Support when you need it

HR & EMPLOYMENT LAW

Our team of experts are here to take you through the steps that will make difficult decisions easier. From every day issues like managing sickness, absence and holidays, through to redundancy and tribunals, we will support you.

We will also set up your contracts and handbooks to ensure you have everything covered and are fully compliant.

Effective HR can contribute to growing your business. Whether it’s setting a goal to lower your average sickness rate, communicating your core values or help with a restructure, we can guide you every step of the way.

We understand that you need online solutions that apply to you at a practical level. That’s why we have a different approach to managing Employment Law and Health & Safety online. It’s called Atlas.

Our secure, online platform, Atlas will help you to plan and manage employee resources, online training, legislation changes, risk assessments, absence management and workloads, all in one place. Best of all, Atlas is utterly tailored, so you only ever see the things that are relevant to you and your business.

You can access your Atlas profile via mobile, tablet or PC, 24/7 - whichever you choose.

HEALTH & SAFETY

Our service is personal – to both you and your business. We will visit your premises and undertake a detailed inspection, just like an enforcing authority would. We will identify potential hazards and recommend appropriate control measures, and advise on any immediate areas of high Health & Safety risk.

We know all businesses and premises are different, therefore everything we recommend will be bespoke to you. With our help you have the reassurance that you are doing all you can to keep your employees and clients safe. And, if you do have an inspection by an enforcing authority, you are prepared.

TRAINING

Our training courses cover a range of topics and can be tailored to your business. All of our qualified trainers combine years of industry knowledge with practical working experience, to give you and your staff the best training around.

ISO CERTIFICATION

Introducing a framework for process improvements is essential for any business. ISO standards improve revenue, business efficiency and customer satisfaction. Our ISO company, QMS International, provides professional consultation and support for businesses that require a hassle free and cost efficient route to ISO Certification.

www.qmsuk.com0845 86 26 246

Citation is proud to support UK businesses. These are just a selection of the industries in which we’re heavily experienced.

Care

Construction

Education

Engineering

Transport

Vets

Manufacturing

Funeral Directors

Day Nurseries

Pharmacies

Retail

We know you didn’t go into business to get bogged down with Health & Safety, HR or Employment Law problems. We get it. That’s why we are here to help.

The important thing is you don’t need to be the experts, because we are.

We work with trade bodies and associations in a huge range of sectors, so we know about your business, how it works, what the pitfalls are and how to avoid them.

We have over 20 years’ experience protecting businesses in the following key areas:

Human Resources & Employment Law

Health & Safety

ISO Certification

Staff Training

EXPERTS IN YOUR FIELD

Chris Morris, CEO, Citation

We pride ourselves in giving you expert advice and information in complex areas. We are dedicated to providing the very best service for our clients. Our people are what makes this business great.

“

“

That means we can work with you in a way that suits you and your business. We don’t believe in a one size fits all approach, and as your partner, we’ll give you the support you need, when you need it.

We can look after as much or as little of your HR, Health & Safety and ISO needs as you want us to. We’re available online, on the phone or in person. Whatever suits you best.

Our commitment to improvement:

We’re always striving to improve the service that we provide to our clients. Our investment in technology is a testament to that. We have a dedicated innovation team who work with the feedback we receive from our clients. We improve systems, develop new innovations and launch ground-breaking new platforms that are accessible, simple, intelligent and personalised.

The first thing we do is listen...

As a Citation client, you benefit from:

Online Tools

24/7 Support

Advice Guarantee

Quality Mark

Policy Reviews

Site Visits

Get in touch with a specialist:

0845 844 1111

We’ve been supporting over 15,000 businesses in the UK for over 20 years.

Our mission is to help businesses be the very best they can be. From Solicitors and HR Professionals, to qualified Health & Safety Advisors and ISO Specialists, we’ve developed a team of people that are on hand to help you, whenever you need it.

We’ll work together to help you manage and grow your business and keep it compliant. Whether you want to talk to us on the phone, or manage things online, we’ve got it covered. Available 24/7, we’re here to give you the peace of mind to do what you do best, run your business.

GUARANTEED

When we say our advice is guaranteed, there’s no small print and no disclaimers. We believe what we do truly helps businesses like yours, so when we make a commitment, we stand by it.

TRUST IN US

We’re ISO 9001 certified, assessed by the British Standards Institute (BSI) and regularly and independently monitored.

Plus, we’re CHAS, SMAS and SafeContractor accredited so if you need to gain certification we can help guide you along the way.

We know what it takes to manage employees effectively. We are proud to be listed in The Sunday Times 100 Best Companies to Work For.

YOU’RE INSAFE HANDS

Ann Byrne, Southport & Ainsdale Golf Club

Citation staff are so friendly and knowledgeable and always ready to help. I have found the online systems invaluable. They are clear, easily accessible and very simple to use. I would have no hesitation in recommending Citation for Health & Safety and HR support.

“

“

SPEAK TO US...Contact us to find out how the Citation team can support you and help your business grow:

0845 844 1111enquiries@citation.co.ukwww.citation.co.uk

Head Office: Citation Ltd, Kings Court, Water Lane, Wilmslow, Cheshire SK9 5AR