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© 2009 Leonardo – EADIS.

Workshop – day 1 Improving

employee knowledge of Telematics

European Automotive Digital Innovation

Studio (EADIS)

Nick Hull & Dave Peck June 09 EADIS

Findings of workshop

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© 2009 Leonardo – EADIS.

Workshop topic 1

Employee telematics knowledge development – how is this currently done?

Responses• Learning by doing often quoted• Learning by experience, from experienced colleagues: ‘Sitting by Nellie’• Mentoring• Shadowing and job rotation• Wikipedia, Google - for quick generic information• Web newsletters, bulletin boards – more in-depth information• Trade magazines and new media: Twitter, LinkedIn, blogs• Conferences, Webinars, trade fairs, conventions• Learning from clients, from suppliers• Knowledge management: hiring new people with latest knowledge, ‘brown bag’ shopping Interpretation• Learning by doing or by experience – seems to be the basic method• Information gathering online is common• Learning from conferences, from clients or suppliers is valued

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© 2009 Leonardo – EADIS.

Responses• It requires latest content, up-to-date: this is the biggest challenge• Interactivity is key• Use latest technology eg pause/rewind• tailored outline for specific topics helps• Do people pay attention?• Does not suit everyone, individuals to decide• Don’t use videoconferencing

Interpretation•Wikipedia, Google – used for quick generic information gathering, and references• Web newsletters – used for more in-depth information gathering• Webinars: increasing in popularity

Given the current business climate, does on-line learning play an increasing role? What are the issues?

Workshop topic 2

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© 2009 Leonardo – EADIS.

Workshop topic 3

What are the current top 5 hot topics in the telematics knowledge (innovation) field?

Responses 1• e-call regulation• Appstore applications• M2M for assets • Voice control• Tourist sites

Responses 2• Personalisation• Monitisation• Legislation• Standardisation• Relevance to user

Responses 3• LBS• Connected navigation• new business models• standardisation• safety & security issues

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© 2009 Leonardo – EADIS.

Workshop topic 4

What will be the top 5 hot topics be in 5 years time?

Responses 1• Traffic management• Congestion management• Autodining• Safety• Green navigation

Responses 2• Virtual dashboard, no PNDs

Responses 3• Standardisation • ADAS