7/24/2019 Strategic HR Business Partner In United States Resume
Dan Davis
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Dan DavisHigh Point, NC [email protected]
336-687-1688
Proven change agent and versatile HR Leader with demonstrated
success in crafting and translating business
strategies into results. Adept at tying innovative HR/People
initiatives to big-picture goals. In large-company
diverse environment, partner with senior executive team, and
align company needs for organizational
development, effectiveness, training/development, and succession
planning with organizations mission.
SENIOR STRATEGIC HR BUSINESS PARTNER
Drive change through coaching business leaders how to best
structure their leadership teams and
navigate relationship issues within the company. Trusted advisor
to senior management.
Partner with company leaders to identify and develop
high-potential employees, and put viable
succession plans in place.
Develop best-in-class educational opportunities and
organizational career framework to grow career
paths.
Develop leadership processes and leverage high performance teams
to meet aggressive corporate goals.
KEYACCOMPLISHMENTSLincoln Financial Group, Radnor, PA
Assistant VP, Senior Business Partner, Lincoln Financial
Distributors, Radnor, PA, 20132015
Assistant VP, HR Business Partner, Life Solutions, Greensboro,
NC 20112013
Business Consultant, Organization Effectiveness and Design,
Radnor, PA 2011
Senior HR Generalist, Shared Services, IT, Life Customer Service
and Claims, Greensboro, NC 20072011
Brought into Lincoln after merger with Jefferson Pilot. Tasked
with transforming Lincolns HR service delivery
model, bringing the company culture in line, and managing change
for Lincolns new employees.
Identified call center, taking 1.1 million calls per year, as a
source of new business loss. Partnered with the
business to develop and implement metrics to reduce waiting time
for customers, resulting in $434 million
in retained business, as opposed to $111 million before the
program was put in place.
Installed accountability-driven HR processes where no measures
of success had existed previously. Created
talent pipeline for high potential and promotable employees,
simplifying succession planning resulting in a
solid talent bench for 80% of the top three layers of senior
management.
Created leader development strategy and HR scorecard to measure
manager performance. Initiated
continuous improvement boot camp and tools tied to the
enterprise leadership expectations. Developed 6
month on-boarding program for new leaders.
Developed a diversity and inclusion awareness program that was
leveraged and implemented enterprise-
wide as a best practice. Created performance improvement plans
for employees who did not adapt to new
company culture.
Promoted to Assistant VP. In a challenging business climate,
drove collaboration across business segments,
increased cross training, and used SWOT analysis to develop
SMART goals for each employee. Instituted 360
degree leadership evaluations with goal of infusing companys
values in each leadership area.
Designed and championed structure for new, de-layered management
model, and made recommendations
to senior leadership. Partnered with senior business leadership
team in leading the cultural transformation,
with 45% of leadership in new/expanded roles, resulting in
exceeding goal of $580 million in sales, despite
the 10% decrease in staff due to recession.
7/24/2019 Strategic HR Business Partner In United States Resume
Dan Davis
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Worked with leadership team to redesign corporate centers of
expertise to meet each businesss needs.
Moved from tactical to strategic model, encouraging partnerships
in environment where managers did not
readily share ideas.
You helped my organization move from a culture that tolerated
"mediocre" to truly being an "industry leading"
talent team. Those changes helped me close an expense gap for
underwriting.
Business Leader, Life Solutions
AON Consulting, Greensboro, NC,HR Consultant, 20062007
Worked with top 3 corporate clients to develop and implement
training for benefits and payroll function.
Managed project team of benefits analysts, benefits
administrators, and programmers in support of compliance,
maintenance, benefit, and payroll programs.
American Express Cardmember Services, Greensboro, NCHuman
Resources Project Manager, 20012005
Brought into division with 48% new employee attrition rate.
Created new orientation and assimilation program
that was used with over 600 employees and became benchmark
within organization.
Reduced new employee attrition to 3% within 2 years.
Created mentor program, 360 degree feedback program, customized
learning programs and employee focus
groups.
American Express Financial Advisors, Charlotte, NCHuman
Resources Director, 19982001
Brought in to redesign marketing selection process for 8 local
offices in 3 states. Guided market group recruiting
team in bringing in 1800 potential applicants per month through
seminars explaining financial advisor career.
Developed assessment instruments and process based on
characteristics of successful financial advisors.
Retained 75% of new employees past first year in a 100%
commission based environment, resulting inMarket Group top ranking
in first year advisor productivity and new advisor recruitment.
Recruiting and training methods used as benchmark in market
groups nationally.
Prior to entering Human Resources field, was an educator of
gifted children in Atlanta, GA and Greensboro, NC.
EDUCATION
University of Connecticut, Storrs, Connecticut, Gifted Education
Certification
University of North Carolina at Greensboro, B.S., Education
SKILLS
Executive CoachingChronological In-depth interview process
Mentor programs
Strength Deployment Inventory Certified TrainerPortrait of
Personal Strengths Certified Trainer
Crucial Conversations Certified Trainer
PROFESSIONAL CERTIFICATIONS
Flawless Consulting, 2002, 2011; Crucial Conversations, 2010;
Chronological In-depth Interviewing Certification,
2007; Organizational Effectiveness and Design, 2011; Center for
Creative Leadership Coursework: Organizational
Change and Change Management, 2000; Effective Leadership
Certification, 2001
