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March 2015
1
#SAP4CHEM
A collaboration between:
Peter SpielvogelSAP
Simplicity, Entropy, and the Future of the SAP User Experience (SAP Screen Personas and The Second Law of Thermodynamics)
• What is next for enterprise software and what you need to do to prepare for the future
• Difference between UI vs. UX• How to Personalize SAP in minutes• Driving productivity through personalization
What I’ll Cover
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Entropy happens
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The chemical industry faces unique challenges
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Global issuesSustainabilityVolatility
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Why are screens so complex?
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Time
Features
The IT industry is changing quickly
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PersonalizationCloudMobility
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UI UX
User interface is different from user experience
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SAP UX & SAP Screen Personas
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SAP’s focus: help you Run Simple
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Simplify
Decision Making
Business Processes
SAP Usage
Simplify everything
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Simplify Decision Making• Increase usage of SAP
as system of record so real-time information can drive decisions
• Accelerate adoption through a more intuitive user interaction
Simplify SAP Usage• Standardize on one
consistent user experience/ theme for all SAP transactions
• Reduce training requirements with intuitive interfaces and navigation
Simplify Business Processes• Streamline business
process into fewer screens
• Consolidate multiple transactions, screens, or tabs into one simple screen
• Automate repetitive actions or navigation
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SAP UX strategy covers all usage scenarios
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SAP Fiori = The new user experience for SAP software
UX Design Services to help you implement SAP Fiori & SAP Screen Personas
Tools for customers to implement new UX
SAP Screen PersonasModernize SAP GUI,apply Fiori or customer‐branded design
SAP Web IDEBuild and extend Fiori apps
Fiori Launchpad, Fiori Client, SAP Portal Consume Fiori apps
Products with SAP Fiori UX Out of the Box
Today 500+ SAP Fiori HTML5 apps
Future All SAP products (cloud, on‐premise)
Customers simplify screens in many ways
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• SAP Screen Personas demoSeeing is believing
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Why and how to get started
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Help your employees do their jobs betterImprove user productivity
50-200%User
productivity
Factors to consider• Number of users• % time spent on data entry• Per user annual salary
Simplify how people interact with SAPImprove adoption of business processes
20-70% TrainingCost
Factors to consider• Number of duplicate processes• How many can you retire?• Annual maintenance cost
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Make your people feel smarterDecrease training costs
40-60% TrainingCost
Factors to consider• Number of users• % trained annually• Training cost per user
Reduce rework to make everyone happierIncrease Data Quality
10-30% DataQuality
Factors to consider• # of data entry errors annually• Average cost to correct each error
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Follow the process...
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Identify Processes
Simplify Processes
Analyze Data Requirements
Build Screens
Automate Where Appropriate
UX is a team sport
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Business Process Expert
SAP Screen Personas Expert
Design Expert
• Understand data• Simplify flows
• Build screens• Write scripts
• Observe users• Create designs
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Summary
Productivity Through Personalization
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SAP Screen Personas works onSAP GUI (Dynpro Screens on Windows or Mac desktop or Windows 8 tablet)Web Dynpro applications coming soon
RequiresBusiness Suite (ECC 6) with UnicodeSAP Screen Personas 2.0; Kernel 7.21 or higherSAP Screen Personas 3.0; Kernel 7.42 (ramp‐up)
Not NowCRM, iPad, iPhone, Android
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Where to learn more
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Product Page www.sapscreenpersonas.com
Getting Started resource page
scn.sap.com/docs/DOC‐54574
Run Simple with SAP Screen Personas 3.0
scn.sap.com/community/gui/blog/2014/09/30/run‐simple‐with‐sap‐screen‐personas
SAP UX on SAP.com
www.sap.com/solution/ux‐user‐experience/software/overview.html
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How to Contact Me
Peter Spielvogel SAP Imagineering
Questions?
