Sharath Kumar Mercury

8/4/2019 Sharath Kumar Mercury

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Application QualitySharath Kumar, Technical Manager, Mercury India


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2Mercury Confidential & Proprietary

Application Quality

61% rate application testing for quality and performanceas key driver of business value

27% say composite applications testing are most difficult

to manage 24% say reusability and efficiency is No. 1 investment

priority

Tops IT Agenda

A Global 2000 company may experience more than 30,000

changes to applications and supporting infrastructure per day.

Economist Intelligence Unit, October 2004 / March 2005Economist IntelligenceUnit, October 2004 / March 2005

Yankee group


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The Cost of Failure is High

Lost $19M in revenue and $23M in profits on a $9MSAP implementation due to functional and reliabilityissues

Lost revenue when a faulty application booked$25 San Francisco-Paris round trip fares

Lost $3-5M in revenue and 26% in cap value whensystems went down for 22 hours


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Application Delivery is Now aStrategic Imperative

Business criticality of the applications

Lack of control through outsourcing

Complexity through the move to SOA/J2EE/.Net

Increased Emphasis on Quality is Driven by Increasing:


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Addressing Delivery Issues is a StrategicImperative

Automate manual tasks to reduce costs

Gain control and visibility via information, not data

Measure the impact of change to reduce risk


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Successful Delivery Depends On:

GONO-GO

Test Strategyand Plan

DefineUse Cases

Functional /Regression

Testing

TestRequirements

BusinessRequirements

Defects Issues

MANAGE REQUIREMENTS OPTIMIZE QUALITY OPTIMIZE PERFORMANCE

PerformanceTesting

CapacityPlanning

DESIGN AND DEVELOP

Diagnostics(J2EE, .Net, SAPSiebel, Oracle)

TuningTest Creation

andMaintenance

An Effective Delivery Process


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Successful Delivery Depends On:

PerformanceEngineers

App SupportEngineers

SystemArchitects

ITManagement

QAEngineers

Tester

GONO-GO

ProjectMangers QA

Engineers

Tester

LOB BusinessAnalyst

Ops

Developers

An Aligned Team



Best-of-breed Capability Delivered GloballySuccessful Delivery Depends On:

CUSTOMERS CENTRALIZED TESTING ENVIRONMENT

Web Server

Application A

Application C

Application B

View projects from

different locations

Simultaneous browser-

based testing of oneor more projects

Receive test dataand analyze results

A

USA

Asia

Europe

B

C



Quality CenterMERCURY QUALITY CENTER

Dashboard

Managed Service In-house DeploymentCombination

DELIVERY OPTIONS

Foundation

Shared Data Repository WorkflowsCentral Administration Open APIs

TestDirector

RequirementsManagement

Test Plan Test LabDefect

Management

Functional Testing

QuickTest Professional WinRunnerBusiness Process Testing



Application Delivery Dashboard

Track and communicaterisk factors that impede

delivery success

Focus managementattention on criticalproject issues

Determine if project willmeet release criteria bytracking KPIs

Surface Delivery Status Across the Enterprise

BACK



TestDirector for Quality Center

Manage the entirequality process withbuilt-in

traceability Anytime/

anywhere access viaweb browser

Over 30 third-party

vendor integrationswith published APIs

The Enterprise Platform for Quality

BACK



QuickTest Professional

Identify unexpectedapplication behaviorautomatically

Create reusablebuilding blocksfor BusinessProcess Testing

The mostcomprehensive

enterpriseenvironmentcoverage (30+)

Market Leading Solution for Functional Testing

BACK



Business Process Testing

Uses only screenflows and data tocreate tests

Significantlyreducesautomatedtest maintenance

Designedspecificallyfor businessanalysts

Script-Free Functional Testing

BACK



Monitors Protocols

LoadRunner Diagnostics TuningCapacity

Planning

Global Management

Multiple-project ManagementResource Management

Application Delivery Foundation

Virtual Users

MERCURY SERVICES

Performance Center

Application Delivery Dashboard

MERCURY PERFORMANCE CENTER

Managed Consulting Education Support



Approach to Optimizing BusinessAvailability

Manage risk of deploying mission-critical applications

Pinpoint application bottlenecks

Improve infrastructure performance

Standardize performance processes

based on thousands ofMercury engagements

Reduction in application downtime

Performance gain with no additional hardware

Improvement in Mean Time To Resolution

Improvement in number of applicationsperformance tested

800%

4x

75%

200%



Automated Load Testing

LoadRunnerController

LoadRunnerVirtual Users

PERFORMANCE MONITORS

Replaces real users with thousands of virtual users

Generates consistent, measurable, and repeatable load,managed from a single point of control

Efficiently isolates performance bottlenecks across all tiers/layers withautomated reporting and analyses

Web Server App. Server DatabaseInternet/WAN


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Widest Application Support

PROTOCOLS

LoadRunnerController

LoadRunnerVirtual Users

Web Server App. Server DatabaseInternet/WAN


ERP/CRM

SAP Oracle Siebel PeopleSoft

WEB

HTTP(S) XML Citrix ICA SOAP WAP

MIDDLEWARE

EJBs CORBA COM RMI MQSeries

DATABASES

Oracle MS SQLServer DB2 ODBC

LEGACY

3270 5250 VT100

Databases

Oracle MSSQL

Server DB2

JAVA

EJB JDBC JSP Sitraka

JMonitor

APP SERVERS

BEA WebLogic IBM WebSphere ATG Dynamo iPlanet App

Server

WEB SERVERS

MS IIS iPlanet Apache

NETWORK

SNMP WAN

Emulation

Windows Unix Linux

OPERATINGSYSTEMS


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LoadRunner Isolates BottlenecksAcross All Tiers

Real-time performance monitors gather metrics from every layer

Automatic correlation helps pinpoint bottlenecks

COMPLETE COVERAGE ANALYSIS

EJB/JDBC/JSPMonitors

App. ServerMonitor

Java VM Monitor

Operating System Monitor

Hardware Monitor

Network Monitor


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Delivery Flexibility

ManagedService

Deployment

In-House

Deployment(Assisted by Mercury)

MercuryInfrastructure

MercuryPeople andProcesses

YourInfrastructure

Your People

andProcesses

Fastest time to value

Lowest TCO

Greater self-sufficiency

Complex integration work

Transition Service


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Support For Over 60Complex Environments

ERP/CRM

SAP

Oracle

Siebel

PeopleSoft

Client Server

C/C++

Java

Visual Basic

Delphi

Forte Visual Works

PowerBuilder

Middleware

EJBs

CORBA

COM

RMI

MQSeries

Legacy

3270

5250

VT100

All commonemulators

Databases

Oracle

MS SQL Svr

DB2

ODBC


Operating

Systems

Windows

Unix

Linux

Network

SNMP

WANEmulation

Web Servers

MS IIS

iPlanet

Apache

App Servers

BEAWebLogic

IBMWebSphere

ATGDynamo

iPlanet AppServer

Java

EJB

JDBC

JSP

Databases

Oracle

MSSQLServer

DB2

Sybase

Web/Java

HTTP(S)

XML

Citrix ICA

SOAP

Java

APPLICATIONS AND PROTOCOLS


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Mercury Customers in India
http://www.fidelity.com/http://www.csc.com/http://www.eds.com/http://www.ge.com/en/http://www.polaris.co.in/new/splash.htmhttp://www.birlasoft.com/index.htm


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Mercury Customer Experiences


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Mercury Customer Experiences


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Application Quality EcosystemProven Leadership

Application Quality Ecosystem Magic Quadrant 2005

Clear Leader in ability to execute and completeness of vision

Industry Source


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Mercury Momentum

$0

$Re

venueinMillions

Top 5 fastest growing

S&P 500

NASDAQ 100

$685.5M 2004 Revenue

$1.1B in cash as ofQ4 2004

$414.3M DeferredRevenue as of Q4 2004

Superb FinancialPerformance

Global BTO Leader Gartners only Strong

Positive rating (twice)

86% of Fortune 100

56% Market Share incore markets

SSPA Hall of Fame40 $

1995

$55

1996

$77

1997

$121

1998

$188

1999

$800

2004

$134

$686

2003

$507

$121

2002

$400

$67

$361

2001

$15

$307

2000

$42

Change in Deferred Revenue

Revenue


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Thank You

Contact us to find out more about optimizing application quality

Email: [email protected]

Web: www.mercury.com/in

Documents

Sharath Kumar Mercury