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Approaches to engaging studentsSarah Knight, Head of change: Student experience, JiscA
Birmingham04/04/17
#digitalstudent http://digitalstudent.jiscinvolve.org
Approaches to engaging students
Questions for today’s session
»What approaches to engaging students do you currently use within your organisation?
»How are you (or how do you plan to) engage students in your project?
»What works?»What resources can I use?
Where are you now?
Consultation
• Opportunities are provided for students to express individual opinions, perspectives, experiences, ideas and concerns
Involvement
• Opportunities are provided for students as individuals to take a more active role
Participation
• Decisions are taken by students to take part or to take a more active role in a defined activity
Partnership
• There is a collaboration between an institution or department or faculty and student, involving joint ownership and decision making over both the process and the outcome
NUS Student Engagement toolkit – http://bit.ly/2oV07xG
Working in partnership: a definition
“Partnership is fundamentally about a relationship in which all involved – students, academics, professional services staff, senior managers, students’ unions and so on – are actively engaged in and stand to gain from the process of learning and working together. Partnership is essentially a process of engagement, not a product. It is a way of doing things, rather than an outcome in itself.”
Healey, M., Flint, A. and Harrington, K. (2014) Engagement through partnership: students as partners in learning and teaching in higher education. York, Higher Education Academy. Available at: http://bit.ly/1gztC3u Approaches to engaging students
Approaches to engaging students
Students as partners
»The 2014 UCISA Digital capabilities survey reports that 30% of respondents are working with students as change agents with another 46% of respondents ‘working towards’ this
»The 2016 UCISA Digital capabilities survey reports that 43 % of respondents are working with students as change agents with another 38 % of respondents working towards this…
» Champions, change agents, digital leaders, student fellows, student ambassadors, student partners, student researchers, co-designers, co-creators, co-developers, co-producers…
Share your ideas
How are you planning to engage students in your project? Eg consult, co-researchers, partners etc..
Approaches to engaging students
Got to www.menti.com enter code: 10 84 46
Approaches to engaging students
Students want a say» Students welcome the opportunity to
contribute and get involved from the start of a project
» They respond well to digital engagement methods
» Need experience of different groups represented – see the REACT project http://www.studentengagement.ac.uk, TSEP http://www.tsep.org.uk and SPARQs for resources and support
» Students can get involved in different ways eg Hackathons, focus groups, researchers….
» Can help change relationships between staff and students
Image by Kane Reinholdtsen from https://unsplash.com/@kanereinholdtsen CC-0
Student engagement at University of Lincoln
“One of the things I got frustrated with is the project-based approach, when funded projects highlight best practice in an area but that when the funding stops the wonderful ideas just die. I wanted to make sure the learning from ‘Student as producer’ was embedded into core quality processes and the annual monitoring of programmes”Professor Mary Stuart, vice chancellor, University of Lincoln, http://bit.ly/canlincoln
Approaches to engaging students
Current practice?
» Surveys for quantitative data – but carries risk of over surveying students
» Qualitative techniques informative and actionable but also costliest: staff/student time, data analysis. Student co-researchers?
» Student reps widely used and valued but course/academic reps may lack curriculum/digital focus and user group members may not be representative
» Informal feedback via e.g. padlets, twitter walls, vox pops, social media - ad hoc, continuous improvement ethos, good fit with student digital uses but not comparable, longitudinal, representative, systematic etc
» Data analytics: early days but clear opportunities e.g. to correlate different factors: is data available in forms that would allow for this yet? Who would be responsible?
Approaches to engaging students
Resources to use and adapt to your context
Approaches to engaging students
Viewpoints: a framework/process to support change
http://wiki.ulster.ac.uk/display/VPR/Workshop+Toolkit
Viewpoints cards
Available from http://bit.ly/jisc-partnership
Approaches to engaging students
Developing successful student staff partnerships
» Benefits of student-staff partnerships» Quick start» Viewpoints implementation
framework, resources and guidance:› partnership setup› partnership implementation› capabilities, development and
accreditation› sustaining and embedding
partnerships based on evaluation of impact
» Case studies» Webinars » Other agency initiatives
Online guide available from: http://bit.ly/jisc-partnership
Approaches to engaging students
Focus group process
»Learner profile»Focus group process»Card sort
»https://digitalstudent.jiscinvolve.org/wp/skills-study/key-outputs/» http://bit.ly/FEdigitalstudentoutputs
Approaches to engaging students
»Tools to support you:
Card sort activity and learner profile
Approaches to engaging students
Approaches to engaging students
Digital students are different posters
http://bit.ly/FEdigitalstudentoutputs
Approaches to engaging students
Enhancing the digital student experience postcards
Available to download from:http://bit.ly/FEdigitalstudentoutputs
Approaches to engaging students
Starting conversations
» The tools are starting points for discussions between staff and students about what is working in the digital learning environment and what you can work together to improve.
» They can be used in student-staff liaison meetings or your students’ unions can use the tool to facilitate a discussion with course representatives to identify good practice and areas for enhancement
Approaches to engaging students
Benchmarking the student digital experience
»Jisc, NUS and TSEP»http://bit.ly/digstudentbenchmark
Approaches to engaging students
How to use the tool?
» You can use the tool at a number of different levels: course, department, service area (eg. library/learning resources) or whole institution
» Read each of the principles and decide which of the boxes best describes your current situation
» Then look at the next box to the right and decide what to work towards next
» You may find once you look at the tool that you can find other points of good practice and new ideas for change
Approaches to engaging students
Hearing the learner voice»Digital learner stories and
videos available from http://ji.sc/learner-stories
Approaches to engaging students
Student digital experience tracker
» The Student digital experience tracker enables colleges, skills providers and universities to:› gather evidence from students about their
digital experience, and benchmark their data against other institutions
› make better informed decisions about the digital environment
› target resources for improving digital provision› plan other research, data gathering and
student engagement around digital issues› demonstrate quality enhancement and student
engagement to external bodies and to students themselves
Find out more: http://bit.ly/jiscdigidataservice
Approaches to engaging students
Update from open pilot March 2017» New questions with stronger focus on learning
experience» New question sets (HE, FE, Skills and Online
learners) available from http://bit.ly/2mBHA9l» Some optional and one customisable question» New guidance including FAQs, Guides and CoP» 140 providers signed up: over 80 launched and
collecting data: 11 international universities from SA to NZ
» Surveys closed on 31st March: access to sector benchmarking data on 4th April: briefings available May
» New opportunities: working with other data sources; more customisation options; snapshot case studies; sector intelligence; BOS
Approaches to engaging students
Share your ideas
»Discuss:› How could you use these
resources in your project?› With students and/or staff?
» Make notes on the flip chart› Tweet with #digitalstudent› Add to the Padlet - https://
padlet.com/sarahknight/tracker17
Approaches to engaging students
CAN2017
Change Agents’ NetworkConference 2017
Driving curriculum innovation through student-staff partnerships
Thursday 20—Friday 21 April 2017University of Exeter, Streatham Campus
Register by noon 7th April http://bit.ly/CANexeterJoin CAN network
http://www.jiscmail.ac.uk/CAN
Approaches to engaging students
Find out more» The Student Engagement Partnership – http://www.tsep.org.uk » REACT project – http://www.studentengagement.ac.uk » RAISE Network – supporting student engagement -
http://www.raise-network.com/ » Jisc Digital Student project – http://digitalstudent.jiscinvolve.org » Jisc Student digital experience tracker - http://bit.ly/jiscdigidataservice » Jisc NUS TSEP Benchmarking the student digital experience – http://
bit.ly/digistudentexp » Enhancing the student digital experience - http://bit.ly/digitalstudentguide » Developing successful student staff partnerships - http://bit.ly/jisc-partnership » Change agents’ network – http://can.jiscinvolve.org » Case studies of institutional practice -
https://can.jiscinvolve.org/wp/case-studies/
Approaches to engaging students
Find out more…
Digital Student [email protected]://digitalstudent.jiscinvolve.orghttp://can.jiscinvolve.org
#digitalstudent
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