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X1Annual Report on Tourism Statistics 2009

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Page 1: X1Annual Report on Tourism Statistics 2009
Page 2: X1Annual Report on Tourism Statistics 2009

Published Date : October 2010 © 2010 Singapore Tourism Board

PREFACE This publication ‘Annual Report on Tourism Statistics’ serves as a reference to the trends and performance of visitor arrival statistics and hotel sector of the tourism industry. All information in this publication are deemed to be correct at time of printing. While every effort has been made to ensure the accuracy of the data in this report, the Singapore Tourism Board (STB) shall not be liable for any loss, damage or injury caused by or arising through the use of this data in this publication. Data derived from the Overseas Visitors Survey are subject to sampling error. Users are advised to exercise discretion when drawing any conclusion or inferences, or taking any action, based on the data. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of the copyright holder. Contents of this report may be freely quoted but a credit line to the Singapore Tourism Board will be appreciated. Research & Statistics Research & Incentives Division Singapore Tourism Board

Page 3: X1Annual Report on Tourism Statistics 2009

CONTENTS

01 Overview of the Tourism Sector Performance

14 Visitor Arrival Statistics (Disembarkation/Embarkation Cards) 30 Visitor Arrival Statistics (Overseas Visitors Survey) 40 Tourism Receipts and Total Expenditure of Visitors Statistics 50 Hotel Statistics 57 Incoming Passenger Carriers Flights & Seat Capacity

Statistics 61 Cruise Statistics

62 Singapore Outbound Statistics

Annual Report on Tourism Statistics 2009 (ISSN 0218-4567)

Page 4: X1Annual Report on Tourism Statistics 2009

01

In 2009, Singapore received 9.7 million visitor arrivals, representing a 4.3% decline over 2008. Tourism receipts declined 15.7% in 2009 to S$12.8 billion. The average length of stay was up 0.2% while visitor days fell by 4.1% to 38.4 million days. In 2009, gazetted hotels room revenue amounted to S$1.6 billion, representing a 25.9% decline over 2008. Both average occupancy rate (-5.2 percentage points) and average room rate (-22.7%) registered decreases compared to 2008.

$15.2b

$12.8b

Tourism Receipts

(-15.7%)

Chart 1: Tourism Receipts and Visitor ArrivalsChart 1: Tourism Receipts and Visitor Arrivals

2008

2009

10.1m9.7m

Visitor Arrvials

2008

2009

(-4.3%)

40.0m38.4m

Visitor Days

Chart 2: Visitor Days and Average Length of StayChart 2: Visitor Days and Average Length of Stay

2008

2009

(-4.1%)

ALOS

2008

2009

3.38 days3.96 days3.96 days

( +0.2%)

76%81%

AOR

(-5.2 %points)

Chart 3: Average Occupancy Rate / Average Room Rate / Revenue Per Available Room

Chart 3: Average Occupancy Rate / Average Room Rate / Revenue Per Available Room

2008

2009

$190

$245

ARR

2008

2009

(-22.7%)

$199

$144

REVPAR

Chart 4: Room RevenueChart 4: Room Revenue

2008

2009

(-27.6%)

Room Revenue

2008

2009

1859

$2,102.2m

$1,556.8m

(-25.9%)

2009 TOURISM SECTOR PERFORMANCE

OVERVIEW OVERVIEW

Page 5: X1Annual Report on Tourism Statistics 2009

In the midst of slower global economic activities and poor travel sentiments, visitor arrivals to Singapore during the first nine months of 2009 declined by 7.6%. However, recovery in visitor arrivals was observed during the last quarter of 2009 with an all-time monthly record high of 972,233 visitor arrivals registered in December 2009.

02

VISITOR ARRIVALS

0%1%

10%

22%

38%

1%

14%

10%

5%

Chart 6: Visitor Arrivals by Region, 2009Chart 6: Visitor Arrivals by Region, 2009

ASIA (71%)

Southeast Asia

North Asia

South Asia

West Asia

West Asia

(+2.7%)

South Asia

(-7.8%)

North Asia

(-14.9%)

Southeast Asia

(+3.2%)

EUROPE

(-1.1%)

OCEANIA

(-2.1%)

AMERICAS

(-7.5%)

AFRICA

(-15.7%)

8.9

9.8

10.3

10.1

9.7

8

8.5

9

9.5

10

10.5

2005 2006 2007 2008 2009

-6%

-3%

0%

3%

6%

9%

12%

Arrivals %Change

Number of Arrivals (m)

Chart 7: Visitor Arrivals, 2005-2009Chart 7: Visitor Arrivals, 2005-2009

%Change

+5.5

-4.3

-1.6

+7.4

+9.0

-0.5

-15.1

+9.5+8.5

-12.8

-13.1

-6.1

-12.9

-8.8

-4.4

+7.2

-0.6

0

200

400

600

800

1,000

1,200

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec-20%

-15%

-10%

-5%

0%

5%

10%

15%

Arrivals %Change

Number of Arrivals (‘000)

Chart 5: Monthly Visitor Arrivals, 2009Chart 5: Monthly Visitor Arrivals, 2009

%Change (09vs08)Quarterly %Change (09vs08):

1Q: -13.6% 2Q: -9.3% 3Q: +0.3% 4Q: +5.8%

ANNUAL REPORT ON TOURISM STATISTICS 2009

SINGAPORE

Page 6: X1Annual Report on Tourism Statistics 2009

ThailandUSAUSAPhilippinesSouth Korea

USAPhilippinesPhilippinesUSAUSA

PhilippinesSouth KoreaSouth KoreaSouth KoreaThailand

UKUKUKUKUK

JapanJapanJapanJapanMalaysia

IndiaMalaysiaMalaysiaMalaysiaIndia

MalaysiaIndiaIndiaIndiaJapan

AustraliaAustraliaAustraliaAustraliaAustralia

P R ChinaP R ChinaP R ChinaP R ChinaP R China

IndonesiaIndonesiaIndonesiaIndonesiaIndonesia

20092008200720062005

ThailandUSAUSAPhilippinesSouth Korea

USAPhilippinesPhilippinesUSAUSA

PhilippinesSouth KoreaSouth KoreaSouth KoreaThailand

UKUKUKUKUK

JapanJapanJapanJapanMalaysia

IndiaMalaysiaMalaysiaMalaysiaIndia

MalaysiaIndiaIndiaIndiaJapan

AustraliaAustraliaAustraliaAustraliaAustralia

P R ChinaP R ChinaP R ChinaP R ChinaP R China

IndonesiaIndonesiaIndonesiaIndonesiaIndonesia

20092008200720062005

Chart 9: Top 10 Markets, 2005-2009Chart 9: Top 10 Markets, 2005-2009

03

371

432

470

490

726

764

830

937

1,745

318

Number of Arrivals (‘000)

-6.5

-4.7

-14.2

-6.8

-0.3

-13.2

-1.1

+3.1

+18.0

-4.8

%Change (08vs07)

 Thailand  

 USA  

 Philippines  

 UK  

 Japan  

 India  

 Malaysia  

 Australia  

 P R China  

 Indonesia  

Chart 8: Visitor Arrivals, Top 10 Markets, 2009Chart 8: Visitor Arrivals, Top 10 Markets, 2009

In 2009, Thailand replaced South Korea as Singapore’s top 10 source markets for visitor arrivals. Within the top ten markets, Malaysia (+18.0%) and the Philippines (+3.1%) registered positive growth while P R China (-13.2%) and Japan (-14.2%) saw double-digit decline.

VISITOR ARRIVALS BY MAJOR MARKETS

2009 TOURISM SECTOR PERFORMANCE

Page 7: X1Annual Report on Tourism Statistics 2009

3037 40 39 36

27

2829 30

27

15

1310 12

15

2822 21 19 22

0

20

40

60

80

100

2005 2006 2007 2008* 2009*

Others

Visiting Friends /Relatives

Business / MICE

Holiday

(%)

*Excludes FORMULA 1™ visitors’ profile.

Chart 10: Purpose Of Visit, 2005-2009Chart 10: Purpose Of Visit, 2005-2009

04

ANNUAL REPORT ON TOURISM STATISTICS 2009

VISITOR PROFILE

SINGAPORE

From the 2009 Overseas Visitors Survey, majority of visitors came to Singapore for ‘Holiday’, while the proportion of holiday and business/MICE visitors posted a 3 percentage points decline respectively in 2009.

In 2009, more visitors (61%) stayed in hotel when compared to 2008 (58%).

59 61 61 58 61

1818 20

2122

23 21 19 2117

0

20

40

60

80

100

2005 2006 2007 2008* 2009*

Others

Residence

Hotels

(%)

Of Friends/

Relatives

*Excludes FORMULA 1™ visitors’ profile.

Chart 11: Type Of Accommodation, 2005-2009Chart 11: Type Of Accommodation, 2005-2009

Page 8: X1Annual Report on Tourism Statistics 2009

05

2009 TOURISM SECTOR PERFORMANCE

VISITOR PROFILE

In 2009, 45% of the visitors came to Singapore alone as compared to 47% in 2008. Visitors who traveled with spouse had also declined from 46% in 2008 to 44% in 2009.

3

4

4

5

6

7

10

12

4

7

15

14

10

14

46

14

44

14

0 10 20 30 40 50 60

Children Aged Above 19Years

Partner/ Boyfriend/Girlfriend

Relatives

Siblings

Parents/ Parents-In-Law

Business Associates /Colleagues

Children Aged 19 YearsAnd Below

Friends

Spouse

(%)

Travel with Companions (Amongst those who didn’t travel alone)Travel with Companions (Amongst those who didn’t travel alone)

*Excludes FORMULA 1™ visitors’ profile.

2009*

2008*

2007

2006

2005

2.5 2.5 2.5 2.5

3.23.5

2.92.6

2.92.6

0

1

2

3

4

2005 2006 2007 2008 2009

Average FamilySize

Average PartySize

(Person)

42%

42%

44%

47%

45%

58%

53%

55%

58%

56%

0 20 40 60 80 100

2005

2006

2007

2008

2009

Alone

WithCompanions

(%)

Chart 12: Travelling companions, 2005-2009Chart 12: Travelling companions, 2005-2009

Page 9: X1Annual Report on Tourism Statistics 2009

VISITOR PROFILE

Share of visitors to all attractions registered declines in 2009. Sentosa and Orchard Road remained the most visited attractions in Singapore. Proportion of visitors visiting Little India had registered an impressive growth of 13% (from 12% in 2008 to 25% in 2009).

10

13

33

46

73

11

7

36

51

73

8

8

20

37

69

8

8

12

34

65

17

18

25

29

49

Merlion Park

SingaporeRiver (Boat

Quay/ClarkeQuay)

Little India

Chinatown

Orchard Road

Paid-Access(%)

*Excludes FORMULA 1™ visitors’ profile.

14

31

9

16

38

9

13

32

9

12

30

8

10

26

6

SingaporeZoo

Night Safari

Sentosa

Free-Access(%)

2009*

2008*

2007

2006

2005

06

Chart 13: Attractions Visited, 2005-2009Chart 13: Attractions Visited, 2005-2009

ANNUAL REPORT ON TOURISM STATISTICS 2009

SINGAPORE

Page 10: X1Annual Report on Tourism Statistics 2009

In 2009, tourism receipts reached S$12.8 billion. The decline in tourism receipts (-15.7%) in 2009 was due to lower visitor arrivals (-4.3%) and lower per capita spending of visitors (-10.0%). The top five tourism receipts generating markets in 2009 were Indonesia, P R China, Australia, India and Malaysia. These markets accounted for 46% of total tourism receipts in 2009. Malaysia was the only market that achieved positive growth in tourism receipts in 2009. TR of Malaysia increased 11.5% to reach S$678 million, mainly supported by the strong growth in visitor arrivals (+33.1%) during the second half of 2009 and an impressive increase in total expenditure visitors spending (TEV,+23.1%). TR ranking of Malaysia moved up four notches to reach 5th position in 2009.

TOURISM RECEIPTS (TR)

0

4,000

8,000

12,000

16,000

2005 2006 2007 2008* 2009*

S$ (m)

TEV TR

14,12115,168

12,786

10,871

12,395

70%66% 68% 69%

+14.2

+17.4+15.9

+9.1

-13.8

-15.7

+10.9

+14.0 +13.9

+7.4

-20

-15

-10

-5

0

5

10

15

20

2005 2006 2007 2008* 2009*

TEV TR

%Change

Chart 14: Tourism Receipts, 2005-2009Chart 14: Tourism Receipts, 2005-2009

34%

32%

31% 30%

*TEV figure excludes FORMULA 1™ visitors’ expenditure

72%

28%

538

551

553

570

678

801

952

1,346

2,129

465

Chart 15: Top 10 TR Generating Markets, 2009Chart 15: Top 10 TR Generating Markets, 2009

S$ (m)

-27.1

-12.5

-18.9

-24.2

-34.6

-7.0

-0.8

-18.1

-15.8

+11.5

%Change (09vs08)

Thailand

Japan

USA

UK

Philippines

Malaysia

India

Australia

P R China

Indonesia1

2

3

5

4

8

7

9

6

10

RankingIn terms of Visitor Arrivals

07

2009 TOURISM SECTOR PERFORMANCE

Page 11: X1Annual Report on Tourism Statistics 2009

ANNUAL REPORT ON TOURISM STATISTICS 2009

Due to the weak economic sentiments and lower discretionary spending, TEV, the major component of tourism receipts registered a decline of 13.8% over 2008. Among the top TEV generating markets only Malaysia recorded growth (+23.1%). Despite an increase in TEV PCE of China visitors, TEV of China still registered marginal decline (-0.2%).

TOTAL EXPENDITURE OF VISITORS (TEV)

SINGAPORE

08

804

1,218

1,166

1,128

672

817

747

1,124

918

754

Chart 17: TEV PCE of Top 10 TEV* Generating Markets, 2009Chart 17: TEV PCE of Top 10 TEV* Generating Markets, 2009

S$ (m)

-12.9

-11.2

0.3

-29.3

-33.8

-1.1

-19.5

14.9

-11.9

+4.3

%Change (09vs08)

Japan

UK

Thailand

USA

Philippines

Malaysia

India

Australia

P R China

Indonesia1

2

3

4

5

6

7

8

9

10

RankingIn terms of TEV

*Figures exclude FORMULA 1™ visitors’ expenditure

373

386

431

485

513

590

617

1,052

1,599

368

Chart 16: Top 10 TEV* Generating Markets, 2009Chart 16: Top 10 TEV* Generating Markets, 2009

S$ (m)

-17.1

-15.5

-6.1

-27.0

-38.4

-1.4

-20.5

-0.2

-24.3

+23.1

%Change (09vs08)

Japan

UK

Thailand

USA

Philippines

Malaysia

India

Australia

P R China

Indonesia1

2

3

4

5

6

8

10

7

9

RankingIn terms of Tourism Receipts

*Figures exclude FORMULA 1™ visitors’ expenditure

Page 12: X1Annual Report on Tourism Statistics 2009

Shopping (S$3,281m, 36%) was the highest expenditure item in 2009. Medical posted the largest decline of 28.6% over last year, followed by accommodation (-23.9%). TEV PCE of sightseeing / entertainment saw noticeable increase of 55.0% in 2009 over last year.

MAJOR EXPENDITURE ITEMS

Others S$ 75m

Local Transport S$ 591m

Food & BeverageS$ 1,411m

ShoppingS$ 3,281m

Sightseeing/ Entertainment

S$ 248m

Chart 18: Breakdown Of Major Expenditure ItemsChart 18: Breakdown Of Major Expenditure Items

36%

31%

15%

8%

6% 3%

1%

TEV:

S$ 9,175.8m

-7.0

-28.6

-11.1

-23.0

-6.8

-13.8

+123.3

+55.0

-50050100150

TOTAL

Shopping

Accommodation

Food & Beverage

Medical

Local Transport

Sightseeing/Entertainment

Others

Year-On-Year %Change

AccommodationS$ 2,838m

MedicalS$ 732m

(%)

TEV by Major Expenditure Items, 2009

*Figures exclude FORMULA 1™ visitors’ expenditure

340

146

7661

26

349

337

378365 366

294316

230197

113 108

137157

6378

92 102

6349 49 52

13 13 11 16

83582

0

50

100

150

200

250

300

350

400

2005 2006 2007 2008* 2009*

S$Shopping

Accommodation

Food & Beverage

Medical

Local Transport

Sightseeing/Entertainment

Others

TEV PCE by Major Expenditure Items, 2005-2009

*Excludes FORMULA 1™ visitors’ expenditure

09

2009 TOURISM SECTOR PERFORMANCE

Page 13: X1Annual Report on Tourism Statistics 2009

SHOPPING ITEMS

Shopping Items# Purchased In Terms of Amount Spent In Terms of Popularity

2008 2009 2008 2009

Fashion and Accessories 38% 40% 37% 52%

Consumer Tech` 22% 17% 13% 15%

Cosmetics, Perfumes & Toiletries / Healthcare & Wellness Products

11% 10% 16% 20%

Genuine Jewellery 8% 9% 4% 4%

Watches and Clocks 4% 9% 2% 4%

Souvenirs and Gifts 5% 5% 17% 24%

Confectionery and Food Items 6% 5% 22% 27%

Others 6% 5% 14% 17%

10 #For shopping expenditure below S$ 5,000 only.

In 2009, shopping expenditure decreased by 6.8% to reach S$3,281 million. Among the top ten shopping spenders, P R China (+20.0%), Australia (+13.4%), and Malaysia (+18.6%) registered double-digit increase in shopping expenditure while other top spenders like India (-55.8%) and Japan (-34.5%) registered decline. Fashion & Accessories accounted for the largest share (40%) of visitors’ total shopping expenditure and was also the most popular item purchased (52%) among visitors.

87

113

124

128

189

193

213

601

645

85

Chart 19: Top 10 Shopping Spenders*, 2009Chart 19: Top 10 Shopping Spenders*, 2009

S$ (m)

-19.4

-3.3

-34.5

-0.5

-55.8

+4.7

+13.4

-7.9

+20.0

+18.6

%Change (09vs08)

USA

UK

Thailand

Japan

Philippines

India

Malaysia

Australia

P R China

Indonesia1

2

3

5

4

6

10

8

9

7

RankingIn terms of TEV

*Figures exclude FORMULA 1™ visitors’ expenditure

ANNUAL REPORT ON TOURISM STATISTICS 2009

SINGAPORE

Page 14: X1Annual Report on Tourism Statistics 2009

As at December 2009, there were 120 gazetted hotels with a total supply of 33,880 rooms. In 2009, the average occupancy rate (AOR) fell by 5.2 percentage points compared to a year ago to 76%. Similarly, the average room rate (ARR) decreased by 22.7% to reach S$189.60. As a result, the revenue per available room (RevPar) declined by 27.6% to register S$143.70. All hotel tiers registered declines of over 25% in RevPar versus a year ago. Gazetted hotel room revenue dropped 25.9% to S$1.6 billion in 2009.

GAZETTED HOTEL PERFORMANCE

30,686

33,880

30,445

32,000

30,087

103 10398

109120

0

30

60

90

120

150

2005 2006 2007 2008 2009

28,000

30,000

32,000

34,000

36,000

Number of Rooms Number of Hotels

No. of Hotels No. of Rooms

Chart 20: Supply of Gazetted Hotels and Hotel Rooms,2005-2009

Chart 20: Supply of Gazetted Hotels and Hotel Rooms,2005-2009

+9.8

-20.7

+15.2

+22.3

+15.4

$0m

$700m

$1,400m

$2,100m

$2,800m

$3,500m

2005 2006 2007 2008 2009

-30

-20

-10

0

10

20

30

Hotel Room Revenue Hotel F&B Revenue

%Change of Total Revenue

S$

Chart 21: Total Revenue of Gazetted Hotels, 2005-2009

Chart 21: Total Revenue of Gazetted Hotels, 2005-2009

2,811

3,087

2,447

1,991

2,298

Total Revenue%Change

Source: Monthly ‘Return of Tourist Hotel on Room Lettings and Food & Beverage Sales Turnover’ as at 13 Sep 2010

228

162

112

62

316

210

142

88

Economy

Mid-Tier

Upscale

Luxury 72

77

79

70

AOR (%) ARR / RevPar (S$)

-32.3-21.3-11.3Economy

-30.4-26.2-4.7Mid-Tier

-25.6-21.7-3.9Upscale

-26.6-22.6-4.0Luxury

%%POINTS

RevParARRAOR

2009 vs 2008 Change

-32.3-21.3-11.3Economy

-30.4-26.2-4.7Mid-Tier

-25.6-21.7-3.9Upscale

-26.6-22.6-4.0Luxury

%%POINTS

RevParARRAOR

2009 vs 2008 Change

190

245

202

164

137

199

144

176

140

115

76

84 85 8781

0%

25%

50%

75%

100%

2005 2006 2007 2008 2009

$0

$60

$120

$180

$240

$300

AOR (%)

Chart 22: Average Occupancy Rate, Average Room Rate and Revenue Per Available RoomChart 22: Average Occupancy Rate, Average Room Rate and Revenue Per Available Room

ARR / RevPar (S$)

Average Room Rate (ARR)

Revenue Per Available Room (RevPar)

Average Occupancy Rate (AOR)

OVERALL, 2005-2009 By TIER, 2009

Average Room Rate (ARR)

Revenue Per Available Room (RevPar)

Average Occupancy Rate (AOR)

Source: Monthly ‘Return of Tourist Hotel on Room Lettings and Food & Beverage Sales Turnover’ as at 13 Sep 2010

11

2009 TOURISM SECTOR PERFORMANCE

Page 15: X1Annual Report on Tourism Statistics 2009

11

INCOMING PASSEGER CARRIERS / CRUISE / RESIDENTS DEPARTURE

12

While the number of ship calls received by Singapore declined 9.2% to 928 calls in 2009, passenger throughput grew by 23.7% to 1,138,570 passengers.

9%

1%10%

2%

18%

52%

3%

6%

Chart 23: Incoming Scheduled Weekly Flights and Seat Capacity1 st January 2010

Chart 23: Incoming Scheduled Weekly Flights and Seat Capacity1 st January 2010

West Asia

South Asia

North Asia

Southeast Asia

EUROPE

OCEANIA

AMERICASAFRICA

Distribution of Scheduled Weekly Flights by Region

8%

1%13%

3%

20%

43%

3%

9%

West Asia

South Asia

North Asia

Southeast AsiaEUROPE

OCEANIA

AMERICASAFRICA

Distribution of Scheduled Weekly Seat Capacity by Region

Total Weekly Seat Capacity: 532,043

(+2.5% vs 1 st Jan 2009)

Total Weekly Flights: 2,319

(+6.0% vs 1 st Jan 2009)

624

857

943

1,139

920

1,022

454

787

717

928

0

200

400

600

800

1000

1200

2005 2006 2007 2008 20090

200

400

600

800

1000

1200

Passenger Throughput Ship Calls

Passenger Throughput(‘000)

Chart 24: Cruise Ships & Passenger Throughput Volume, 2005-2009

Chart 24: Cruise Ships & Passenger Throughput Volume, 2005-2009

No. of Ship Calls

As at 1 st January 2010, 54 passenger carriers operated 2,319 weekly fights into Singapore, providing a seat capacity of 532,043 seats per week, up by 2.5% over 1 st January 2009.

In 2009, Singapore residents made 7 million overseas trips, up 1.9% over 2008.

-0.1

+1.9

+13.4

+8.9

+7.2

0

2000

4000

6000

8000

2005 2006 2007 2008 2009

-4

0

4

8

12

16

Air Sea % Change of Total

No. of Departures(‘000)

Chart 25: Outbound Departures of Singapore Residents, 2005-2009

Chart 25: Outbound Departures of Singapore Residents, 2005-2009

%Change

6,024

6,8286,961

5,1595,533

ANNUAL REPORT ON TOURISM STATISTICS 2009

SINGAPORE

Page 16: X1Annual Report on Tourism Statistics 2009

13

ANNUAL REPORT ON TOURISM STATISTICS 2009

Page 17: X1Annual Report on Tourism Statistics 2009

1. Source of Statistics

Visitors arriving in Singapore are required to complete the Disembarkation/Embarkation (D/E) cards, which serve as the source of statistics on visitor arrivals. The accuracy of figures pertaining to the characteristics of visitors is subject to the accuracy with which the D/E cards are filled up. Since April 2004, fields such as (1) Purpose of Visit (2) Accommodation (3) Frequency of Trip and (4) Travel Arrangement had been removed from the Disembarkation/Embarkation card.

2. Visitor Arrivals

All visitors are classified by country of residence unless otherwise stated. Total visitor arrivals include all visitors arriving by air and sea and non-Malaysian citizens arriving by land.

3. Geographical Classification

The term "ASEAN" stands for "Association of South East Asian Nations" and refers to the ten-country political association comprising Brunei, Cambodia, Indonesia, Philippines, Laos, Malaysia, Myanmar,

Singapore, Thailand, and Vietnam. However, when used in the statistical tables, the term excludes Singapore.

4. Length of Stay

Data on length of stay in this report reflects the actual length of stay in Singapore. The date of arrival is

matched against the date of departure to compute the actual length of stay for each visitor. As some visitors may not depart within the calendar year, the number of visitor departures would be less than the total visitor arrivals for the year.

5. Visitor Days

Visitor Days is the total number of days that international visitors stay in a country outside of their country

of residence, whose main purpose of visit is other than the exercise of an activity remunerated from within the country visited. Visitor Days = Visitor Arrivals x Average Length of Stay.

ANNUAL REPORT ON TOURISM STATISTICS 2009

VISITOR ARRIVALS (Source: DISEMBARKATION/EMBARKATION CARDS)

Table 1 Annual Visitor Arrivals and Visitors Days, 1991 - 2009..…………………….…………….………...…..15

Table 2 Annual Visitor Arrivals by Country of Residence, 2000 - 2009……..…………..……………...….…...16

Table 3 Monthly Visitor Arrivals by Country of Residence, 2009…………………....…....…………..………....19

Table 4 Annual Summary of Characteristics of Visitor Arrivals from Selected Markets, 2009...………..….22

14

Page 18: X1Annual Report on Tourism Statistics 2009

1. ANNUAL VISITOR ARRIVALS AND VISITOR DAYS, 1991 - 2009

REGION OF RESIDENCE

YEAR AMERCAS ASIA EUROPE OCEANIA AFRICA OTHERS TOTAL

AVERAGE LENGTH OF STAY (DAYS)

VISITOR DAYS

1991 326,801 3,682,907 897,971 449,899 55,726 1,110 5,414,414 3.9 20,960,748

1992 367,206 4,127,650 957,551 467,137 69,686 607 5,989,837 3.7 22,364,030

1993 389,615 4,470,348 1,019,403 447,943 97,628 740 6,425,677 3.6 23,038,506

1994 428,001 4,918,378 1,016,520 434,219 100,692 499 6,898,309 3.5 24,202,775

1995 425,707 5,231,167 965,797 426,596 86,931 340 7,136,538 3.7 26,456,964

1996 459,471 5,319,306 1,002,669 431,042 79,616 262 7,292,366 3.3 23,957,382

1997 460,435 5,201,223 987,539 462,832 70,617 15,225 7,197,871 3.3 23,524,740

1998 425,424 4,223,762 982,739 519,774 79,139 11,314 6,242,152 3.4 21,396,685

1999 444,252 4,797,346 1,049,993 564,498 90,157 11,955 6,958,201 3.2 22,102,191

2000 482,984 5,320,819 1,127,872 616,564 99,508 43,655 7,691,402 3.2 24,342,532

2001 433,552 5,224,121 1,114,632 656,482 87,989 5,387 7,522,163 3.2 24,007,300

2002 416,375 5,326,708 1,101,868 644,113 72,834 5,214 7,567,112 3.1 23,271,757

2003 314,728 4,401,056 877,367 475,594 58,358 188 6,127,291 3.2 19,511,107

2004 422,167 6,079,204 1,070,790 682,408 73,878 273 8,328,720 3.2 26,699,006

2005 470,493 6,507,676 1,125,354 752,459 81,952 5,095 8,943,029 3.4 30,217,933

2006 509,774 7,110,324 1,210,024 824,411 90,514 6,094 9,751,141 3.4 32,996,531

2009 467,723 6,894,461 1,307,376 936,547 76,393 190 9,682,690 4.0 38,385,403

Average Annual Growth (%) 2000 - 2009

-0.4 2.9 1.7 4.8 -2.9 -45.3 2.6 2.5 5.2

2007 524,178 7,477,083 1,265,644 898,025 98,788 20,827 10,284,545 3.6 37,296,216

2008 505,411 7,234,406 1,322,250 957,007 90,631 6,349 10,116,054 4.0 40,027,272

15

VISITOR ARRIVALS

Page 19: X1Annual Report on Tourism Statistics 2009

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

2. ANNUAL VISITOR ARRIVALS BY COUNTRY OF RESIDENCE, 2000 - 2009

COUNTRY OF RESIDENCE 2000 % %CHG 2001 % %CHG 2002 % %CHG 2003 % %CHG

TOTAL 7,691,402 100.0 10.5 7,522,163 100.0 -2.2 7,567,112 100.0 0.6 6,127,291 100.0 -19.0

AMERICAS 482,984 6.3 8.7 433,552 5.8 -10.2 416,375 5.5 -4.0 314,728 5.1 -24.4 Canada 71,393 0.9 -1.6 69,273 0.9 -3.0 67,970 0.9 -1.9 51,257 0.8 -24.6 USA 385,585 5.0 9.7 343,805 4.6 -10.8 327,648 4.3 -4.7 250,678 4.1 -23.5 Other Countries in Americas 26,006 0.3 28.3 20,474 0.3 -21.3 20,757 0.3 1.4 12,793 0.2 -38.4 ASIA 5,320,819 69.2 10.9 5,224,121 69.4 -1.8 5,326,708 70.4 2.0 4,401,056 71.8 -17.4 Southeast Asia 2,427,668 31.6 9.2 2,522,922 33.5 3.9 2,532,887 33.5 0.4 2,307,229 37.7 -8.9 Brunei Darussalam 57,913 0.8 1.1 62,264 0.8 7.5 60,052 0.8 -3.6 41,156 0.7 -31.5 Indonesia 1,313,316 17.1 8.5 1,364,380 18.1 3.9 1,393,020 18.4 2.1 1,341,747 21.9 -3.7 Malaysia 564,750 7.3 10.9 578,719 7.7 2.5 548,659 7.3 -5.2 439,437 7.2 -19.9 Myanmar 22,091 0.3 9.7 21,675 0.3 -1.9 22,340 0.3 3.1 19,531 0.3 -12.6 Philippines 181,032 2.4 11.8 190,630 2.5 5.3 195,564 2.6 2.6 176,585 2.9 -9.7 Thailand 246,750 3.2 7.5 260,958 3.5 5.8 263,866 3.5 1.1 235,826 3.8 -10.6 Vietnam 31,837 0.4 18.9 34,633 0.5 8.8 40,652 0.5 17.4 44,420 0.7 9.3 Other Countries in Southeast Asia 9,979 0.1 9.5 9,663 0.1 -3.2 8,734 0.1 -9.6 8,527 0.1 -2.4 North Asia 2,303,087 29.9 11.7 2,118,417 28.2 -8.0 2,249,217 29.7 6.2 1,643,414 26.8 -26.9 P R China 434,336 5.6 16.5 497,398 6.6 14.5 670,099 8.9 34.7 568,510 9.3 -15.2 Taiwan 290,904 3.8 -8.4 222,087 3.0 -23.7 209,321 2.8 -5.7 144,942 2.4 -30.8 Hong Kong SAR 285,975 3.7 10.0 276,157 3.7 -3.4 265,970 3.5 -3.7 226,260 3.7 -14.9 Japan 929,895 12.1 8.0 755,766 10.0 -18.7 723,431 9.6 -4.3 434,087 7.1 -40.0 South Korea 354,353 4.6 46.3 359,083 4.8 1.3 371,050 4.9 3.3 261,403 4.3 -29.6 Other Countries in North Asia 7,624 0.1 -2.8 7,926 0.1 4.0 9,346 0.1 17.9 8,212 0.1 -12.1 South Asia 509,381 6.6 16.4 500,675 6.7 -1.7 487,670 6.4 -2.6 412,004 6.7 -15.5 Bangladesh 38,646 0.5 16.1 42,415 0.6 9.8 27,552 0.4 -35.0 26,384 0.4 -4.2 India 346,360 4.5 20.1 339,828 4.5 -1.9 375,697 5.0 10.6 309,487 5.1 -17.6 Nepal 12,674 0.2 -5.9 14,780 0.2 16.6 13,202 0.2 -10.7 10,015 0.2 -24.1 Pakistan 42,495 0.6 17.2 40,842 0.5 -3.9 10,569 0.1 -74.1 9,398 0.2 -11.1 Sri Lanka 63,170 0.8 5.1 56,248 0.7 -11.0 54,690 0.7 -2.8 51,406 0.8 -6.0 Other Countries in South Asia 6,036 0.1 -3.8 6,562 0.1 8.7 5,960 0.1 -9.2 5,314 0.1 -10.8 West Asia 80,683 1.0 8.4 82,107 1.1 1.8 56,934 0.8 -30.7 38,409 0.6 -32.5 Iran 6,809 0.1 10.4 7,551 0.1 10.9 2,530 0.0 -66.5 3,089 0.1 22.1 Israel 10,646 0.1 26.1 9,803 0.1 -7.9 10,288 0.1 4.9 7,779 0.1 -24.4 Kuwait 8,221 0.1 15.2 8,690 0.1 5.7 7,113 0.1 -18.1 3,174 0.1 -55.4 Saudi Arabia 24,751 0.3 7.1 25,113 0.3 1.5 6,753 0.1 -73.1 3,477 0.1 -48.5 United Arab Emirates 21,017 0.3 3.8 21,619 0.3 2.9 20,784 0.3 -3.9 15,686 0.3 -24.5 Other Countries in West Asia 9,239 0.1 -1.2 9,331 0.1 1.0 9,466 0.1 1.4 5,204 0.1 -45.0 EUROPE 1,127,872 14.7 7.4 1,114,632 14.8 -1.2 1,101,868 14.6 -1.1 877,367 14.3 -20.4 Austria 15,979 0.2 -4.5 14,051 0.2 -12.1 14,645 0.2 4.2 9,373 0.2 -36.0 Belgium & Luxembourg 23,898 0.3 19.7 23,420 0.3 -2.0 21,741 0.3 -7.2 14,977 0.2 -31.1 Denmark 25,243 0.3 0.1 25,431 0.3 0.7 25,706 0.3 1.1 21,176 0.3 -17.6 Finland 18,171 0.2 8.4 14,123 0.2 -22.3 11,317 0.1 -19.9 9,544 0.2 -15.7 France 74,773 1.0 1.0 71,456 0.9 -4.4 72,153 1.0 1.0 55,763 0.9 -22.7 Germany 169,408 2.2 0.9 166,981 2.2 -1.4 157,510 2.1 -5.7 121,376 2.0 -22.9 Greece 13,170 0.2 -1.3 11,319 0.2 -14.1 12,801 0.2 13.1 7,894 0.1 -38.3 Italy 42,230 0.5 -3.6 35,739 0.5 -15.4 36,737 0.5 2.8 20,342 0.3 -44.6 Netherlands 77,326 1.0 19.6 74,989 1.0 -3.0 71,651 0.9 -4.5 55,358 0.9 -22.7 Norway 23,914 0.3 13.4 23,138 0.3 -3.2 22,820 0.3 -1.4 18,003 0.3 -21.1 Poland 7,990 0.1 14.6 8,780 0.1 9.9 7,686 0.1 -12.5 6,557 0.1 -14.7 Rep of Ireland 20,330 0.3 19.5 21,763 0.3 7.0 23,202 0.3 6.6 17,828 0.3 -23.2 Russian Federation (CIS) 15,908 0.2 4.7 16,380 0.2 3.0 15,904 0.2 -2.9 12,856 0.2 -19.2 Spain 15,117 0.2 8.7 15,268 0.2 1.0 17,324 0.2 13.5 12,527 0.2 -27.7 Sweden 42,415 0.6 11.4 38,439 0.5 -9.4 36,412 0.5 -5.3 29,482 0.5 -19.0 Switzerland 48,323 0.6 1.0 46,519 0.6 -3.7 45,234 0.6 -2.8 33,446 0.5 -26.1 Turkey 14,422 0.2 3.9 10,418 0.1 -27.8 12,183 0.2 16.9 11,093 0.2 -8.9 UK 444,976 5.8 10.8 460,018 6.1 3.4 458,528 6.1 -0.3 387,982 6.3 -15.4 Other Countries in Eastern Europe 23,246 0.3 12.5 25,971 0.3 11.7 27,866 0.4 7.3 25,279 0.4 -9.3 Other Countries in Western Europe 11,033 0.1 -3.8 10,429 0.1 -5.5 10,448 0.1 0.2 6,511 0.1 -37.7 OCEANIA 616,564 8.0 9.2 656,482 8.7 6.5 644,113 8.5 -1.9 475,594 7.8 -26.2 Australia 510,347 6.6 9.5 550,681 7.3 7.9 538,408 7.1 -2.2 392,906 6.4 -27.0 New Zealand 94,274 1.2 8.8 94,283 1.3 0.0 94,115 1.2 -0.2 73,497 1.2 -21.9 Other Countries in Oceania 11,943 0.2 1.4 11,518 0.2 -3.6 11,590 0.2 0.6 9,191 0.2 -20.7 AFRICA 99,508 1.3 10.4 87,989 1.2 -11.6 72,834 1.0 -17.2 58,358 1.0 -19.9 Egypt 7,411 0.1 18.1 6,737 0.1 -9.1 2,621 0.0 -61.1 2,318 0.0 -11.6 Mauritius 21,141 0.3 5.1 17,292 0.2 -18.2 13,927 0.2 -19.5 9,363 0.2 -32.8 South Africa (Rep of) 43,119 0.6 8.8 35,558 0.5 -17.5 30,524 0.4 -14.2 27,486 0.4 -10.0 Other Countries in Africa 27,837 0.4 15.3 28,402 0.4 2.0 25,762 0.3 -9.3 19,191 0.3 -25.5 NOT STATED 43,655 0.6 265.2 5,387 0.1 -87.7 5,214 0.1 -3.2 188 0.0 -96.4

16

Page 20: X1Annual Report on Tourism Statistics 2009

VISITOR ARRIVALS

2. ANNUAL VISITOR ARRIVALS BY COUNTRY OF RESIDENCE, 2000 - 2009

COUNTRY OF RESIDENCE 2004 % %CHG 2005 % %CHG 2006 % %CHG

TOTAL 8,328,720 100.0 35.9 8,943,029 100.0 7.4 9,751,141 100.0 9.0

AMERICAS 422,167 5.1 34.1 470,493 5.3 11.4 509,774 5.2 8.3 Canada 68,877 0.8 34.4 76,924 0.9 11.7 83,404 0.9 8.4 USA 333,156 4.0 32.9 371,440 4.2 11.5 399,786 4.1 7.6 Other Countries in Americas 20,134 0.2 57.4 22,129 0.2 9.9 26,584 0.3 20.1 ASIA 6,079,204 73.0 38.1 6,507,676 72.8 7.0 7,110,324 72.9 9.3 Southeast Asia 3,085,876 37.1 33.7 3,341,721 37.4 8.3 3,577,365 36.7 7.1 Brunei Darussalam 46,087 0.6 12.0 47,860 0.5 3.8 45,331 0.5 -5.3 Indonesia 1,765,324 21.2 31.6 1,813,569 20.3 2.7 1,922,217 19.7 6.0 Malaysia 537,336 6.5 22.3 577,987 6.5 7.6 634,303 6.5 9.7 Myanmar 29,933 0.4 53.3 37,871 0.4 26.5 46,658 0.5 23.2 Philippines 245,918 3.0 39.3 319,971 3.6 30.1 386,119 4.0 20.7 Thailand 341,989 4.1 45.0 379,040 4.2 10.8 356,367 3.7 -6.0 Vietnam 105,803 1.3 138.2 150,626 1.7 42.4 165,105 1.7 9.6 Other Countries in Southeast Asia 13,486 0.2 58.2 14,797 0.2 9.7 21,265 0.2 43.7 North Asia 2,304,419 27.7 40.2 2,350,832 26.3 2.0 2,610,462 26.8 11.0 P R China 880,259 10.6 54.8 857,814 9.6 -2.5 1,037,201 10.6 20.9 Taiwan 182,443 2.2 25.9 213,959 2.4 17.3 219,463 2.3 2.6 Hong Kong SAR 271,691 3.3 20.1 313,831 3.5 15.5 291,474 3.0 -7.1 Japan 598,840 7.2 38.0 588,535 6.6 -1.7 594,406 6.1 1.0 South Korea 361,083 4.3 38.1 364,206 4.1 0.9 454,722 4.7 24.9 Other Countries in North Asia 10,103 0.1 23.0 12,487 0.1 23.6 13,196 0.1 5.7 South Asia 620,673 7.5 50.6 744,271 8.3 19.9 840,266 8.6 12.9 Bangladesh 41,545 0.5 57.5 54,353 0.6 30.8 63,765 0.7 17.3 India 471,244 5.7 52.3 583,590 6.5 23.8 658,902 6.8 12.9 Nepal 13,011 0.2 29.9 14,674 0.2 12.8 15,161 0.2 3.3 Pakistan 14,311 0.2 52.3 15,945 0.2 11.4 20,526 0.2 28.7 Sri Lanka 73,204 0.9 42.4 68,024 0.8 -7.1 73,282 0.8 7.7 Other Countries in South Asia 7,358 0.1 38.5 7,685 0.1 4.4 8,630 0.1 12.3 West Asia 68,236 0.8 77.7 70,852 0.8 3.8 82,231 0.8 16.1 Iran 5,363 0.1 73.6 6,983 0.1 30.2 9,350 0.1 33.9 Israel 10,546 0.1 35.6 10,670 0.1 1.2 10,148 0.1 -4.9 Kuwait 8,160 0.1 157.1 4,977 0.1 -39.0 4,635 0.0 -6.9 Saudi Arabia 7,288 0.1 109.6 6,993 0.1 -4.0 9,549 0.1 36.6 United Arab Emirates 25,158 0.3 60.4 28,062 0.3 11.5 34,013 0.3 21.2 Other Countries in West Asia 11,721 0.1 125.2 13,167 0.1 12.3 14,536 0.1 10.4 EUROPE 1,070,790 12.9 22.0 1,125,354 12.6 5.1 1,210,024 12.4 7.5 Austria 13,123 0.2 40.0 14,135 0.2 7.7 15,406 0.2 9.0 Belgium & Luxembourg 16,126 0.2 7.7 16,941 0.2 5.1 18,100 0.2 6.8 Denmark 25,744 0.3 21.6 29,158 0.3 13.3 27,045 0.3 -7.2 Finland 12,057 0.1 26.3 14,467 0.2 20.0 16,303 0.2 12.7 France 77,884 0.9 39.7 80,924 0.9 3.9 90,198 0.9 11.5 Germany 142,371 1.7 17.3 154,779 1.7 8.7 161,125 1.7 4.1 Greece 11,566 0.1 46.5 9,570 0.1 -17.3 10,441 0.1 9.1 Italy 27,664 0.3 36.0 30,651 0.3 10.8 35,657 0.4 16.3 Netherlands 61,399 0.7 10.9 66,480 0.7 8.3 68,174 0.7 2.5 Norway 22,882 0.3 27.1 23,591 0.3 3.1 26,140 0.3 10.8 Poland 6,906 0.1 5.3 7,699 0.1 11.5 9,710 0.1 26.1 Rep of Ireland 22,740 0.3 27.6 24,728 0.3 8.7 26,625 0.3 7.7 Russian Federation (CIS) 19,017 0.2 47.9 26,147 0.3 37.5 37,674 0.4 44.1 Spain 16,632 0.2 32.8 17,181 0.2 3.3 21,232 0.2 23.6 Sweden 35,659 0.4 21.0 33,607 0.4 -5.8 35,524 0.4 5.7 Switzerland 44,233 0.5 32.3 47,103 0.5 6.5 51,880 0.5 10.1 Turkey 15,024 0.2 35.4 15,871 0.2 5.6 17,505 0.2 10.3 UK 457,262 5.5 17.9 467,154 5.2 2.2 488,167 5.0 4.5 Other Countries in Eastern Europe 32,636 0.4 29.1 34,755 0.4 6.5 41,447 0.4 19.3 Other Countries in Western Europe 9,865 0.1 51.5 10,413 0.1 5.6 11,671 0.1 12.1 OCEANIA 682,408 8.2 43.5 752,459 8.4 10.3 824,411 8.5 9.6 Australia 561,163 6.7 42.8 620,255 6.9 10.5 691,632 7.1 11.5 New Zealand 109,115 1.3 48.5 119,489 1.3 9.5 120,065 1.2 0.5 Other Countries in Oceania 12,130 0.1 32.0 12,715 0.1 4.8 12,714 0.1 0.0 AFRICA 73,878 0.9 26.6 81,952 0.9 10.9 90,514 0.9 10.4 Egypt 3,150 0.0 35.9 2,970 0.0 -5.7 3,151 0.0 6.1 Mauritius 11,986 0.1 28.0 11,997 0.1 0.1 10,883 0.1 -9.3 South Africa (Rep of) 34,502 0.4 25.5 35,981 0.4 4.3 38,488 0.4 7.0 Other Countries in Africa 24,240 0.3 26.3 31,004 0.3 27.9 37,992 0.4 22.5 NOT STATED 273 0.0 45.2 5,095 0.1 1766.3 6,094 0.1 19.6

17

Page 21: X1Annual Report on Tourism Statistics 2009

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

2. ANNUAL VISITOR ARRIVALS BY COUNTRY OF RESIDENCE, 2000 - 2009

COUNTRY OF RESIDENCE 2007 % % CHG 2008 % % CHG 2009 % %CHG

TOTAL 10,284,545 100.0 5.5 10,116,054 100.0 -1.6 9,682,690 100.0 -4.3

AMERICAS 524,178 5.1 2.8 505,411 5.0 -3.6 467,723 4.8 -7.5 Canada 86,627 0.8 3.9 80,044 0.8 -7.6 70,034 0.7 -12.5 USA 408,885 4.0 2.3 396,631 3.9 -3.0 370,704 3.8 -6.5 Other Countries in Americas 28,666 0.3 7.8 28,736 0.3 0.2 26,985 0.3 -6.1 ASIA 7,477,083 72.7 5.2 7,234,406 71.5 -3.2 6,894,461 71.2 -4.7 Southeast Asia 3,724,736 36.2 4.1 3,571,408 35.3 -4.1 3,684,848 38.1 3.2 Brunei Darussalam 50,247 0.5 10.8 54,285 0.5 8.0 56,531 0.6 4.1 Indonesia 1,962,055 19.1 2.1 1,765,429 17.5 -10.0 1,745,330 18.0 -1.1 Malaysia 645,774 6.3 1.8 647,480 6.4 0.3 764,309 7.9 18.0 Myanmar 64,728 0.6 38.7 78,582 0.8 21.4 70,272 0.7 -10.6 Philippines 418,775 4.1 8.5 418,938 4.1 0.0 432,072 4.5 3.1 Thailand 353,416 3.4 -0.8 333,905 3.3 -5.5 317,905 3.3 -4.8 Vietnam 203,210 2.0 23.1 239,299 2.4 17.8 265,414 2.7 10.9 Other Countries in Southeast Asia 26,531 0.3 24.8 33,490 0.3 26.2 33,015 0.3 -1.4 North Asia 2,699,768 26.3 3.4 2,541,938 25.1 -5.8 2,163,701 22.3 -14.9 P R China 1,113,956 10.8 7.4 1,078,742 10.7 -3.2 936,747 9.7 -13.2 Taiwan 208,156 2.0 -5.2 175,924 1.7 -15.5 156,761 1.6 -10.9 Hong Kong SAR 302,110 2.9 3.6 278,115 2.7 -7.9 294,420 3.0 5.9 Japan 594,514 5.8 0.0 571,040 5.6 -3.9 489,987 5.1 -14.2 South Korea 464,292 4.5 2.1 423,018 4.2 -8.9 271,987 2.8 -35.7 Other Countries in North Asia 16,740 0.2 26.9 15,099 0.1 -9.8 13,799 0.1 -8.6 South Asia 953,971 9.3 13.5 1,007,123 10.0 5.6 928,903 9.6 -7.8 Bangladesh 77,050 0.7 20.8 95,818 0.9 24.4 86,637 0.9 -9.6 India 748,728 7.3 13.6 778,303 7.7 4.0 725,624 7.5 -6.8 Nepal 16,000 0.2 5.5 19,752 0.2 23.5 15,183 0.2 -23.1 Pakistan 22,871 0.2 11.4 22,998 0.2 0.6 22,280 0.2 -3.1 Sri Lanka 79,405 0.8 8.4 79,818 0.8 0.5 70,010 0.7 -12.3 Other Countries in South Asia 9,917 0.1 14.9 10,434 0.1 5.2 9,169 0.1 -12.1 West Asia 98,608 1.0 19.9 113,937 1.1 15.5 117,009 1.2 2.7 Iran 14,235 0.1 52.2 19,083 0.2 34.1 23,917 0.2 25.3 Israel 11,025 0.1 8.6 11,402 0.1 3.4 10,884 0.1 -4.5 Kuwait 5,242 0.1 13.1 4,838 0.0 -7.7 5,750 0.1 18.9 Saudi Arabia 10,555 0.1 10.5 10,096 0.1 -4.3 10,815 0.1 7.1 United Arab Emirates 41,054 0.4 20.7 51,170 0.5 24.6 49,529 0.5 -3.2 Other Countries in West Asia 16,497 0.2 13.5 17,348 0.2 5.2 16,114 0.2 -7.1 EUROPE 1,265,644 12.3 4.6 1,322,250 13.1 4.5 1,307,376 13.5 -1.1 Austria 16,696 0.2 8.4 16,649 0.2 -0.3 17,505 0.2 5.1 Belgium & Luxembourg 19,260 0.2 6.4 21,100 0.2 9.6 21,365 0.2 1.3 Denmark 31,406 0.3 16.1 32,316 0.3 2.9 30,571 0.3 -5.4 Finland 14,528 0.1 -10.9 13,380 0.1 -7.9 16,035 0.2 19.8 France 99,269 1.0 10.1 111,198 1.1 12.0 119,728 1.2 7.7 Germany 164,900 1.6 2.3 175,280 1.7 6.3 183,681 1.9 4.8 Greece 10,111 0.1 -3.2 9,045 0.1 -10.5 9,250 0.1 2.3 Italy 38,746 0.4 8.7 43,035 0.4 11.1 46,770 0.5 8.7 Netherlands 70,351 0.7 3.2 73,230 0.7 4.1 76,359 0.8 4.3 Norway 29,176 0.3 11.6 32,816 0.3 12.5 30,354 0.3 -7.5 Poland 10,232 0.1 5.4 11,499 0.1 12.4 11,200 0.1 -2.6 Rep of Ireland 28,571 0.3 7.3 28,036 0.3 -1.9 22,720 0.2 -19.0 Russian Federation (CIS) 44,105 0.4 17.1 56,658 0.6 28.5 50,348 0.5 -11.1 Spain 24,950 0.2 17.5 29,966 0.3 20.1 30,871 0.3 3.0 Sweden 37,620 0.4 5.9 35,163 0.3 -6.5 31,924 0.3 -9.2 Switzerland 55,103 0.5 6.2 64,788 0.6 17.6 63,829 0.7 -1.5 Turkey 18,614 0.2 6.3 15,810 0.2 -15.1 12,800 0.1 -19.0 UK 495,693 4.8 1.5 492,933 4.9 -0.6 469,756 4.9 -4.7 Other Countries in Eastern Europe 43,547 0.4 5.1 46,127 0.5 5.9 48,881 0.5 6.0 Other Countries in Western Europe 12,766 0.1 9.4 13,221 0.1 3.6 13,429 0.1 1.6 OCEANIA 898,025 8.7 8.9 957,007 9.5 6.6 936,547 9.7 -2.1 Australia 768,490 7.5 11.1 833,156 8.2 8.4 830,299 8.6 -0.3 New Zealand 116,728 1.1 -2.8 110,772 1.1 -5.1 93,834 1.0 -15.3 Other Countries in Oceania 12,807 0.1 0.7 13,079 0.1 2.1 12,414 0.1 -5.1 AFRICA 98,788 1.0 9.1 90,631 0.9 -8.3 76,393 0.8 -15.7 Egypt 5,054 0.0 60.4 4,453 0.0 -11.9 3,861 0.0 -13.3 Mauritius 11,682 0.1 7.3 11,430 0.1 -2.2 11,418 0.1 -0.1 South Africa (Rep of) 42,227 0.4 9.7 40,083 0.4 -5.1 34,451 0.4 -14.1 Other Countries in Africa 39,825 0.4 4.8 34,665 0.3 -13.0 26,663 0.3 -23.1 NOT STATED 20,827 0.2 241.8 6,349 0.1 -69.5 190 0.0 -97.0

AVERAGE ANNUAL GROWTH

(%) 2000-2009

2.6

-0.4 -0.2 -0.4 0.4 2.9

4.7 -0.3 3.2 3.4

13.7 10.1

2.9 26.6 14.2 -0.7 8.9

-6.6 0.3

-6.9 -2.9 6.8 6.9 9.4 8.6 2.0

-6.9 1.1 4.8 4.2

15.0 0.2

-3.9 -8.8 10.0

6.4 1.7

1.0 -1.2 2.2

-1.4 5.4 0.9

-3.8 1.1

-0.1 2.7 3.8 1.2

13.7 8.3

-3.1 3.1

-1.3 0.6 8.6 2.2 4.8

5.6 -0.1 0.4 -2.9

-7.0 -6.6 -2.5 -0.5 -45.3

18

Page 22: X1Annual Report on Tourism Statistics 2009

VISITOR ARRIVALS

3. MONTHLY VISITOR ARRIVALS BY COUNTRY OF RESIDENCE, 2009

COUNTRY OF RESIDENCE JANUARY % CHG FEBRUARY % CHG MARCH % CHG APRIL % CHG

TOTAL 772,138 -12.8 689,935 -15.1 791,236 -13.1 778,975 -6.1

AMERICAS 38,044 -20.0 35,014 -18.0 41,421 -17.6 36,347 -7.9 Canada 7,121 -18.7 6,443 -15.9 7,104 -13.8 5,866 -3.2 USA 28,845 -20.9 26,724 -19.0 32,022 -17.9 28,287 -9.3 Other Countries in Americas 2,078 -10.9 1,847 -9.9 2,295 -23.4 2,194 -1.6 ASIA 521,636 -14.5 478,049 -18.1 553,519 -13.6 555,142 -7.7 Southeast Asia 243,584 -12.2 231,174 -9.5 283,896 -9.2 292,558 -1.5 Brunei Darussalam 4,080 -1.1 3,421 2.5 5,390 -0.3 3,759 10.3 Indonesia 118,342 -24.0 103,501 -17.2 128,446 -17.3 126,815 -3.8 Malaysia 44,243 -3.8 45,726 -9.1 59,660 5.9 51,299 -4.6 Myanmar 5,521 -9.3 4,909 -7.9 5,916 -15.4 8,226 -7.3 Philippines 26,249 6.6 28,911 0.8 35,718 -3.8 44,622 13.4 Thailand 22,661 -12.3 23,335 0.1 28,055 -11.3 32,151 -11.2 Vietnam 19,870 53.7 19,292 12.4 18,307 1.9 21,663 13.4 Other Countries in Southeast Asia 2,618 17.1 2,079 -15.4 2,404 24.5 4,023 -9.1 North Asia 209,915 -15.8 183,569 -28.3 193,565 -18.7 181,058 -15.0 P R China 105,144 -3.1 80,037 -33.9 91,275 -7.0 86,525 -19.6 Taiwan 15,986 -2.2 12,744 -28.5 12,542 -9.0 11,970 -14.2 Hong Kong SAR 23,399 18.1 19,720 -27.7 21,290 -22.9 28,587 41.3 Japan 38,382 -27.5 42,807 -9.8 46,797 -18.4 31,633 -12.9 South Korea 25,516 -49.4 27,387 -33.2 20,759 -47.7 21,323 -37.2 Other Countries in North Asia 1,488 31.0 874 -43.3 902 -34.5 1,020 -1.8 South Asia 61,028 -19.9 56,130 -13.8 61,328 -19.8 73,709 -12.3 Bangladesh 6,209 -14.4 6,299 -6.0 6,699 -16.1 6,521 -15.5 India 46,752 -19.9 42,275 -13.9 46,779 -19.0 55,994 -11.0 Nepal 1,808 2.1 1,067 -25.6 1,137 -29.9 1,201 -26.9 Pakistan 1,257 -26.1 1,314 5.0 1,503 -26.9 1,442 -4.0 Sri Lanka 4,322 -30.4 4,598 -20.6 4,340 -28.5 7,845 -16.8 Other Countries in South Asia 680 -23.5 577 -31.1 870 -8.1 706 -20.5 West Asia 7,109 -1.3 7,176 4.3 14,730 8.6 7,817 9.2 Iran 1,034 -1.1 1,525 21.1 8,136 20.4 911 18.0 Israel 847 -26.2 994 -13.5 1,025 0.1 606 -25.7 Kuwait 201 -34.7 228 -26.5 188 -24.8 197 -10.5 Saudi Arabia 446 0.7 819 28.0 781 13.7 719 0.0 United Arab Emirates 3,598 22.1 2,678 9.8 3,631 -0.3 4,177 19.7 Other Countries in West Asia 983 -25.4 932 -14.1 969 -19.5 1,207 5.9 EUROPE 116,658 -6.3 116,073 -5.1 130,022 -8.2 108,709 0.9 Austria 1,583 16.9 1,559 13.0 1,575 5.4 1,320 8.2 Belgium & Luxembourg 1,472 -6.5 1,447 -13.5 1,868 -13.2 1,946 21.8 Denmark 3,373 0.7 3,415 -14.5 2,949 -20.7 2,511 2.3 Finland 1,549 2.4 1,827 17.6 1,801 25.9 1,361 38.6 France 8,168 -6.9 9,002 -1.0 10,418 7.3 9,831 -0.7 Germany 14,551 2.0 14,985 -4.4 19,351 4.8 15,931 12.4 Greece 681 -5.4 652 -0.2 666 -18.8 603 -12.6 Italy 3,564 -4.2 3,154 -2.2 3,979 16.3 2,861 -19.5 Netherlands 5,696 -4.9 5,701 -4.2 5,917 -3.1 5,109 -12.0 Norway 2,734 -16.4 2,781 -16.9 3,186 -30.0 3,076 23.0 Poland 950 13.6 921 -14.2 899 1.0 801 -0.4 Rep of Ireland 2,255 -16.6 1,967 -8.0 2,211 -23.8 1,878 -3.1 Russian Federation (CIS) 8,075 -7.0 3,828 -3.2 3,939 -18.2 3,436 -16.2 Spain 1,957 -3.7 1,838 2.4 2,259 -19.9 1,965 -0.3 Sweden 4,682 -7.0 3,343 -18.7 3,114 -26.7 2,597 2.3 Switzerland 5,378 10.1 5,456 12.9 5,605 -0.7 6,162 2.8 Turkey 1,334 -1.4 1,424 -16.7 1,175 -34.0 847 -37.0 UK 41,540 -12.7 47,245 -7.7 52,832 -13.8 41,612 -0.1 Other Countries in Eastern Europe 6,051 6.9 4,474 14.0 5,090 23.6 3,764 6.8 Other Countries in Western Europe 1,065 -10.3 1,054 -2.6 1,188 -13.0 1,098 9.5 OCEANIA 88,918 -4.4 56,345 -4.2 60,594 -13.1 72,719 0.4 Australia 80,008 -3.3 51,144 -2.5 54,821 -11.1 65,046 3.1 New Zealand 7,812 -13.1 4,327 -19.3 4,819 -29.6 6,620 -21.0 Other Countries in Oceania 1,098 -12.2 874 -12.6 954 -21.4 1,053 6.7 AFRICA 6,879 -27.7 4,454 -11.5 5,577 -28.0 6,056 -23.5 Egypt 300 -29.6 362 16.0 334 -1.2 297 -23.5 Mauritius 894 -11.9 553 -25.8 777 5.6 945 -22.3 South Africa (Rep of) 3,416 -22.5 2,016 6.5 2,340 -39.8 2,723 -29.0 Other Countries in Africa 2,269 -38.1 1,523 -26.8 2,126 -23.5 2,091 -15.4 NOT STATED 3 -99.5 103 -81.2 2 -99.7

19

Page 23: X1Annual Report on Tourism Statistics 2009

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

3. MONTHLY VISITOR ARRIVALS BY COUNTRY OF RESIDENCE, 2009

COUNTRY OF RESIDENCE MAY % CHG JUNE % CHG JULY % CHG AUGUST % CHG

TOTAL 726,391 -12.9 750,404 -8.8 882,107 -4.4 844,649 -0.6

AMERICAS 33,982 -12.6 39,140 -8.1 45,315 -6.7 40,065 -1.0 Canada 4,956 -13.0 4,495 -11.5 5,732 -16.2 5,623 -6.7 USA 26,832 -13.1 32,615 -7.6 37,270 -4.6 32,539 0.3 Other Countries in Americas 2,194 -5.0 2,030 -7.6 2,313 -13.2 1,903 -4.2 ASIA 536,400 -14.2 550,978 -9.4 630,916 -5.1 600,173 -1.2 Southeast Asia 286,750 -2.1 320,157 3.4 327,832 1.7 289,154 3.6 Brunei Darussalam 3,935 0.2 5,618 -5.7 3,598 -20.1 3,520 -23.9 Indonesia 129,444 -5.7 159,603 3.3 169,634 0.7 131,985 -2.1 Malaysia 54,995 5.5 61,465 15.5 54,087 15.2 61,893 40.3 Myanmar 5,512 -11.1 5,150 -18.2 6,147 -13.0 4,850 -27.4 Philippines 42,460 1.4 33,487 -0.7 32,072 -6.0 35,930 2.7 Thailand 27,066 -11.2 24,479 -6.6 26,643 -7.8 23,533 -9.1 Vietnam 20,397 12.1 28,171 3.3 32,814 11.4 24,506 -1.3 Other Countries in Southeast Asia 2,941 1.7 2,184 -7.4 2,837 -0.7 2,937 -6.5 North Asia 137,875 -32.3 125,381 -32.3 201,427 -16.8 224,752 -3.5 P R China 52,058 -40.0 41,650 -41.0 72,326 -31.5 86,530 -5.3 Taiwan 11,602 -18.7 11,486 -12.6 17,351 -10.6 17,490 3.4 Hong Kong SAR 21,529 -5.9 21,703 -5.9 33,382 18.3 36,218 34.9 Japan 29,800 -29.7 28,060 -31.4 46,633 -2.2 50,698 -5.6 South Korea 21,854 -40.0 20,991 -41.7 30,389 -23.3 32,332 -23.6 Other Countries in North Asia 1,032 2.8 1,491 -1.9 1,346 -17.6 1,484 -12.8 South Asia 104,524 -14.7 95,946 -7.9 87,003 1.8 73,878 -8.1 Bangladesh 6,427 -24.3 7,387 -16.6 9,521 -0.6 7,442 -12.3 India 90,395 -12.6 78,538 -6.7 65,978 4.1 54,631 -6.8 Nepal 1,104 -40.5 1,174 -32.0 1,234 -24.3 1,229 -36.5 Pakistan 1,460 -12.2 3,014 18.1 3,756 0.2 2,358 -5.4 Sri Lanka 4,544 -27.7 4,992 -13.9 5,820 -7.4 7,523 -6.3 Other Countries in South Asia 594 -27.6 841 -26.1 694 -18.4 695 -15.9 West Asia 7,251 18.2 9,494 0.3 14,654 -3.3 12,389 -18.8 Iran 790 24.6 1,362 33.4 1,249 48.0 1,864 8.8 Israel 745 -10.0 846 -6.5 856 -0.8 1,088 22.0 Kuwait 276 75.8 572 41.6 1,843 80.3 821 -25.0 Saudi Arabia 671 25.9 849 -4.1 1,807 13.5 1,503 -21.4 United Arab Emirates 3,557 17.4 4,115 -11.0 6,655 -18.7 5,466 -24.6 Other Countries in West Asia 1,212 27.0 1,750 8.0 2,244 -15.6 1,647 -31.3 EUROPE 82,979 -3.4 78,462 -1.3 107,136 0.9 120,514 4.2 Austria 897 -12.7 842 -5.7 1,554 0.3 1,661 11.1 Belgium & Luxembourg 1,316 -9.2 1,447 2.7 2,387 6.4 2,254 6.9 Denmark 1,682 -12.2 1,803 -10.0 3,007 -3.7 1,885 -8.3 Finland 1,202 40.7 1,332 65.3 969 23.6 704 8.6 France 8,642 2.3 7,685 7.5 11,867 5.3 16,005 17.7 Germany 11,002 -5.2 10,373 -4.8 13,356 -1.1 15,563 5.9 Greece 519 -1.0 747 51.2 1,021 33.8 1,517 40.9 Italy 3,069 16.3 3,038 24.0 3,623 -8.8 8,871 35.3 Netherlands 4,889 -11.8 4,654 -5.9 9,498 22.4 8,954 23.7 Norway 1,741 3.9 2,096 -21.8 2,662 -14.8 1,728 -11.1 Poland 738 -18.7 745 20.2 925 -11.8 937 -7.2 Rep of Ireland 1,423 -17.7 1,910 -17.5 2,085 -14.7 1,835 -11.1 Russian Federation (CIS) 3,563 -16.6 2,892 -20.2 3,131 -20.2 3,643 -16.9 Spain 1,898 10.7 2,152 28.7 2,842 -15.5 4,449 -3.2 Sweden 1,621 -8.3 1,816 -6.6 1,829 -13.5 1,494 -6.5 Switzerland 4,392 -12.8 3,709 -3.2 6,023 2.2 4,832 -9.9 Turkey 725 -15.7 878 -0.5 1,189 7.3 1,160 -1.0 UK 29,410 -1.3 26,538 -3.8 34,303 2.5 37,578 -3.9 Other Countries in Eastern Europe 3,333 -0.7 3,025 13.5 3,703 2.2 3,921 13.5 Other Countries in Western Europe 917 12.0 780 15.0 1,162 7.4 1,523 1.7 OCEANIA 68,000 -11.6 76,157 -10.8 91,338 -2.7 77,091 0.1 Australia 59,136 -10.3 65,796 -10.8 79,439 -0.4 67,152 2.6 New Zealand 7,963 -19.4 9,342 -11.5 10,879 -16.7 8,957 -15.3 Other Countries in Oceania 901 -20.3 1,019 -4.1 1,020 -1.4 982 -1.4 AFRICA 5,020 -15.2 5,633 -12.5 7,372 -11.2 6,806 -22.1 Egypt 220 -25.4 383 3.2 397 -29.7 301 -42.2 Mauritius 605 -8.6 920 8.7 967 -8.9 1,058 4.8 South Africa (Rep of) 2,218 -7.8 2,435 -14.1 3,301 -3.3 2,532 -8.0 Other Countries in Africa 1,977 -22.6 1,895 -20.5 2,707 -17.1 2,915 -34.6 NOT STATED 10 -98.3 34 -94.2 30 -94.9

SEPTEMBER % CHG

799,496 7.2

30,958 -2.7 3,761 -12.0

25,190 0.1 2,007 -16.0

581,568 10.2 339,293 22.8

4,257 19.3 182,901 26.9

68,008 51.5 5,042 -13.3

35,289 2.8 23,587 -3.8 17,520 9.1

2,689 -5.7 160,691 -8.3

59,588 -10.5 10,443 -15.1 21,509 3.6 52,561 7.8 15,714 -39.4

876 -10.9 72,841 4.8

7,105 -10.2 57,110 6.8

1,362 -10.2 1,055 -5.4 5,616 13.0

593 17.2 8,743 26.3 1,934 44.8

857 -6.0 345 151.8 771 62.7

3,644 11.6 1,192 49.6

98,149 3.5 1,592 17.1 1,707 18.5 1,940 -1.3

997 -15.6 8,383 9.1

14,742 5.1 747 -6.4

3,727 9.7 6,076 11.0 2,159 4.8 1,009 -5.3 1,685 -18.6 3,644 -4.5 3,032 18.9 1,957 5.9 4,533 -7.0 1,013 4.2

34,738 1.4 3,403 13.5 1,065 7.5

83,704 -1.1 73,407 0.8

9,259 -14.1 1,038 3.0 5,116 -15.0

200 -17.0 612 20.0

2,504 -10.0 1,800 -27.6

1 -99.8

20

Page 24: X1Annual Report on Tourism Statistics 2009

VISITOR ARRIVALS

3. MONTHLY VISITOR ARRIVALS BY COUNTRY OF RESIDENCE, 2009

COUNTRY OF RESIDENCE OCTOBER % CHG NOVEMBER % CHG DECEMBER % CHG TOTAL % PEAK MONTH

TOTAL 844,953 -0.5 830,173 8.5 972,233 9.5 9,682,690 100.0 DEC

AMERICAS 41,428 -0.5 43,839 9.2 42,170 2.0 467,723 4.8 JUL Canada 5,752 -14.3 6,391 -9.2 6,790 -11.4 70,034 0.7 JAN USA 32,734 2.8 34,402 12.0 33,244 5.3 370,704 3.8 JUL Other Countries in Americas 2,942 -4.8 3,046 28.0 2,136 1.4 26,985 0.3 NOV ASIA 589,731 -1.9 579,937 9.0 716,412 13.5 6,894,461 71.2 DEC Southeast Asia 314,781 -0.8 321,009 20.4 434,660 19.2 3,684,848 38.1 DEC Brunei Darussalam 3,988 19.4 5,260 31.9 9,705 20.0 56,531 0.6 DEC Indonesia 137,011 -13.4 143,014 19.6 214,634 18.8 1,745,330 18.0 DEC Malaysia 69,426 26.3 82,747 36.9 110,760 31.4 764,309 7.9 DEC Myanmar 6,249 -5.0 5,694 -0.8 7,056 1.8 70,272 0.7 APR Philippines 38,367 -0.5 37,810 10.5 41,157 10.1 432,072 4.5 APR Thailand 35,977 5.2 23,588 7.6 26,830 8.4 317,905 3.3 OCT Vietnam 20,939 11.9 19,905 12.5 22,030 10.7 265,414 2.7 JUL Other Countries in Southeast Asia 2,824 3.6 2,991 -0.3 2,488 -4.9 33,015 0.3 APR North Asia 182,450 -4.0 182,336 -1.2 180,682 5.1 2,163,701 22.3 AUG P R China 83,273 8.4 90,358 14.2 87,983 31.9 936,747 9.7 JAN Taiwan 13,208 -2.2 11,900 -5.1 10,039 -16.0 156,761 1.6 AUG Hong Kong SAR 25,512 27.5 20,525 6.9 21,046 -5.4 294,420 3.0 AUG Japan 43,247 -9.4 38,949 -19.2 40,420 -15.1 489,987 5.1 SEP South Korea 16,069 -48.0 19,620 -19.7 20,033 -10.2 271,987 2.8 AUG Other Countries in North Asia 1,141 15.4 984 -1.4 1,161 -1.4 13,799 0.1 JUN South Asia 85,135 -0.1 66,228 -10.4 91,153 8.5 928,903 9.6 MAY Bangladesh 8,291 1.5 6,735 -8.7 8,001 9.7 86,637 0.9 JUL India 67,239 -0.4 49,836 -12.5 70,097 11.9 725,624 7.5 MAY Nepal 1,146 -21.8 1,184 -16.6 1,537 -11.2 15,183 0.2 JAN Pakistan 1,461 9.4 1,495 -14.0 2,165 17.4 22,280 0.2 JUL Sri Lanka 6,242 3.7 6,078 7.9 8,090 -13.0 70,010 0.7 DEC Other Countries in South Asia 756 3.3 900 14.2 1,263 4.3 9,169 0.1 DEC West Asia 7,365 -13.6 10,364 45.7 9,917 -5.9 117,009 1.2 MAR Iran 1,336 7.5 1,722 62.0 2,054 47.6 23,917 0.2 MAR Israel 1,083 0.7 1,051 4.9 886 12.3 10,884 0.1 AUG Kuwait 254 -4.2 413 86.9 412 -8.4 5,750 0.1 JUL Saudi Arabia 666 -11.2 1,069 76.1 714 -16.5 10,815 0.1 JUL United Arab Emirates 3,078 -21.0 4,631 50.3 4,299 -19.1 49,529 0.5 JUL Other Countries in West Asia 948 -26.9 1,478 30.0 1,552 -10.8 16,114 0.2 JUL EUROPE 114,977 4.5 122,810 4.5 110,887 -4.7 1,307,376 13.5 MAR Austria 1,697 15.0 1,970 8.8 1,255 -21.0 17,505 0.2 NOV Belgium & Luxembourg 1,806 15.5 1,967 -3.2 1,748 -6.0 21,365 0.2 JUL Denmark 2,795 0.7 2,811 12.1 2,400 -2.4 30,571 0.3 FEB Finland 1,137 20.2 1,395 19.3 1,761 16.5 16,035 0.2 FEB France 10,012 22.1 10,339 17.7 9,376 9.0 119,728 1.2 AUG Germany 17,384 3.7 20,619 21.7 15,824 10.9 183,681 1.9 NOV Greece 718 -12.9 612 -22.0 767 -14.5 9,250 0.1 AUG Italy 3,695 20.1 3,436 2.0 3,753 2.6 46,770 0.5 AUG Netherlands 7,021 7.6 6,431 5.1 6,413 11.1 76,359 0.8 JUL Norway 2,566 3.2 2,834 8.4 2,791 9.1 30,354 0.3 MAR Poland 830 5.7 1,385 9.7 1,060 -11.4 11,200 0.1 NOV Rep of Ireland 1,855 -23.9 1,830 -30.7 1,786 -32.7 22,720 0.2 JAN Russian Federation (CIS) 4,691 -1.2 4,900 -5.7 4,606 -10.4 50,348 0.5 JAN Spain 3,155 35.2 3,008 14.7 2,316 -7.3 30,871 0.3 AUG Sweden 2,597 -3.2 2,959 0.3 3,915 -9.4 31,924 0.3 JAN Switzerland 6,314 5.0 6,119 -6.9 5,306 -9.3 63,829 0.7 OCT Turkey 1,056 -27.1 1,176 9.8 823 -61.0 12,800 0.1 FEB UK 40,654 2.4 43,724 -0.0 39,582 -9.2 469,756 4.9 MAR Other Countries in Eastern Europe 3,820 -4.8 4,019 -4.5 4,278 -6.7 48,881 0.5 JAN Other Countries in Western Europe 1,174 -5.4 1,276 15.6 1,127 -3.8 13,429 0.1 AUG OCEANIA 92,106 4.5 77,327 12.7 92,248 4.3 936,547 9.7 DEC Australia 81,622 7.6 68,570 13.8 84,158 6.2 830,299 8.6 DEC New Zealand 9,431 -14.3 7,570 4.6 6,855 -15.3 93,834 1.0 JUL Other Countries in Oceania 1,053 -14.1 1,187 8.9 1,235 14.4 12,414 0.1 DEC AFRICA 6,708 -14.9 6,258 -3.6 10,514 -1.1 76,393 0.8 DEC Egypt 390 15.7 365 31.8 312 -18.3 3,861 0.0 JUL Mauritius 997 29.6 1,284 9.1 1,806 7.4 11,418 0.1 DEC South Africa (Rep of) 3,061 -20.7 2,656 -3.9 5,249 0.1 34,451 0.4 DEC Other Countries in Africa 2,260 -22.5 1,953 -14.2 3,147 -5.4 26,663 0.3 DEC NOT STATED 3 -99.5 2 -99.7 2 -97.3 190 0.0 MAR

% CHG

-4.3

-7.5 -12.5 -6.5 -6.1 -4.7 3.2 4.1

-1.1 18.0

-10.6 3.1

-4.8 10.9 -1.4

-14.9 -13.2 -10.9

5.9 -14.2 -35.7 -8.6 -7.8 -9.6 -6.8

-23.1 -3.1

-12.3 -12.1

2.7 25.3 -4.5 18.9

7.1 -3.2 -7.1 -1.1 5.1 1.3

-5.4 19.8

7.7 4.8 2.3 8.7 4.3

-7.5 -2.6

-19.0 -11.1

3.0 -9.2 -1.5

-19.0 -4.7 6.0 1.6

-2.1 -0.3

-15.3 -5.1

-15.7 -13.3 -0.1

-14.1 -23.1 -97.0

21

Page 25: X1Annual Report on Tourism Statistics 2009

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

CHARACTERISTICS

TOTAL CANADA USA

NO. % % CHG NO. % % CHG NO. % % CHG

MODE OF ARRIVAL 9,682,690 100.0 -4.3 70,034 100.0 -12.5 370,704 100.0 -6.5

Air 7,227,643 74.6 -0.1 52,243 74.6 -14.6 310,484 83.8 -6.4

Sea 1,153,779 11.9 -12.7 7,760 11.1 25.0 28,315 7.6 11.5

Land 1,301,268 13.4 -16.6 10,031 14.3 -20.6 31,905 8.6 -18.9

GENDER 9,682,690 100.0 -4.3 70,034 100.0 -12.5 370,704 100.0 -6.5

Male 5,081,145 52.5 -5.5 38,419 54.9 -12.6 233,114 62.9 -7.5

Female 4,215,717 43.5 0.2 28,864 41.2 -12.1 123,946 33.4 -2.9

Not Stated 385,828 4.0 -27.6 2,751 3.9 -16.3 13,644 3.7 -19.2

AGE GROUP (YEARS) 9,682,690 100.0 -4.3 70,034 100.0 -12.5 370,704 100.0 -6.5

14 & Below 738,696 7.6 0.3 3,845 5.5 -22.7 24,742 6.7 -2.6

15 - 19 331,790 3.4 -8.1 1,936 2.8 -18.7 8,202 2.2 -7.3

20 - 24 718,632 7.4 -5.3 5,485 7.8 -9.9 17,203 4.6 0.3

25 - 34 2,256,644 23.3 -5.1 12,007 17.1 -14.0 58,748 15.8 -4.9

35 - 44 2,084,789 21.5 -7.4 10,326 14.7 -17.9 76,478 20.6 -11.2

45 - 54 1,727,057 17.8 -4.7 13,526 19.3 -13.8 84,851 22.9 -10.5

55 - 64 1,180,647 12.2 -0.5 13,713 19.6 -7.1 62,219 16.8 -4.8

65 & Above 623,677 6.4 2.3 9,012 12.9 -4.6 37,444 10.1 3.1

Not Stated 20,758 0.2 -8.0 184 0.3 14.3 817 0.2 -4.8

Average Age (Years) 38.48 0.4 43.15 1.8 42.66 0.1

LENGTH OF STAY (DAYS) 9,214,944 100.0 -3.0 68,765 100.0 -12.3 362,818 100.0 -6.3

Under 1 Day 2,194,228 23.8 -6.2 12,990 18.9 -7.3 71,577 19.7 3.2

1 Day 1,907,351 20.7 -6.6 14,380 20.9 -22.5 76,094 21.0 -8.0

2 Days 1,589,921 17.3 -0.9 11,833 17.2 -7.1 59,610 16.4 -8.4

3 Days 1,225,355 13.3 3.5 8,897 12.9 -10.6 46,032 12.7 -9.2

4 Days 643,047 7.0 1.2 5,280 7.7 -9.1 28,747 7.9 -11.2

5 Days 354,409 3.8 -2.1 3,165 4.6 -15.7 19,311 5.3 -10.1

6 Days 227,671 2.5 -2.8 2,347 3.4 -16.6 13,374 3.7 -9.4

7 Days 171,090 1.9 -0.9 1,777 2.6 -13.1 9,189 2.5 -11.3

8 - 10 Days 243,788 2.6 0.0 2,562 3.7 -14.8 13,200 3.6 -7.3

11 - 14 Days 180,572 2.0 -3.9 1,931 2.8 -9.8 10,050 2.8 -4.7

15 - 29 Days 297,891 3.2 -2.2 2,823 4.1 -0.1 10,628 2.9 -0.5

30 - 59 Days 130,275 1.4 -5.2 630 0.9 -0.8 3,511 1.0 0.0

60 Days & Over 49,346 0.5 -10.4 150 0.2 -8.0 1,495 0.4 2.4

Average Length of Stay (Days) 3.96 0.2 4.09 4.0 4.00 0.7

VISITOR DAYS 1 38,385,403 100.0 -4.1 286,221 0.7 -9.0 1,480,994 3.9 -5.9

4. ANNUAL SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM SELECTED MARKETS, 2009

1The percentage shown in the second column for each market indicates the respective market share. 22

Page 26: X1Annual Report on Tourism Statistics 2009

VISITOR ARRIVALS

CHARACTERISTICS

ASEAN INDONESIA MALAYSIA

NO. % % CHG NO. % % CHG NO. % % CHG

MODE OF ARRIVAL 3,684,848 100.0 3.2 1,745,330 100.0 -1.1 764,309 100.0 18.0

Air 2,429,663 65.9 16.4 932,647 53.4 24.3 581,417 76.1 27.2

Sea 724,598 19.7 -18.5 608,369 34.9 -21.7 70,227 9.2 0.4

Land 530,587 14.4 -10.9 204,314 11.7 -13.9 112,665 14.7 -6.6

GENDER 3,684,848 100.0 3.2 1,745,330 100.0 -1.1 764,309 100.0 18.0

Male 1,735,491 47.1 3.3 806,510 46.2 1.2 414,693 54.3 13.5

Female 1,778,621 48.3 8.2 821,293 47.1 5.0 329,728 43.1 27.5

Not Stated 170,736 4.6 -31.2 117,527 6.7 -36.9 19,888 2.6 -15.3

AGE GROUP (YEARS) 3,684,848 100.0 3.2 1,745,330 100.0 -1.1 764,309 100.0 18.0

14 & Below 311,276 8.4 10.9 164,808 9.4 7.7 58,191 7.6 29.3

15 - 19 131,661 3.6 8.9 64,576 3.7 4.6 22,870 3.0 40.5

20 - 24 305,038 8.3 0.1 138,472 7.9 -7.0 50,801 6.6 32.7

25 - 34 951,844 25.8 0.4 412,705 23.6 -3.4 177,574 23.2 16.0

35 - 44 818,092 22.2 0.3 386,430 22.1 -2.1 182,396 23.9 8.8

45 - 54 632,134 17.2 2.6 310,115 17.8 -2.2 144,706 18.9 13.5

55 - 64 363,583 9.9 10.2 180,941 10.4 2.1 87,062 11.4 28.3

65 & Above 163,198 4.4 10.8 84,059 4.8 2.2 39,666 5.2 29.1

Not Stated 8,022 0.2 3.0 3,224 0.2 3.8 1,043 0.1 5.7

Average Age (Years) 36.73 0.2 36.92 -0.2 38.36 -0.5

LENGTH OF STAY (DAYS) 3,512,245 100.0 4.2 1,680,541 100.0 -1.1 751,633 100.0 17.6

Under 1 Day 946,063 26.9 -3.0 479,677 28.5 -8.6 310,593 41.3 3.1

1 Day 603,507 17.2 0.8 301,235 17.9 -1.9 140,218 18.7 8.2

2 Days 597,802 17.0 11.2 270,358 16.1 5.9 114,361 15.2 41.5

3 Days 444,305 12.7 16.0 207,296 12.3 10.8 76,030 10.1 50.2

4 Days 243,987 6.9 14.5 123,308 7.3 8.8 40,202 5.3 48.0

5 Days 130,824 3.7 5.5 68,092 4.1 1.5 20,796 2.8 34.3

6 Days 78,761 2.2 1.4 39,240 2.3 -5.3 10,499 1.4 37.4

7 Days 62,752 1.8 3.9 33,269 2.0 -3.6 7,867 1.0 58.8

8 - 10 Days 91,279 2.6 4.4 48,367 2.9 -3.0 11,209 1.5 52.3

11 - 14 Days 70,019 2.0 -3.9 33,142 2.0 -8.1 7,834 1.0 33.8

15 - 29 Days 154,468 4.4 3.2 63,216 3.8 -8.2 10,124 1.3 48.5

30 - 59 Days 67,303 1.9 0.6 10,430 0.6 -8.4 1,562 0.2 43.0

60 Days & Over 21,175 0.6 -14.4 2,911 0.2 -14.9 338 0.0 36.8

Average Length of Stay (Days) 4.42 -1.5 3.50 -1.5 2.19 15.4

VISITOR DAYS 1 16,269,571 42.4 1.6 6,111,692 15.9 -2.7 1,674,268 4.4 36.2

4. ANNUAL SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM SELECTED MARKETS, 2009

1The percentage shown in the second column for each market indicates the respective market share. 23

Page 27: X1Annual Report on Tourism Statistics 2009

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

CHARACTERISTICS

PHILIPPINES THAILAND VIETNAM

NO. % % CHG NO. % % CHG NO. % % CHG

MODE OF ARRIVAL 432,072 100.0 3.1 317,905 100.0 -4.8 265,414 100.0 10.9

Air 335,692 77.7 6.7 225,334 70.9 -4.4 216,805 81.7 14.9

Sea 28,635 6.6 7.6 10,461 3.3 19.5 3,577 1.3 17.1

Land 67,745 15.7 -12.7 82,110 25.8 -8.2 45,032 17.0 -5.4

GENDER 432,072 100.0 3.1 317,905 100.0 -4.8 265,414 100.0 10.9

Male 170,335 39.4 2.6 149,400 47.0 -7.3 113,642 42.8 10.1

Female 246,777 57.1 5.0 161,420 50.8 -1.8 144,447 54.4 12.3

Not Stated 14,960 3.5 -16.0 7,085 2.2 -14.1 7,325 2.8 -0.9

AGE GROUP (YEARS) 432,072 100.0 3.1 317,905 100.0 -4.8 265,414 100.0 10.9

14 & Below 34,784 8.1 10.9 18,892 5.9 -2.8 19,317 7.3 16.2

15 - 19 12,814 3.0 13.3 9,700 3.1 -3.4 13,353 5.0 3.5

20 - 24 42,640 9.9 0.7 22,744 7.2 0.5 32,954 12.4 0.3

25 - 34 146,672 33.9 -2.0 94,909 29.9 -4.5 79,888 30.1 9.4

35 - 44 87,921 20.3 -0.3 80,877 25.4 -10.0 49,973 18.8 14.1

45 - 54 56,036 13.0 6.3 52,837 16.6 -5.8 43,076 16.2 14.5

55 - 64 35,527 8.2 18.6 26,098 8.2 0.9 18,430 6.9 21.2

65 & Above 14,658 3.4 17.1 10,486 3.3 15.4 7,535 2.8 18.1

Not Stated 1,020 0.2 14.1 1,362 0.4 -5.8 888 0.3 3.7

Average Age (Years) 34.89 1.0 36.78 0.3 34.54 1.4

LENGTH OF STAY (DAYS) 378,838 100.0 7.8 304,222 100.0 -4.7 257,142 100.0 13.4

Under 1 Day 55,704 14.7 10.7 56,022 18.4 -1.4 28,494 11.1 16.7

1 Day 60,443 16.0 3.7 53,845 17.7 -8.2 25,489 9.9 18.0

2 Days 53,015 14.0 12.8 70,031 23.0 -7.4 67,506 26.3 12.6

3 Days 53,972 14.2 13.7 38,299 12.6 -1.7 48,848 19.0 18.3

4 Days 30,658 8.1 11.6 17,775 5.8 -4.4 18,957 7.4 27.5

5 Days 15,854 4.2 5.3 9,732 3.2 -7.5 8,472 3.3 3.4

6 Days 10,672 2.8 1.6 5,951 2.0 -9.7 6,556 2.5 -2.1

7 Days 8,494 2.2 6.0 3,915 1.3 -5.3 4,241 1.6 2.7

8 - 10 Days 12,421 3.3 8.7 6,681 2.2 0.4 6,018 2.3 4.0

11 - 14 Days 10,459 2.8 -5.9 8,122 2.7 -9.9 5,372 2.1 -13.2

15 - 29 Days 34,163 9.0 16.6 22,238 7.3 -3.0 16,828 6.5 20.1

30 - 59 Days 25,373 6.7 -2.5 9,736 3.2 11.0 14,643 5.7 6.9

60 Days & Over 7,610 2.0 -18.6 1,875 0.6 -7.3 5,718 2.2 -4.1

Average Length of Stay (Days) 8.61 -6.4 5.64 3.6 7.76 -5.0

VISITOR DAYS 1 3,719,739 9.7 -3.4 1,793,523 -1.4 2,058,893 5.4 5.4

4. ANNUAL SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM SELECTED MARKETS, 2009

1The percentage shown in the second column for each market indicates the respective market share. 24

Page 28: X1Annual Report on Tourism Statistics 2009

VISITOR ARRIVALS

CHARACTERISTICS

P R CHINA TAIWAN HONG KONG SAR

NO. % % CHG NO. % % CHG NO. % % CHG

MODE OF ARRIVAL 936,747 100.0 -13.2 156,761 100.0 -10.9 294,420 100.0 5.9

Air 689,992 73.7 -12.9 125,616 80.1 -12.1 248,501 84.4 7.8

Sea 34,976 3.7 16.4 10,245 6.5 5.1 14,773 5.0 22.3

Land 211,779 22.6 -17.4 20,900 13.3 -10.2 31,146 10.6 -12.1

GENDER 936,747 100.0 -13.2 156,761 100.0 -10.9 294,420 100.0 5.9

Male 442,005 47.2 -16.7 76,037 48.5 -14.8 157,704 53.6 1.6

Female 474,089 50.6 -8.3 69,942 44.6 -6.9 130,293 44.3 12.4

Not Stated 20,653 2.2 -33.9 10,782 6.9 -6.6 6,423 2.2 -8.0

AGE GROUP (YEARS) 936,747 100.0 -13.2 156,761 100.0 -10.9 294,420 100.0 5.9

14 & Below 46,163 4.9 -9.6 12,132 7.7 -13.8 26,159 8.9 18.2

15 - 19 30,803 3.3 -23.5 4,016 2.6 -7.4 6,235 2.1 22.3

20 - 24 74,797 8.0 -20.7 6,790 4.3 -6.1 11,322 3.8 11.1

25 - 34 220,956 23.6 -19.6 37,554 24.0 -13.9 60,280 20.5 1.0

35 - 44 223,056 23.8 -21.2 37,222 23.7 -16.5 83,888 28.5 -0.6

45 - 54 170,931 18.2 -7.2 30,665 19.6 -10.9 60,634 20.6 6.3

55 - 64 110,874 11.8 13.5 18,735 12.0 0.9 30,446 10.3 16.2

65 & Above 57,213 6.1 12.3 9,195 5.9 6.4 14,837 5.0 16.1

Not Stated 1,954 0.2 -15.3 452 0.3 3.7 619 0.2 9.6

Average Age (Years) 39.15 3.7 39.10 1.6 38.83 0.0

LENGTH OF STAY (DAYS) 832,656 100.0 -8.8 154,657 100.0 -10.7 291,970 100.0 6.4

Under 1 Day 224,853 27.0 -6.5 27,637 17.9 -13.7 41,413 14.2 -4.5

1 Day 323,447 38.8 -8.5 30,632 19.8 -2.9 44,729 15.3 -2.0

2 Days 56,803 6.8 -6.0 23,898 15.5 -12.8 74,339 25.5 11.6

3 Days 50,729 6.1 -1.6 31,642 20.5 -12.9 64,715 22.2 19.7

4 Days 36,816 4.4 -15.5 15,444 10.0 -5.3 29,902 10.2 9.0

5 Days 24,498 2.9 -11.0 7,023 4.5 -10.5 12,642 4.3 2.1

6 Days 17,291 2.1 -6.8 4,158 2.7 -20.5 6,657 2.3 -4.1

7 Days 12,987 1.6 -9.1 3,381 2.2 -24.6 5,157 1.8 23.3

8 - 10 Days 17,787 2.1 -7.3 3,557 2.3 -8.6 4,116 1.4 -16.2

11 - 14 Days 17,369 2.1 -6.5 2,756 1.8 -16.1 3,480 1.2 -11.9

15 - 29 Days 24,669 3.0 -17.0 3,590 2.3 -5.8 3,668 1.3 -5.1

30 - 59 Days 17,747 2.1 -29.6 792 0.5 -9.4 873 0.3 4.8

60 Days & Over 7,660 0.9 -25.8 147 0.1 -20.5 279 0.1 40.2

Average Length of Stay (Days) 4.01 -10.2 3.38 -0.6 3.03 -0.3

VISITOR DAYS 1 3,752,283 9.8 -22.0 529,289 1.4 -11.4 891,363 2.3 5.6

4. ANNUAL SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM SELECTED MARKETS, 2009

1The percentage shown in the second column for each market indicates the respective market share. 25

Page 29: X1Annual Report on Tourism Statistics 2009

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

CHARACTERISTICS

JAPAN SOUTH KOREA INDIA

NO. % % CHG NO. % % CHG NO. % % CHG

MODE OF ARRIVAL 489,987 100.0 -14.2 271,987 100.0 -35.7 725,624 100.0 -6.8

Air 375,417 76.6 -10.3 188,049 69.1 -26.6 525,598 72.4 -6.7

Sea 36,406 7.4 -19.4 46,699 17.2 -50.6 68,657 9.5 15.3

Land 78,164 16.0 -27.1 37,239 13.7 -48.6 131,369 18.1 -15.4

GENDER 489,987 100.0 -14.2 271,987 100.0 -35.7 725,624 100.0 -6.8

Male 284,659 58.1 -16.8 139,507 51.3 -31.8 450,928 62.1 -9.2

Female 189,625 38.7 -9.3 122,385 45.0 -35.1 249,252 34.4 1.5

Not Stated 15,703 3.2 -20.9 10,095 3.7 -66.5 25,444 3.5 -29.0

AGE GROUP (YEARS) 489,987 100.0 -14.2 271,987 100.0 -35.7 725,624 100.0 -6.8

14 & Below 26,311 5.4 -1.4 22,306 8.2 -43.6 69,931 9.6 0.1

15 - 19 34,943 7.1 -36.1 8,909 3.3 -40.3 25,076 3.5 -4.8

20 - 24 31,240 6.4 -1.9 15,651 5.8 -14.8 71,735 9.9 -11.5

25 - 34 91,097 18.6 -9.9 75,463 27.7 -19.5 189,231 26.1 -12.5

35 - 44 108,732 22.2 -12.4 64,596 23.7 -32.8 150,289 20.7 -8.3

45 - 54 87,685 17.9 -15.5 48,452 17.8 -43.3 107,485 14.8 -3.2

55 - 64 71,475 14.6 -16.0 24,915 9.2 -51.9 76,259 10.5 1.6

65 & Above 37,644 7.7 -12.0 10,806 4.0 -49.2 34,234 4.7 2.7

Not Stated 860 0.2 -18.9 889 0.3 -47.3 1,384 0.2 -8.8

Average Age (Years) 39.84 0.1 36.93 -3.9 36.03 1.0

LENGTH OF STAY (DAYS) 483,943 100.0 -14.1 266,693 100.0 -35.9 636,653 100.0 -4.4

Under 1 Day 124,698 25.8 -17.3 94,718 35.5 -43.3 102,233 16.1 -10.5

1 Day 112,449 23.2 -17.2 54,669 20.5 -52.5 86,913 13.7 -3.4

2 Days 111,990 23.1 -13.9 41,075 15.4 -14.8 127,504 20.0 -2.1

3 Days 66,312 13.7 -9.2 31,531 11.8 -8.5 120,931 19.0 -3.9

4 Days 26,264 5.4 -6.2 14,116 5.3 -18.1 49,926 7.8 -3.3

5 Days 12,600 2.6 -7.1 7,264 2.7 -14.8 25,615 4.0 -5.7

6 Days 7,371 1.5 -5.7 4,274 1.6 -15.2 17,678 2.8 -5.4

7 Days 4,371 0.9 -12.4 3,017 1.1 -13.9 11,995 1.9 -4.0

8 - 10 Days 6,599 1.4 -9.1 3,246 1.2 -16.4 20,728 3.3 -1.1

11 - 14 Days 4,345 0.9 -9.8 3,176 1.2 -9.8 15,636 2.5 -2.4

15 - 29 Days 5,874 1.2 -3.8 4,263 1.6 -7.4 30,128 4.7 -2.9

30 - 59 Days 910 0.2 -11.5 2,862 1.1 0.6 17,965 2.8 -0.3

60 Days & Over 160 0.0 -34.4 2,482 0.9 7.6 9,401 1.5 -5.0

Average Length of Stay (Days) 2.34 3.7 3.21 32.5 5.78 1.5

VISITOR DAYS 1 1,147,777 3.0 -11.0 874,315 2.3 -14.8 4,196,510 10.9 -5.3

4. ANNUAL SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM SELECTED MARKETS, 2009

1The percentage shown in the second column for each market indicates the respective market share. 26

Page 30: X1Annual Report on Tourism Statistics 2009

VISITOR ARRIVALS

CHARACTERISTICS

FRANCE GERMANY NETHERLANDS

NO. % % CHG NO. % % CHG NO. % % CHG

MODE OF ARRIVAL 119,728 100.0 7.7 183,681 100.0 4.8 76,359 100.0 4.3

Air 102,274 85.4 10.8 150,015 81.7 1.7 63,138 82.7 5.2

Sea 7,869 6.6 6.7 18,655 10.2 68.0 4,699 6.2 14.2

Land 9,585 8.0 -16.8 15,011 8.2 -9.6 8,522 11.2 -6.2

GENDER 119,728 100.0 7.7 183,681 100.0 4.8 76,359 100.0 4.3

Male 69,158 57.8 6.3 106,950 58.2 0.8 45,606 59.7 3.0

Female 45,971 38.4 11.2 70,981 38.6 11.3 28,204 36.9 7.5

Not Stated 4,599 3.8 -3.7 5,750 3.1 6.8 2,549 3.3 -6.8

AGE GROUP (YEARS) 119,728 100.0 7.7 183,681 100.0 4.8 76,359 100.0 4.3

14 & Below 7,613 6.4 4.6 6,948 3.8 12.4 4,610 6.0 8.4

15 - 19 3,328 2.8 13.1 4,199 2.3 13.2 2,108 2.8 4.8

20 - 24 8,969 7.5 14.3 13,178 7.2 14.4 5,600 7.3 28.9

25 - 34 28,819 24.1 9.7 40,736 22.2 10.6 15,900 20.8 9.7

35 - 44 22,453 18.8 0.3 36,988 20.1 -7.1 15,217 19.9 -0.8

45 - 54 20,752 17.3 4.5 36,548 19.9 3.0 14,193 18.6 -0.8

55 - 64 18,259 15.3 9.8 24,916 13.6 4.0 11,800 15.5 -2.3

65 & Above 9,291 7.8 19.5 19,906 10.8 13.8 6,799 8.9 8.8

Not Stated 244 0.2 11.4 262 0.1 -8.4 132 0.2 -14.3

Average Age (Years) 39.85 0.3 41.75 -0.4 40.77 -1.5

LENGTH OF STAY (DAYS) 117,061 100.0 8.7 179,740 100.0 4.4 75,186 100.0 4.5

Under 1 Day 28,178 24.1 17.6 30,078 16.7 12.9 16,332 21.7 1.5

1 Day 28,568 24.4 9.0 42,050 23.4 11.3 14,358 19.1 7.2

2 Days 20,327 17.4 6.7 38,637 21.5 0.4 14,864 19.8 7.8

3 Days 13,060 11.2 9.3 27,693 15.4 4.2 10,261 13.6 2.0

4 Days 7,441 6.4 7.3 13,238 7.4 -1.8 5,551 7.4 4.5

5 Days 4,482 3.8 -2.7 7,137 4.0 -7.6 3,225 4.3 1.2

6 Days 3,323 2.8 -4.6 4,954 2.8 -3.7 2,470 3.3 8.6

7 Days 2,355 2.0 10.7 3,560 2.0 0.3 1,663 2.2 -2.3

8 - 10 Days 3,490 3.0 -1.6 5,059 2.8 -3.6 2,527 3.4 2.3

11 - 14 Days 2,508 2.1 3.9 3,335 1.9 -4.6 1,663 2.2 3.8

15 - 29 Days 2,426 2.1 -11.7 3,061 1.7 -12.9 1,719 2.3 0.2

30 - 59 Days 662 0.6 11.1 741 0.4 56.3 450 0.6 52.5

60 Days & Over 241 0.2 177.0 197 0.1 217.7 103 0.1 171.1

Average Length of Stay (Days) 3.17 -3.2 3.12 -2.3 3.40 2.9

VISITOR DAYS 1 379,595 1.0 4.2 572,358 1.5 2.4 259,363 0.7 7.3

4. ANNUAL SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM SELECTED MARKETS, 2009

1The percentage shown in the second column for each market indicates the respective market share. 27

Page 31: X1Annual Report on Tourism Statistics 2009

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

CHARACTERISTICS

RUSSIAN FEDERATION SCANDINAVIA UK

NO. % % CHG NO. % % CHG NO. % % CHG

MODE OF ARRIVAL 50,348 100.0 -11.1 92,849 100.0 -7.4 469,756 100.0 -4.7

Air 45,286 89.9 -11.2 76,527 82.4 -6.6 390,532 83.1 -5.7

Sea 3,559 7.1 -5.0 6,678 7.2 11.0 40,484 8.6 23.7

Land 1,503 3.0 -22.5 9,644 10.4 -22.0 38,740 8.2 -16.0

GENDER 50,348 100.0 -11.1 92,849 100.0 -7.4 469,756 100.0 -4.7

Male 24,820 49.3 -10.8 55,144 59.4 -7.9 256,834 54.7 -4.8

Female 23,789 47.2 -10.4 34,690 37.4 -5.8 191,988 40.9 -4.6

Not Stated 1,739 3.5 -23.6 3,015 3.2 -16.3 20,934 4.5 -4.2

AGE GROUP (YEARS) 50,348 100.0 -11.1 92,849 100.0 -7.4 469,756 100.0 -4.7

14 & Below 3,934 7.8 -5.3 7,141 7.7 -12.0 26,398 5.6 -7.2

15 - 19 1,239 2.5 -18.3 2,835 3.1 -13.8 12,987 2.8 -4.7

20 - 24 3,429 6.8 -3.9 9,363 10.1 0.4 30,188 6.4 -2.4

25 - 34 15,024 29.8 -9.3 17,237 18.6 -6.1 83,681 17.8 -1.9

35 - 44 12,781 25.4 -17.3 17,584 18.9 -10.8 74,048 15.8 -7.0

45 - 54 9,222 18.3 -12.8 16,710 18.0 -8.4 77,233 16.4 -7.4

55 - 64 3,578 7.1 -2.6 14,254 15.4 -8.3 92,048 19.6 -6.1

65 & Above 1,001 2.0 4.8 7,532 8.1 0.6 72,425 15.4 -0.5

Not Stated 140 0.3 -23.9 193 0.2 -5.4 748 0.2 -3.9

Average Age (Years) 35.98 -0.2 39.63 0.3 43.65 0.1

LENGTH OF STAY (DAYS) 49,714 100.0 -11.6 91,156 100.0 -7.0 462,986 100.0 -4.6

Under 1 Day 9,513 19.1 -2.3 14,618 16.0 -2.1 70,482 15.2 2.1

1 Day 7,788 15.7 7.9 17,965 19.7 -6.8 98,434 21.3 0.7

2 Days 13,525 27.2 -32.6 18,799 20.6 -11.8 103,893 22.4 -11.3

3 Days 8,198 16.5 5.1 12,668 13.9 -8.9 73,741 15.9 -6.3

4 Days 2,938 5.9 -7.3 7,388 8.1 -6.2 35,197 7.6 -8.4

5 Days 1,433 2.9 -16.9 4,827 5.3 -8.7 19,386 4.2 -6.6

6 Days 1,164 2.3 -1.4 3,304 3.6 1.1 12,768 2.8 -6.7

7 Days 787 1.6 -20.6 2,320 2.5 -7.1 10,029 2.2 -1.5

8 - 10 Days 1,643 3.3 8.7 3,593 3.9 -2.4 15,046 3.2 1.3

11 - 14 Days 1,066 2.1 -14.3 2,407 2.6 -4.1 10,487 2.3 -1.4

15 - 29 Days 1,204 2.4 3.5 2,497 2.7 -14.3 10,147 2.2 -12.7

30 - 59 Days 336 0.7 -2.0 619 0.7 21.9 2,575 0.6 26.9

60 Days & Over 119 0.2 10.2 151 0.2 135.9 801 0.2 118.3

Average Length of Stay (Days) 3.47 4.0 3.78 2.6 3.46 1.7

VISITOR DAYS 1 174,488 0.5 -7.6 350,991 0.9 -5.0 1,622,986 4.2 -3.1

4. ANNUAL SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM SELECTED MARKETS, 2009

1The percentage shown in the second column for each market indicates the respective market share. 28

Page 32: X1Annual Report on Tourism Statistics 2009

VISITOR ARRIVALS

CHARACTERISTICS

AUSTRALIA NEW ZEALAND SOUTH AFRICA

NO. % % CHG NO. % % CHG NO. % % CHG

MODE OF ARRIVAL 830,299 100.0 -0.3 93,834 100.0 -15.3 34,451 100.0 -14.1

Air 725,803 87.4 -0.8 83,785 89.3 -15.7 30,490 88.5 -11.5

Sea 61,217 7.4 23.2 4,433 4.7 0.1 1,986 5.8 -32.7

Land 43,279 5.2 -16.3 5,616 6.0 -18.8 1,975 5.7 -26.4

GENDER 830,299 100.0 -0.3 93,834 100.0 -15.3 34,451 100.0 -14.1

Male 443,612 53.4 -0.1 49,372 52.6 -13.4 18,506 53.7 -16.0

Female 350,035 42.2 1.6 40,633 43.3 -15.2 14,778 42.9 -9.6

Not Stated 36,652 4.4 -17.6 3,829 4.1 -34.4 1,167 3.4 -31.3

AGE GROUP (YEARS) 830,299 100.0 -0.3 93,834 100.0 -15.3 34,451 100.0 -14.1

14 & Below 74,083 8.9 6.6 8,470 9.0 -16.9 2,427 7.0 -15.9

15 - 19 28,379 3.4 -0.6 3,692 3.9 -8.3 1,540 4.5 -21.6

20 - 24 46,432 5.6 -2.1 4,463 4.8 -6.9 1,807 5.2 -6.9

25 - 34 141,309 17.0 0.8 13,322 14.2 -16.3 6,500 18.9 -9.4

35 - 44 144,556 17.4 -1.0 15,672 16.7 -14.6 7,408 21.5 -19.1

45 - 54 165,758 20.0 -1.9 19,316 20.6 -15.8 7,004 20.3 -16.3

55 - 64 145,316 17.5 -2.2 17,228 18.4 -18.3 4,994 14.5 -6.9

65 & Above 83,110 10.0 0.8 11,545 12.3 -13.1 2,695 7.8 -14.2

Not Stated 1,356 0.2 -7.1 126 0.1 -25.9 76 0.2 -15.6

Average Age (Years) 41.20 -0.6 42.30 -0.3 40.33 0.4

LENGTH OF STAY (DAYS) 823,302 100.0 -0.3 93,105 100.0 -15.3 34,021 100.0 -14.1

Under 1 Day 236,168 28.7 7.0 22,296 23.9 -11.4 9,497 27.9 -15.7

1 Day 187,912 22.8 -4.8 26,586 28.6 -14.7 6,349 18.7 -17.1

2 Days 128,340 15.6 -7.4 17,454 18.7 -24.3 6,516 19.2 -19.5

3 Days 91,713 11.1 -1.4 10,074 10.8 -17.7 4,362 12.8 -16.1

4 Days 57,005 6.9 -2.4 5,240 5.6 -13.9 2,111 6.2 -15.6

5 Days 34,048 4.1 2.8 2,833 3.0 -18.6 1,530 4.5 13.8

6 Days 21,336 2.6 2.8 1,839 2.0 -5.6 818 2.4 7.5

7 Days 17,168 2.1 7.3 1,414 1.5 -9.4 560 1.6 17.9

8 - 10 Days 22,421 2.7 4.4 2,145 2.3 8.9 804 2.4 11.8

11 - 14 Days 11,761 1.4 3.2 1,371 1.5 2.2 533 1.6 -0.7

15 - 29 Days 11,291 1.4 4.4 1,496 1.6 -0.2 766 2.3 -7.8

30 - 59 Days 3,050 0.4 0.6 314 0.3 10.6 139 0.4 -17.3

60 Days & Over 1,089 0.1 5.8 43 0.0 -27.1 36 0.1 -2.7

Average Length of Stay (Days) 2.77 0.9 2.63 5.2 2.98 6.3

VISITOR DAYS 1 2,301,934 6.0 0.5 246,745 0.6 -10.9 102,513 0.3 -8.7

4. ANNUAL SUMMARY OF CHARACTERISTICS OF VISITOR ARRIVALS FROM SELECTED MARKETS, 2009

1The percentage shown in the second column for each market indicates the respective market share. 29

Page 33: X1Annual Report on Tourism Statistics 2009

30

1. Methodology

Data on visitors profile are obtained mainly from the Overseas Visitors Survey. The annual survey covers a sample of about 20,000 visitors departing Singapore via air, sea and land checkpoints. Face-to-face interviews are conducted with visitors at the departure points throughout the year.

The sample is selected based on a quarterly quota, which is set according to the actual visitor arrival statistics from the same quarter of the previous year. In addition, the data collected are weighted by country of residence, age group and length of stay, based on actual visitor arrival statistics compiled from the D/E cards. This ensures that the profile of visitors surveyed resembles the distribution of visitor arrivals in the total population.

2. Visitor Arrivals

All visitors are classified by country of residence unless otherwise stated. Total visitor arrivals include all visitors arriving by air and sea and non-Malaysian citizens arriving by land.

3. Geographical Classification

The term "ASEAN" stands for "Association of South East Asian Nations" and refers to the ten-country political association comprising Brunei, Cambodia, Indonesia, Philippines, Laos, Malaysia, Myanmar, Singapore, Thailand, and Vietnam. However, when used in the statistical tables, the term excludes Singapore.

VISITOR ARRIVALS (Source: OVERSEAS VISITORS SURVEY)

Table 5 Main Purpose of Visit (%) …………………………………………………..…….…………………….…….31

Table 6 Accommodation (%)…………………………………………………….……………..…………..…………..31

Table 7 Frequency of Visit (%)……………………………………………….…………………....…....……………...33

Table 8 Travelling Companions (%)…………………………………………………………..………………....…….33

Table 9 Paid-Access Attraction and Sites Visited (%)…………………………………..………..………....….….35

Table 10 Free-Access Attraction and Sites Visited (%)………...…………………......…………...………....…….35

Table 11 Shopping Items Purchased in terms of Amount Spent (%)……..…...……………...…………....…….37

Table 12 Shopping Items Purchased in terms of Popularity (%)……….…..…...………………..………....…….37

ANNUAL REPORT ON TOURISM STATISTICS 2009

Page 34: X1Annual Report on Tourism Statistics 2009

VISITOR PROFILE

MAIN PURPOSE1 TOTAL

SOUTHEAST ASIA NORTH ASIA SOUTH ASIA

INDONESIA MALAYSIA PHILI PPINES

THAILAND CHINA TAIWAN HONG KONG

JAPAN SOUTH KOREA

INDIA

Holiday 36 32 16 29 29 35 32 30 37 29 55

Business 25 15 40 19 40 26 34 45 41 43 19

Visit Friends/Relatives 15 24 18 34 15 18 12 10 5 8 9

MICE 2 3 3 3 3 2 4 2 1 1 2

Education 1 1 1 1 2 2 * * 1 1 1

Others 12 17 10 5 6 14 7 2 4 3 4

Not Stated 10 8 12 9 6 4 10 10 10 15 11

5. MAIN PURPOSE OF VISIT (%), 2009

1Figures exclude 2009 FORMULA 1™ visitors’ profile. *Less than 0.5%.

TYPE OF ACCOMMODATION1 TOTAL

SOUTHEAST ASIA NORTH ASIA SOUTH ASIA

INDONESIA MALAYSIA PHILI PPINES THAILAND CHINA TAIWAN HONG

KONG JAPAN SOUTH KOREA INDIA

Hotel 61 35 49 43 67 54 72 72 81 74 68

Residence Of Friends/ Relatives 22 32 28 51 22 24 19 13 11 12 16

Others 17 32 24 6 11 23 9 14 8 14 16

6. ACCOMMODATION (%), 2009

31

Page 35: X1Annual Report on Tourism Statistics 2009

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

MAIN PURPOSE1

EUROPE AMERICAS OCEANIA AFRICA

FRANCE GERMANY ITALY NETHER LANDS

SWITZER LAND

UK CANADA USA AUSTRALIA NEW ZEALAND

SOUTH AFRICA

Holiday 39 58 48 50 41 53 40 27 45 36 42

Business 24 20 19 19 21 15 19 44 12 13 20

Visit Friends/Relatives 8 8 4 9 7 9 12 10 10 10 3

MICE 1 * 1 - - * * 1 1 1 1

Education 2 - - - - * 1 1 * - *

Others 15 11 10 11 17 16 18 10 20 28 14

Not Stated 11 4 19 12 14 5 10 6 13 12 20

5. MAIN PURPOSE OF VISIT (%), 2009

TYPE OF ACCOMMODATION1

EUROPE AMERICAS OCEANIA AFRICA

FRANCE GERMANY ITALY NETHER LANDS

SWITZER LAND UK CANADA USA AUSTRALIA NEW

ZEALAND SOUTH AFRICA

Hotel 70 74 80 70 84 72 66 78 74 71 78

Residence Of Friends/ Relatives 18 13 12 13 10 16 27 16 16 19 12

Others 12 13 8 17 6 12 7 6 9 10 10

6. ACCOMMODATION (%), 2009

32

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VISITOR PROFILE

TRAVELLING COMPANIONS1 TOTAL SOUTHEAST ASIA NORTH ASIA SOUTH ASIA

INDONESIA MALAYSIA PHILI

PPINES THAILAND CHINA TAIWAN HONG KONG JAPAN

SOUTH KOREA INDIA

Alone 45 48 60 44 60 38 52 50 59 53 29

Spouse 44 39 34 27 16 31 24 38 30 31 64

Friends 14 15 9 26 19 9 11 11 23 14 12

Children Aged 19 Years And Below 14 17 13 12 9 7 12 14 11 16 25

Business Associates / Colleagues 12 7 23 11 32 21 32 26 17 28 5

Parents/ Parents-In-Law 10 18 19 9 9 8 7 13 12 12 12

Siblings 7 12 9 12 7 3 5 5 4 12 7

Relatives 6 13 7 19 4 5 5 5 1 3 6

Partner/ Boyfriend/ Girlfriend 5 2 4 8 7 1 4 3 6 1 *

Children Aged Above 19 Years 4 7 4 6 1 3 5 4 2 2 7

Average Family Size (Persons) (Family=Self With Spouse/ Children/Parents/Siblings/ Relatives)

2.6 2.8 2.7 3.4 2.6 2.4 2.5 2.7 2.5 2.7 2.9

Average Party Size (Persons) 2.9 2.7 1.7 2.5 3.2 5.8 4.2 2.1 2.7 2.6 4.0

Amongst Those Who Didn’t Travel Alone:

8. TRAVELLING COMPANIONS (%), 2009

1Figures exclude 2009 FORMULA 1™ visitors’ profile. *Less than 0.5%. 33

FREQUENCY OF VISIT1 TOTAL

SOUTHEAST ASIA NORTH ASIA SOUTH ASIA

INDONESIA MALAYSIA PHILI PPINES

THAILAND CHINA TAIWAN HONG KONG

JAPAN SOUTH KOREA

INDIA

First Visit 30 11 6 36 20 45 28 21 33 39 51

Repeat Visit 60 81 82 55 74 51 62 69 57 47 38

Not Stated 10 8 12 9 6 4 10 10 10 15 11

7. FREQUENCY OF VISIT (%), 2009

Page 37: X1Annual Report on Tourism Statistics 2009

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

TRAVELLING COMPANIONS1 EUROPE AMERICAS OCEANIA AFRICA

FRANCE GERMANY ITALY NETHER LANDS

SWITZER LAND UK CANADA USA AUSTRALIA

NEW ZEALAND

SOUTH AFRICA

Alone 40 35 40 35 35 34 45 62 37 46 44

Spouse 55 59 55 54 42 60 69 48 63 75 66

Friends 10 10 15 19 19 16 8 13 12 9 14

Children Aged 19 Years And Below 10 9 8 14 10 8 6 8 17 8 17

Business Associates / Colleagues 10 8 5 6 11 3 4 15 4 3 8

Parents/ Parents-In-Law 2 3 2 5 8 4 5 8 6 4 6

Siblings 2 2 3 8 1 2 4 4 4 1 2

Relatives 2 1 - 4 2 2 9 4 3 * 5

Partner/ Boyfriend/ Girlfriend 18 15 16 14 17 13 3 9 9 5 2

Children Aged Above 19 Years 1 1 - 1 5 3 6 1 3 2 6

Average Family Size (Persons) (Family=Self With Spouse/ Children/Parents/Siblings/ Relatives)

2.3 2.2 2.1 2.9 2.4 2.2 2.4 2.3 2.4 2.2 2.5

Average Party Size (Persons) 2.6 2.0 1.9 2.1 1.9 1.9 2.7 1.8 2.2 1.9 1.8

Amongst Those Who Didn’t Travel Alone:

8. TRAVELLING COMPANIONS (%), 2009

34

FREQUENCY OF VISIT1

EUROPE AMERICAS OCEANIA AFRICA

FRANCE GERMANY ITALY NETHER LANDS

SWITZER LAND UK CANADA USA AUSTRALIA

NEW ZEALAND

SOUTH AFRICA

First Visit 43 47 53 42 36 44 40 39 23 25 48

Repeat Visit 46 49 29 47 50 51 50 55 64 63 32

Not Stated 11 4 19 12 14 5 10 6 13 12 20

7. FREQUENCY OF VISIT (%), 2009

Page 38: X1Annual Report on Tourism Statistics 2009

VISITOR PROFILE

TOURIST ATTRACTIONS / SITES1 TOTAL

SOUTHEAST ASIA NORTH ASIA SOUTH ASIA

INDONESIA MALAYSIA PHILI PPINES

THAILAND CHINA TAIWAN HONG KONG

JAPAN SOUTH KOREA

INDIA

Sentosa 26 13 9 44 24 38 26 25 21 34 51

Night Safari 10 1 1 12 4 6 8 8 20 13 36

Singapore Flyer 10 5 3 14 6 9 8 6 11 10 20

Singapore Zoo 8 2 3 15 4 7 4 5 9 8 13

Jurong BirdPark 6 2 1 8 3 5 7 1 4 10 22

Singapore Cable Car 4 1 1 7 4 5 4 4 4 8 12

National Orchid Garden 4 1 1 3 2 4 * 1 6 2 9

9. PAID-ACCESS ATTRACTIONS AND SITES VISITED (%), 2009

1Figures exclude 2009 FORMULA 1™ visitors’ profile. *Less than 0.5%.

TOURIST ATTRACTIONS / SITES1 TOTAL

SOUTHEAST ASIA NORTH ASIA SOUTH ASIA

INDONESIA MALAYSIA PHILI PPINES

THAILAND CHINA TAIWAN HONG KONG

JAPAN SOUTH KOREA

INDIA

Orchard Road 49 49 40 62 57 44 45 40 49 47 34

Chinatown 29 17 12 35 25 29 30 38 26 36 33

Little India 25 11 6 27 16 16 21 13 18 18 60

Singapore River (Boat Quay/Clarke Quay) 18 6 6 21 17 14 18 25 15 29 22

Merlion Park 17 9 3 26 15 27 15 18 28 22 27

Esplanade Theatres by the Bay 9 6 2 19 7 9 8 8 6 11 9

Padang/Supreme Court/City Hall/Raffles Hotel 9 4 2 12 8 6 5 6 6 13 8

Singapore Botanic Gardens 8 2 1 9 4 9 3 3 7 10 14

Arab Street 8 6 2 12 6 2 2 3 5 6 9

10. FREE-ACCESS ATTRACTIONS AND SITES VISITED (%), 2009

35

Page 39: X1Annual Report on Tourism Statistics 2009

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

TOURIST ATTRACTIONS / SITES1

EUROPE AMERICAS OCEANIA AFRICA

FRANCE GERMANY ITALY NETHER LANDS

SWITZER LAND UK CANADA USA AUSTRALIA

NEW ZEALAND

SOUTH AFRICA

Sentosa 22 24 24 14 17 25 22 16 22 22 47

Night Safari 11 13 6 3 11 14 7 10 13 14 9

Singapore Flyer 11 18 17 9 6 13 12 12 13 5 14

Singapore Zoo 9 11 10 9 8 14 13 9 14 7 9

Jurong BirdPark 5 2 2 3 4 5 5 5 5 6 5

Singapore Cable Car 1 3 2 2 1 5 2 3 5 7 9

National Orchid Garden 8 11 7 6 3 10 9 8 5 7 16

9. PAID-ACCESS ATTRACTIONS AND SITES VISITED (%), 2009

TOURIST ATTRACTIONS / SITES1

EUROPE AMERICAS OCEANIA AFRICA

FRANCE GERMANY ITALY NETHER LANDS

SWITZER LAND

UK CANADA USA AUSTRALIA NEW ZEALAND

SOUTH AFRICA

Orchard Road 52 59 58 51 58 58 44 49 54 56 50

Chinatown 49 53 56 42 41 49 41 30 34 27 42

Little India 42 43 54 42 40 41 36 24 30 31 48

Singapore River (Boat Quay/Clarke Quay) 26 39 30 36 34 35 30 24 25 18 40

Merlion Park 16 18 26 22 13 20 19 15 14 5 16

Esplanade Theatres by the Bay 19 15 15 16 9 14 10 12 9 9 13

Padang/Supreme Court/City Hall/Raffles Hotel 19 21 16 16 9 20 9 13 17 14 11

Singapore Botanic Gardens 18 20 11 17 7 19 9 13 11 11 16

Arab Street 21 17 22 18 17 11 14 8 10 11 10

10. FREE-ACCESS ATTRACTIONS AND SITES VISITED (%), 2009

36

Page 40: X1Annual Report on Tourism Statistics 2009

VISITOR PROFILE

SHOPPING ITEMS1 TOTAL

SOUTHEAST ASIA NORTH ASIA SOUTH ASIA

INDONESIA MALAYSIA PHILI PPINES THAILAND CHINA TAIWAN HONG

KONG JAPAN SOUTH KOREA INDIA

Fashion and Accessories 40 49 49 47 47 33 55 26 56 41 25

Consumer Tech 17 17 15 27 17 5 6 5 6 6 37

Cosmetics, Perfumes & Toiletries / Healthcare & Wellness Products

10 11 9 8 11 15 8 4 6 11 7

Genuine Jewellery 9 5 7 3 3 11 * 42 2 7 11

Watches and Clocks 9 3 6 * 6 23 1 3 4 5 3

Souvenirs and Gifts 5 3 3 5 4 3 6 6 12 9 5

Confectionery and Food Items 5 8 6 5 6 4 14 11 9 7 5

Others 6 5 5 5 6 6 9 3 4 14 6

11. SHOPPING ITEMS PURCHASED IN TERMS OF AMOUNT SPENT (%), 2009

1Figures exclude 2009 FORMULA 1™ visitors’ profile. *Less than 0.5%. 37

SHOPPING ITEMS1 TOTAL

SOUTHEAST ASIA NORTH ASIA SOUTH ASIA

INDONESIA MALAYSIA PHILI

PPINES THAILAND CHINA TAIWAN HONG KONG JAPAN

SOUTH KOREA INDIA

Fashion and Accessories 52 60 56 62 51 41 39 36 38 40 45

Confectionery and Food Items 27 36 27 24 36 28 42 56 37 32 29

Souvenirs and Gifts 24 12 12 24 19 20 25 25 35 32 27

Cosmetics, Perfumes & Toiletries / Healthcare & Wellness Products

20 19 16 19 26 33 19 15 15 19 18

Consumer Tech 15 11 14 19 15 8 6 9 6 8 28

Genuine Jewellery 4 2 2 4 1 8 1 1 3 2 6

Watches and Clocks 4 3 4 2 5 6 2 2 3 2 8

Others 17 12 20 11 20 29 16 16 15 26 16

12. SHOPPING ITEMS PURCHASED IN TERMS OF POPULARITY (%), 2009

Page 41: X1Annual Report on Tourism Statistics 2009

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

SHOPPING ITEMS1

EUROPE AMERICAS OCEANIA AFRICA

FRANCE GERMANY ITALY NETHER LANDS

SWITZER LAND

UK CANADA USA AUSTRALIA NEW ZEALAND

SOUTH AFRICA

Fashion and Accessories 40 24 40 50 46 41 31 42 46 43 31

Consumer Tech 33 15 35 5 12 22 19 18 20 14 39

Cosmetics, Perfumes & Toiletries / Healthcare & Wellness Products

3 4 4 12 3 5 6 5 7 11 3

Genuine Jewellery 4 48 - 1 * 10 25 7 6 10 5

Watches and Clocks 3 1 3 - 6 2 * 6 3 3 3

Souvenirs and Gifts 11 5 16 12 5 10 11 11 7 10 11

Confectionery and Food Items 1 1 1 2 3 2 5 3 2 3 2

Others 5 2 2 17 25 8 2 7 8 6 5

11. SHOPPING ITEMS PURCHASED IN TERMS OF AMOUNT SPENT (%), 2009

38

SHOPPING ITEMS1

EUROPE AMERICAS OCEANIA AFRICA

FRANCE GERMANY ITALY NETHER LANDS

SWITZER LAND

UK CANADA USA AUSTRALIA NEW ZEALAND

SOUTH AFRICA

Fashion and Accessories 64 57 57 65 63 51 51 50 59 56 51

Confectionery and Food Items 7 5 8 12 8 11 15 15 11 17 12

Souvenirs and Gifts 32 35 54 40 29 38 34 39 35 33 50

Cosmetics, Perfumes & Toiletries / Healthcare & Wellness Products

7 14 13 30 13 14 13 11 21 22 12

Consumer Tech 26 16 21 3 8 14 15 11 19 12 27

Genuine Jewellery 3 2 - 1 1 5 9 5 7 8 4

Watches and Clocks 2 1 8 - 4 4 2 3 5 12 8

Others 14 11 10 19 18 20 7 15 20 20 16

12. SHOPPING ITEMS PURCHASED IN TERMS OF POPULARITY (%), 2009

Page 42: X1Annual Report on Tourism Statistics 2009

39

ANNUAL REPORT ON TOURISM STATISTICS 2009

Page 43: X1Annual Report on Tourism Statistics 2009

1. Methodology Data on tourism receipts are obtained mainly from the Overseas Visitors Survey, as well as data from Department of Statistics and Customs Excise Department. The annual survey covers a sample of about 20,000 visitors departing Singapore via air, sea and land checkpoints. Face-to-face interviews are conducted with visitors at the departure points throughout the year.

The sample is selected based on a quarterly quota, which is set according to the actual visitor arrival statistics from the same quarter of the previous year. In addition, the data collected are weighted by country of residence, age group and length of stay, based on actual visitor arrival statistics compiled from the D/E cards. This ensures that the profile of visitors surveyed resembles the distribution of visitor arrivals in the total population.

2. Definitions

Tourism Receipts comprise mainly Total Expenditure of Visitors (TEV) and include expenditure from transit passengers, foreign air/sea crew and foreign students. TEV refers to any expenditure incurred by visitors during their stay in Singapore as well as the amount they

prepaid on components such as accommodation and sightseeing tours before arrival. Per capita expenditure refers to per person expenditure or per trip expenditure.

ANNUAL REPORT ON TOURISM STATISTICS 2009

TOURISM RECEIPTS / TOTAL EXPENDITURE OF VISITORS

Table 13 Annual Summary of Total Expenditure of Visitors (TEV) and

Tourism Receipts (TR), 2009…………....…..………………………….……………………………….…….41

Table 14 Annual Per Capita Expenditure of Visitors by Major Items, 2009.……………….....……..………...…42

Table 15 Annual Total Expenditure of Visitors by Major Items, 2009……….…...….…….…………………...…43

Table 16 Annual Per Capita Expenditure of Visitors, 2005 - 2009……………………….....…....………………..45

Table 17 Annual Total Expenditure of Visitors (TEV), 2005 - 2009……………………..…………..……………...46

Table 18 Annual Total Expenditure of Visitors by Major Items, 2005-2009..…………....……..………….…….47

Table 19 Annual Contribution of Tourism and Balance of Payment, 2005 - 2009……………..………………..48

40

Page 44: X1Annual Report on Tourism Statistics 2009

TOURISM RECEIPTS/ TOTAL EXPENDITURE OF VISITORS

13. ANNUAL SUMMARY OF TOTAL EXPENDITURE OF VISITORS (TEV) AND TOURISM RECEIPTS (TR), 2009

COUNTRY OF RESIDENCE

VISITOR ARRIVALS

AVERAGE LENGTH OF STAY TEV1 TR

NO. % CHG DAYS % CHG S$ % CHG S$ MILLION % % CHG S$

MILLION % % CHG

TOTAL 9,682,690 -4.3 4.0 0.2 951 -10.0 9,175.8 100.0 -13.8 12,785.7 100.0 -15.7

AMERICAS 467,723 -7.5 4.0 1.2 1,115 -1.3 520.2 5.7 -8.3 677.6 5.3 -14.1

Canada 70,034 -12.5 4.1 4.0 810 -7.7 56.5 0.6 -19.0 77.9 0.6 -26.3

USA 370,704 -6.5 4.0 0.7 1,166 0.3 431.3 4.7 -6.1 551.4 4.3 -12.5

SOUTHEAST ASIA 3,684,848 3.2 4.4 -1.5 972 -18.4 3,580.1 39.0 -15.6 4,558.5 35.7 -14.6

Indonesia 1,745,330 -1.1 3.5 -1.5 918 -19.5 1,599.3 17.4 -20.5 2,129.0 16.7 -18.1

Malaysia 764,309 18.0 2.2 15.4 672 4.3 513.0 5.6 23.1 678.2 5.3 11.5

Philippines 432,072 3.1 8.6 -6.4 1,128 -29.3 485.1 5.3 -27.0 570.4 4.5 -24.2

Thailand 317,905 -4.8 5.6 3.6 1,218 -11.2 386.2 4.2 -15.5 465.0 3.6 -15.8

NORTH ASIA 2,163,701 -14.9 3.3 -0.1 961 7.7 2,079.2 22.7 -8.1 2,762.3 21.6 -11.3

P R China 936,747 -13.2 4.0 -10.2 1,124 14.9 1,052.0 11.5 -0.2 1,346.2 10.5 -0.8

Taiwan 156,761 -10.9 3.4 -0.6 830 -3.0 129.9 1.4 -13.4 166.7 1.3 -17.9

Hong Kong 294,420 5.9 3.0 -0.3 931 -8.9 272.7 3.0 -3.5 361.5 2.8 -6.1

Japan 489,987 -14.2 2.3 3.7 754 -11.9 367.9 4.0 -24.3 538.3 4.2 -27.1

South Korea 271,987 -35.7 3.2 32.5 894 36.8 242.9 2.6 -12.0 332.7 2.6 -19.4

SOUTH ASIA 928,903 -7.8 5.9 1.2 982 -23.3 909.4 9.9 -29.3 1,183.1 9.3 -28.6

India 725,624 -6.8 5.8 1.5 817 -33.8 590.3 6.4 -38.4 801.3 6.3 -34.6

EUROPE 1,307,376 -1.1 3.3 0.7 848 -15.3 1,099.5 12.0 -16.0 1,570.7 12.3 -17.9

France 119,728 7.7 3.2 -3.2 717 -29.9 85.5 0.9 -24.3 126.1 1.0 -19.9

Germany 183,681 4.8 3.1 -2.3 736 -15.2 134.4 1.5 -11.0 195.5 1.5 -13.8

Italy 46,770 8.7 2.9 0.0 774 -26.6 36.0 0.4 -19.8 53.0 0.4 -20.1

Netherlands 76,359 4.3 3.4 2.9 770 -27.6 58.7 0.6 -24.1 84.7 0.7 -23.7

Switzerland 63,829 -1.5 3.0 2.2 860 3.2 54.6 0.6 1.9 86.6 0.7 -8.6

UK 469,756 -4.7 3.5 1.7 804 -12.9 372.9 4.1 -17.1 553.0 4.3 -18.9

OCEANIA 936,547 -2.1 2.8 1.5 737 -0.4 687.2 7.5 -2.4 1,079.4 8.4 -9.1

Australia 830,299 -0.3 2.8 0.9 747 -1.1 617.3 6.7 -1.4 951.7 7.4 -7.0

New Zealand 93,834 -15.3 2.6 5.2 627 3.5 58.7 0.6 -12.0 112.9 0.9 -23.4

AFRICA 76,393 -15.7 3.8 -6.6 1,191 4.8 90.6 1.0 -11.3 119.4 0.9 -16.9

South Africa 34,451 -14.1 3.0 6.3 850 1.3 29.0 0.3 -12.4 50.0 0.4 -21.2

PER CAPITA EXPENDITURE1

41 1Figures exclude FORMULA 1™ visitors’ expenditure.

Page 45: X1Annual Report on Tourism Statistics 2009

MAJOR ITEMS COUNTRY OF RESIDENCE

ACCOMMODATION FOOD & BEVERAGE SHOPPING LOCAL

TRANSPORT SIGHTSEEING/

ENTERTAINMENT MEDICAL OTHERS TOTAL1

TOTAL 294 146 340 61 26 76 8 951

AMERICAS 534 208 244 86 35 7 3 1,115

Canada 333 153 229 68 25 - 2 810

USA 577 222 230 89 37 8 2 1,166

SOUTHEAST ASIA 239 131 353 61 15 167 8 972

Indonesia 147 97 370 47 11 237 8 918

Malaysia 161 83 253 39 13 117 6 672

Philippines 457 233 297 99 30 11 1 1,128

Thailand 495 208 358 95 20 36 6 1,218

NORTH ASIA 304 147 420 50 24 5 12 961

P R China 249 141 642 43 23 6 19 1,124

Taiwan 292 153 306 50 17 3 9 830

Hong Kong 385 175 256 59 38 11 7 931

Japan 304 122 254 47 20 - 7 754

South Korea 407 181 201 71 21 5 6 894

SOUTH ASIA 301 163 327 89 36 59 7 982

India 272 156 261 84 38 1 4 817

EUROPE 337 158 253 56 37 3 4 848

France 286 135 205 57 30 - 3 717

Germany 311 149 183 56 34 3 - 736

Italy 281 131 261 56 33 - 12 774

Netherlands 328 165 163 63 38 9 4 770

Switzerland 339 149 279 57 33 1 2 860

UK 351 165 188 52 39 5 4 804

OCEANIA 267 128 252 50 35 * 4 737

Australia 271 129 258 50 35 - 4 747

New Zealand 233 119 192 44 35 - 4 627

AFRICA 363 179 505 78 40 6 20 1,191

South Africa 301 147 290 60 51 - 1 850

S$

14. ANNUAL PER CAPITA EXPENDITURE OF VISITORS BY MAJOR ITEMS, 2009

1Figures exclude FORMULA 1™ visitors’ expenditure. *Less than S$0.5. 42

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

Page 46: X1Annual Report on Tourism Statistics 2009

TOTAL EXPENDITURE OF VISITORS

MAJOR ITEMS COUNTRY OF RESIDENCE

ACCOMMODATION FOOD & BEVERAGE SHOPPING LOCAL

TRANSPORT SIGHTSEEING/

ENTERTAINMENT MEDICAL OTHERS TOTAL1

TOTAL 2,837.8 1,410.9 3,281.1 590.9 247.9 732.4 74.7 9,175.8

AMERICAS 248.9 97.1 113.6 40.0 16.2 3.1 1.3 520.2

Canada 23.3 10.7 16.0 4.8 1.7 - 0.2 56.5

USA 213.5 82.1 85.0 33.0 13.7 3.1 0.8 431.3

SOUTHEAST ASIA 879.3 481.7 1,298.5 223.0 55.2 612.5 29.9 3,580.1

Indonesia 255.8 168.7 644.9 82.6 19.3 413.4 14.6 1,599.3

Malaysia 122.8 63.4 192.9 29.9 9.7 89.5 4.8 513.0

Philippines 196.3 100.3 127.6 42.6 12.8 4.9 0.5 485.1

Thailand 156.9 66.1 113.4 30.2 6.4 11.3 2.0 386.2

NORTH ASIA 657.0 318.4 906.5 108.3 51.2 11.5 26.2 2,079.2

P R China 233.6 132.1 601.2 40.5 21.6 5.3 17.7 1,052.0

Taiwan 45.7 24.0 47.9 7.8 2.6 0.4 1.5 129.9

Hong Kong 112.7 51.3 75.0 17.3 11.2 3.3 2.0 272.7

Japan 148.6 59.3 124.2 22.9 9.8 - 3.3 367.9

South Korea 110.7 49.3 54.7 19.3 5.8 1.4 1.7 242.9

SOUTH ASIA 278.4 150.9 303.1 82.2 33.8 54.3 6.8 909.4

India 197.0 113.0 188.9 60.9 27.3 0.5 2.7 590.3

EUROPE 437.4 204.6 328.6 72.7 47.7 3.7 4.8 1,099.5

France 34.1 16.2 24.5 6.9 3.6 - 0.3 85.5

Germany 56.8 27.2 33.5 10.2 6.1 0.6 - 134.4

Italy 13.0 6.1 12.1 2.6 1.5 - 0.6 36.0

Netherlands 25.0 12.6 12.4 4.8 2.9 0.7 0.3 58.7

Switzerland 21.5 9.5 17.7 3.6 2.1 0.1 0.1 54.6

UK 162.9 76.5 87.3 24.2 18.0 2.1 1.8 372.9

OCEANIA 249.2 119.4 235.2 46.5 32.7 0.4 3.8 687.2

Australia 224.0 106.6 212.9 41.3 29.0 - 3.4 617.3

New Zealand 21.8 11.1 17.9 4.1 3.3 - 0.4 58.7

AFRICA 27.6 13.6 38.4 5.9 3.1 0.4 1.5 90.6

South Africa 10.3 5.0 9.9 2.0 1.7 - * 29.0

S$ MILLION

15. ANNUAL TOTAL EXPENDITURE OF VISITORS BY MAJOR ITEMS, 2009

1Figures exclude FORMULA 1™ visitors’ expenditure. *Less than S$0.05m. 43

Page 47: X1Annual Report on Tourism Statistics 2009

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

MAJOR ITEMS COUNTRY OF RESIDENCE

ACCOMMODATION FOOD & BEVERAGE SHOPPING LOCAL

TRANSPORT SIGHTSEEING/

ENTERTAINMENT MEDICAL OTHERS TOTAL1

TOTAL 31 15 36 6 3 8 1 100

AMERICAS 48 19 22 8 3 1 * 100

Canada 41 19 28 8 3 - * 100

USA 50 19 20 8 3 1 * 100

SOUTHEAST ASIA 25 13 36 6 2 17 1 100

Indonesia 16 11 40 5 1 26 1 100

Malaysia 24 12 38 6 2 17 1 100

Philippines 40 21 26 9 3 1 * 100

Thailand 41 17 29 8 2 3 1 100

NORTH ASIA 32 15 44 5 2 1 1 100

P R China 22 13 57 4 2 1 2 100

Taiwan 35 18 37 6 2 * 1 100

Hong Kong 41 19 27 6 4 1 1 100

Japan 40 16 34 6 3 - 1 100

South Korea 46 20 23 8 2 1 1 100

SOUTH ASIA 31 17 33 9 4 6 1 100

India 33 19 32 10 5 * * 100

EUROPE 40 19 30 7 4 * * 100

France 40 19 29 8 4 - * 100

Germany 42 20 25 8 5 * - 100

Italy 36 17 34 7 4 - 2 100

Netherlands 43 21 21 8 5 1 * 100

Switzerland 39 17 32 7 4 * * 100

UK 44 21 23 6 5 1 * 100

OCEANIA 36 17 34 7 5 * 1 100

Australia 36 17 34 7 5 - 1 100

New Zealand 37 19 31 7 6 - 1 100

AFRICA 31 15 42 7 3 * 2 100

South Africa 35 17 34 7 6 - * 100

PERCENTAGE DISTRIBUTION

15. ANNUAL TOTAL EXPENDITURE OF VISITORS BY MAJOR ITEMS, 2009

44 1Figures exclude FORMULA 1™ visitors’ expenditure. *Less than 0.5.

Page 48: X1Annual Report on Tourism Statistics 2009

TOTAL EXPENDITURE OF VISITORS

COUNTRY OF RESIDENCE

2005 2006 2007 20081 20091

S$ % CHG S$ % CHG S$ % CHG S$ % CHG S$ % CHG

TOTAL 802 6.4 864 7.7 949 9.9 1,056 11.3 951 -10.0

AMERICAS 907 5.9 940 3.6 1,115 18.6 1,130 1.4 1,115 -1.3

Canada 562 -8.9 582 3.6 982 68.7 878 -10.6 810 -7.7

USA 976 8.0 1,001 2.6 1,129 12.7 1,162 3.0 1,166 0.3

SOUTHEAST ASIA 789 1.3 885 12.3 996 12.5 1,190 19.5 972 -18.4

Indonesia 868 3.6 889 2.4 954 7.3 1,141 19.6 918 -19.5

Malaysia 430 -3.0 553 28.7 664 20.1 644 -3.1 672 4.3

Philippines 762 -9.7 788 3.4 1,186 50.4 1,595 34.5 1,128 -29.3

Thailand 851 2.8 979 15.1 1,165 19.0 1,372 17.8 1,218 -11.2

NORTH ASIA 704 9.9 758 7.6 785 3.6 892 13.6 961 7.7

P R China 741 13.6 807 9.0 838 3.8 978 16.7 1,124 14.9

Taiwan 682 4.1 799 17.2 692 -13.4 856 23.7 830 -3.0

Hong Kong 645 -8.5 815 26.4 896 10.0 1,022 14.1 931 -8.9

Japan 830 11.1 817 -1.6 807 -1.2 856 6.0 754 -11.9

South Korea 492 30.9 508 3.1 614 20.9 653 6.4 894 36.8

SOUTH ASIA 1,153 7.0 1,186 2.8 1,308 10.3 1,281 -2.1 982 -23.3

India 1,154 8.0 1,048 -9.1 1,251 19.3 1,234 -1.3 817 -33.8

EUROPE 785 10.2 821 4.5 930 13.4 1,001 7.6 848 -15.3

France 767 18.6 854 11.4 873 2.2 1,022 17.1 717 -29.9

Germany 760 20.4 696 -8.4 829 19.0 868 4.8 736 -15.2

Italy 864 3.6 881 1.9 1,015 15.2 1,055 4.0 774 -26.6

Netherlands 768 25.0 721 -6.1 892 23.8 1,065 19.4 770 -27.6

Switzerland 868 22.4 888 2.3 1,113 25.3 833 -25.1 860 3.2

UK 761 0.9 750 -1.4 897 19.6 923 2.9 804 -12.9

OCEANIA 748 4.5 706 -5.6 740 4.7 740 0.0 737 -0.4

Australia 768 5.6 724 -5.8 755 4.3 755 0.0 747 -1.1

New Zealand 660 -1.5 573 -13.1 607 6.0 606 -0.2 627 3.5

AFRICA 888 16.6 1,054 18.7 1,096 4.0 1,136 3.6 1,191 4.8

South Africa 711 26.6 824 15.8 854 3.6 838 -1.8 850 1.3

16. ANNUAL PER CAPITA EXPENDITURE OF VISITORS, 2005 - 2009

45 1Figures exclude FORMULA 1™ visitors’ expenditure.

Page 49: X1Annual Report on Tourism Statistics 2009

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

COUNTRY OF RESIDENCE

2005 2006 2007 20081 20091

S$ MILLION % CHG S$ MILLION % CHG S$ MILLION % CHG S$ MILLION % CHG S$ MILLION % CHG

TOTAL 7,172.3 14.2 8,420.8 17.4 9,760.7 15.9 10,644.2 9.1 9,175.8 -13.8

AMERICAS 426.9 18.0 479.2 12.2 584.2 21.9 567.4 -2.9 520.2 -8.3

Canada 43.2 1.8 48.5 12.3 85.1 75.2 69.8 -18.0 56.5 -19.0

USA 362.7 20.4 400.3 10.4 461.5 15.3 459.4 -0.4 431.3 -6.1

SOUTHEAST ASIA 2,635.1 9.7 3,166.8 20.2 3,709.0 17.1 4,242.3 14.4 3,580.1 -15.6

Indonesia 1,574.6 6.5 1,708.2 8.5 1,870.5 9.5 2,010.8 7.5 1,599.3 -20.5

Malaysia 248.6 4.4 351.0 41.2 429.1 22.2 416.8 -2.9 513.0 23.1

Philippines 243.8 17.5 304.3 24.8 496.5 63.2 664.7 33.9 485.1 -27.0

Thailand 322.4 14.0 348.7 8.2 411.5 18.0 456.9 11.0 386.2 -15.5

NORTH ASIA 1,655.6 12.1 1,978.2 19.5 2,119.7 7.2 2,261.6 6.7 2,079.2 -8.1

P R China 635.5 10.7 837.3 31.8 933.5 11.5 1,054.0 12.9 1,052.0 -0.2

Taiwan 145.9 22.1 175.4 20.2 144.1 -17.9 150.0 4.1 129.9 -13.4

Hong Kong 202.3 5.7 237.5 17.4 270.7 14.0 282.5 4.4 272.7 -3.5

Japan 488.7 9.2 485.6 -0.6 479.8 -1.2 486.1 1.3 367.9 -24.3

South Korea 179.3 32.0 230.8 28.8 284.9 23.4 276.0 -3.1 242.9 -12.0

SOUTH ASIA 858.3 28.4 996.0 16.0 1,247.4 25.2 1,286.3 3.1 909.4 -29.3

India 673.2 33.7 690.6 2.6 936.3 35.6 957.8 2.3 590.3 -38.4

EUROPE 883.7 15.8 992.8 12.3 1,177.2 18.6 1,309.5 11.2 1,099.5 -16.0

France 62.0 23.2 77.0 24.1 86.6 12.5 112.9 30.3 85.5 -24.3

Germany 117.7 30.9 112.2 -4.7 136.6 21.8 151.0 10.5 134.4 -11.0

Italy 26.5 14.8 31.4 18.5 39.3 25.2 44.9 14.1 36.0 -19.8

Netherlands 51.0 35.3 49.1 -3.7 62.7 27.7 77.3 23.2 58.7 -24.1

Switzerland 40.9 30.3 46.1 12.7 61.3 33.1 53.6 -12.6 54.6 1.9

UK 355.5 3.1 366.2 3.0 444.6 21.4 449.8 1.2 372.9 -17.1

OCEANIA 562.8 15.2 582.0 3.4 664.0 14.1 704.1 6.0 687.2 -2.4

Australia 476.4 16.8 500.6 5.1 580.2 15.9 625.9 7.9 617.3 -1.4

New Zealand 78.8 7.9 68.8 -12.7 70.9 3.0 66.7 -5.8 58.7 -12.0

AFRICA 72.8 29.4 95.4 31.1 108.3 13.5 102.1 -5.7 90.6 -11.3

South Africa 25.6 32.0 31.7 23.8 36.1 13.7 33.1 -8.2 29.0 -12.4

17. ANNUAL TOTAL EXPENDITURE OF VISITORS (TEV), 2005 - 2009

46 1Figures exclude FORMULA 1™ visitors’ expenditure.

Page 50: X1Annual Report on Tourism Statistics 2009

TOTAL EXPENDITURE OF VISITORS

2005 2006 2007 20081 20091

MAJOR ITEMS TEV (S$ MILLION)

TOTAL 7,172.3 8,420.8 9,760.7 10,644.2 9,175.8

Accommodation 1,764.6 2,239.3 3,247.3 3,683.9 2,837.8

Food & Beverage 1,013.6 1,052.0 1,406.5 1,586.7 1,410.9

Shopping 3,264.3 3,687.2 3,462.2 3,519.6 3,281.1

Local Transport 437.1 477.3 537.5 635.3 590.9

Sightseeing/Entertainment 115.0 124.2 111.8 160.0 247.9

Medical 561.3 763.3 946.7 1,025.4 732.4

MAJOR ITEMS PER CAPITA (S$)

TOTAL 802 864 949 1,056 951

Accommodation 197 230 316 366 294

Food & Beverage 113 108 137 157 146

Shopping 365 378 337 349 340

Local Transport 49 49 52 63 61

Sightseeing/Entertainment 13 13 11 16 26

Medical 63 78 92 102 76

18. ANNUAL TOTAL EXPENDITURE OF VISITORS BY MAJOR ITEMS, 2005 - 2009

47 1Figures exclude FORMULA 1™ visitors’ expenditure.

Page 51: X1Annual Report on Tourism Statistics 2009

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

2005 2006 2007 2008 2009

S$ MILLION

GDP AT CURRENT PRICES 208,764 230,509 266,405 273,537 265,058

EXPORT OF GOODS AND SERVICES 480,120 541,855 583,689 626,056 528,231

Goods 387,409 436,506 455,919 483,411 396,270

Services 92,711 105,349 127,770 142,645 131,961

IMPORT OF GOODS AND SERVICES 418,739 472,307 499,003 569,439 472,258

Goods 326,766 368,874 386,495 445,985 352,626

Services 91,973 103,433 112,508 123,454 119,633

NET GOODS AND SERVICES 61,381 69,548 84,686 56,617 55,973

Trade Balance 60,643 67,632 69,425 37,426 43,644

Balance Of Services 738 1,916 15,262 19,191 12,329

TOURISM RECEIPTS 10,871 12,395 14,121 15,168 12,786

As % Of Services Exports 11.7 11.8 11.1 10.6 9.7

As % Of Total Exports Of Goods & Services 2.3 2.3 2.4 2.4 2.4

% Change 10.9 14.0 13.9 7.4 -15.7

19. ANNUAL CONTRIBUTION OF TOURISM AND BALANCE OF PAYMENT, 2005 - 2009

Source: STB Department of Statistics (DOS). 48

Page 52: X1Annual Report on Tourism Statistics 2009

49

ANNUAL REPORT ON TOURISM STATISTICS 2009

Page 53: X1Annual Report on Tourism Statistics 2009

50

1. Source of Information Based on Monthly ‘Return of Tourist Hotel on Room Lettings and Food & Beverage Sales Turnover’.

2. Definitions

CESS is an imposition of tax on certain types of hotel and food and beverage establishments which have been gazetted under the Singapore Tourism (Cess Collection) Act Cap. 305C. With effect from 1 July 2007 the cess rate has been reduced to 0% . Maximum room-nights — Room-nights calculated based on total hotel room inventory for all gazetted hotels. Paid lettings — Refers to room lettings paid for by hotel guests. Available room-nights — Maximum rooms - rooms under renovation, for staff use, others. Gross lettings (Room Nights) — Adjusted paid letting + complimentary lettings.

Average Occupancy Rate (AOR) — [Gross lettings (room-nights) / available room nights] x 100. Average Room Rate (ARR) — Total room revenue / gross lettings. Revenue per available room (revpar) — Standard Average Room Rate x Standard Average Occupancy Rate

continued

ANNUAL REPORT ON TOURISM STATISTICS 2009

HOTEL STATISTICS

Table 20 Annual and Monthly Standard Average Occupancy Rate of Gazetted Hotels (%),

2000 - 2009………………………………………………………………………………………………...….….52

Table 21 Annual Average Room Rate and Lettings of Gazetted Hotels, 2000 - 2009..…………...…………...52

Table 22 Gazetted Hotels by Room Size, 2009..……..…..…………………...……………………………………....53

Table 23 Gazetted Hotels by Hotel Tier, 2009..……..………………………..………………………………..……...53

Table 24 Rooms Stock in Gazetted Hotels (as at 31 December 2009)……...……...….....….......……………...54

Table 25 Supply of Hotels and Hotel Rooms, 2000 - 2009 (as at 31 December 2009)…..……………………..55

Table 26 Annual and Monthly Room / Food & Beverage Revenue of Gazetted Hotels,

2000 - 2009…………………………………………………………………………………………………….…56

Page 54: X1Annual Report on Tourism Statistics 2009

51

2. Definitions Hotel Tier

STB has published hotel statistics under a new hotel tiering system based on a combination of factors such

as average room rates, location and product characteristics in 2008 issue of the Tourism Focus.

In the previous system, the hotels are fixed within tiers based on a fixed set of ARR ranges. In the current

system, there is flexibility for hotel movement among the different tiers based on the hotel’s performance

in the previous year as well as any change in the hotel’s product characteristics through upgrading or

revamp projects, among others. Furthermore, the ARR range for each tier is not fixed and may change

during the annual review exercise of the tiering system that will be done at the beginning of each year.

The current system allows for better adjustments to the rates driven by market forces.

Under the new tiering system, hotels are categorised into Luxury, Upscale, Mid-tier and Economy tiers

based on hotel performance and characteristics in 2007.

• Luxury - Includes hotels in the luxury segment and are predominantly in prime locations and/or in

historical buildings

• Upscale - Includes hotels in the upscale segment and are generally in prime locations or hotels with

boutique positioning in prime or distinctive locations

• Mid-Tier - Includes hotels in the mid-tier segment and are primarily located in prime commercial zones

or immediately outlying areas

• Economy - Includes hotels in the budget segment and are generally located in outlying areas

STB will review the group of hotels in each tier at the beginning of every year to ensure that the hotels in

the respective tiers and the system as a whole remains relevant and updated. This will also better reflect

industry trends and developments in the hospitality sector.

ANNUAL REPORT ON TOURISM STATISTICS 2009

HOTEL STATISTICS

Page 55: X1Annual Report on Tourism Statistics 2009

Source: Monthly ‘Return of Tourist Hotel on Room Lettings and Food & Beverage Sales Turnover’ as at 13 Sep 2010.

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

YEAR

MONTH

2000 2001 2002 2003 2004 2005 2006 2007 2009

OVERALL 83.5 76.3 74.4 67.2 80.6 83.8 85.2 87.0 75.8

January 77.8 71.5 71.0 71.0 68.9 78.3 76.9 86.5 66.3

February 82.3 83.6 73.8 74.5 80.8 76.8 83.8 83.1 74.7

March 87.4 82.8 78.4 70.7 80.0 84.5 88.1 91.1 73.2

April 83.6 76.6 76.6 34.7 79.6 81.9 82.7 84.7 70.1

May 80.3 76.9 73.3 34.4 79.0 82.8 81.2 85.9 68.1

June 85.0 78.8 74.3 56.2 82.9 87.7 86.0 87.0 75.6

July 86.6 78.7 75.7 71.1 85.3 88.9 90.7 90.6 79.4

August 86.5 76.2 73.3 73.9 81.0 85.0 87.2 90.2 77.8

September 84.1 74.4 72.7 74.1 82.6 85.7 81.5 85.0 77.1

October 82.7 73.3 75.4 75.7 81.6 84.3 87.4 89.2 82.0

November 88.8 72.4 74.7 79.0 84.5 87.6 92.0 88.3 84.7

December 76.3 70.4 74.0 76.0 81.3 82.0 84.9 82.1 80.2

2008

81.0

84.7

79.4

86.8

83.2

81.3

81.6

84.8

80.4

74.1

81.9

80.4

73.0

21. ANNUAL AVERAGE ROOM RATE AND LETTINGS OF GAZETTED HOTELS, 2000 - 2009

YEAR

MAXIMUM ROOM NIGHTS PAID LETTINGS AVAILABLE ROOM-NIGHTS

GROSS LETTINGS (ROOM-NIGHTS)

REVENUE PER

AVAILABLE ROOM

NO. %CHG NO. %CHG NO. % CHG NO. % CHG S$ % CHG S$ % CHG

2000 10,841,044 -1.5 8,293,982 11.0 10,090,788 -1.0 8,420,842 10.4 127.80 6.5 106.70 18.7

2001 11,089,167 2.3 7,801,108 -5.9 10,383,087 2.9 7,920,114 -5.9 133.40 4.4 101.70 -4.6

2002 11,203,859 1.0 7,645,993 -2.0 10,441,728 0.6 7,773,302 -1.9 126.00 -5.6 93.80 -7.8

2003 10,971,980 -2.1 6,264,492 -18.1 9,570,916 -8.3 6,436,209 -17.2 115.50 -8.3 77.70 -17.2

2004 10,742,821 -2.1 8,113,418 29.5 10,246,042 7.1 8,260,585 28.3 121.70 5.4 98.20 26.4

2005 10,795,453 0.5 8,611,348 6.1 10,415,555 1.7 8,730,932 5.7 137.00 12.5 114.80 17.0

2006 10,886,490 0.8 8,868,394 3.0 10,509,394 0.9 8,958,813 2.6 164.40 20.0 140.10 22.0

2007 10,850,266 -0.3 9,072,353 2.3 10,511,692 0.0 9,146,919 2.1 201.70 22.7 175.50 25.3

2008 10,964,356 1.1 8,505,443 -6.2 10,585,838 0.7 8,572,342 -6.3 245.20 21.6 198.50 13.1

2009 11,291,655 3.0 8,111,971 -4.6 10,829,344 2.3 8,210,428 -4.2 189.60 -22.7 143.70 -27.6

STANDARD AVERAGE

ROOM RATE

20. ANNUAL AND MONTHLY STANDARD AVERAGE OCCUPANCY RATE OF GAZETTED HOTELS (%), 2000 - 2009

52

HOTEL

Page 56: X1Annual Report on Tourism Statistics 2009

Notes: 1) Source: Monthly ‘Return of Tourist Hotel on Room Lettings and Food & Beverage Sales Turnover’ as at 13 Sep 2010. 2) Hotel room size is based on actual room inventory obtained from monthly returns.

Small: Hotels with less than 201 rooms Large: Hotels with 401-600 rooms Medium: Hotels with 201-400 rooms Very Large: Hotels with more than 600 rooms

HOTEL

ROOM SIZE

STANDARD AVERAGE

OCCUPANCY RATE

STANDARD AVERAGE

ROOM RATE

REVENUE PER

AVAILABLE ROOM

(%) S$ % CHG S$ % CHG

OVERALL 75.8 189.60 -22.7 143.70 -27.6

Small 64.2 132.20 -17.2 84.90 -30.3

Medium 77.1 174.00 -22.1 134.20 -28.0

Large 78.2 186.00 -23.3 145.40 -26.7

Very Large 76.1 233.70 -24.5 177.90 -26.9

22. GAZETTED HOTELS BY ROOM SIZE, 2009

23. GAZETTED HOTELS BY HOTEL TIER, 2009

53 Source: Monthly ‘Return of Tourist Hotel on Room Lettings and Food & Beverage Sales Turnover’ as at 13 Sep 2010.

HOTEL TIER

STANDARD AVERAGE

OCCUPANCY RATE

STANDARD AVERAGE

ROOM RATE

REVENUE PER

AVAILABLE ROOM

(%) S$ % CHG S$ % CHG

OVERALL 75.8 189.60 -22.7 143.70 -27.6

Luxury 72.3 315.90 -22.6 228.50 -26.6

Upscale 76.9 210.30 -21.7 161.70 -25.6

Mid-Tier 78.6 142.00 -26.2 111.70 -30.4

Economy 69.9 88.40 -21.3 61.70 -32.3

Page 57: X1Annual Report on Tourism Statistics 2009

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

24. ROOMS STOCK IN GAZETTED HOTELS (As At 31 December 2009)

SMALL (Hotels With Less Than 201 Rooms )

MEDIUM (Hotels With 201 - 400 Rooms)

LARGE (Hotels With 401 - 600 Rooms)

VERY LARGE (Hotels With More Than 600 Rooms)

Amara Sanctuary Resort, Sentosa 121 Albert Court Village Hotel 210 Concorde Hotel Singapore 407 Carlton Hotel 628

Aqueen Hotel - Balestier 45 Amara Singapore 380 Conrad Centennial Singapore 507 Fairmont, Singapore 769

Ascott Singapore Raffles Place 146 Changi Village Hotel 380 Copthorne Orchid Hotel Singapore 440 Furama Riverfront Singapore 605

Bayview Hotel Singapore 130 Copthorne King s Hotel Singapore 310 Furama City Centre Singapore 445 Grand Hyatt Singapore 663

Berjaya Hotel Singapore 49 Crowne Plaza Changi Airport 320

Grand Copthorne Waterfront Hotel Singapore 574 Meritus Mandarin Singapore 1051

Broadway Hotel 65 Four Seasons Hotel 255 Grand Mercure Roxy Hotel 558 Orchard Hotel Singapore 653

Capella Hotel, Singapore 193 Golden Landmark Hotel 393 Hilton Singapore 422 Shangri-La Hotel 750

Cityhub Hotel 127 Goodwood Park Hotel 233 Holiday Inn Atrium, Singapore 515 Swissotel The Stamford, Singapore 1261

Fortuna City 104 Grand Park City Hall 333 Ibis Singapore on Bencoolen 538 The Pan Pacific Hotel Singapore 778

Four Chain View Hotel 44 Holiday Inn Singapore Orchard City Centre 315 Inter-Continental Singapore 403 The Ritz-Carlton, Millenia

Singapore 608

Fragrance Hotel - Imperial 74 Hotel 81 - Bencoolen 215 M Hotel Singapore 413

Hotel 81 - Opera 84 Link Hotel 288 Sheraton Towers Singapore Hotel 412

Hotel 81 - Rochor 87 Orchard Parade Hotel 388 Swissotel Merchant Court,Singapore 476

Hotel 81 - Selegie 81 Pan Pacific Orchard 206 The Regent Singapore 439

Hotel Bencoolen 84 Paramount Hotel 229 Traders Hotel Singapore 546

Hotel Re! @ Pearl's Hill 140 Park Hotel Clarke Quay 336 York Hotel 407

Hotel Supreme 86 Parkroyal On Beach Road, Singapore 343

Klapsons The Boutique Hotel 17 Quality Hotel Singapore 240

Lion City Hotel 167 Singapore Marriott Hotel 393

MCC Resort, Pulau Ubin 105 St. Regis Hotel Singapore 299

Naumi 40 The Elizabeth 256

New Changi Hotel 61 The Fullerton Hotel 399

New Majestic Hotel 30 The Gallery Hotel 221

New Orchid Hotel 68 The Sentosa, Resort & Spa 215

Nostalgia Hotel 50 Value Hotel - Balestier 208

Oxford Hotel 134 Value Hotel - Thomson 366

Park View Hotel 88

Pasir Panjang Inn 54

Raffles Hotel (1886) 103

Robertson Quay Hotel 148

Santa Grand Hotel Bugis 73

Santa Grand Hotel West Coast 42

Shing Hotel 68

Siloso Beach Resort 194

South East Asia Hotel 51

Strand Hotel 130

Summer View Hotel 86

The Fragrance Hotel 90

The Inn at Temple Street 42

The Quincy hotel 108

The Royal Peacock 74

The Scarlet Hotel 80

Treasure Resort 50

Value Hotel - Nice 63

Total (52) 4,543 Total (34) 9,995 Total (24) 11,576 Total (10) 7,766

Fragrance Hotel - Selegie 120 Hotel 81 - Star 206 Mandarin Oriental, Singapore 527

G Hotel 56 Hotel Grand Central 400 Marina Mandarin 575

Gateway Hotel 81 Hotel Grand Pacific 239 Novotel Singapore Clarke Quay 401

Grandmax Hotel 54 Hotel Miramar 342 Parkroyal on Kitchener Road 534

Hangout @ Mt. Emily 64 Hotel Rendezvous 298 Peninsula.Excelsior Hotel 591

Hotel 1929 32 Hotel Royal 331 Rasa Sentosa Resort, Singapore 459

Hotel 81 - Dickson 196 Hotel Royal @ Queens 223 River View Hotel 476

Hotel 81 - Heritage 64 Hotel Windsor 225 Royal Plaza 511

54

Total Number of Gazetted Hotels : 120 Total Number of Gazetted Rooms : 33,880

Source: Monthly ‘Return of Tourist Hotel on Room Lettings and Food & Beverage Sales Turnover’ and Hotel licensing Board (HLB) records.

Page 58: X1Annual Report on Tourism Statistics 2009

HOTEL

25. SUPPLY OF HOTELS AND HOTEL ROOMS, 2000 - 2009 (As At 31 December )

YEAR (As At December)

NUMBER OF HOTELS ROOMS STOCK

GAZETTED NON-GAZETTED TOTAL

GAZETTED NON-GAZETTED TOTAL

NO. % CHG NO. % CHG NO. % CHG

2000 104 102 206 30,469 2.6 5,156 -0.9 35,625 2.1

2001 103 102 205 30,472 0.0 5,202 0.9 35,674 0.1

2002 101 103 204 30,468 0.0 5,521 6.1 35,989 0.9

2003 99 111 210 29,917 -1.8 6,013 8.9 35,930 -0.2

2004 102 118 220 30,300 1.3 6,465 7.5 36,765 2.3

2005 103 122 225 30,445 0.5 6,416 -0.8 36,861 0.3

2006 103 123 226 30,686 0.8 6,512 1.5 37,198 0.9

2007 98 128 226 30,087 -2.0 7,537 15.7 37,624 1.1

2008 109 134 243 32,000 6.4 7,376 -2.1 39,376 4.7

2009 120 148 268 33,880 5.9 8,839 19.8 42,719 8.5

55 Source: Monthly ‘Return of Tourist Hotel on Room Lettings and Food & Beverage Sales Turnover’ and Hotel licensing Board (HLB) records.

Page 59: X1Annual Report on Tourism Statistics 2009

26. ANNUAL AND MONTHLY ROOM / FOOD & BEVERAGE REVENUE OF GAZETTED HOTELS, 2000 - 2009

YEAR/ MONTH

HOTEL ESTABLISHMENTS

NO. OF RESPONDENTS

ROOM REVENUE F&B REVENUE TOTAL REVENUE

S$ MILLION % CHG S$ MILLION % CHG S$ MILLION % CHG

2000 99 1,085.1 17.5 781.7 9.8 1,866.8 14.2

2001 101 1,066.6 -1.7 682.1 -12.7 1,748.7 -6.3

2002 100 993.1 -6.9 691.5 1.4 1,684.6 -3.7

2003 93 752.1 -24.3 616.8 -10.8 1,368.9 -18.7

2004 93 1,017.2 35.2 711.7 15.4 1,728.9 26.3

2005 96 1,216.0 19.6 775.0 8.9 1,991.0 15.2

2006 95 1,503.9 23.7 794.6 2.5 2,298.5 15.4

2007 92 1,857.6 23.5 953.2 20.0 2,810.7 22.3

2008 96 2,102.2 13.2 984.5 3.3 3,086.7 9.8

2009 100 1,556.8 -25.9 890.6 -9.5 2,447.4 -20.7

January 104 126.0 -28.8 73.4 -9.3 199.5 -22.6

February 104 126.3 -26.5 68.3 -17.2 194.6 -23.5

March 100 132.6 -29.3 67.9 -14.9 200.5 -25.0

April 101 115.4 -37.4 54.3 -23.4 169.7 -33.5

May 100 112.8 -37.4 64.4 -18.6 177.2 -31.7

June 100 119.4 -32.5 63.6 -12.2 183.0 -26.6

July 102 129.0 -28.4 69.4 -5.4 198.4 -21.7

August 102 125.7 -24.5 64.8 -11.3 190.5 -20.5

September 101 142.2 -26.8 87.3 -14.2 229.5 -22.5

October 101 140.8 -20.9 91.2 5.6 232.0 -12.2

November 100 152.7 -6.8 90.0 -4.1 242.8 -5.8

December 100 133.9 -5.4 95.8 6.1 229.7 -0.9

Notes: 1) Source: Monthly ‘Return of Tourist Hotel on Room Lettings and Food & Beverage Sales Turnover’ as at 13 Sep 2010. 2) Due to a change in the survey form for collection of Food & Beverage revenue from hoteliers from Jul 07, the Food & Beverage revenue from Jul 07 onwards may not be comparable with past months.

56

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

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INCOMING PASSENGER CARRIERS FLIGHTS & SEAT CAPACITY

27. INCOMING SCHEDULED FLIGHTS OF PASSENGER AIRLINES OPERATING INTO SINGAPORE (As At 1st January 2010)

AIRLINES

NUMBER OF INCOMING

FLIGHTS PER WEEK

TYPE OF AIRCRAFT

MAXIMUM NUMBER OF SEATS AVAILABLE ON INCOMING FLIGHTS PER WEEK

FIRST CLASS

BUSINESS CLASS

ECONOMY CLASS TOTAL

1 Air China CCA 7 A319 - 56 840 896 7 B738 - 56 1,050 1,106 14 B763 140 364 2,646 3,150 2 Air France AFR 7 B773 56 469 1,750 2,275 3 Air India AIC 21 A319 - 168 2,394 2,562 14 A320 - 280 1,764 2,044 4 Air India Express AIE 18 B737 - - 3,060 3,060 5 Air Mauritius MAU 2 A332 - 48 502 550 6 Air Niugini ANG 2 B763 - 60 370 430 7 Air Seychelles Ltd SEY 1 B762 - 18 194 212 8 AirAsia Berhad AXM 105 A320 - - 18,900 18,900 9 Airlanka Ltd ALK 10 A342 - 180 2,950 3,130 10 All Nippon Airways Co Ltd ANA 14 B763 - 490 2,506 2,996 11 Asiana Airlines AAR 11 A333 - 330 2,860 3,190 12 Bangkok Airways BKP 7 A319 - 84 756 840 13 Batavia Air BTV 14 A319 - - 2,016 2,016 14 Biman Bangladesh Airlines BBC 2 A310 - 50 392 442 1 DC10 - 30 244 274 1 B737 - 12 118 130 15 British Airways Public Ltd Co BAW 21 B744 294 1,365 6,615 8,274 16 Cathay Pacific Airways Ltd CPA 11 A333 - 478 2,849 3,327 3 B744 27 138 972 1,137 17 B773 12 999 5,366 6,377 7 B772 - 315 2,037 2,352 17 Cebu Pacific Air CEB 7 A319 - - 1,092 1,092 32 A320 - - 5,760 5,760 18 China Airlines Ltd CAL 14 A333 - 504 3,878 4,382 3 B738 - 24 450 474 19 China Eastern Airlines CES 2 A320 - 16 296 312 7 A333 - 266 1,785 2,051 5 B737 - - 675 675 14 A343 168 420 3,458 4,046 20 China Southern Airlines CSN 7 A319 - 56 840 896 7 A321 - 84 1,211 1,295 21 Emirates UAE 32 B773 272 1,344 9,728 11,344 22 Etihad Airways (EY) ETD 6 A332 - 132 1,440 1,572 23 Eva Airways Corporation EVA 5 A332 - 120 1,140 1,260 1 B744 - 28 248 276 24 Firefly FFM 42 AT72 - - 3,024 3,024 25 Garuda Indonesia GIA 48 B738 - 576 6,912 7,488 26 Japan Air Lines Co Ltd JAL 14 B762 - 420 2,898 3,318 14 B772 - 882 3,346 4,228 27 Jet Airways JAI 7 A332 - 210 1,372 1,582 14 B738 - 336 1,680 2,016 28 Jetstar Airways International JST 13 A320 - - 2,301 2,301 14 A321 - - 2,940 2,940

Statistics on incoming scheduled flights of passenger airlines to Singapore was provided by the Civil Aviation

Authority of Singapore (CAAS).

57

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STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

27. INCOMING SCHEDULED FLIGHTS OF PASSENGER AIRLINES OPERATING INTO SINGAPORE (As At 1st January 2010)

The data provides flights and airline seat capacity information in terms of seat configuration, airlines and

regions/countries of origin. Flights from intermediate ports of call are excluded since the “region/country of origin” of each incoming scheduled flight is defined as the place from which the flight originates.

AIRLINES

NUMBER OF INCOMING

FLIGHTS PER WEEK

TYPE OF AIRCRAFT

MAXIMUM NUMBER OF SEATS AVAILABLE ON INCOMING FLIGHTS PER WEEK

FIRST CLASS

BUSINESS CLASS ECONOMY CLASS TOTAL

29 Jetstar Asia Airways JSA 134 A320 - - 24,120 24,120

30 KLM Royal Dutch Airlines KLM 4 B772 - 140 1,168 1,308

6 B773 - 210 2,340 2,550

31 Kingfisher Airlines Limited KFA 7 A332 - 210 1,309 1,519

32 Korean Air KAL 7 B773 84 196 2,345 2,625

33 Lufthansa German Airlines DLH 5 A346 40 300 1,190 1,530

14 B744 224 1,120 3,276 4,620

34 Malaysia Airlines MAS 61 B734 976 - 7,808 8,784

35 Northwest Airlines, Inc NWA 7 A332 - 224 1,477 1,701

36 PT Awair International AWQ 70 A320 - - 12,600 12,600

7 B733 - - 1,036 1,036

37 PT Lion Mentari Airlines LNI 35 B739 - 350 6,825 7,175

38 Philippine Airlines Inc PAL 29 A320 - 348 4,176 4,524

39 Qantas Airways Ltd QFA 27 A333 - 810 7,209 8,019

14 A380 196 1,008 5,096 6,300

28 B744 224 1,504 8,864 10,592

40 Qatar Airways QTR 11 B773 - 462 3,223 3,685

41 Royal Brunei Airlines Sdn Bhd RBA 6 A319 - 48 684 732

11 A320 - 132 1,452 1,584

42 Saudi Arabian Airlines SVA 2 B772 24 - 550 574

43 Shenzhen Airline CSZ 5 B738 - 40 795 835

44 Silkair (S) Pte Ltd SLK 87 A319 - 940 9,378 10,318

154 A320 - 2,260 19,824 22,084

45 Singapore Airlines Ltd SIA 3 A320 - 48 378 426

49 A380 588 2,940 19,551 23,079

294 B772 924 9,804 78,454 89,182

189 B773 2,272 8,566 45,880 56,718

21 B744 252 1,050 6,573 7,875

10 A345 - 1,000 - 1,000

67 A333 - 2,010 17,085 19,095

46 Sriwijaya Air SJY 7 B734 - - 1,176 1,176

47 Thai AirAsia AIQ 21 A320 - - 3,780 3,780

7 B733 - - 1,036 1,036

48 Thai Airways International Ltd THA 22 A333 - 924 5,786 6,710

6 B772 - 180 1,674 1,854

49 Tiger Airways TGW 7 A319 - 1,008 - 1,008

170 A320 - - 30,600 30,600

50 Turkish Airlines THY 5 A343 - 170 1,185 1,355

51 United Airlines Inc UAL 7 B744 84 364 2,170 2,618

7 B772 84 343 1,379 1,806

52 Valuair VLU 43 A320 - - 6,966 6,966

53 Vietnam Airlines HVN 14 A321 - 224 2,352 2,576

54 Xiamen Airlines CXA 14 B738 - 112 2,254 2,366

2,319 6,941 50,453 474,649 532,043 Total:

Note: Excludes freight carriers and flights without traffic rights. 58

Page 62: X1Annual Report on Tourism Statistics 2009

INCOMING PASSENGER CARRIERS FLIGHTS & SEAT CAPACITY

28. SCHEDULED WEEKLY FLIGHTS ORIGINATING FROM MAJOR REGIONS (As At 1st January 2010)

REGION/ COUNTRY OF ORIGIN

FLIGHT FREQUENCY PER WEEK TOTAL SEAT CAPACITY PER WEEK

AIRLINES# 2010 2009 10/09 2010 2009 10/09

N0. % N0. % % CHG NO. % NO. % % CHG

ALL REGIONS 2,319 100.0 2,188 100.0 6.0 532,043 100.0 519,097 100.0 2.5

AMERICAS 64 2.8 70 3.2 -8.6 17,657 3.3 19,529 3.8 -9.6

Canada - - 3 0.1 - - - 855 0.2 - SIA*

USA 64 2.8 67 3.1 -4.5 17,657 3.3 18,674 3.6 -5.4 NWA,SIA,UAL

ASIA 1,870 80.6 1,722 78.7 8.6 391,150 73.5 376,224 72.5 4.0

Southeast Asia 1,215 52.4 1,035 47.3 17.4 229,462 43.1 198,304 38.2 15.7

Brunei Darussalam 22 0.9 19 0.9 15.8 3,318 0.6 2,925 0.6 13.4 RBA,SIA

Cambodia 24 1.0 25 1.1 -4.0 3,596 0.7 3,710 0.7 -3.1 JSA,SLK

East Timor 2 0.1 2 0.1 0.0 236 0.0 236 0.0 0.0 SLK

Indonesia 363 15.7 316 14.4 14.9 74,779 14.1 60,544 11.7 23.5 AWQ,BTV**,CAL**,DLH,GIA,KLM**,LNI,PAL,QTR,SIA,SJY,SLK,TGW,VLU

Malaysia 397 17.1 291 13.3 36.4 63,758 12.0 54,026 10.4 18.0 AXM,FFM**,JAL,JSA,MAS,SIA,SLK,TGW

Myanmar 19 0.8 19 0.9 0.0 2,754 0.5 2,766 0.5 -0.4 JSA,SLK

Philippines 119 5.1 99 4.5 20.2 23,535 4.4 18,970 3.7 24.1 CEB,JSA,PAL,SIA,SLK,TGW

Thailand 195 8.4 179 8.2 8.9 40,460 7.6 37,077 7.1 9.1 AIQ,BKP,JSA,SIA,SLK,TGW,THA

Vietnam 74 3.2 85 3.9 -12.9 17,026 3.2 18,050 3.5 -5.7 GIA*,HVN,JSA,LNI,SIA,SLK,TGW

North Asia 410 17.7 438 20.0 -6.4 105,138 19.8 114,321 22.0 -8.0

Hong Kong SAR 80 3.4 95 4.3 -15.8 24,988 4.7 29,511 5.7 -15.3 CPA,JSA,SIA

Japan 60 2.6 67 3.1 -10.4 17,728 3.3 20,671 4.0 -14.2 ANA,JAL,SIA

Macau 18 0.8 18 0.8 0.0 3,240 0.6 3,240 0.6 0.0 JSA,TGW

P R China 190 8.2 188 8.6 1.1 41,655 7.8 41,206 7.9 1.1 AZW*,CCA,CES,CSN,CSZ,CXA,GIA,JSA**,SIA,SLK,TGW

South Korea 25 1.1 28 1.3 -10.7 8,076 1.5 8,974 1.7 -10.0 AAR,KAL,SIA

Taiwan 37 1.6 42 1.9 -11.9 9,451 1.8 10,719 2.1 -11.8 CAL,EVA,JSA,SIA,SLK*

South Asia 202 8.7 202 9.2 0.0 42,584 8.0 47,296 9.1 -10.0

Bangladesh 13 0.6 20 0.9 -35.0 2,906 0.5 5,063 1.0 -42.6 AIE,BBC,BEA*,SIA

India 159 6.9 149 6.8 6.7 31,126 5.9 32,731 6.3 -4.9 AIC,AIE,IAC*,JAI,KFA**,QFA**,SIA,SLK,TGW

Maldives 7 0.3 7 0.3 0.0 2,261 0.4 2,261 0.4 0.0 SIA

Nepal 6 0.3 6 0.3 0.0 900 0.2 900 0.2 0.0 SLK

Pakistan 2 0.1 2 0.1 0.0 646 0.1 646 0.1 0.0 SIA

Sri Lanka 15 0.6 18 0.8 -16.7 4,745 0.9 5,695 1.1 -16.7 ALK,CPA*,SIA

West Asia 43 1.9 47 2.1 -8.5 13,966 2.6 16,303 3.1 -14.3

Kuwait 4 0.2 - - - 1,152 0.2 - - - SIA**

Qatar 7 0.3 7 0.3 0.0 2,345 0.4 2,135 0.4 9.8 QTR

United Arab Emirates 23 1.0 31 1.4 -25.8 7,790 1.5 11,473 2.2 -32.1 ETD,SIA,UAE

Saudi Arabia 9 0.4 9 0.4 0.0 2,679 0.5 2,695 0.5 -0.6 SIA,SVA

59

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28. SCHEDULED WEEKLY FLIGHTS ORIGINATING FROM MAJOR REGIONS (As At 1st January 2010)

REGION/ COUNTRY OF ORIGIN

FLIGHT FREQUENCY PER WEEK TOTAL SEAT CAPACITY PER WEEK

AIRLINES# 2010 2009 10/09 2010 2009 10/09

N0. % N0. % % CHG NO. % NO. % % CHG

EUROPE 144 6.2 159 7.3 -9.4 50,155 9.4 51,100 9.8 -1.8

Denmark 3 0.1 3 0.1 0.0 855 0.2 855 0.2 0.0 SIA

France 14 0.6 17 0.8 -17.6 5,572 1.0 5,055 1.0 10.2 AFR,SIA

Germany 26 1.1 26 1.2 0.0 8,611 1.6 8,245 1.6 4.4 DLH,QFA,SIA

Greece 2 0.1 2 0.1 0.0 570 0.1 570 0.1 0.0 SIA

Italy 2 0.1 3 0.1 -33.3 570 0.1 855 0.2 -33.3 SIA

Netherlands 14 0.6 14 0.6 0.0 4,578 0.9 4,284 0.8 6.9 KLM,SIA

Russian Federation (CIS) - - 3 0.1 - - - 996 0.2 - SIA*

Spain 7 0.3 7 0.3 0.0 1,946 0.4 1,946 0.4 0.0 SIA

Switzerland 12 0.5 20 0.9 -40.0 3,336 0.6 5,260 1.0 -36.6 SIA,SWR*

Turkey 10 0.4 10 0.5 0.0 3,015 0.6 3,178 0.6 -5.1 SIA,THY

UK 54 2.3 54 2.5 0.0 21,102 4.0 19,856 3.8 6.3 BAW,QFA,SIA

OCEANIA 224 9.7 219 10.0 2.3 68,329 12.8 67,402 13.0 1.4

Australia 201 8.7 189 8.6 6.3 61,963 11.6 58,558 11.3 5.8 BAW,ETD,JST,QFA,SIA,TGW,UAE

New Zealand 21 0.9 28 1.3 -25.0 5,936 1.1 8,414 1.6 -29.5 SIA,UAE*

Papua New Guinea 2 0.1 2 0.1 0.0 430 0.1 430 0.1 0.0 ANG

AFRICA 17 0.7 18 0.8 -5.6 4,752 0.9 4,842 0.9 -1.9

Egypt 4 0.2 3 0.1 33.3 1,140 0.2 855 0.2 33.3 SIA

Mauritius 2 0.1 2 0.1 0.0 550 0.1 550 0.1 0.0 MAU

Seychelles 1 0.0 1 0.0 0.0 212 0.0 193 0.0 9.8 SEY

South Africa (Rep of) 10 0.4 10 0.5 0.0 2,850 0.5 2,850 0.5 0.0 SIA

Zimbabwe - - 2 0.1 - - - 394 0.1 - AZW*

# Refer to Table 27 for the full name of the airlines. * Only for 2009 schedule. **Only for 2010 schedule. Notes: 1) The 'Region/Country of Origin' of each incoming scheduled flight is the place from where that flight first originated, excluding all intermediate ports of call. 2) Excludes freight carriers and flights without traffic rights.

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2009

60

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Cruise statistics are provided by the Singapore Cruise Centre. Passenger throughput refers to the sum of all

embarking cruise passengers (i.e. those who arrived in Singapore by air or land but departed on a cruise), disembarking cruise passengers (i.e. those who arrived on a cruise ship but departed by other means) and full- cruise passengers ( i.e. those who arrived and departed on the same cruise ship). In addition, the numbers include cruise passengers who are Singaporean citizens or permanent residents.

NUMBER OF

SHIPS

NUMBER OF CALLS PASSENGER THROUGHPUT

NO. % CHANGE NO. % CHANGE

2000 47 1,213 -12.5 898,135 -11.8

2001 47 1,259 3.8 848,647 -5.5

2002 41 741 -41.1 684,813 -19.3

2003 51 439 -40.8 514,698 -24.8

2004 57 392 -10.7 634,585 23.3

2005 56 454 15.8 623,740 -1.7

2006 77 787 73.3 856,556 37.3

2007 83 717 -8.9 943,134 10.1

2008 81 1,022 42.5 920,248 -2.4

2009 94 928 -9.2 1,138,570 23.7

YEAR

61

CRUISE

29. ANNUAL CRUISE SHIPS AND PASSENGER THROUGHPUT VOLUME, 2000 - 2009

Page 65: X1Annual Report on Tourism Statistics 2009

The Singapore outbound statistics are provided by Immigration & Checkpoints Authority (ICA). All citizens

and permanent residents departing by air and sea are included in the statistics.

SINGAPORE OUTBOUND

ANNUAL REPORT ON TOURISM STATISTICS 2009

30. SINGAPORE OUTBOUND STATISTICS, 2000 - 2009

NUMBER OF DEPARTURES PERCENTAGE

CHANGE PERCENTAGE DISTRIBUTION

AIR SEA TOTAL AIR SEA TOTAL AIR SEA TOTAL

2000 2,563,346 1,880,196 4,443,542 10.7 13.6 11.9 57.7 42.3 100.0

2001 2,476,099 1,886,978 4,363,077 -3.4 0.4 -1.8 56.8 43.2 100.0

2002 2,617,452 1,781,388 4,398,840 5.7 -5.6 0.8 59.5 40.5 100.0

2003 2,344,492 1,876,972 4,221,464 -10.4 5.4 -4.0 55.5 44.5 100.0

2004 2,999,368 2,165,538 5,164,906 27.9 15.4 22.3 58.1 41.9 100.0

2005 3,441,927 1,717,476 5,159,403 14.8 -20.7 -0.1 66.7 33.3 100.0

2006 3,739,542 1,793,815 5,533,357 8.6 4.4 7.2 67.6 32.4 100.0

2007 4,151,229 1,872,901 6,024,130 11.0 4.4 8.9 68.9 31.1 100.0

2008 4,854,604 1,973,758 6,828,362 16.9 5.4 13.4 71.1 28.9 100.0

2009 4,959,767 2,000,957 6,960,724 2.2 1.4 1.9 71.3 28.7 100.0

January 336,986 160,142 497,128 2.4 25.4 8.8 67.8 32.2 100.0

February 294,069 135,448 429,517 -20.6 -11.9 -18.0 68.5 31.5 100.0

March 382,913 176,561 559,474 -8.2 5.3 -4.3 68.4 31.6 100.0

April 371,479 159,991 531,470 0.8 11.8 3.9 69.9 30.1 100.0

May 369,801 161,121 530,922 -19.1 -9.0 -16.2 69.7 30.3 100.0

June 452,549 182,831 635,380 -0.2 0.5 0.0 71.2 28.8 100.0

July 342,632 154,871 497,503 -4.1 -3.4 -3.9 68.9 31.1 100.0

August 369,280 167,801 537,081 4.9 2.2 4.0 68.8 31.2 100.0

September 391,378 153,520 544,898 14.1 7.6 12.2 71.8 28.2 100.0

October 441,880 160,717 602,597 12.4 -1.7 8.3 73.3 26.7 100.0

November 552,923 177,031 729,954 16.7 2.5 12.9 75.7 24.3 100.0

December 653,877 210,923 864,800 21.2 -3.7 14.0 75.6 24.4 100.0

MODE OF DEPARTURE

YEAR/ MONTH

62

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ANNUAL REPORT ON TOURISM STATISTICS 2009

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ACKNOWLEDGEMENTS The Singapore Tourism Board acknowledges with thanks to the Data Processing Centre of Immigration & Checkpoints Authority Department and the Computer Information Systems Department (Ministry of Home Affairs) in the collection and processing of the visitor arrival statistics. In addition, the Singapore Tourism Board would like to express its gratitude to the following agencies for the provision of other information and assistance: -Civil Aviation Authority of Singapore -Department of Statistics, Ministry of Trade and Industry -Singapore Cruise Centre

ANNUAL REPORT ON TOURISM STATISTICS 2009

Page 68: X1Annual Report on Tourism Statistics 2009