Risk Management Process for Commercial Motor Fleets?

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Where Do Driver Behaviour Telemetry Systems Fit in to the Risk Management Process for Commercial Motor Fleets?

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Agenda

•What is driver behaviour telemetry?•Where does driver behaviour telemetry fit into a work-related road risk management programme?

•Key success factors•Practical examples•Summary

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What is driver behaviour telemetry?

•Measurement of:•Braking & Acceleration•Cornering & lane changing•Speed Vs. posted speed limit•Fatigue

•Driver feedback•Standardisation?•Benchmarking

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Where does driver behaviour fit into a work-related road risk management programme?

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Organisational

Proven

Theoretical

The risk management process

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Eliminate

Substitute

Reduce

The risk management process

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The risk management process

Driver Feedback

Driver Monitoring

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Key success factors

Who cause crashes?

Managersor

Drivers?

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Key success factors

•The difference between a private motorist and a fleet driver

•Management

•Culture

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Practical examples

•Medium Commercial Vehicles, UK based•Visiting customer sites to collect items

•Company A – Driver behaviour telemetry

•Company B – Extensive work-related road risk management programme / proactive management / driver behaviour telemetry

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Company A

0

100

200

300

400

Speeding >10mph over the posted limit

12

1 speeding event every 515 miles

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Company B

0

500

1,000

1,500

2,000

2,500

36 41 46 51 4 9 14 19 24Week number 2012/3

Speeding >5mph over the posted limit

13

1 speeding event every 944 miles

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Company B

0

1

2

3

4

5

6

7

36 41 46 51 4 9 14 19 24

Vio

lati

on

s p

er

veh

icle

Week number 2012/3

Speeding >5mph over the posted limit

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Company B

0

100

200

300

400

500

08.09 09.10 10.11 11.12 12.13Insurance Year

Number of collisions

15

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Company B

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Case study – Rentokil Initial

• 250 vehicle trail• Based on “good” & “bad”

depots in urban & rural areas

• 1,250 vehicle control group

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Case study – Rentokil InitialOwn damage incident rate

0.0

1.0

2.0

3.0

4.0

Control

ZFI

18*data from Rentokil Initial

66% reduction

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Case study – Rentokil InitialThird Party incident rate

0.0

0.2

0.4

0.6

0.8

1.0

Control

ZFI

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Represents a 53% reduction in claims cost

*data from Rentokil Initial

72% reduction

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Summary

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Contact details

Andy PricePractice Leader – Europe, Motor FleetZurich Risk Engineering

Email [email protected] +44 (0)7734 336 571

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Where Do Driver Behaviour Telemetry Systems Fit in to the Risk Management Process for Commercial Motor Fleets?