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International Congress and Convention Association www.iccaworld.com Advanced Presentation Skills Presenting to Win! 49 th ICCA Congress & Exhibition International Congress & Convention Association Tina Altieri, Managing Consultant Media Australasia Xchange (MAX) Communicate to the MAX!

Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

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Page 1: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

International Congress and Convention Association www.iccaworld.com

Advanced Presentation SkillsPresenting to Win!

49th ICCA Congress & Exhibition

International Congress & Convention Association

Tina Altieri, Managing ConsultantMedia Australasia Xchange (MAX)Communicate to the MAX!

Page 2: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

MAX Copyright 20102

Question?

• If you could “fix” one thing about yourpresentations, what would you change?

A) Knowing how and where to start

B) Making content more compelling

C) Delivering with confidence andconviction

Answer

Page 3: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

Every business presentationshould have one common goal…

…that all important art of

MAX Copyright 2010

Page 4: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

Now for some appointments!

MAX Copyright 2010

Page 5: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

MAX Copyright 2010

Page 6: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

But here’s the catch….

• No questions

• No peeking

• 60 seconds

MAX Copyright 2010

Page 7: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

MAX Copyright2009

Page 8: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

Unfortunately most businesspresenters don’t know thedifference betweenan instruction manual anddelivering a solid presentation.

MAX Copyright 2010

Page 9: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

If you don’t have somethingto stimulate your audience,something funny, quirky, somefood for thought every FIVEminutes you will struggle tokeep their attention.

MAX Copyright 2010

Page 10: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

The problem with businesspresentations

D-

D-

D-

C-

MAX Copyright 2010

Page 11: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

DDDC of BusinessPresentations

D-

D-

D-Dull

C-

MAX Copyright 2010

Page 12: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

DDDC of BusinessPresentations

D-Dull

D-

D-Dull

C-

MAX Copyright 2010

Page 13: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

DDDC of BusinessPresentations

D-Dull

D-Dull

D-Dull

C-

MAX Copyright 2010

Page 14: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

DDDC of BusinessPresentations

D-Dull

D-Dull

D-Dull

C-Consistently dull!

MAX Copyright 2010

Page 15: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

What do they say about yourpresentations?

1.Conveys data and doesn’t persuade.

2. No clear point.

3. No audience benefit.

4. “Professional” cardboard cut-out

syndrome.

MAX Copyright 2010

Page 16: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

Do two things as an EFFECTIVEspeaker

• To take and hold audience attention

• To build affiliation

MAX Copyright 2010

Page 17: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

Communicating on three levels

• Verbal

• Visual

• Vocal

MAX Copyright 2010

Page 18: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

What is the first thing thataudiences will judge you by?

A) Verbal

B) Visual

C) Vocal

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Page 19: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

Answer

Visual – 60%

Vocal – 33%

Verbal – 7%

MAX Copyright 2010

Page 20: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

Be clear about your aim

What is it you want your audienceto feel, think or do by the timeyou’ve finished?

MAX Copyright 2010

Page 21: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

Reflect….

What helped you win when youdelivered your last successfulpresentation?

Why was it successful?

MAX Copyright 2010

Page 22: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

MAX Copyright 201022

Five key steps to storytelling withconviction

• Deliver a statement that arouses interest

• Pose a problem that has to be solved

• Offer a solution

• Describe the specific benefits for adoptingcourse of action

Page 23: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

MAX Copyright 201023

Shifting the focus from features tobenefits

Here are your triggers….

• This is important to you because….

• What this means to you is…….

• Why I am telling you this is because youcan….

Page 24: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

MAX Copyright 201024

Storytelling with conviction

• Deliver a statement that arouses interest

• Pose a problem that has to be solved

• Offer a solution

• Describe the specific benefits for adoptingcourse of action

• State a call to action

Page 25: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

MAX Copyright 201025

Who deserves the JK Rowling Awardfor outstanding story telling?

A) First speaker

B) Second speaker

C) Third speaker

Page 26: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

MAX Copyright 201026

Star Tips

• Colourful words and catchy phrasesie metaphors and similies

• Write for the ear, not for the eye.

• Don’t rely on PowerPoint!

Page 27: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

27

Secured Tenant Base

All contractedportfolio leasesexpiring in 2Q2010have been renewed oralternative tenantssecured, resulting inan increasedoccupancy rate

Diversified Asset ClassBase

Diversified asset classbase, catering to avariety of tenantsector mix, mitigatingincome risk

Appendix: resilient portfolio performance

Rental Income Contribution by Asset Class Base

Page 28: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

28

Rental Income Contribution by Tenant Trade-SectorAs at 31 March 2010

28

Appendix: diversified portfolio mitigatesrisk

Construction,Engineering& Services

(29%)

Page 29: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

MAX Copyright 201029

Creating your PowerPointbefore you craft yourpresentation is like painting apicture and getting it framedat the same time!

Page 30: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

You are likely to look morecomfortable than you feel.

Confidence and nervousness are notmutually exclusive.

MAX Copyright2008 3

0

Remember this:

Page 31: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

MAX Copyright2008 3

1

Page 32: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

How much time do youdedicate to preparing forQ & A session ?

A)I don’t prepare for Q & A.

B)I think about it on the way to the

presentation.

C) I put in almost the same amountof preparation as the mainpresentation.

International Congress and Convention Association www.iccaworld.com

Page 33: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

It’s recommended

C) We put in almost the sameamount of preparation as themain presentation.

International Congress and Convention Association www.iccaworld.com

Page 34: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

Lunch anyone?

Wait til you see what we havein store this afternoon!

International Congress and Convention Association www.iccaworld.com

Page 35: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

MAX Copyright 201035

What role do you feel you playwhen you have to give abusiness presentation?

A) Subject matter expert

B) Stage performer

C) Sales person

D) Technical advisor

Page 36: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

MAX Copyright 201036

What role should you playwhen you give a businesspresentation?

B) Stage performer

Page 37: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

MAX Copyright 201037

Warm / dynamic / in control /charismatic / sincere /authoritative/ commanding/passionate/ humourous /credible / energetic……..

Page 38: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

What’s written on yourperformance jacket?

International Congress and Convention Association www.iccaworld.com

Page 39: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

Remember….

90% of your job as aspeaker is to motivate youraudience.

International Congress and Convention Association www.iccaworld.com

Page 40: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

MAX Copyright 201040

Star performance tips

• Nervous energy is positive energy.

• Make your mouth work for you notagainst you.

Page 41: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

MAX Copyright 201041

Make your Mouth Work

• Exaggerate A.E.I.O.U

• Say with emphasis May Mee My Mow Moo.

• Vibrate your lips freely as a child would do

a raspberry.

• Say NEOW very slowly and exaggerating

every sound. This focuses the mouth to

stretch out in all directions.

Page 42: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

MAX Copyright 201042

Star performance tips

• Nervous energy is positive energy.

• Make your mouth work for you notagainst you.

• Consider props, music or somethingto show in order to capture people’simagination.

• What is your body language sayingabout you?

Page 43: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

MAX Copyright 201043

howing

palms?

Page 44: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

How am I feeling about thisspeaker right now?

A) I’m captivated and motivatedto listen more.

B) Neutral and could switch offany time.

C) Not interested in listeninganymore.

International Congress and Convention Association www.iccaworld.com

Page 45: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

How am I feeling about thisspeaker right now? Judgingby the presenter’sPERFORMANCE I am…

A) Engaged and want to keeplistening.

B) Waiting for a compellingreason to want to stay tuned.

C) Don’t find the performanceappealing but the content iskeeping me interested.

International Congress and Convention Association www.iccaworld.com

Page 46: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

Now knowing what I knowabout improving mypresentation techniques…

A)I’m convinced I can present morepowerfully than before.

B) I’m still not confident that I canpresent powerfully but will try sometechniques next presentation.

C) I’d still avoid giving a presentation ifI could and dislike having to deliverto an audience.

International Congress and Convention Association www.iccaworld.com

Page 47: Advanced Presentation Skills Presenting to Win! - Tina.pdf · 2010. 11. 15. · International Congress and Convention Association Advanced Presentation Skills Presenting to Win! 49th

International Congress and Convention Association www.iccaworld.com

Thank you!49th ICCA Congress & Exhibition

26th Nov 2010

Tina Altieri, Managing Consultant

Media Australasia Xchange (MAX)

Communicate to the MAX!

International Congress & Convention Association