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Please view the updated version: http://www.slideshare.net/peterspielvogel/sap-screen-personasapril2014 SAP Screen Personas allows companies to improve user productivity through personalization of their SAP ERP screens. By providing the right information to the right users in the right context, they can get more done in less time with greater accuracy. With more intuitive SAP screens, organizations can enhance user satisfaction, minimize training time, and spend less money on screen modifications.
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SAP Screen PersonasProductivity through Personalization
Public
February 2014
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 2Public
Intuitive Screens Enhance Usability
functionality performance user experience
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 3Public
SAP Screen Personas improves user productivity
Clicks Screen ElementsMore Simple
Productivity Training Time
Adoption
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 4Public
Modernize SAP without disruption
© 2013 SAP AG. All rights reserved. 5
ChangeLabels
Conditional Formatting
Re-arrange
Change Colors
Hide & Merge
Automate Steps
Customer Success Stories
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 7Public
Mining company simplifies IT help desk
Reduce the number of screens, keystrokes to complete common IT transactions
1-click access to day-to-day functions Automated many tasks, allowing employees to work more efficiently
Customer Need
Project Results
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 8Public
Customer Need
Project Results
University empowers maintenance workers
Simplify SAP usage for maintenance workers, reduce training needs
Deployed dashboard that provides 1-click access to all day-to-day functionsAutomated tasks to simplify processes
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 9Public
Customer Need
Project Results
Medical technology company simplifies quotation process
Sales team wanted to spend more time selling and less time in SAP
Streamline the quotation process from 8 screens to 2
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 10Public
Customer Need
Project Results
Gaming company improves call center efficiency by 233%
Make call center staff more productive
Increase calls processed per hour from 6 to 20
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 11Public
Customer Need
Project Results
Entertainment technology company cuts clicks by 83%
Reduce data entry time for common transactions
Reduced steps to create “equipment” from 30 to 5
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 12Public
Seeing is believing
Live Demo
Implementing Personas
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 14Public
Personas is part of a broader UX improvement process
Identify Processes
Simplify Processes
Analyze Data Requirements
Build Screens Using Personas
Automate Where Appropriate
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 15Public
The right team ensures a successful Personas project
Business Process Expert
Personas Expert Design Expert
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 16Public
Productivity savings can fund the Personas project
• Number of users• % time spent on data entry• Per user annual salary• Improvement range: 50-200%
Improve user productivity
50-200%User
productivity
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 17Public
Lower training costs can fund the Personas project
• Number of users• % trained annually• Training cost per user• Improvement range: 40-60%
Decrease training costs
40-60% TrainingCost
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 18Public
Less rework can fund the Personas project
• Number of data entry errors annually• Average cost to correct each error• Improvement range: 10-30%
Increase Data Quality
10-30% DataQuality
Summary
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 21Public
Personas delivers productivity through personalization
Works onSAP GUI (Dynpro Screens)(Windows or Mac desktop, Win 8 tablet)
RequiresBusiness Suite (ECC 6)Kernel 7.21 or higher (7.40 for HTML)
Not ForWeb Dynpro applications, CRM, SRM, iPad, iPhone, Android
AvailabilityPersonas 2.0 is available now
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 22Public
More information
SAP Screen PersonasProduct Page http://www.sapscreenpersonas.com
Fact Sheet http://wiki.scn.sap.com/wiki/download/attachments/298682098/SAP%20Screen%20Personas%20information%20sheet%2024690_IS_24690_en.pdf
Demo Videoshttp://www.youtube.com/watch?v=gquHYSGHol8 (intro)http://www.youtube.com/watch?v=tpMdktziC_8 (basic scripting)http://www.youtube.com/watch?v=h5ABusVy9I4(product tour)
Customer-Facing Presentations http://www.slideshare.net/peterspielvogel/
How-to instruction videos http://goo.gl/Y8I1s
Myth vs. Truth blog series http://goo.gl/B2MIO3
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Thank you
www.sapscreenpersonas.com
