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T The board of directors of NuWay-K&H Cooperative has approved a new corporate logo that combines the legacy NuWay and K&H names. We’re looking forward to getting that logo out on a variety of surfaces and applications. You’ll immediately see the new corporate logo on statements and invoices, our website and social media platforms. We plan to reimage our four
corporate office locations at Clear Lake, Trimont, Welcome and Wesley with this new logo. At the same time, we will continue to promote and make use of the NuWay Agronomy and K&H Energy brands on assets and locations that relate to these
brands. We’re very proud of these two individual brands and will continue to market them.
Mid-year financial report Our 2019 Fiscal Year began in September. We have finished seven months of the first fiscal year of the merged company, and we are tracking ahead of budget. We’ve already seen a lot of financial benefits to the merger. The biggest benefit is the savings in cost, which is well above what we anticipated. We anticipate finishing the fiscal year ahead of budget, unless something
D I V E R S I F I E D • I N N OVAT I V E • E XC E P T I O N A L VA L U E
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New Logo Approved forOur United CooperativeBy Kevin Jones, President/CEO | [email protected]
“We’ve already seen a lot of financial benefits to the merger.
The biggest benefit is the savings in cost, which is well above what
we anticipated.”
continued on next page
The K&H Energy Sales Team, now serving customers in Iowa and Minnesota.
A As I scroll through software and sensor ads on Twitter and LinkedIn, or thumb through the countless agronomic periodicals that cross my desk and pop up in my email, all I can do is shake my head. I’m reminded of the 19th century quote by Alponse Karr. “The more things change, the more they are the same,” he said. The never-ending list of new software and IoT (Internet of Things) sensors entering the marketplace is daunting. In spite of that, NuWay Agronomy and FarmRX is testing and sorting through as many of the bells and whistles as we can. We are picking the technologies that we feel are worthy to introduce to you. Jeff Crissinger
mentions some of these in his article “The Future Is Here” on page 4. I wanted to make sure you know that we review many different software and sensor options daily, and when we discover a program like adapt-N, we look to bring it to the customer base. By testing IoT sensors like Teralytics, we will help make our adapt-N nitrogen program even better by sensing the movement of nutrients through the soil profile and adjusting the model accordingly. When evaluating software and sensors, we also look at how they will add value to your farm. In the two seasons in which we have already partnered with Farmobile®, we have been able to generate over $80,000 worth of revenue. This revenue has been paid back to a group of our Technology Advantage Growers for populating the Farmobile Data Store using the Farmobile sensor on their planters and combines. This has been revenue-generated
By Kevin Anderson, Farm RX Site-Specific Ag Director | [email protected]
We Test and Sort on Your Behalf
for collecting data and has required a small subscription, but no other work on the part of the grower. Picking software and sensor partners to work with goes far deeper than what they might be able to offer on the outside. When I evaluate these companies, I look at integrations. I keep in mind where the company is going and what will be the best opportunity for you and NuWay Agronomy to grow with and integrate in the future. As technology programs and offerings change, the constant remains that NuWay Agronomy and FarmRx will always be there to help you through the issues. And just like in the past, your cooperative is out in front of the technology scape. We continue to evolve as technology does and will continue to bring new and exciting tools to your farm first. #FutureView
New logo approved...
we do not see right now happens. In the volatile world in which we live and do business, that is possible.
A merger update We’re just seven months into the merger. From my point of view, as well as from the view of the board and senior leadership team, we are way ahead of where we anticipated being. This includes the progress we have made to this point in merging processes, systems and cultures. We still have work to do, and we’ll no doubt experience a few bumps; but overall, I have been very pleased at where the unification stands. Part of our progress may be attributed to all the pre-merger work done by teams at both legacy companies. Also, this has been a true merger of equals. Both companies were strong financially and had good cultures in place. All these factors are perpetuating themselves and making the transition smoother than anticipated. The employee base and the board have bought into operating as one company. We no longer talk about the legacy companies, when discussing the future. We only talk about what is possible for NuWay-K&H Cooperative.
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Testing sensors like this Teralytic probe will help make adapt-N even better by sensing the movement of nutrients through the soil profile.
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T The leg at the Welcome fertilizer plant—damaged by fire last fall—has been removed, and a new leg has been installed in its place. The electricians have almost finished wiring the new leg, and by spring planting, we’ll have both legs working. Now that we have a two-leg loadout, turnaround should be quicker both for trucks going to our customers and for applicators
going to our customers’ fields. Two legs will also allow us the flexibility, if one is down for repairs, to continue loading out fertilizer from the Welcome plant. We’re set up now, not only to maintain but to grow our business in the years to come.
As you go to the field Over winter, we took in seed and chemical inventory. In addition, we’ve been working on equipment to get it ready for spring. Make sure you communicate your plans ahead of time to your NuWay Agronomy account manager so there will be no delay in getting the products and services you need as you go to the field. Let us know a couple days in advance when you need the product you’ve ordered. If we’re aware of your need, we can coordinate delivery better. We appreciate your consideration in this regard.
Welcome our newest employees Welcome our two newest employees—William Runge and Jake Faber. William Runge: Having grown up on a farm near St. James, William worked as an intern for the legacy company NuWay Cooperative during the summer of 2017. Since then, William graduated South Dakota State University with a degree in ag business. He began his job in NuWay Agronomy’s operations division in December. William brings experience to his new position. He’s already been to a lot of our customers’ sites, and we’re grooming him to be an applicator, as well as helping out in other areas. Jake Faber: Jake grew up on a farm near Sherburn. Since then, he graduated from Angelo State University with a degree in ag business. He began his job in NuWay Agronomy’s operations division in March. If you see William or Jake on your farm, please introduce yourself and help them out in any way you can.
Two Legs Set to Grow the Agronomy BusinessBy Jake Oldenburg, VP of Agronomy Operations | [email protected]
This spring, the dry fertilizer plant at
Welcome has a two-leg loadout that
will be faster and more flexible.
Pivot Bio: As the first in-field solution to biological nitrogen fixation for corn, Pivot Bio’s “ProveN” product will be delivered in-furrow, adhere to the corn plant’s roots and feed the corn plant daily without the concern of leaching, volatilization or denitrification. ProveN currently has the potential to supply 25 lbs. of N and could reduce the dependence on synthetic nitrogen fertilizers.
Teralytic: One of the next steps in “Smart Farming,” Teralytic soil sensors wirelessly offer real-time microclimate and soil data on characteristics such as soil moisture, soil temperature and nutrient levels like P, K, Nitrate N and Ammonium N. This technology could help to fine-tune applications, especially in partnership with adapt-N.
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I In the years leading up to the NuWay-K&H merger, NuWay Cooperative has been considered a local leader in bringing innovative agricultural technology to the farm gate. In 1995, we were the first local cooperative to bring grid sampling and variable rate fertilizer application technology to our customer base. Since then, we have continued to be a technology adoption leader, helping our growers integrate new technologies and services like EC/OM mapping, iSCAN, variable rate planting, aggregated grower data analysis, adapt-N nitrogen management, Y-Drop application, the Farmobile data store and now, TruTerra sustainability software, just to name a few.
By Jeff Crissinger, VP of Agronomy Sales/Marketing | [email protected]
The Future Is Here
As we transition our agronomy efforts to the NuWay Agronomy brand under NuWay-K&H Cooperative, our focus remains the same. Our goal with regard to ag technology innovation is to be able to identify, evaluate, select and integrate emerging technologies into our grower base faster than our competitors, thus giving our growers a competitive advantage in the marketplace. With all of the new opportunities out there, clearly the key to success and long-term grower adoption is to be able to accurately identify which products and services will make it through the “start-up” phase and provide a long-term solution or improvement to methods we use today. Working with a select group of customers using controlled evaluation methods, we are able to look at multiple opportunities each growing season in order to determine which future technologies have potential staying power. We want to prove effectiveness of a product to ourselves first, before we introduce it to our entire customer base. This method gives us a
much higher success rate with regard to first-year integration, and lowers our growers’ risk.
Here are just a few of the companies and potential technologies we are evaluating
in 2019:
#FutureView
New Life BioSciences: As part of our SUSTAIN initiative, the New Life BioSciences line of Stryke biological products produce enzymes that can help break down residue and unlock minerals and nutrients for plant uptake. These products could increase yield potential by maximizing nutrient uptake and improving overall soil health.
A large part of NuWay Agronomy’s identity is that we bring future ag technology options to our customers faster and more accurately than anybody else, and we want to bring that identity to the forefront. Throughout the 2019 growing season, you will see us running a promotional campaign called “The Future Is Here.” For those of you interested in social media, we will be using #FutureView. Seeing these statements in the marketplace should raise your awareness to the fact that NuWay Agronomy has been and will continue to be an innovative leader in our geography. Successfully helping our growers integrate and adopt future ag technologies is a primary component of who we are. “The Future Is Here.”
NuWay Agronomy continues to be a technology adoption leader, helping our growers integrate new technologies
and services like variable rate planting.
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NuWay Agronomy will employ three Agronomy Interns to assist our growers agronomically as well as through trial data collection. These high quality individuals are Jordan Winter, Lindsey Bettin and Lance Becker. They will be starting the second week of May with training and will be here through the second week of August. Our Sales Internship is being filled by Darrius Johnson, who returns to NuWay Agronomy for a second year. Darrius will be conducting two separate trials of 10-20 repetitions each in corn nutrient management at side dress nitrogen timing. These are joint internships with NuWay-K&H Cooperative and Winfield United. Interns get training in May and present on their summer experience in August at Land O’Lakes headquarters in Arden Hills. These individuals add value to our growers operations as well as our cooperative while gaining valuable experience. Greet these individuals when you see them in your fields. They are working for you.
NuWay-K&H Cooperative will be taking on another WinField Associate for the next year. Robbie Hines is from Downs, Illinois and will be joining us in June. Robbie is graduating from the University of Illinois in May and will be helping us with our Ag Tech and Marketing divisions. We look forward to having Robbie on board and becoming a part of the NuWay-K&H Cooperative team.
Summer InternsAdd Value
Welcome Our New WinField Associate
#FutureView
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W We had a tough winter with a lot of snow and wind that made delivering propane a challenge. Thank you for being conscientious and thinking about our delivery personnel. Many of you located and cleared a path to your tanks. Everyone helped, and we got through this difficult season together.
Bringing you up-to-date Our biggest focus for our propane customers this summer will involve a company-wide leak check program. If you don’t have a leak check on file, we will be mailing out a notice (you may have already gotten one) containing a $50 coupon which you may use toward new regulators or toward any other recommended work on your propane delivery system. Next, one of our technicians will call to arrange a time when we can come to your location, perform the leak check, and make sure everything
is up-to-date and working properly. As always, our customer’s safety continues to be our #1 priority.
Summer Project Finally, our biggest summer project will involve the Titonka, Iowa cardtrol site as it will be getting a total upgrade. We plan to remove underground tanks and replace them with one big above ground tank. We’ll also upgrade the gas and diesel dispenser at Titonka. The new dispensers will contain the latest technology along with being user friendly. The cardtrol site at Titonka will be shut down for two or three weeks to accomplish this upgrade in May. The dates of the shutdown will depend on the weather, but we’ll notify customers via the company website or social media when Titonka will be closed.
Summer Projects in the WorksBy Jason Floy, VP of Energy Operations | [email protected]
“If you do nothave one on record,our LP technicians will calland arrange a time when they can come to your location, perform a leak check, andmake sure everything isworking properly.”
Regular leak checks keep our propane customers safe and up to code.
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BBy the K&H Energy Sales Team
Best Propane Values In Effect
By now, all propane customers of K&H Energy should have received a packet entitled “The Duty to Warn for Propane Safety.” This packet informs you about what could go wrong if your delivery system develops a leak and how to act to make sure your family is safe while reporting the leak to our LP technicians who are equipped to deal with it. Also in the packet is a notice that K&H Energy’s Spring Fill program will take place through May 31, 2019. For propane customers of legacy NuWay Cooperative, the Spring Fill Program replaces summer fill. Propane customers of K&H Energy will have their LP tanks filled UNLESS you call the Clear Lake, Trimont or Wesley offices and cancel your spring fill. Propane pricing is more favorable in the spring, which led K&H Energy to adopt this policy in recent years. When the heating season starts back up again in the fall, our customers won’t need to worry about their tanks levels. One more benefit enjoyed by customers is that billing for their Spring Fill of propane will be delayed until June 15, 2019.
The best diesel available K&H Energy supplies its customers only the highest quality diesel. You may be tempted to order straight No. 2 Diesel this fall, but nobody can afford downtime. Cenex® Ruby Fieldmaster® Premium Diesel is the best way to avoid an expensive interruption during the crucial spring planting and fall harvest seasons. Coming out of a tough winter and with spring upon us, it is vital to the performance of your diesel engines that you protect them against moisture hiding in your storage tanks. Ruby Fieldmaster contains a demulsifier that pushes water to the bottom of the tank
where it can be drained off. If you have a concern about the quality of your stored fuel, now is a good time to check your tank. Replace worn hoses and clogged tank filters. K&H Energy has the supplies you need to maintain your storage tank and avoid costly repairs to your diesel engines.
NUWAY-K&H COOPERATIVE ENERGY ACCOUNT MANAGERS
Haley Ammann 507-236-9751 [email protected] Collins 641-590-2253 [email protected] Eckels 641-420-4873 [email protected] Goche 515-320-4222 [email protected] Koppen 515-538-0558 [email protected] Schwieger 507-848-0260 [email protected]
A REMINDER TO OUR MINNESOTA DIESEL FUEL CUSTOMERS
If you order a fill after April 1 and before Sept. 30, we will deliver B20 (20 percent biodiesel) by mandate of the state legislature.
NUWAY-K&H COOPERATIVEENERGY LOCATIONS
TrimontWelcome
Clear LakeWesley
800-445-4118
800-244-6101
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NWhat’s Happening With Fertilizer Supply and PricingBy Dan Schley, Crop Nutrient Products Director-Account Manager | [email protected]
NuWay Agronomy’s supply of fertilizer for spring planting is in place, with the exception of 32% where we’re a bit short because of storage. You may have heard about the industry's logistical issues related to flooding on the Mississippi River. Specifically, barges can’t load and come north because of high water levels as far down as New Orleans. There have also been issues with the railroads primarily caused by a cold, snowy winter which caused a lot of delays in shipment of fertilizer. NuWay Agronomy is, in fact, sitting in good shape because of our agreement with WinField® United, which owns the dry fertilizer plant in Welcome. We’re also in good shape, as far as liquid fertilizer, because of our jointly owned NW liquid storage facility.
In addition, we’re not far from 32% and urea manufacturing facilities in Sioux City, and we don’t have to worry about waiting for the river to open and for barges to come up to the terminals. Our inventory is, for the most part, in the plant.
Nutrient pricing Bringing our fertilizer in early helps control pricing. We’ve purchased a lot of our inventory in layers, and the price is stable. In the world market, fertilizer is still at a lower cost in the US, so we’re not attracting a lot of imports; but manufacturers of foreign countries will still send ships to the U.S. because they are assured of getting their money. If you, as a customer of NuWay Agronomy, are interested in forward contracting and buying in layers
similar to the way we do it here, we can help you. We can write those contracts, and as time moves on, more producers will want to do that. Fertilizer prices are up 15-20 percent compared to one year ago. We hope to see a reset, after the 2019 spring planting season, but we may not get that whole amount back. This relates to the world market I mentioned earlier. Fertilizer prices have risen, and in our present farm economy, that seems terrible. But the fact is, our fertilizer prices are at a discount compared to the rest of the world.
More equipment We applied 25-30 percent less ammonia than normal last fall, because of the weather. That will put more pressure on our crews to get the rest of the acres applied this
U Underground locate services are known by a lot of names, and they have truly made it easy to request locate services before you dig. Whether you call 811, or you generate and track your locate order on-line, there is no reason not to take this necessary step before digging. But what do these locate services cover? This past year, NuWay-K&H Cooperative has witnessed two incidents of damage to propane lines occurring on customer property. In both cases, locates had been done and trenching work was being
performed by outside utility crews. In both situations, the LP lines had been unknowingly cut and large amounts of propane were lost due to underground leakage. These leaks posed serious safety risks until they were finally discovered. 811 locate services are timely and thorough, but their purpose is to locate the public utility services that are present. If you live on a farm or acreage, you likely have private service lines on you property which 811 services are not designed to detect. Two prime examples of
private service lines are propane lines and electrical lines. Most often these lines are known and run directly from point A to point B—but not always. Where propane lines are concerned, NuWay-K&H Cooperative can provide locate support when you request it. If there is any question at all, take time before digging. Raising awareness on this issue is of prime importance to NuWay-K&H Cooperative. We seek to prevent the danger and losses which occur when one of our customer’s lines gets
Call Before You Dig…Is It Really That Simple?By Eldon Meyers, VP of Risk Management | [email protected]
811 LOCATE • MINNESOTA CALL 811 • IOWA ONE CALL • GOPHER STATE ONE CALL
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E Every spring, there is confusion about soybean treatments. Should I or shouldn’t I? A lot revolves around soil temperatures or weather warming. When the temperature goes up, I hear the statement, “I don’t need to treat my soybean seed anymore.” That is incorrect. There are four main seedling diseases: Pythium, Rhizoctonia, Phytophthora and Fusarium. All four cause diseased seedlings that are often weak and less vigorous, and stand loss may require replanting. Some are active in cooler, wet soils. Some are active in warmer, damp soils. See the table Optimum Conditions for Disease Infection from Iowa State University. By protecting your soybean seed with a fungicide, you increase the probability of having a better stand and more yield at the end of the year. This year, treating your soybean seed with Warden® CX will be even more important because of lower germination caused by last fall’s wet harvest conditions. So, ask NuWay Agronomy to treat the soybean seed you purchase from us, regardless of when you plant. We’ll even treat the seed you buy from someone else at our Welcome plant. It looks like a damp spring again this year.
To Treat or Not to TreatBy John Sandmeyer, Seed & Crop Protection Products Director-Account Manager | [email protected]
spring. We hope we have the right combination of equipment and manpower to get the job done. Over winter, we did add another Hagie sprayer to our custom application fleet, in place of an older John Deere sprayer. This will allow us to run a second machine with Y-drops and the capacity to do more late-season application of fertilizer and fungicides.
Monitor the manure If you made a late-season manure application in 2018 and the manure was applied on frozen and snow-covered ground, those fields need to be monitored for nitrogen loss. We don’t know how much nitrogen will be available to your corn crop from these applications. Contact your NuWay Agronomy account manager, so we can take nitrate and tissue samples to make sure there is adequate nitrogen in those fields. Also, with the extreme moisture conditions we saw late winter, be sure to stabilize the nitrogen you apply this spring. Using a nitrogen stabilizer is advisable to prevent loss, even into the side-dress season with Y-drop or with the spinner spreader.
damaged. We also seek to prevent the risk of shock to our LP technicians, if they were to strike an unmarked electrical line while trenching in a customer’s propane line with a walk-behind trencher. Taking a few extra steps beyond the simple 811-call is the insurance we all need to proceed safely.
OPTIMUM CONDITIONSFOR DISEASE INFECTION
Fungus: PythiumDisease: damping-offTemperature Range: 50-68º Optimum: under 59ºMoisture: Saturated
Fungus: PhytophthoraDisease: damping-offTemperature Range: 59-86º Optimum: 77-80ºMoisture: saturated; weekly periodic rain
Fungus: RhizoctoniaDisease: damping-offTemperature Range: 60-86º Optimum: 80ºMoisture: 30-60% water
Fungus: FasariumDisease: SDS, root rotTemperature Range: 50-86º Optimum: 59ºMoisture: wet to saturated
Credit: Craig Grau, University of Wisconsin
Calling to locate private utilities may keep our technicians from striking an unmarked electrical line while trenching an LP line.
You’ve made your plans for spring. Many of you have placed orders for fertilizer, crop protection products and seed. It’s time to deliver the agronomy inputs you’ve ordered. As your farmyards begin to firm up after the snow melt and the rain, please call us to deliver the liquid starters, 32%, seed and chemicals you have ordered. If we can get anything delivered pre-season, it will help. Call your account manager and arrange to have the products you’ve ordered delivered as soon as your yard is in shape. In-season, please notify us at least 24 hours before you need your inputs so we can put your order together and deliver it in the most efficient manner. Because it is so hard to find enough shuttles to supply everyone, we’ve established a minimum fill of 50 gallons per shuttle. If you order less than 50 gallons, we will deliver your crop protection products in package form.
Try the newest traited beans Enlist E3™ soybeans have been approved for spring 2019 planting. E3 beans provide tolerance to the 2, 4-D choline in Enlist Duo® and Enlist One™ herbicides, as well as glyphosate and glufosinate herbicides. Enlist Duo and Enlist One are not restricted-use herbicides. Enlist Duo herbicide is a combination of new 2, 4-D choline and glyphosate, a convenient blend for control of tough broadleaf and grass weeds. Enlist One herbicide is a 2, 4-D choline product offering the same excellent broadleaf weed control with greater tank mix flexibility, including the ability to tank mix with qualified glufosinate products. There is a limited supply of Enlist E3 soybeans available for 2019 planting. If you want to try a field or two, we still have some. Contact your account manager to try the technology before the big launch in 2020.
This is the year to treat Wonder if treating your soybean seed is worthwhile? If any year will provide a return on the cost of seed treatment, 2019 will. The germ of some bean seed will be as low as 80 percent due to last fall’s wet harvest. (Normally, it is above 90.) Putting fungicide on your seed is critical to raising a good stand of beans. NuWay Agronomy treats with Warden® CX and Acceleron®. The Cold Germ chart accompanying this article tells how treating with Warden CX can enhance low germination values. And if your stand fails after we treat your seed with fungicide and insecticide, we’ll guarantee a zero dollar replant. Some say you don’t need to treat your soybean seed when the weather warms. Learn why this reasoning is false. Read John Sandmeyer’s article “To Treat or Not to Treat” on page 9.
Finalizing spring plans We’re beginning to receive notice of allocations
being put on some private label and generic products. For example, Incinerate™ is a private label Callisto®. Right now, that product is on allocation, and we are completely sold out. Other products are being allocated and will soon be sold out—especially clethodim products like Section® Three and Fusiliade®. See your account manager now
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Time to Move Your Inputs into PlaceBy the NuWay Agronomy Sales Team
NUWAY-K&H COOPERATIVEAGRONOMY ACCOUNT MANAGERS
Matt Bezdicek 507-639-7138 [email protected] Chaffee 507-639-7122 [email protected] Crissinger 507-639-7120 [email protected] Knips 507-639-7170 [email protected] Sandmeyer 507-639-7130 [email protected] Schley 507-639-7132 [email protected] Vrieze 507-639-7118 [email protected] Williamson 507-236-7605 [email protected]
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to make plans. NOTE: With some of these allocated products, there will be no return policy.
VR Planting still possible We’ve written many variable-rate planting recommendations for 2019. If you want to plant at variable rates but don’t have your recommendations, we can still get some things done. There’s still time to build and load VR Planting prescriptions into your planter (or make any changes to your current prescriptions) so you have them when spring hits. See your account manager today.
Wolf Trax™ zinc This is a zinc dust that our Welcome operations plant uses to coat granular fertilizer. Wolf Trax zinc gets a much wider application across a field than zinc sulfate, which delivers a granule here and a granule there. We experimented with Wolf Trax last fall and had no flow issues. At most rates, there’s no added cost to apply your zinc with Wolf Trax. It’s one more example of NuWay Agronomy trying and adopting new technology that works for you.
Consider split applications With the amount of snow we’ve had and the rains at
winter’s end, you may need to manage your field nitrogen differently than in a normal year. Our custom application fleet includes two Hagie high-clearance sprayers capable of in-season nitrogen (N) application. With the cost of N over 50¢ per pound, maybe it’s time to consider spreading out your applications, which can both reduce your input costs and boost your yields. NuWay Agronomy recommends using the adapt-N software tool to increase the efficiency of your N applications while enhancing yields. We can’t afford to continue to apply all of our N far in advance of when it will be used. It’s not economical or environmentally sound. Ask your account manager today about adapt-N and learn about your options.
As your farmyards begin to firm up, please call us to deliver the
liquid starters, 32%, the seed and chemicals you have ordered.
Putting fungicide on your seed is critical to raising a good stand of beans in 2019.
“Contact your accountmanager to try the Enlist E3™
technology before the biglaunch in 2020.”
1740 HWY 18 WCLEAR LAKE, IA 50428
What You Will Seeas We SwitchSoftware
By Tyler Olson, CFO [email protected]
In the
Winter 2018 issue of the Communicator
newsletter, I discussed the software choice before
us. In that issue, I promised to communicate any changes you would see as the result of our decision. We have chosen AgVance® as our operational and accounting software. The accounting and operational staff of our company will use this software going forward. The switch will take place May 1, 2019. You will notice the switch in your June 1 statement. Mailed with this first combined statement will be a cheat sheet on how to interpret it. Please feel free to contact the accounting staff at Trimont or Wesley if you have any questions. Below are a few notes on the change: Your pre-pay balance and
your regular balance will be contained in the same statement. The remittance on the statement will default to our Trimont, Minnesota, address. However, payment can be sent
to whichever address you have used in the past.
On-line payments through your April 30 statement will still be made at the NuWay-K&H AgVantage log-in. All of your past payments and history will continue to be stored there. They will not go away. However, after May 1, you will access your AgVance account through My Farm Records. The process to log in to My Farm Records is right next to your AgVantage log-in on our website. For those who have had on-line accounts prior to the software switch, a separate mailing will be sent to you with further log-in instructions.
As mentioned earlier, this is operational software as much as accounting software. By adopting the AgVance software, we have focused on taking care of our customers’ needs through a more efficient means. Of initial importance, we’re asking our energy customers to call Wesley, Trimont or Clear Lake to place your propane and refined fuel orders.
Thanks, in advance, for your patience during this process. It is a stressful time for the staff as they implement this software change. Know that they are working hard to make sure there is as little disruption as possible in your relationship with the cooperative. As always, feel free to stop in or call your local NuWay-K&H Cooperative office. We know there will be questions during this time of change, and we have plenty of people available to help.
A comment on patronage The Fiscal Year 2018 patronage will be allocated and processed in April or early May. A letter and a check (for the cash portion) will be mailed. Allocations were based on each legacy companies previous patronage policies prior to the merger effective date of Sept. 1, 2018.
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NUWAY-K&H COOPERATIVEENERGY LOCATIONS
TrimontWelcome
Clear LakeWesley
800-445-4118
800-244-6101
