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Gain insight into interpersonal behavior and needs to improve personal and business performance. Explore the new FIRO Business assessment, reports, and books for leadership and professional development.
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FIRO Business™ Suite of Products Personality assessment, reports, and support materials
Grow great leaders. Improve organizational performance by understanding communication styles and behavior.
© 2010, CPP, Inc. All rights reserved 2
FIRO BusinessTM Overview
Newest addition to the FIRO® family of products, builds on history, reliability of FIRO model with new business-focused language
Developed to address the specific requirements of organizations to improve organizational performance
Describes how individuals behave, how they affect others, how they can be more effective
Measures three interpersonal communication needs: involvement, influence, connection
© 2010, CPP, Inc. All rights reserved 3
FIRO BusinessTM Benefits
Enables behavioral change with insight into needs
Provides insights for relating to direct reports, managers, coworkers; negotiating, handling conflict; making decisions; prioritizing
Identifies existing communication dynamics that affect leadership success
Details strengths and development opportunities to improve performance
Supports effective leadership development, plus one-on-one coaching, communication, and team performance
© 2010, CPP, Inc. All rights reserved 4
FIRO BusinessTM Feature Highlights
Explore leadership style with FIRO Business™ Leadership Report
Succinct, complete summary and interpretation of results in clean, graphic design with FIRO Business™ Profile
Streamlined administration with brief, easy to use online format via CPP’s online assessment delivery system
Supports needs of multinational businesses with scoring sample normed in 10 languages
MBTI practitioners automatically certified to administer FIRO Business
© 2010, CPP, Inc. All rights reserved 5
FIRO BusinessTM Instrument – An Evolution
Goal: Incorporate customer feedback on the FIRO-B®
tool to produce a more business-specific instrument and reports
– Improve business applicability by updating scale names to reflect language used in organizational settings
– Eliminate perceived item redundancy while preserving measurement validity and reliability
– Decrease administration time with shorter version, subset of 30 items vs. 54 used in FIRO-B® instrument
– Create a cross-cultural instrument for international use
© 2010, CPP, Inc. All rights reserved 6
Key Enhancement – Scale Names
Changed scale names to align with the business environment
Inclusion → Involvement
Control → Influence
Affection → Connection
© 2010, CPP, Inc. All rights reserved 7
Key Enhancement – Cross-Cultural Use
Translated research instrument into 14 languages and collected international data
Created international norm and validation samples– 2,800 adult, employed participants– Half in supervisory/managerial/executive positions– Equal numbers of men and women per language– Ten languages represented in final norm sample
© 2010, CPP, Inc. All rights reserved 8
FIRO BusinessTM Profile
Author: CPP Sr. Research Scientist Mike Morris
Provides basic summary of FIRO Business results
Clean, graphic 5-page report
Presents measures of Expressed and Wanted interpersonal needs in three areas that affect work relationships: Involvement, Influence and Connection
Compares clients to an updated international norm group
Reports results in percentiles for easy interpretation
For more information: www.cpp.com/en/firobproducts.aspx?pc=160
© 2010, CPP, Inc. All rights reserved 9
FIRO BusinessTM Leadership Report
Authors: FIRO® experts Allen Hammer & Eugene Schnell
Presents key insights for:– Relating to direct reports,
managers, coworkers– Handling conflict and negotiating– Making decisions and setting
priorities
Behaviorally focused using descriptive approach:
– This is how you behave– This is the impact you have on
others– Here’s how you can be more
effective
For more information: www.cpp.com/en/firobproducts.aspx?pc=161
© 2010, CPP, Inc. All rights reserved 10
Support Materials – Introduction to the FIRO BusinessTM Instrument
Authors: FIRO® experts Judith Waterman & Jenny Rogers
38-page client booklet presents information on how to understand results and apply them in a work context
Includes explanations of Expressed and Wanted interpersonal needs –involvement, influence, and connection
Provides detailed interpretations of all scores
Discusses practical applications in one-on-one relationships and groups; explores interpersonal growth and effectiveness
For more information: www.cpp.com/en/firobitems.aspx?ic=2504
© 2010, CPP, Inc. All rights reserved 11
Support Materials – FIRO BusinessTM
Leadership Report User’s Guide
Authors: FIRO® experts Eugene Schnell & Allen Hammer
Presents an introduction and overview of the assessment and report including:
– Purpose, use, and organization of Leadership Report
– Comparison of FIRO Business™ and FIRO-B® assessments
– Assessment administration, scores, and scoring
Provides interpretation guidelines for:
– Conducting interpretation sessions– Relating to direct reports, managers,
coworkers– Negotiating and handling conflict– Making decisions and setting priorities– Defining next steps
For more information: www.cpp.com/en/firobitems.aspx?ic=2503
© 2010, CPP, Inc. All rights reserved 12
Support Materials – FIRO BusinessTM
Technical Guide
Covers construction, scoring, reliability, validity, and normative data for the instrument
Includes 104 tables of detailed information on norm sample and validation samples
Presents correlation data for the instrument measures and with the FIRO-B® instrument
For more information: www.cpp.com/en/firobitems.aspx?ic=2502
© 2010, CPP, Inc. All rights reserved 13
Value Add – FIRO BusinessTM White Paper
Author: Sarita Bhakuni, PsyD, FIRO® and MBTI® Certified PractitionerProvides guidance for:
– Applications for leadership development, executive coaching, team building, and conflict management
– Complementary use of the MBTI®
and FIRO Business™ instruments– Individual and group feedback,
FIRO Business™ Profile insights, and suggested exercises
– Selection of the FIRO Business™
vs. FIRO-B® instruments
Using the FIRO Business™ Assessment and Reports in Key Business Applications: And in Combination with the Myers-Briggs Type Indicator® Instrument
Click to download the white paper.
© 2010, CPP, Inc. All rights reserved 14
FIRO Business™ or FIRO-B® Tool?
The FIRO Business instrument is ideal for:– Organizations that have used FIRO-B assessment but require tool
specifically designed for business settings / business language and quicker to administer
– Multinational organizations and those with multicultural workforce– Professional coaches who work with individual clients for development
specific to work environment or business context
The FIRO-B instrument continues to be an excellent choice for:– Organizations using FIRO-B assessment and experiencing positive results– Organizations using FIRO-B and MBTI assessments in combination for
leadership development– Professional coaches using FIRO-B assessment with clients for individual
or relationship counseling
© 2010, CPP, Inc. All rights reserved 15
Leadership and Organizational Success
FIRO Business™ products are essential tools to help you achieve the performance results your leaders and your organization demand.
– Leadership and Coaching – Help leaders understand their communication styles and behavior to improve performance
– Team Building – Build more effective teams with insights into interpersonal communication needs
– Conflict Management – Help people better understand their interactions with others and reduce conflict
© 2010, CPP, Inc. All rights reserved 16
To learn moreEmail: [email protected]
Visit: www.cpp.com or tiny.cc/FIROBiz
Call: +1.650.969.8901 or 800.624.1765
© 2010, CPP, Inc. All rights reserved 17
MBTI, Myers-Briggs Type Indicator, and Myers-Briggs are registered trademarks of the MBTI Trust, Inc. FIRO, FIRO-B, FIRO Business, the FIRO Business logo, and the CPP logo are trademarks or registered trademarks of CPP, Inc.
Thank You
www.cpp.com
