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Seo Hee Lee I Sohyun Park I Christine McGahhey I Eric Wong
Paymentwith IOT
creating a product or a servicefocusing on a specific theme implementing IoT
Mobile Appthat helps you manage your spendings
Receipt and Stamp Management + Changing spending Habits
Contents
1. SEGMENTATION
2. DESK RESEARCH (comparison with rivals)
3. DESIGN OPPORTUNITY
4. CONCEPT
5. BUSINESS MODEL
6. DESIGN CONCEPT
7. UI DESIGN
8. STORYBOARD
SEGMENTATION
Late Adopter Provider
Young Worker
SPENDING HIGH
SPENDING LOW
TECH UNFRIENDLY TECH FRIENDLYYoungWorker
LateAdopter
Provider (Mom)
Mature Philanthropist
Penny-pincher
Trend-needy
TrendBuyer
SPENDING HIGH
SPENDING LOW
TECH UNFRIENDLY TECH FRIENDLYYoungWorker
LateAdopter
Provider (Mom)
Penny-pincher
Trend-needy
TrendBuyer
Mature Philanthropist
Name: Kim, Mi-aeGender: Female Age: 45
“Do well and you will get presents."
Occupation: HousewifeEducation: Bachelor’s degree in Home EconomicsEthnicity/Nationality: KoreanSocial Class: Middle
Personality: Giving, simplisticActivity: Home shopping, gardening, drama shows, exerciseInterest: Kids, education, learning about coffeeValue: Family, trust, loyalty
Benefits/needs: Easy use, economic (inexpensive)Usage rate: Medium, averageBrand loyalty: Home plus, EdiyaReadiness to buy: Medium
Provider (a.k.a. Mom) Tech Unfriendly / Spending High
SPENDING HIGH
SPENDING LOW
TECH UNFRIENDLY TECH FRIENDLYYoungWorker
LateAdopter
Provider (Mom)
Mature Philanthropist
Penny-pincher
Trend-needy
TrendBuyer
Young Worker Tech Mid-high / Spending Middle
Name: Suzy LeeGender: FemaleAge: 26
“My boyfriend'd better propose soon."
Occupation: Receptionist in LGEducation: Bachelor’s in Business and PsychologyEthnicity/Nationality: KoreanSocial Class: Mid-low
Personality: Hardworking, dedicatedActivity: Yoga, shopping, datingInterest: Boyfriend, fashion, cosmetics, League of LegendValue: Trust, social stability, responsibility, family
Benefits/needs: Fast, efficient, customized, economic, uniqueUsage rate: mid-highBrand loyalty: Zara, Swarovski, Olive YoungReadiness to buy: medium, average, a little close to low
SPENDING HIGH
SPENDING LOW
TECH UNFRIENDLY TECH FRIENDLYYoungWorker
LateAdopter
Provider (Mom)
Mature Philanthropist
Penny-pincher
Trend-needy
TrendBuyer
Late Adopter Tech mid-low / Spending mid-low
Name: Aron ParkGender: MaleAge: 22
“You have to learn the rules of the game. And then you have to play better than anyone else."
Occupation: Student / English tutorEducation: Sophomore in collegeEthnicity/Nationality: American KoreanSocial Class: Mid-low
Personality: Optimistic, out-going, adventurous, friendly, conservativeActivity: Soccer, mobile gamesInterest: Car magazines, sales, comic booksValue: Social stability, colleague recognition, safety, achievement,
Benefits/needs: Fun, cheap, economic, popularUsage rate: Mid-lowBrand loyalty: H&M, FIFA, Nike, Adidas, Manchester UnitedReadiness to buy: Low
RESEARCHFinance Management
Applications
Secondary Research
Mint Woori Bank App Touching Expensify
Mint
Major ContextManagement
OriginUSA
TechnologyAccount Aggregation Technology
Personal Finance App
Helps you manage your money by keeping track of what you spend and where and allows you to add all of your accounts into the single application to help organize.
You can set budgets, look at finance tips, see a chart of your monthly spending, and set reminders for upcoming bills. Also, it helps you see all of your transactions so that there isn't a need to keep all of your receipts.
Wooribank
Major ContextManagement
OriginSouth Korea
TechnologyAuthentication Certificate
Bank Account Management App
Wooribank app is as the name suggests, a general management application for the people who owns a Wooribank account.
From just simply viewing one’s account to customizing the usage of one’s card, this app allows almost all of the functions available on the official website.
Touching
Major ContextManagement
OriginSouth Korea
TechnologyNFC
Stamps and Coupons App
Touching mainly focuses on managing stamps and coupons alongside with stacking points. Rather than the users carrying around the physical stamps cards, Touching allows keeping track and updating the stamps through the app, thus creating less hassle.
Touching also allows saving points by reading the information of one’s card spending through NFC function in smartphones.
Expensify
Major ContextManagement
OriginUSA
TechnologyOptical Character Recognition
Business Management App
Expensify allows you to scan receipts, track your mileage, link debit and credit cards to oversee your spending habits, and even create expense reports. The interface is minimal, composed of four distinct components, with additional tools for setting flight alerts and automatically converting currency while traveling. Exporting data is to others apps is just as simple.
DESIGN OPPORTUNITY
Penny Pinchers Money on My Mind
Save the Polar Bears
Less is More
DESIGN THEMES
Save the polar bears (eco-friendly)Going Dutch, baby (social)It’s my life (spending habits)ASAP (speed & accessibility)Stealing is a crime (security)Paper or plastic (card or cash)Money on my mind (money management)Less is more (organization)I don’t trust you (credibility)Penny pinchers (price & service)
PENNY PINCHER
These are people who prefer inexpensive things and price is the main aspect that people consider when purchasing goods. This can also include people who keep track of benefits that their banks give them, sales and discounts that stores have, and stamp cards from restaurants and cafes that give you free items for loyalty.
“I feel like cards (credit usually) provide benefits / discounts.”
“I only use stamps that are easy to keep track of. These days, there are too much stamps. I stopped caring.”“I think getting information about discounts/benefits for specific cards through NFC is a great idea.”
MONEY ON MY MIND
While banks organize things for their users, a lot of it is also done by the
users themselves. For instance, keeping track of their spending, putting money aside for the future, or keeping several accounts. Users will check their balances, or make their own budgets for the future, and keep track of the accounts from different bank themselves. Some people do not track their finances at all though, and only keep track mentally.
“I have two accounts, a Korean one and an American one. I use them both evenly but my money mainly goes into my US account.” “My Korean account sends me an update every time I spend money on my card involuntarily. But honestly it’s annoying and I don’t like it that much” “When your income fluctuates it’s hard to keep a solid plan… But I keep track to not go over budget either”
LESS IS MORE
This is in regards to physical belongings like wallets, applications on
smartphones, and coupons. Many users would like things to be minimized and efficient. For example, some people take pictures of barcodes instead of downloading the application because of clutter.
“I carry minimum number of physical cards because of the size of my wallet. It only fits maximum 6 cards.”
“I use points and stamps and all only when the actual card is not needed. Like when your phone number or mobile app is enough.”“Bank apps have separate functions into different apps. I don’t know why.”
CONCEPT
Key Features Technology
Keywords
Values
KEY FEATURES
A payment service application based on IOT technology
Linking with banks, emails, and restaurants or cafes for the stamps
Collecting information from receipts and bank account for
analyzing user’s spending patterns
Collecting users’ information to create a comparison analytics
Using real life purchases and actions to influence the digital
environment
TECHNOLOGY
IOT - Big Data
Analyzing users profiles anonymously so they can compare habits
Optical Character Recognition
Translating receipts into text for search functions and readability
Smartphone Application
Finance and money management application for mobile devices
KEYWORDS
Customizable
Users are able to customize their pet and experience
Economic
The application is free and encourages users to spend their money wisely
Convenient
Works quickly and is easy to master for all user groups
VALUES
Organizes cards and receipts for users who dislike clutter
Provides an entertaining way to manage money for users who find it boring
Encourages users to be fiscal for those who have trouble saving money
Includes a search function for users who are forgetful
Allows customization and growth for users to interact with their pet daily
Has regularly accuring promotions and partnerships for active shopping users
BUSINESS MODELStructure
Model Pattern
STRUCTURE
MODEL PATTERN
“Multi-sided Platform” and “Free as a Business Model”
A free of charge offer that collects funds from advertisements and promotions,
as well as being a free to download service with optional in-app purchases to
customize the user's experiences further
UI DESIGN
Flowchart
Main Screen Main Functions
Store and Purchases
FUNCTIONS
Major Functions
1. Recording & searching receipts
2. Stamp collection
3. Analytics
Functions that are unique to Mony
1. Search function for the receipts
2. Stamp collected through receipts
3. Accessing email for receipts
4. Big data analytics
5. Entertainment & character
FLOW CHART
DESIGN CONCEPT
Objective
Inspiration Theme
Character
Colors
OBJECTIVE
Appeal to the expected target: female young adult
Friendly and entertaining
Engaging
Incorporating entity
THEMES
Friendly Entertaining
INSPIRATION
Habit RPG
INSPIRATION
Tamagotchi
INSPIRATION
Molang Mochi from MerryBetween
CHARACTER
MONY the Money Buddy
mony mony haedo Mon(e)y
Age ??Gender Prefer not to answerOccupation Mascot of MONY
Likes Organized peopleDislikes Overspending
Quote of the day
“I’m not edible.”
CHARACTER
Designed to make an appeal to the
expected primary target- female
young adults
Soft and cuddly form
Cute and addictive appearance
COLOR PALETTE
d1f2a5 effab4 ffc38c ff9f80 fcd0cf
Colors that match our concept and expected target
MOCHI COLORSKEYWORD “DANGO”
PASTEL, FEMININE, WARM
FRIENDLY, FUN, BUBBLY
TITLE PAGE& MAIN SCREEN
MAIN FUNCTIONS
UI DESIGN
Camera button always exposed (1 depth)
since receipt scanning is the core factor of Mony.
Skeuomorphic approach:
receipts in separate sheets;
stamps collection resembles a typical wallet.
UI DESIGN
Icon size minimum 60 px width.
The size of icon still visible at the moment of pressing it,
considering average adult thumb size.
Minimum font size 14pt;
main functions no less than 16pt.
UI DESIGN
Mony on most pages to keep the users engaged,
and for aesthetic purpose as well.
STORYBOARD
Spoiled Milk Bad Organizer
Shopaholic
Spoiled Milk
Housewife (Provider)
Bad Organizer
College Student (Late Adopter)
Shopaholic
Young Worker
MONY IS ALWAYS THERE FOR YOUYour finance buddy will be around in any situation to
collect your receipts, search for things you may have
forgotten, keep your stamp cards safe, and give you advice
on your spending habits.
Transform your daily activities and the responsibility of
finance into a friend that receives digital rewards for real
world purchases and habits.
Make your finances personal, relatable, and enjoyable!
E.O.D.