VoIP, known as Voice over Internet Protocol, is the technology that improved communication by allowing telephone calls to be possible via the internet. With the use of internet protocol (IP) the analog voice signals were converted into digital data packets providing two-way conversations in real-time

VoIP simply means that we can now make phone calls over the internet. Unlike the traditional phone calls we knew, there’s no need to avail phone service from phone networks.

VoIP would not operate alone, it has necessary things to be able to work. Since it is running entirely based on the internet, you shouldn’t forget to have a high speed internet connection, PC, VoIP adapter, cable modem, LAN network, IP phone and a VoIP service plan.

Technically, VoIP requires two VoIP modem during a conversation. It converts the analog signal to digital and back again. The modem takes the voice signal from the phone that is sending and convert it into digital packets. It transmits these digital packets over the internet address to the second modem. The digital packets were converted by the second modem back in the analog voice signal and sends it to the receiving phone.

It may sound very complicated, but it is surely easy to set up and use. You may use it personally or for your business.

Hence, if you have an inadequate internet connection that would not be good. You could not use it efficiently. It may increase your dropped call rates and would may encounter poor voice quality as well.

For companies that uses VoIP, it provides easy-to-merge to all the communication tools and data in a single network. It also guarantees call security.

The good thing about being internet-based is that it saves money to the business. It cuts costly telephone bills, especially when making overseas phone calls. Also, there’s no need to pay additional costs for setting up new extension and number to the directory.

Another thing, is that you can still use it anywhere and anytime as long as you have an internet connection. You can still receive and make calls.

If you want to get hassle-free telecommunication system, then you better decide and switch now to VoIP technology. It would surely eliminate the troubles that are usually entailed from using traditional telecommunication system.

Your company may increase productivity and efficiency without spending too much. Indeed, VoIP is such an inexpensive communication technology for your business.

Interested in VoIP? Learn more at www.callcentrevoip.com or contact AustraliaBPO.