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'The Psychology of Motivation for Leading and Creating Happy, Productive teams that drive results’ Introducing a basic understanding to the science and psychology of happiness and engagement and the links to motivation, feelings and leading teams - An insight into human behaviour, the mind and happiness - Your role as a leader in creating, happy, engaged teams - Turning on your people before you turn on your computers - creating the right environment and state - How to encourage a happy team and what it means in terms of productivity, engagement and satisfaction levels
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The Psychology of Motivation. Leading and Creating Happy, Productive teams that drive results
Stephanie Davies
Behavioral strategist and Director Laughology
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Introductions:
Why Laughology?
Feelings & motivation
“I’ve learned that people will forget what you said, people will forget what you did but they will not forget how you made them feel.”
Maya Angelou, author, activist, campaigner
Happy, successful teams
Success
&
happiness?
4
What’s the point?
“Happiness in the workplace brings increased returns to productivity, so human resource departments, business managers and the architects of promotion policies want to consider the implications.“
Professor Andrew Oswald – Economics and behavioural science, University of Warwickshire
Creating a connection
Every time we have a thought we create a new neuropathway
The psychology of learning & motivation
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N.A = Reward and recognition (releases serotonin and dopamine)
VTA = (ventral tegmental area: group of neurons) cognition, motivation and addiction (process’s strong emotional output)
Amygdala = Learning through emotional response (positive and negative) – creates links to the basil ganglia
What is happiness?
9
Laughology for flow, engagement & happiness
happy people
Behaviours
Experience Reputation
Creating a happy-centre organisation
Happy teams =Happy customers= bottom line.
Laughter and humour
How we look at life?
13
Case studies
Both our English and Maths results were up by an amazing 20% on last year, at 71% reaching the expected level. The school has never achieved results like this in it’s recent to mid history. You guys contributed hugely to the children’s and staff positive attitude, by teaching them that the power to achieve is all in their mind, they can learn to channel it, it’s not the preserve of a ‘clever’ few…they can all make it work for them and succeed. Which indeed they have!
This contributed to a customer satisfaction
level of 4.36 out of 5 in our SIM quantative survey, as well
as falling levels of complaints.
Happiness wins and triggers
• Turn on your people before you turn on your computers• Focus on small goals • Collective ideas that include all and hear all • Make contact to congratulate• Awards of the week• Make time for fun and enjoyment• What’s on your environmental check list • Notice and know everyone • Happy hour
Get in touch:Stephanie [email protected]
General [email protected]
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T: 0844 800 1701
W: www.laughology.co.uk
@laughology