11
The Digital Ecosystem of the 21 st Century Matthew Egan OmniChannel Media omnichannelmedia.com.au | @mattjme

Digital Ecosystem of the 21st Century - Telstra Digital Executive Roundtable

Embed Size (px)

Citation preview

Page 1: Digital Ecosystem of the 21st Century - Telstra Digital Executive Roundtable

The Digital Ecosystem of

the 21st Century

Matthew Egan

OmniChannel Mediaomnichannelmedia.com.au | @mattjme

Page 2: Digital Ecosystem of the 21st Century - Telstra Digital Executive Roundtable

- Digital Influences

- Great Digital Expectations

- Global Case Study: Uber

- Global Government Benchmarks

- The Future

Overview:

Page 3: Digital Ecosystem of the 21st Century - Telstra Digital Executive Roundtable

The Creation of Digital:

- Mobile

- Community

- Bandwidth

- Commerce

- Price

Page 4: Digital Ecosystem of the 21st Century - Telstra Digital Executive Roundtable

Digital Expectations:

- Ubiquitous

- Phygital

- On Demand

- Connected

- Personalised

Page 5: Digital Ecosystem of the 21st Century - Telstra Digital Executive Roundtable

Global Benchmark:

Page 6: Digital Ecosystem of the 21st Century - Telstra Digital Executive Roundtable

Digital Disruption:

Customer Driven Change

Page 7: Digital Ecosystem of the 21st Century - Telstra Digital Executive Roundtable

Digital Experience in Government:

Page 8: Digital Ecosystem of the 21st Century - Telstra Digital Executive Roundtable

The Australian Government:

Page 9: Digital Ecosystem of the 21st Century - Telstra Digital Executive Roundtable

The Future:

- Predictive

- Digitally Enhanced

- Real Time Phygital

- Bigger

- Cheaper

Page 10: Digital Ecosystem of the 21st Century - Telstra Digital Executive Roundtable

Thank you!!

Page 11: Digital Ecosystem of the 21st Century - Telstra Digital Executive Roundtable

Contacts:

Peter Nejaim, Founder

Email: [email protected]

Mobile: 0400 667 419

Matthew Egan, Editorial Director

Email: [email protected]

Mobile: 0410 639 388