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ETIX MARKETING SPOTLIGHT Sell More Tickets through Your Event Life Cycle

Sell More Tickets through Your Event Life Cycle

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ETIX MARKETING SPOTLIGHT

Sell More Tickets through Your Event Life Cycle

We offer solutions and products that automate your event life cycle.

1. Recommendation and Upsell Features ● Displays three upcoming performances based on

category and subcategory of the performance in a customer’s shopping cart.

● Upsells can include performances or additional items such as merchandise or parking.

READ: Performance Recommendation Feature

Capture customer data before tickets go on sale:● Customers can enter their email or phone number to receive a

notification one hour before the general on-sale begins. ● A second email will be automatically sent to customers who

originally signed up, but have not purchased tickets, 24 hours before the performance start time.

2. Pre-Sale Customer Notification Feature

READ: Pre-Sale Customer Notification Settings

3. Confirmation EmailSimplicity is the theme of the new confirmation email:

○ Customers can open print-at-home tickets with one click

○ Email header is customized for your venue

○ Integrated social features make sharing a purchase easy

○ Confirmation displays up to three upcoming performances at your venue with links to purchase tickets

READ: Confirmation Email

4. Thank You Email

READ: Customer Thank You Email

● The Customer Thank You Email will be sent automatically to purchasers who had a ticket redeemed 12 hours after the performance start time. The email includes:○ Dynamic text reflecting your

venue and performance names○ Upcoming performances at the

same venue with direct "Buy Tickets" links

○ Customer Opt Out option to maintain list health

Say [email protected] | hello.etix.com

Ready to get started?

Meet Alyssa. She’s our Client Training Lead and is dedicated to providing our clients with the tools they need to sell more tickets.

Ask Alyssa about Etix reporting and data analysis!