Shockley ppt ch6

Shockley-Zalabak, 9e Update Pamela S. Shockley-Zalabak

© 2016 Pearson Education, Inc. All rights reserved.

Chapter 6Groups in Organizations

Learning Objectives (1 of 2)

6.1 Relate group effectiveness to individual participation behaviors6.2 Practice effective group participation6.3 Identify types of groups in organizations6.4 Describe the team-based organization6.5 Describe group processes


Learning Objectives (2 of 2)

6.6 Describe working in groups6.7 Describe positive and negative participation behaviors

Copyright © 2016 Pearson Education, Inc. All rights reserved.

Introduction: Groups in Organizations

Objective 6.1 Relate group effectiveness to individual participation behaviors


6.1 Introduction: Groups in Organizations

- Peer relationships - Multiple memberships


Small-Group Experiences

Objective 6.2 Practice effective group participation


6.2 Small-Group Experiences

- Organizational groups - Different types of organizational groups


Types of Groups

Objective 6.3 Identify types of groups in organizations


6.3 Types of Groups (1 of 10)

• Primary Work Teams- Long-standing teams

- Project teams- Prefab group

- Self-managing teams



• Directional Groups- Overview

- Functioning- Examples



• Quality Teams- Overview

- Functioning



• Task Force Groups- Overview

- Functioning



• Steering Committees- Overview

- Functioning



• Focus Groups- Overview

- Functioning



• Geographically Diverse Teams- Overview

- Functioning



• Social Support Groups- Overview

- Functioning - Examples



• Interorganizational Groups- Overview

- Tensions - Functioning



• Communities of Practice- Overview

- Basic processes of CoP - Functioning


The Team-Based Organization

Objective 6.4 Describe the team-based organization


6.4 The Team-Based Organization

• High-Reliability Organizations- Overview

- Examples - Functioning


Group Processes

Objective 6.5 Describe group processes


6.5 Group Processes (1 of 2)

• Workplace Democracy- Individual objectives

- Organizational issues - Link between individual objectives and

organizational issues - Factors that improve workplace democracy


6.5 Group Processes (2 of 2)

• Group Norms and Communication Roles- Group norms

- Communication roles


Working in Groups

Objective 6.6 Describe working in groups


6.6 Working in Groups (1 of 3)

• Diverse Work Groups- Overview

- Factors influencing functionality• Creativity and Collaboration

- Overview - Threats to creativity - Steps to enhance group creativity



• Virtual Groups- Overview

- Advantages - Disadvantages - Requirements - Barriers to global virtual group interactions



• Groups, Knowledge Sharing, and Technology Use- Overview

- Structural characteristics - Collaborative technology


Increasing Group Participation Effectiveness

Objective 6.7 Describe positive and negative participation behaviors


6.7 Increasing Group Participation Effectiveness (1 of 2)

• Negative Participation Behaviors- Overview

- Examples


6.7 Increasing Group Participation Effectiveness (2 of 2)

• Positive Participation Behaviors- Overview

- Examples
