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7/27/2019 17 - Individual Differences (I)
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Individual Difference (I):
Personality, MBTI, and 360-
Degree Assessment
BMGT 364
Managing People andOrganizations
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Upcoming
Team Project Update - Due April 2
Personal Development Assignment due
April 9
Complete: MBTI Test(http://www.humanmetrics.com/cgi-
win/JTypes2.asp) print and retain
360 online assessment round 2 should be
DONE will receive your results to include inyour write-up
Reading assignments next time:
Chapter 4: p.64-66
http://www.humanmetrics.com/cgi-win/JTypes2.asphttp://www.humanmetrics.com/cgi-win/JTypes2.asphttp://www.humanmetrics.com/cgi-win/JTypes2.asphttp://www.humanmetrics.com/cgi-win/JTypes2.asphttp://www.humanmetrics.com/cgi-win/JTypes2.asp7/27/2019 17 - Individual Differences (I)
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Agenda
Personal Development Journal
360-Degree Assessment Review
What is personality?
Cognitive Styles: MBTI
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Personal DevelopmentJournal
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2 3 4 55 4 3
Tran
sformatio
nal
Tra
nsactiona
l
Task-Oriented Relations-Oriented
5
4
3
2
3
4
5
Your Leadership Diagram
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What is Personality?A set of distinctive patterns or orientations
in which individuals respond or interact
with their environments
Important for three reasons:
Predicts individual thinking patterns &
behavior tendencies
Difficult/impossible to change
Developed throughout entire lives
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Individual Differences
Intelligence
Ability
Personality
Core self-evaluations
Self-esteem
Self-efficacy
Locus of control
Emotional stability
Attitudes
Emotions
Individual-Level Work
Outcomes
Job performance
Job satisfaction
Turnover
Organizationalcitizenship behaviors
Counterproductive
work behaviors
How Does Personality Impact
OB?
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Cognitive Styles: MBTICarl G. Jung, psychologist
Created the theoretical basis for type
Observed his clients and noted differences
Isabelle Briggs Myers and her mother,
Katherine Briggs
Created the current 4 dichotomies and the
MBTI assessment
Used the indicator with friends, family to
refine
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The Four Preferences
-- on a continuum, consider
1. Where do you get energy from?
Extroversion -- Introversion
2. How do you gather information? How do you perceive
the world around you?Sensing -- Intuition
3. How do you come to a decision? What are the ways
you assess information given to come to a decision?
Thinking -- Feeling4. How do you deal with the outside world? Which do
you prefer, the perception or the judgment phase?
Judging -- Perceiving
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Energy
Extroversion
Wide array of
interests
Enjoy working withlots of people
Action before
reflectionThink out loud
Introversion
Take a deep interest
in a few things
Enjoy working aloneor with small groups
Reflection before
actionThink before act
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Are Introverts Unfriendly?Both introverts and extroverts can be
friendly people!
Extroverts stimulated by the outside
world; introverts by inner world
Question of where you recharge
Test: when you have a problem, do you
seek friends or solitude?
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Perception
Sensing
Appreciate facts and
details
Practical
5 senses
What is real, tangible
Intuition
Appreciate
possibilities, insights
Theoretical
What is possible
Future-oriented
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Decisions
Thinking
Logical analysis to
reach conclusions
Offer critiques
Base judgments on
principles and
analysis
Feeling
Use values to reach
conclusions
Like to createharmony
Base judgments on
their own or othersvalues
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Orientation
Judging
Work and play better
with a plan
Focus on whatneeds to be
completed
Decide quickly
Seek structure and
schedules
Perceiving
Work and play better
with flexibility
Want to include asmany ideas as
possible
Postpone decisionsin search of more
info
Adapt to changing
situations
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Thoughts about your type?Remember that type does not explain
everything about a person
Talk to friends, think about type, read
types that may fit you
Try out a type exercise your
extroversion or your introversion for a few
days to see how it feels
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Vacation PlanningHow far in advance did you book yourlast vacation?
More than 6months in
advance
Less than a fewdays in advance
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How would you make this
decision?
Your current OB teams have beendisbanded, and you will need to form a
team from students in this class to re-start
your project. How would you form the
team?
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Five Factor Model - OCEAN
Developed in 1992 by Costa & McCrae
More comprehensive model than MBTI
for understanding personality differences
Includes five aspects of personality:
openness, conscientiousness,
extraversion, agreeableness, and
neuroticism
Individuals score high or low on each of
the five aspects
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Five Factors (OCEAN) Openness
Active seeking of experience for its own sake; tolerating andexploring the unfamiliar
Conscientiousness Degree of organization, persistence, and motivation in goal-
directed behavior
Extraversion Amount and intensity of social interaction; activity level; need for
stimulation; capacity for joy
Agreeableness Quality of interpersonal orientation
Neuroticism Adjustment vs. emotional instablitty