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Radu Boncea – ICI Bucharest
Monica Anghel – ICI Bucharest
SPOCS – Simple Procedures for Cross-Border Services
Bucharest 10 February 2012
The services sector represents around 70% of EU GDP and total employment.
95% of new jobs created in last years are in the service sector
… Imagine a city in Europe. And imagine opening a business in that city.
5
Digital natives /
governors convergence
Doing business in Europe…
But now we have Points of Single Contact...
EC eGovernment Benchmark 2010
Services Ranking Countries Ranking
according SD
CA
MS B
MS C
MS D
PSC
PSC
PSC
ServiceProvider
MS B
MS C
MS D
MS A
CA
Where to go?
without SD
Intero
pera
ble
Se
rvices
Services Directive
SPOCS will help create the next PSC generation!!!
What provides SPOCS?
Integration? Interoperability!
No...
eDelivery
eSafe
Company Dossier
Citizen IDCi
tizen
ID
Com
pany
ID
e
eSignature
Privacy
Current areas of interoperability activity in the EU
TransportInfrastructure
Company Dossier
Citizen ID
Citi
zen
ID
Com
pany
ID
Privacy
TransportInfrastructure
eDoc
ContainerseID le
gal
entitiesVisible Digita
l
SignaturesSyndica
tion,
eDirecto
ries
MS A
MS B
ServiceProvider
Source ofAuthentic Documents
e-Delivery
PSC
CA
CA
CA
Content
Syndication
Cross-BordereDelivery
Cross-Border
eApplications
Legal
Entities
Authentic
Receipt
Provision of
eDocuments
eDocuments
eSignatures
eSafe
1
2
3
0
eMandates
SPOCS
SPOCS: Syndication
Mapping of equivalent documents and services between Member States
Meta Information Databases (MIDBs)
Which documents should I provide?What services should I call?
SPOCS: eServices
Search, access and provision of information regarding the Services Directive and eServices across Member States.
MIDBs + eServices Interoperability Layer (WP4IL)
How to improve the usability of my PSC by including cross-border electronicservices?
SPOCS: eDocuments
Digital container in a standardized unique format, which contains documents, signatures and Meta-information
Omnifarious Container for e-Documents (OCD)
eIDs + eSignatures (based on STORK and PEPPOL)
How to represent, sign and exchange electronic
documents?
SPOCS: eDelivery
How to exchange e-documents in
an asynchronous manner?
SPOCS: eSafe
Store and retrieve e-documents safely
PULL & PUSH interaction with PSC
How can I safely store and
retrieve e-documents?
Working packages
WP 1
Content syndication, multilingual issues and glosary
Objective: enable content syndication, related to glossaries and the multilingual reality.
27 different MSs, 23 different languages, 3 different alphabets – content syndication + multilingual issues must be qualified.
Cross-border content syndication’s effective implementation needs common ground based on national best practices and open specifications.
Syndication is used to supply SPOCS enabled PSC’s the metadata on the available licenses, procedures and other relevant information available from competent authorities.
WP 2
eDocuments
Objective: enable understanding and recognition of eDocuments and their authentication and validation processes.
Official cross-border documentation needs to be automatically processed regardless of its origin or language.
Documentation needs to be understood by points of single contact and competent authorities and service providers.
Documentation’s authenticity needs to be validated respectively.
WP 3
Interoperable delivery, eSafe… Objective: enable understanding and recognition of eDelivery
systems in different member states. SPOCS will provide solutions such that competent authorities (CA)
and PSCs (Point of Single Contact) of one MS can effectively communicate the outcome of an administrational procedure (usually eDocuments) to a service provider or agency in another Member State.
eSave allows storage + encryption of eDocuments. Safe’s important role: the interoperability & transferability of its
content. Foreground developed in PEPPOL (technical infrastructure &
eSignature) and STORK (eID).
WP 4
Interoperable eService Directories
Overall Objective: enable definition and description of services to a better understanding and recognition
For the implementation of the EU Service Directive it is necessary to find appropriate points of single contact responsible public agencies for the processing of applications
SPOCS will focus on structuring and seamlessly connecting resources and systems (i.e. directory services / relational databases) containing information about authorities and services.
WP 5
Experimenting with Professions
Overall objective: to experiment with the provision of services related to two professions. Real cases of two professions use and customization of:
the syndicated content the eDocuments the service provision environment workflows, the information systems, the legal framework, the model
processes and the content of the e-Safe.
SPOCS in Romania
The team in Romania is is actively involved in all working packages, but especially in working packages WP1 (Content syndication, multilingual issues and glossary ) and WP4(Interoperable eService Directories).
Romanian PSC
28 November 2011 the Romanian operational PSC (http://www.edirect.e-guvernare.ro) was launched.
It will ensure an open e-Government for citizens, stakeholders, SME’s and public administration
Romanian PSC
Piloting
On the 1st of July 2011, SPOCS went live with 5 pilots: Germany, Austria, Italy, Poland Greece
and 3 professions: (“Travel Agent”, “Real Estate Agent” “Master Builder”).
Piloting
PSC release created favorable conditions for piloting in Romania.
The team in Romania must define the procedures concerning the development of a pilot on the “Travel Agent” profession ensuring: Analisys Development Testing Maintenance
The pilots
Profession Austria Germany Greece Italy Poland Portugal Slovenia Lithuania
Travel Agent / tourist entertainment
X X X X* X*
Real Estate Agent
X X X* X
Master Builder
X X*
Architect X* X* * Second pilot wave go-live progressively from sept-dec 2011
SPOCS – General Overview
Simple Procedures Online for Cross-Border Services
- Type B pilot-project conducted by CIP Framework
Programme ICT PSP launched and co-financed by the
European Commission since May 1, 2009
Duration - 3 years(2009-2012)
Coordinator – CapGeminini BV, Olanda
The project is built on solutions already developed by the
EU Member States as a result of the Services Directive
(SD) 2006/123/EC.
Simple Procedures Online for Cross-border Services
SPOCS consortium consists of 33 partners from 16 Member States (MS) of
the EU:
SM: national and local public administration:
• Austria, France, Germany, Greece, Italy, Lithuania, Luxembourg,
Malta, United Kingdom, Norway, Netherlands, Poland, Portugal,
Romania, Slovenia, Sweden
Universities
IT service providers
Private entities
Romania's participation in SPOCS consortium
o Romania is represented in SPOCS by :
National Institute for Research - Development in
Informatics(ICI Bucharest)
Center for Advanced Electronic Services (E-CAESAR) with
support from the national Ministry of
Communications and Information Society
(MCSI).
Why is SPOCS important?
o Modernization and simplification of administrative procedures
o Reducing bureaucracy
o Increase transparency in public sector
o Improving on-line services
o Business opportunities in public sector
o Generates benefits for global economic growthand creating new jobs
o Product innovation based on open specifications
o Stimulates demand for IT products and services
SPOCS deliverables can be found at www.eu-spocs.eu
1) Business & Consumer End User Group2) SPOCS vision to cover real need of business Stakeholders3) Present SPOCS concepts4) Collaborate with SPOCS through the End user and industry froup 5) Member states with differences in terms of:• Organizational aspects (role of PCS /CAs)• Centralized or local execution of the services• Legal requirements
but with similar:• Core process flow• Security needs• Core functionalities
Lets discuss how can SPOCS help to find solutions
