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| Building the Effective Enterprise
Building the Effective Enterprise Through QAD On DemandCharlie Eggerding Vice President QAD On Demand
Additional Title Text
| Building the Effective Enterprise 2
The following is intended to outline QAD’s general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, functional capabilities, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functional capabilities described for QAD’s products remains at the sole discretion of QAD.
Safe Harbor Statement
Building the Effective Enterprise Through QAD On Demand
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■Status of QAD On Demand■Reasons customers choose On Demand■4 customer case studies■How your company can benefit from QAD
On Demand■Questions
Presentation Agenda
Building the Effective Enterprise Through QAD On Demand
| Building the Effective Enterprise
QAD On Demand Status
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■Customers■Certification■Organizational alignment■Partner status
On Demand Status
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QAD On Demand Has Thousands Of Users
Building the Effective Enterprise Through QAD On Demand
AP23%
EU13%
LA7%
NA 57%
Activity
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Full Strength ERP
Building the Effective Enterprise Through QAD On Demand
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■ SSAE 16 (both QAD and DC partner)~ ISAE 3402
■ Life Sciences – cGMP Qualified
Compliance
Building the Effective Enterprise Through QAD On Demand
SOPSOP
SOPSOP
SOP
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Operations
Service
SupportDevelopment
Sales /Marketing
QAD organizational alignment
Building the Effective Enterprise Through QAD On Demand
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QADCloud
IntegrationBoomi
Partner Alignment
Building the Effective Enterprise Through QAD On Demand
generic
generic
generic
generic
CRM HRIS
generic
Shop Floor**
Connectors built to integrate using QAD Integration Infrastructure
Available via QAD Store
ADP Hyperion
Tax EDI APS
Payroll CPM Quality
T&E T&A Demand
Connectors Apps
A - AvailableP - PlannedW - In ProcessF - Future
P
A F
A
F
F F
F
A
F A
A
| Building the Effective Enterprise
Reasons Companies Select On Demand
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Global Flexibility/Capability
40%
Regulatory Compliance
7%
Corporate Directive16%
Lack of IT Resource
37%
Why On Demand?
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■Simplicity■Speed■Version control■Risk aversion
Other reasons
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■Net new site or division■Acquisition/Divestiture■Employee turnover■Infrastructure end of life■Version upgrade
Catalysts For You To Consider On Demand
Building the Effective Enterprise Through QAD On Demand
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How Often Would You Like To Upgrade?
Building the Effective Enterprise Through QAD On Demand
Source: QAD Customer Survey – Jan 2013
No Fixed Time
>9 Years
6-9 Years
3-6 Years
<3 Years
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
ActualDesired
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Reasons to Upgrade
Building the Effective Enterprise Through QAD On Demand
Central Directive to Upgrade
Company Policy to Upgrade at Frequency
Other
Reduce Support Costs
Better Business Process Support
Desire to be on a Supported Versions
Improved Usability and User Experience
New Functionality
0% 20% 40% 60% 80% 100%
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Reasons to Upgrade with On Demand
Building the Effective Enterprise Through QAD On Demand
Central Directive to Upgrade
Company Policy to Upgrade at Frequency
Other
Reduce Support Costs
Better Business Process Support
Desire to be on a Supported Versions
Improved Usability and User Experience
New Functionality
0% 20% 40% 60% 80% 100%
Latest version
Always current
Refocus internal resources
QAD manages support
Golden Image
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Barriers to upgrade
Building the Effective Enterprise Through QAD On Demand
Other
Lack of ROI to Justify
No Business Benefit
Business Disruption
Difficulty Reapplying Customization
Cost of Upgrade Services
Time and Resources to upgrade
0% 10% 20% 30% 40% 50% 60% 70%
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Barriers removed with On Demand
Building the Effective Enterprise Through QAD On Demand
Other
Lack of ROI to Justify
No Business Benefit
Business Disruption
Difficulty Reapplying Customization
Cost of Upgrade Services
Time and Resources to upgrade
0% 10% 20% 30% 40% 50% 60% 70%
Easy On Boarding and Transition Services
70% eliminated. QAD supports the rest
Little user impact (UI or functionality)
Significant functional and techni-cal
Value Assessment
QAD Transition Services
| Building the Effective Enterprise
Customer Success Stories
Building the Effective Enterprise Through QAD On Demand
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■Navistar is a leading manufacturer of commercial trucks, buses, RVs, defense vehicles and engines
■Reasons to move to QAD On Demand Required version upgrade Needed to integrate cross purpose facilities Lack of internal resources
Navistar
Building the Effective Enterprise Through QAD On Demand
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■Challenges 4 month timeline Integration of partner products (sales tax, shop
floor data capture)
■Results Reduction from 2 to 0 support personnel 1st Navistar site to upgrade fastest ERP upgrade in Navistar history “not seamless, but easy”
Navistar
Building the Effective Enterprise Through QAD On Demand
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■Manufactures and distributes molecular and immunology products
■Reasons to move to QAD On Demand Lack of resources Corporate pressure Integration of cross purpose facilities
Quest
Building the Effective Enterprise Through QAD On Demand
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Lensar
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Reinfro
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How To Become Engaged
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■Engage in upgrade/On Demand Q-Scan■Complete Value Assessment■Visit customers ■Expand your effective enterprise
How to Review QAD On Demand
Building the Effective Enterprise Through QAD On Demand
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3 Day Q-Scan - Output
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28
Observations & Analysis
Benefit & Value Assessment
Alternatives OutlinePlan
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TCO Summary – On Premise
Building the Effective Enterprise Through QAD On Demand
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Summary
Building the Effective Enterprise Through QAD On Demand
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■Facilitates rapid upgrades■Allows more strategic deployment of
internal resources■Simplifies cost structure■Keeps you current with QAD!
Why QAD On Demand
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■Attend these related sessions (or watch the replay): Getting to the Future- Today Anton Chilton The Path to On Demand Carol Cvitkovich Eagle On Demand
■Stop by the Solutions Expo■Let me connect you
Next Steps While at Explore
Building the Effective Enterprise Through QAD On Demand
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■Presenter Name: [email protected]
Questions & Answers
Building the Effective Enterprise Through QAD On Demand