Market and sell products in online sales channels, and process online orders in your Microsoft Dynamics ERP software

Multichannel e-commerce with Commerce Services for Microsoft Dynamics® ERP

Value proposition• Reduces the cost of

integration for an online sales channel.

• Allows you to extend Microsoft Dynamics AX with online merchandising and catalog management.

• Streamlines catalog publishing to multiple and simultaneous online channels.

• Aggregates order processing and fulfillment for orders from one or more online sales channels.

High-level conceptual model

3

Microsoft Dynamics POS

In-S

tore

Custo

mers

Com

merce

Serv

ices

for M

icroso

ft D

ynam

ics ER

P

Onlin

e C

usto

mers

Microsoft Dynamics AX

Company Online StoreM

PI

Functional and Core ModulesGL; AR; AP; FA; Sales Order/Purchase Order...Warehouse / Distribution...HR / Microsoft Dynamics CRM / Project Mgmt...

Inventory and

Warehouse Management

Sales and Marketing

Accounts Receivable

Product Information

Management

Commerce Module

Multich

ann

el

Sale

s

SDK

SDK

ProductsOrders

Payment Module

Payments

Paym

ent

Serv

ices fo

r M

icroso

ft D

ynam

ics ER

P

SDK

PPI

Multich

ann

el

Paym

en

ts

Etc…

Products & Orders

Products & Orders

Online sales and order processing

1. Products are released from the ERP system to Commerce Services.

2. The Merchandising Manager prepares the products for listing to the company’s online store.

3. The products are published to the company’s online store.

4. A customer visits the company’s online store and purchases a variety of products.

5. The company’s online store creates an order in Commerce Services, which is immediately routed to the ERP system for fulfillment.4

MPI

ISV Online Store Solution

CommerceServices

for Dynamics

ERP Orders

Listings

Search & Browse

Design & Layout

Checkout

Merchandising

ERP

Pro

du

cts

Ord

ers

© 2011 Microsoft Corporation. All rights reserved. Microsoft, Microsoft Dynamics, and the Microsoft Dynamics logo are trademarks of the Microsoft group of companies. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this

presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft

cannot guarantee the accuracy of any information provided after the date of this presentation.

MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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