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(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.co m 01344 774 999 Provides awareness of interpersonal preferences in three areas, enabling relationships to become more effective FIRO-B is a registered trademark and the CPP logo is a trademark of CPP, Inc. FIRO-B ®

What Is Firo B

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What is FIRO-B?FIRO-B (Fundamental Interpersonal Relations Orientation Behavior) which was developed by William Schutz created in the late 1950s.Schutz developed the FIRO-B theory to aid in the understanding and predicting of how high-performance military teams would work together.The FIRO-B instrument measures behaviors driven by interpersonal needs in three areas—Inclusion, Control, and Affection—and addresses how such behaviors can affect one’s interactions with othersThe FIRO-B is intended to assist individuals and organizations in understanding interpersonal needs and their impact on interpersonal functioning.FIRO-B provides awareness of interpersonal preferences in three areas, 1.Inclusion2.Control3.AffectionInclusionHow much do I create opportunities to meet/include them in my activities?How much do I demonstrate our Team’s Vision & Values to this person?How much do I want to be an invited participant at their meetings?How much do I want to be a team player?What can I do differently?ControlHow much do I try to direct the actions/ideas of this person?Do I fit with this person’s needs for Control or do we both ‘over control’?How much am I prepared to let this person get their way?How much am I prepared to be told what to do by them?What am I going to do differently to build a better relationship?AffectionHow much do I share about myself with this person?How often do I show this person I ‘like’ them?How do I react when this person attempts to build a relationship with me?How much do I want a better working relationship with them?What am I going to do differently?

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  • 1.
    • Provides awareness of interpersonal preferences in three areas,
  • enabling relationships
  • to become more effective

FIRO-B (C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com01344 774 999 FIRO-B is a registered trademark and the CPP logo is a trademark of CPP, Inc. 2. Inclusion (C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com01344 774 999 3. Control (C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com01344 774 999 4. Affection (C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com01344 774 999 5. Expressed/Wanted (C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com01344 774 999 6. Scoring measures frequency and selectivity. Who with and how often.

  • 0 1 2
  • 3 - 4 5 6
  • 7 8 -9
  • LOW
  • MEDIUM
  • HIGH

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com01344 774 999 7.

  • Inclusion
    • forming new relationships
    • associating with people
    • determines the extent of contact
  • Control
    • decision-making
    • influence and persuasion between people
    • extent of power/dominance that a person seeks
  • Affection
    • emotional ties
    • warm connections between people
    • extent of closeness that a person seeks

FIRO-B (C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com01344 774 999 8. INCLUSION

  • Distinction
  • Recognition
  • Attention
  • Participation
  • Involved
  • Association
  • Acknowledgment
  • Contact
  • Belonging
  • Acceptance

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com01344 774 999 Characteristics associated with the inter-personal need : 9.

  • Power
  • Authority
  • Influence
  • Responsible
  • Managerial
  • Directive
  • Leader
  • Decisive
  • Consistent
  • Regulated

CONTROL (C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com01344 774 999 Characteristics associated with the inter-personal need: 10.

  • Personal
  • Consensus-orientated
  • Sensitive
  • Empathetic
  • Open
  • Affirming
  • Supportive
  • Closeness
  • Faithfulness
  • Warmth

AFFECTION (C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com01344 774 999 Characteristics associated with the inter-personal need: 11. The Six-Cell Model (C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com01344 774 999 w e Affection Control Inclusion I make an effort to include others in activities. I try to belong, to join social groups to be with people as much as possible I try to exert control and influence over things. I enjoy organising things and directing others I make an effort to get close to people.I am comfortable expressing personal feelings and I try to be supportive of others I want other peopleto include me in their activities and to invite me to belong. I enjoy it when others notice me I feel mostcomfortable working in well-defined situations; I try to get clear expectations I want others to act warmly towards me. I enjoy it when people share their feelings with me and encourage my efforts 12. (C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com01344 774 999

  • Talking and joking with others
  • Taking a personal interest in others
  • Involving others in projects and meetings
  • Recognising the accomplishments of others
  • Incorporating everyones ideas and suggestions
  • Assuming positions of authority
  • Advancing an idea within a group
  • Taking a competitive stance and making winning a priority
  • Managing the conversation
  • Influencing others opinions
  • Establishing, policy, structure, tasks and procedures
  • Reassuring and supporting colleagues, both verbally and physically
  • Giving gifts to show appreciation
  • Exhibiting concern about the personal lives of others
  • Being trustworthy and loyal
  • Coaching and developing

Expressed BehavioursAssociated with the Three Needs Affection Control Inclusion 13. (C) Copyright Key Talent Partners July 2008 www.keytalent-partners.com01344 774 999 Wanted BehavioursAssociated with the Three Needs

  • Frequenting high-traffic areas
  • Decorating the work space with personal items
  • Seeking recognition or responsibility
  • Get involved in high-profile projects and activities
  • Going along with the majority opinion
  • Asking for help on the job
  • Involving others in decision making
  • Requesting precise instructions and clarification
  • Deferring to the wishes, needs and requests of others
  • Raising issues for others to consider
  • Being flexible and accommodating
  • Listening carefully to others
  • Displaying an open body posture
  • Sharing feelings of anxiety, sadness, loneliness
  • Giving others more than they want or need

Affection Control Inclusion 14. Relationship Management

  • Inclusion
    • How much do I create opportunities to meet/include them in my activities?
    • How much do I demonstrate our Teams Vision & Values to this person?
    • How much do I want to be an invited participant at their meetings?
    • How much do I want to be a team player?
    • What can I do differently?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com01344 774 999 15. Relationship Management

  • Control
    • How much do I try to direct the actions/ideas of this person?
    • Do I fit with this persons needs for Control or do we both over control?
    • How much am I prepared to let this person get their way?
    • How much am I prepared to be told what to do by them?
    • What am I going to do differently to build a better relationship?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com01344 774 999 16. Relationship Management

  • Affection
    • How much do I share about myself with this person?
    • How often do I show this person I like them?
    • How do I react when this person attempts to build a relationship with me?
    • How much do I want a better working relationship with them?
    • What am I going to do differently?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com01344 774 999