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Key Features Chain-free backup technology (no dependent chains) No base image or dependent chains to corrupt No redundant copies of data No need to ever reseed the data center No incremental forever, reverse incremental, or any incremental files 1 © 2015 eFolder, Inc. All Rights Reserved.

eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

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Page 1: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Key Features

Chain-free backup technology (no dependent chains)• No base image or dependent chains to corrupt• No redundant copies of data• No need to ever reseed the data center• No incremental forever, reverse incremental, or any incremental files

1 © 2015 eFolder, Inc. All Rights Reserved.

Page 2: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Breaking the Chain: Why One Partner Adopted a New BDR Solution

Neeraj PeriwalMarketing [email protected] linkedin.com/in/neerajperiwal

Page 3: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

3

Agenda

• Partner Introduction• 4 Challenges MSPs Face with Disaster

Recovery• Introducing eFolder BDR for Replibit• Partner Testimonial and Case Studies: nXio• Questions and Discussion• Resources for Partners

© 2015 eFolder, Inc. All Rights Reserved.

Page 4: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

4

Partner Introduction

© 2015 eFolder, Inc. All Rights Reserved.

Page 5: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

© 2015 eFolder, Inc. All Rights Reserved.5

In business for 11 years

Based in Kansas City, Kansas

Clients include architects, contractors, dentists, energy efficiency firms, and more

65 clients

nXio

4 employees

Page 6: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

4 Challenges MSPs Face with Disaster Recovery

Page 7: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Challenge #1

Costly BDR hardware and software requirements• Vendor-specific hardware appliances• Field-deployed appliances are hard to upgrade• Expensive Windows operating system, antivirus, and other software

costs• Many BDR vendors force long-term contracts

7 © 2015 eFolder, Inc. All Rights Reserved.

Page 8: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Challenge #2

Chain-based backup problems• Risky – single base image and extensive chain dependency• Lengthy chains and retention policies• Requires reseeding the base image

8 © 2015 eFolder, Inc. All Rights Reserved.

Page 9: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Challenge #3

Ongoing labor and management• No data integrity checks of backups• Feature-light management portals• Poor reporting and integration with PSA tools

9 © 2015 eFolder, Inc. All Rights Reserved.

Page 10: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Challenge #4

Unreliable backups – no guarantee of recoverability• Data within backup chains not verified• Virtualization and recoverability is not automatically tested• Corruption of operating system can render backups useless

10 © 2015 eFolder, Inc. All Rights Reserved.

Page 11: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Introducing eFolder BDR for Replibit

Page 12: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Introducing eFolder BDR for Replibit

An end-to-end backup and disaster recovery service that bundles Replibit backup

software with the massive cloud storage & recovery capabilities of the eFolder Cloud

12 © 2015 eFolder, Inc. All Rights Reserved.

Page 13: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

How it Works

13

BDR Backup/Virtualization

Appliance

eFolder Continuity Cloud

3. Emergency in-the-cloud virtualization and recovery

ServerAgent

eFolder Storage Cloud

Global Management Portal

Replibit Vault

Users

Disaster recovery options: 1. Download 2. Disk shipment

eFolder BDR for Replibit

© 2015 eFolder, Inc. All Rights Reserved.

Page 14: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Key Features

Chain-free backup technology (no dependent chains)• No base image or dependent chains to corrupt• No redundant copies of data• No need to ever reseed the data center• No incremental forever, reverse incremental, or any incremental files

14 © 2015 eFolder, Inc. All Rights Reserved.

Page 15: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Key Features

Automated testing and screenshot verifications• Daily screenshot of booted VM• Integrates with ConnectWise for automatic logging

15 © 2015 eFolder, Inc. All Rights Reserved.

Page 16: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Key Features

Extensive data verification checks• Every incremental is verified and no corrupted data is written to disk• Incrementals are injected into a Virtual Hard Drive• Nightly boot VM check and full block-level reconciliation in minutes• No need for a RAID controller• Tests include:

16

•Boot VM snap• Traverse the directory structure• Numerate directories• Read down master table for orphan

objects• Check for bad matching quadrants• Review high fragmentation levels

•Real-time resilvering of data (coded ZFS)

• Block scans• Sector scans

•Track Windows Boot DLL files

•Agent disconnects

•Disk base utilizations

•Out of sync replication

•Lag on replication

© 2015 eFolder, Inc. All Rights Reserved.

Page 17: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Key Features

Deep ConnectWise integration• Appliance and Vault integration with full range of alerts

— Backup status, storage, utilization, replication, etc.• Screenshot verifications of booted machine logged in tickets• Customer agreement updates• Tickets generated to the Service Board of choice

17 © 2015 eFolder, Inc. All Rights Reserved.

Page 18: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Key Features

Hardware-agnostic and OS-independent• Linux Ubuntu hardened kernel can run on almost any server appliance• No need for expensive Windows operating system components• No reboot required after agent install• Patching and updates happen automatically

18 © 2015 eFolder, Inc. All Rights Reserved.

Page 19: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Partner Testimonial + Case Studies: nXio

Page 20: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Client #1: Manufacturing Company

© 2015 eFolder, Inc. All Rights Reserved.20

• What technical issues did this client have?

• How does eFolder BDR for Replibit help this company protect its data?

• How has adopting a new BDR solution benefited this client in other ways?

Page 21: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Client #2: Architecture Firm

© 2015 eFolder, Inc. All Rights Reserved.21

• How was this firm backing up its data before?

• Why did the client need a more robust backup and recovery solution?

• How has eFolder BDR for Replibit solved this client’s issues?

Page 22: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

More questions for Jon

© 2015 eFolder, Inc. All Rights Reserved.22

• What have been the biggest benefits of Replibit to your company?

• To those clients who don’t yet understand why they need a BDR solution, what do you say?

• How do you plan to evolve your pricing and packaging strategy as you continue rolling out eFolder BDR for Replibit?

Page 23: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Choosing Products and Vendors

© 2015 eFolder, Inc. All Rights Reserved.23

53%nXio’s gross profit

margin on eFolder BDR for Replibit

Page 24: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

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Predictable Costs and Profits

250 GB

1 TB

Average eFolder per-servercloud storage utilization today

Included cloud storage: eFolder BDR for Replibit

2 TB

© 2015 eFolder, Inc. All Rights Reserved.

Page 25: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Questions and Discussion

Page 26: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

26 © 2015 eFolder, Inc. All Rights Reserved.

Resources for Partners

Chock-full of educational marketing and selling tools, including:• White papers• Blogs• eBook• Video• Brochure• And much more!

Page 27: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

© 2015 eFolder, Inc. All Rights Reserved.

Coming up next…

5 Cool Features of Anchor’s Mobile App

Tuesday, October 20, 201511:00 AM Pacific Time

Page 28: eFolder Partner Chat Webinar — Breaking the Chain: Why One Partner Adopted a New BDR Solution

Thank you!

Neeraj PeriwalMarketing [email protected] linkedin.com/in/neerajperiwal