Knowledge Building and Competence Knowledge Building and Competence Development in eLearning 2.0 Development in eLearning 2.0

Systems Systems

International Conference on Knowledge Management3-5 September 2008, Graz, Austria

Malinka Ivanova, Technical University - Sofia

OutlineOutline eLearning 2.0 and Knowledge Transfer

Effects Knowledge Building Competence model examination Analysis of eLearning 2.0 Systems

Used methodology Functional characteristics of selected eLearning 2.0 systems Comparison with IEEE LTSA Result

Conclusion

AimAim To explore and analyze the possibilities of eLearning 2.0

management systems for knowledge production, experience sharing, communication and competence development

eLearning 2.0eLearning 2.0

What is eLearning 2.0?• eLearning 2.0 is based on Web 2.0 and emerging trends in

eLearning. It can include such features as e-Learning where students create content, collaborate with peers to form a learning network with distribution of content creation and responsibilities, e-Learning that takes advantage of many sources of content aggregated together into learning experiences and e-Learning that utilizes various tools including online references, courseware, knowledge management, collaboration and search.

• http://en.wikipedia.org/wiki/ELearning_2.0

eLearning 2.0eLearning 2.0

What is eLearning 2.0?• “In the future it will be more widely recognized that the

learning comes not from the design of learning content but in how it is used. Most e-learning theorists are already there, and are exploring how learning content-whether professionally authored or created by students— can be used as the basis for learning activities rather than the conduit for learning content.“

• Stephen Downes, National Research Council of Canada• http://www.elearnmag.org/subpage.cfm?section=articles&artic

le=29-1

eLearning 2.0 and Knowledge TransfereLearning 2.0 and Knowledge Transfer eLearning 2.0 is based on Web 2.0 technologies and

emerging trends in eLearning Web 2.0 applications can be used as the basis for learning

activities propose different mechanisms for knowledge capturing

and reusing new effects arising in production, sharing and transferring

the information and knowledge through the collaborative framework and collective intelligence.

eLearning 2.0 and Knowledge TransfereLearning 2.0 and Knowledge Transfer Data, information and knowledge on an epic scale

effect related to data, information and knowledge gathering and remixing search engines bookmarking systems mashup services indirect collection

eLearning 2.0 and Knowledge TransfereLearning 2.0 and Knowledge Transfer Network effect

increasing value of a service in which there is some form of interaction with others when more and more users start to use it.

eLearning 2.0 and Knowledge TransfereLearning 2.0 and Knowledge Transfer Collective intelligence

Effect reflects on the knowledge embedded within societies or large groups of individuals: explicit knowledge - gathered and recorded by many people implicit intelligence - generated by the activities of many users over

time.

eLearning 2.0 and Knowledge TransfereLearning 2.0 and Knowledge Transfer Long Tail

Effect is related to the personalization in eLearning

eLearning 2.0 and Knowledge TransfereLearning 2.0 and Knowledge Transfer Snowflakes Effect

personalized eLearning: all snowflakes in a snowstorm are unique, so each person has specific characteristics and interests

E. Duval, 2007

eLearning 2.0 and Knowledge TransfereLearning 2.0 and Knowledge Transfer Openness

open standards open source software use of free data, reusing data, working for creating innovative

solutions open courseware

Knowledge Knowledge Process Process ElementsElements

G. Siemens, 2006

What is competence?What is competence? The concept of competence can bridge the world of

education, training, knowledge management, human resource management & informal learning

Competence: Effective performance in a domain at different levels of proficiency

Competency: Skill (synonym)

R. Koper, 2005

needs motivation knowledge skills valuepreferences

individual

team

organization

work environments

daily life environments

culture

artificial worlds

resources

communities

problem

task

objective

trigger

(meta)-cognitive

psychomotor

social/cultural

emotional

role

analyses

performs

invokes generates

changed ecological niche

<<describes>> <<describes>> <<describes>>

set asses & provide feedback

provides support

learning

R. Koper, 2005

Competence developmentCompetence development A lifecycle which aims at the continuous enhancement

and development of an individual’s or a group’s competences

Sinott et al., 2002

Main questions?Main questions? Can Web 2.0 technologies and eLearning 2.0 principles be

used for knowledge improvement and competence development?

What are the benefits of eLearning 2.0 systems of supporting this?

How should the right functional solution be chosen?

Used MethodologyUsed Methodology

investigation via Internet search engines and using keywords “LMS, LCMS” and “Web 2.0”

forming a feature list with several criteria for the description of the functional features

experimental practices with the environments

comparison between eLearning 2.0 system and LTSA

decision making.

Found SystemsFound Systems

A feature list formingA feature list formingCriteria IndicatorInformation and knowledge capturing and sharingTools and Services

Course WeblogCourse WikiBook-markingRSS FeedsLink SharingPicture SharingAV/ Podcast

Communication SynchronousAsynchronous

Social Networking Social Network

Community file sharing

Productivity Tools SearchEvent Planning

ePortfolio Creation ToolPersonalization ToolsAssessmentNew educational widgets creation

Selected eLearning 2.0 SystemsSelected eLearning 2.0 Systems

EctoLearning http://www.ectolearning.com/Course-Pages

EctoLearning

EctoLearning

EctoLearning

EctoLearning

EctoLearning

EctoLearning

http://www.edu20.org/

Edu 2.0

School-Class- Lessons

Edu 2.0

Edu 2.0

Edu 2.0

Edu 2.0

Edu 2.0

Edu 2.0

Edu 2.0

Edu 2.0

Edu 2.0

Edu 2.0

eLearningCommunity 2.0 http://www.elearningcommunity.com/Classroom-Course

eLearningCommunity 2.0

eLearningCommunity 2.0

eLearningCommunity 2.0

eLearningCommunity 2.0

eLearningCommunity 2.0

eLearningCommunity 2.0

eLearningCommunity 2.0

LearnHub http://learnhub.com/Course-Lessons

LearnHub

LearnHub

LearnHub

LearnHub

LearnHub

LectureShare http://www.lectureshare.com/Course-Lectures

LectureShare

LectureShare

Nfomedia http://www.nfomedia.com/Course-Units

Nfomedia

Nfomedia

Nfomedia

Nfomedia

Nfomedia

Tutorom (Eduslide) http://www.eduslide.net/Course-Lessons

Eduslide

Eduslide

Eduslide

Eduslide

IEEE Learning Technology Systems ArchitectureIEEE Learning Technology Systems Architecture

Interaction Context

Assessment

LocatorLearner Info

Learner Info

(history)

Query

Catalog Info

Locator Learning Content

(new)

(current)

Delivery Evaluation

CoachLearning Resources

Learner Records

Multimedia Behavior

Interaction Context

Learner Preferences

Learner Entity

Unit of l

earning

Learning activities

Learning preferences, needs, aims

Interaction Context

LocatorData, information, knowledge

Catalogue info

Query

Asses

smen

t

Learner infoLocator

Learner info

Processes and Stores

Standard LMSs

eLearning 2.0 Systems

Learner A conceptual process

The learners learn in a closed environment with access to other systems and virtual laboratories in the time of the course duration.

The learners use an open environment with communities of practices, self-organized groups and social networks during the course and after this.

EvaluationA conceptual process

The evaluation is done primarily by educator.

The knowledge provider can participate in the evaluation process as well as other learners.

Knowledge ProviderA conceptual process that incorporate information from several sources, such as the learner, evaluation process, learner portfolio, and knowledge repository and use this information to search and select appropriate knowledge content.

The knowledge provider is primarily educator.- (Input/Output) The preferences, needs and aims are defined.- (Input) The current assessment information from the evaluation process- (Input) Learner information from the learner records.- (Output) Queries may be sent to the learning resources.- (Input) The learning resources return catalogue information.- (Output) Locators are sent to the delivery process.

Can be educator, learner, expert and so on, who is registered and participates in the social environment.- (Input/Output) The preferences, needs and aims are defining and changing continuously- (Input) The current assessment information from the evaluation process- (Input) Learner‘s products from the ePortfolio.- (Output) Queries may be sent to the shared knowledge repository to search for (appropriate) knowledge.- (Input) The knowledge repository returns catalogue information.- (Output) Locators (information, knowledge) are sent to the delivery process.

Processes and Stores

Standard LMSs eLearning 2.0 Systems

Delivery A conceptual process that transforms knowledge obtained via knowledge repository and deliver it to the learners.

- (Input) May receive locators from the educator.- (Output) May use locators to retrieve resources.- (Input) May receive retrieved resources and may transform them in multimedia.- (Output) May send multimedia to the learners.

- (Input) May receive locators from the knowledge provider and/or learners.- (Output) May use locators to retrieve knowledge from different knowledge sources.- (Input) May receive retrieved knowledge and may transform it into a Unit of Learning for the learner.- (Output) May send Unit of Learning with integrated knowledge to the learners.

Learner ePortfolioIt stores learner’s performance information.

Learner record stores information for learner. - (Input/Output) The evaluation process stores/retrieves learner‘s information - (Input) Learner information is sent by educator.- (Output) – Learner information is retrieved by educator.

Learner Portfolio is a storage contains the products of the learner‘s activities.- (Input/Output) After the evaluation process the learner‘s products are stored/retrieved. - (Input/Output) The knowledge provider process stores/retrieves the learner‘s information.

Knowledge repository It collects, stores, retrieves knowledge

The Learning Resources Repository contains the resources uploaded by educators and/or learners.

Knowledge Repository includes knowledge derived by different sources using several services and tools such as: RSS syndication, blog, wiki, podcasts.

- (Input) May be searched by queries.- (Output) The matching information is returned as catalogue info. - (Input/Output) The locators for retrieving knowledge.

DecisionDecision Edu 2.0, eLearning Community 2.0 and Nfomedia

DecisionDecision Edu 2.0

eLearning 2.0 System

Start Page

Social Networks

Multiple, Simultaneous Knowledge CapturingMultiple, Simultaneous Knowledge Capturing

ConclusionConclusion eLearning 2.0 systems allow educators and learners actively

exchange ideas, information and knowledge, from anywhere, using multiple communication modes.

These environments stimulate the participation and individual production, support the performance of formal and informal web-based learning activities, give the greater leverage of collective intelligence, support the dynamics and openness of a learning process.

Edu 2.0 is chosen for further research, learner’s knowledge transfer and competence development.

This eLearning 2.0 system can be used in parallel with start pages and social networks to enhance a learning process.