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w w w . w f s p a . o r g
MERGER ACQUISITIONS
WESLEY FAMILY SERVICES
w w w . w f s p a . o r g
anticipate the challenges of varying stakeholders
gain awareness of key required due diligence and implementation activities
determine your organization's position for merger or acquisition
Assess readiness to actively pursue strategic alliances including merger
draft a list of next steps to consider strategic alliances including merger
Hopes for our session
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What are the basic tools that you use to determine where your organization is going?
Large group exercise
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Mission• Let’s look at a few examples
Values• Let’s look at a few examples
Strategic Plan• Review some key categories
Large group exercise
What are the basic tools that you use to determine where your organization is going?
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What are the things you don’t want to lose by partnering?
Large group exercise
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For Wesley Spectrum1. Mission voice1. Equity---reputation, outcomes, number served2. Sustainability
For Family Services1. Mission voice2. Reputation in the community3. Outcomes focus4. Recently developed marketing campaign (new logo)
What are the things you don’t want to lose by partnering?
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What are the things you want to gain by partnering?
Large group exercise
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What are the things you don’t want to lose by partnering?
Large group exercise
• Do More for More Children,
Families, and Adults
• Be More Effective, Efficient and
Sustainable
• Continue to Innovate in What We
Do and How We Do It
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What are trends nationally/regionally/locally?
External
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• Region• Grow regional footprint
Would a merger capitalize on the intended trends?
• Certified Community Behavioral Health Center
WS would not be considered as it stands today
Move from “fee for service” to alternative pay arrangements
Build a “full array” that would represent “life span services model”
• Value Based Contracting
This will require addressing “social determinants”—this is why the social service components of our books of business remain important
• Autism Future
Mission commitment to follow kids through early and later adulthood
New revenue streams as IDD funding opens up for autism diagnosis
Adult autism will include work and housing
• Allegheny County
Fully integrate social services and BH
Complex, multi-system clients need full array
FSWP 50% in Allegheny, not seen as larger player
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What do you want in the first conversation?
• Senior Leaders• Boards
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Wesley Spectrum Family Services
Humility Vision for growthMission passion Focus on qualitySuccessful track record Focus on innovationDream About Added Value Compatibility of missionAppetite for partnerships Ability to partner
What do you want in the first conversation?
• Senior Leaders• Boards
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Elephants on the first day……
Who is CEO? What are their goals?
Are boards in position?
Program closure?
Loss of staff?
....they don’t need to be solved
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Community/those served added value proposition
Staff added value proposition
Growth added value proposition
Financial added value proposition
Early consideration…..is there added value?
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Enhanced services—”more for more”
Financially stable organization to weather the storms of funding volatility
Creative solutions to meet gaps
Business as usual—market leading quality while sustainable!!
What is in it for the community?
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Either unduplicated or very “leveragable” complement of services
Innovative culture to better serve kids, adults and families
Avoiding hostile takeover in the future
Career advancement opportunities, 1,000 positions
Financially stable organization to weather the storms of funding volatility
Increased buying power i.e. benefits, utilities
Business as usual
What is in it for me?
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Growth added value proposition
• Niche Market – Transition Age Services
• Autism• Expansion to Adult Autism• Dual Dx – Intellectual Disability-Autism
• Older Adult Services Expansion
• Geographic Expansion
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Financial added value proposition
• Outpatient services – decrease loss
• Decrease overhead
• Volume purchasing
• Larger voice with payers
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If you’re excited about why coming
together is a good idea, due diligence is to
determine if it is not a good idea!!
http://www.nonprofitlawblog.com/mergers-due-diligence-items/
http://www.kedconsult.com/articles-resources/merger-checklist/
Due Diligence
w w w . w f s p a . o r g*sooner-better, humility/vision/leadership
Top Categories for Due Diligence Review
• Anything _____________ that suggests we shouldn’t merge?
• Phase I—soft due diligenceProgrammatic
Financial
Board*
• Resource expertise to move through due diligence…internally and externally
• Phase II—hard due diligence Licenses and PayersContractualRiskHRQuality/Risk/ComplianceFacilitiesStrategic plan
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Top Categories for Due Diligence Review“Structures to do the lifting”
Boards
M&A Committee from each board
Steering Committee—senior managers of each organization
Facilitator
Legal Counsel
10 Working Committees—staff from each organization
Merger liaison—one person to keep progress moving
Project management competencies
Virtual Document Room
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Barriers
Transition of State Licenses Transition of Medicaid billing #’s MCO credentialing
Drove decision to phase in mergerSubsidiaries retained for 12-18 mo.New entity with no subsidiaries
February March
Mar 3 Supervisor
Communications / Staff Letter/FAQ’s
Feb 17
Staff Communications
Feb 21
Mailing to Consumers
Mar 27
Mar 15
Communicationsto all remaining
Stakeholders
Mar 30
Feb 15
Temporary Website Landing Page Launch
Mar 17
Merger Communications Timeline
FSWP/WSBoard Meetings
2nd vote
Mar 17
Press Release Issued
FSWP/WSBoard Meetings
Final vote
Mar 10
WFS Intranet Launch
Mar 15
MERGER OFFICIAL
JUL 1
………….July
Follow-up Mailingto Consumers
Jul 6
Supervisor Communications /
Consumer Letter/FAQ’s
Merger Newsletter with Staff Letter included
Announcement of consumer letter mailing in
Merger Newsletter
Mar 17
Feb 20
All Supervisor’sConference Call
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Electronic System to integrate:• Electronic Health Records• General Ledger• Human Resources• Fundraising
We both have ADP payroll
Other Decisions:
• Retirement – Third Party Administrator
• Health Insurance Broker and plan year
• Insurance Broker
• PTO/Vacation
DIFFICULT DECISIONS
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Funding the Merger• Approached 8 foundations
• Foundations organized 2nd meetings
• Timing of grants challenging
• Built three merger budgets
• Anticipate 3.3 million in grants
• Built cash flow to schedule expenses
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Next Steps• Electronic Systems
• Work Processes – pick best in breed
• Policy and Procedures
• Foundation proposals
• Merging committees
• Culture – bringing staff together
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2006 Merger LearningsWesley Institute and Spectrum Services
Keep focused on the prize --mission advancement
Something is not as it first appears
Leadership Competency should be the highest priority
First 12 months should be kept simple
Measure impact/success
Competent board leadership increases success
Can’t stop communicating
Stay humble . . . And remember to serve
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Process Summary
Strategic Fit Value
Due DiligencePhase IPhase II
Decisions (legal)
Timing
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Anticipate the challenges of varying stakeholders
Gain awareness of key required-due-diligence-and-implementation-activities
Determine organization's position for merger or acquisition
Assess readiness of organization to actively pursue strategic alliances including merger
Draft a list of next steps to consider strategic alliances including merger
Hopes for our session
How did we do?