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FalconStor partnered with IDG Research Services to conduct an independent "Disaster Recovery Trends & Metrics" quick poll. Visit: http://info.falconstor.com/2012SurveyAutoDR.html to download the full report for free. The survey results show despite advances in IT, many companies continue to use unreliable, inadequate tape backup and manual recovery, leaving them unprepared for disasters: - 42% had at least one outage last year, with an average of 34 - 65% rely on manual disaster recovery - 72% only perform disaster recovery tests once per year Today's organizations need solid disaster recovery strategies that include the ability to test disaster recovery without impacting production environments. For this reason, survey results also indicate organizations plan to move to disk-based solutions that leverage new innovations in data protection such as disaster recovery automation.
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Quick Poll: Disaster Recovery Trends and Metrics
Presented by IDG Research ServicesConducted on behalf of FalconStor Software
May 2012
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Research Methodology and Goals This quick poll was conducted online and fielded among the InfoWorld audience.
Responses were collected between May 14, 2012 and May 22, 2012.
Members of the InfoWorld audience received an email message inviting them to participate. The email message included a unique URL link to access the survey.
189 qualified respondents participated in the survey. To be considered qualified respondents must: Be employed at an organization with 50 or more employees Hold an IT-related job title
The margin of error in a sample size of 189 is +/- 7.1 percentage points. Responses to single select questions may not sum to 100% due to rounding.
The survey instrument was designed to assess a number of factors regarding organizations’ disaster recovery strategies including: current technologies relied on, future technologies to be deployed, tolerance for downtime, propensity to formulate and test disaster recovery plans, instances of data loss, and consequences of data loss.
Source goes here
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Survey Findings
4Q1: Which of the following is the primary disaster recovery (DR) and data protection method currently in place in your data center?Base: 189 total qualified respondents: 60 large enterprises, 44 medium enterprises, 85 small enterprises
Not sure
No DR/data protection in place
Other
Host-based data replication
Array-based data replication
High availability, automated system and data replication
Disk backup
Tape backup
4%
1%
2%
6%
13%
21%
23%
31%
Current Deployment of DR Technologies
A plurality of respondents indicate that tape backup is the primary current method of disaster recovery/protection in their data center.
LEs MEs SEs
23% 48% 27%
15% 18% 31%
30% 18% 16%
13% 9% 14%
10% 2% 6%
2% 0% 2%
2% 0% 1%
5% 5% 2%
5Q1: Eighteen months from now, which of the following do you expect to be the primary disaster recovery (DR) and data protection method in place in your data center? Base: 189 total qualified respondents: 60 large enterprises, 44 medium enterprises, 85 small enterprises
Not sure
No DR/data protection in place
Other
Host-based data replication
Tape backup
Array-based data replication
Disk backup
High availability, automated system and data replication
12%
1%
4%
8%
10%
11%
15%
39%
Anticipated Deployment of DR Technologies 18 Months Out
Over the next 18 months, respondents anticipate a significant shift away from tape backup DR systems to highly available, automated systems and data replication technologies.
LEs Mes SEs
48% 41% 31%
15% 16% 15%
8% 11% 13%
7% 14% 9%
7% 2% 13%
2% 5% 6%
2% 0% 1%
12% 11% 12%
6Q1: Which of the following is the primary disaster recovery (DR) and data protection method currently in place in your data center? Eighteen months from now, which of the following do you expect to be the primary disaster recovery (DR) and data protection method in place in your data center? Base: 189 total qualified respondents: 60 large enterprises, 44 medium enterprises, 85 small enterprises
Highly available, automated replication technologies are expected to gain market share over the next 18 months regardless of company size and at the expense of most other DR methods.
Aggregated Respondents
High availability, automated system and data replication 83% 61% 125% 86%
Host-based data replication 33% -33% 0% 120%
Array-based data replication -13% -38% 25% -8%
Disk backup -33% 0% -13% -50%
Tape backup -69% -71% -71% -65%
Other 167% 0% Inf. 150%
No DR/data protection in place 0% 0% 0% 0%
Not sure 214% 133% 150% 400%
Growth Rates for DR Technologies Over the Next 18 Months
7Q2: What is the longest tolerable outage of business critical technology infrastructure and services that your organization can experience as defined by its DR plan (often defined as a recovery time objective or RTO)? Base: 189 total qualified respondents: 60 large enterprises, 44 medium enterprises, 85 small enterprises
Not sure
N/A – no DR plan in place
More than one day
Five to twenty-four hours
One to four hours
Less than one hour
Zero downtime
11%
4%
10%
22%
30%
12%
11%
Maximum Tolerable Outage of Critical Infrastructure
LEs Mes SEs
10% 14% 11%
12% 11% 13%
37% 32% 24%
17% 18% 28%
13% 11% 7%
2% 2% 6%
10% 11% 12%
While relatively few (11%) organizations expect to maintain 100% uptime, the majority (53%) classify outages of longer than four hours as unacceptable.
8 Q3: Describe the level of automation of your DR and data protection processes at your organization. Base: 189 total qualified respondents: 60 large enterprises, 44 medium enterprises, 85 small enterprises
Entirely manual processes
Mostly manual processes
Even mix of manual and automated processes
Mostly automated processes
Entirely automated processes
5%
19%
41%
28%
7%
Level of Disaster Recovery and Data Protection Automation
LEs Mes SEs
7% 7% 7%
28% 30% 27%
50% 30% 41%
13% 25% 20%
2% 9% 5%
About two-thirds (65%) of respondents report that a significant portion of their DR processes are of a manual nature, not surprising given the aggressive adoption expectations for highly automated technologies.
9 Q4: On an annual basis, how frequently does your organization test its DR plan?Base: 189 total qualified respondents: 60 large enterprises, 44 medium enterprises, 85 small enterprises
While most (72%) organizations test their DR plan at least once a year, it is interesting to note organizations that never test their plan, or do not have a plan, outnumber those that test their plan more than twice a year by nearly three to one.
N/A – No DR plan in place
Never
Once per year
Twice per year
More often than twice per year
6%
22%
38%
25%
10%
Frequency of DR Plan Testing
LEs Mes SEs
15% 7% 7%
30% 25% 21%
37% 43% 35%
15% 20% 28%
3% 5% 8%
10Q5: In the past 12 months, approximately how many instances of data loss has your organization suffered as a result of IT failures, natural disasters, or human-induced disasters?Base: 189 total qualified respondents: 60 large enterprises, 44 medium enterprises, 85 small enterprises*Mean excludes high and low outliers
About two-fifths (42%) of organizations have experienced at least one instance of data loss in the last year, on average organizations have experienced 34 instances.
SEs
MEs
LEs
Aggregate Respondents
52%
34%
33%
42%
48%
66%
67%
58%
Experienced Instances of Data Loss Due to IT Failures or Disasters
Able to quantify Unable to quantify or zero instancesApproximate
Mean*
4.75 instances
7.31 instances
2.33 instances
4.47 instances
11Q5a: Which of the following has occurred at your organization due to data loss suffered as a result of IT failures, natural disasters, or human-induced disasters? (Please check all that apply.) Base: 79 total qualified respondents experiencing data loss: 20 large enterprises, 15 medium enterprises, 44 small enterprises*Note: Segmented data should be used only directionally as base sizes are low
Not sure
Other
Loss of intellectual property
Procured costly technical services to attempt to recover data
Loss of sensitive or irreplaceable data
Financial losses
Harm to reputation
Loss of productivity
6%
5%
15%
20%
27%
27%
27%
67%
Result of Data Losses Experienced
LEs Mes SEs
75% 47% 70%
25% 27% 27%
40% 7% 27%
40% 7% 27%
15% 7% 27%
15% 0% 20%
10% 7% 2%
5% 13% 5%
Among organizations that have lost data as a result of IT failures or natural/human-induced disasters, loss of productivity is the most common consequence.
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Respondent Profile
13 D2: What is your primary job title? Base: 189 total qualified respondents
Other IT title
IT/Networking/Security Staff
Technical Consultant
Systems Integrator
Application/Software Developer
Supervisor
Manager
Director
IT Architect
Vice President
Executive VP, Senior VP
CIO/CTO
14%
17%
9%
4%
10%
2%
16%
8%
6%
2%
1%
10%
Job Title
14 D32: Which of the following best describes your organization’s industry?Base: 189 total qualified respondents
Other
Advertising/Marketing/PR/Media
Transportation
Travel and Leisure
Retail, Wholesale and Distribution
Business/Professional Services
Government - Federal
Government – State or Local
Education
Financial Services
Healthcare
Manufacturing
High Tech, Telecom & Utilities
8%
2%
3%
3%
6%
6%
7%
7%
8%
10%
10%
12%
17%
Industry
15D1: Approximately how many people are employed in your entire organization or enterprise? (Please include all plants, divisions, branches, parents and subsidiaries worldwide.) Base: 189 total qualified respondents
32%
23%
37%
8%
Greater than 5,000 1,001 – 5000 101 – 1000 50 – 100
Company Size (Number of Employees)
