Membership 2014–15

TOGETHER WE MAKE MANCHESTER

CityCo strives to make Manchester city centre a better place to work, visit and live. As part of our city centre, you’re part of the story, part of what makes this city tick, and part of what makes our city succeed. We all want Manchester to be a thriving, competitive

and sustainable international city. And achieving this brings benefits to all. At CityCo, we connect businesses with public agencies, bringing together the people, ideas and energy to make great things happen. As a member, you will have the chance to have your opinion heard and meet other key players in city centre Manchester through our networking events and city-wide activities.

As the city centre management company, we represent companies across all sectors, sizes and locations. We also run the city’s first Business Improvement District, the Heart of Manchester BID. It’s all about the right connections and the right intelligence – together we can create a vibrant and prosperous city centre.

MAKING GREAT THINGS HAPPEN

YOU’RE IN GOOD COMPANY

“No other city centre agency can offer such unrivalled connectivity. Access to senior private and public sector figures, alongside meaningful networking opportunities, are crucial benefits for any business.”

__Sir Richard Leese, Leader, Manchester City Council

Our members benefit from:

• 24/7 operational and security support

• Networking and introductions to key contacts

• Timely and relevant intelligence and insight

• Involvement in our city centre events

• Connection to our PA Network

• Services of our Business Crime Reduction Partnership

CityCo’s network includes Bruntwood, Cornerhouse, Capital Properties, Hilton Hotels, Argent Estates, Living Ventures, magneticNorth, Great Northern, DWF, Manchester Arndale, MMU School of Art, Barclays, Manchester Galleries and NCP to name just a few.

And through our management of the Heart of Manchester BID, we have contact with over 380 businesses in the retail district.

We have around 130 members from a range of sectors including retail, leisure, property, professional and financial services, hotels, transport, education, utilities, creative industries and hospitality.

“Bruntwood work with CityCo on the practicalities of keeping our communities clean, safe and functioning effectively.”__Kate Vokes, Marketing & HR Director, Bruntwood

These could be around litter, street cleaning or the removal of commercial waste for example. We can also escalate complex problems to do with traffic management, noise, homelessness and begging on your behalf. These may not be the most glamorous of subjects, but are the things that really matter to people in the city centre.

We will help to deliver the environmental improvements that mean your business can continue to maintain the very highest standards.

Our members benefit from:

• Reactive and 24/7 emergency support

• Dedicated account management

• Regular meetings with CityCo staff

On the groundWe’re helping to make Manchester a clean, attractive and welcoming city. Our team is on hand, working with the city’s public agencies and private sector suppliers, to help resolve daily operational issues, and address longer term concerns.

“CityCo’s corporate events offer a fantastic opportunity to meet business leaders from across Manchester, the UK and abroad, while gaining an insight into relevant city-wide projects and developments.”

__Stephen Benson, Partner, DWF

Our network is vital to your business. We can put you in touch with the right people to drive forward your plans, and ensure you are connected where it matters.

Our corporate events are your chance to meet decision-makers, share your views and experiences, strike up partnerships and build the network your business needs. They are also programmed to inspire and create debate about ideas and best practice from across the country and overseas.

We run a number of streams including CitySessions, CityConversations, CityBriefings and an annual CityLunch for senior colleagues.

Our members benefit from:

• Introductory service

• Networking events programme with over 25 events per year

• Involvement in sector and location-specific working groups

Meeting the right people We work across both the public and private sectors, and with the city’s most senior figures. As a member of CityCo, our contacts are your contacts.

“Being a CityCo member delivers real value to our business. It provides us with a strategic city wide picture that we find really useful in helping to shape the future direction of the company.” __Lou Cordwell, Founder & CEO, magneticNorth

We keep our members up-to-date with the insider information they need, from the impact of major transport and development works, road closures and city centre events, to the latest performance statistics. We can also share intelligence about footfall, sales, hotel, transport, employment, crime and property trends.

Our members benefit from:

• Quarterly city centre performance reports

• Up-to-date city centre events calendar

• Security alerts

• Regular web, twitter and email updates

In the know Finding out what’s going on, when, and how it affects your business is key and this is where CityCo can help. We make sure you’re armed with the facts and figures to help shape your short and long term business plans.

380

90,000m2

‘Grow Boxes’ installed in Piccadilly Basin, Northern Quarter and Victoria Street to encourage urban growing and sustainable eating

1,290

of extra street cleaning in 2013 – that’s the equivalent of over 12 football pitches

364businesses subscribed to our BCRP network

25,000happy picnickers at our fourth Manchester Picnic

guests at our corporate events in 2013 including CityConversations on property, retail, greening and place-making

60

At a glance CityCo is at the heart of projects right across the city centre.

Behind the scenes Tours for our members of Central Library, NOMA, Manchester Science Park, Albert Hall, MMU School of Art, Whitworth Art Gallery and MOSI. HOME, No. 1 St Peter’s Square and National Graphene Institute to come…

On your behalf Operational issues resolved for members including Hilton and Macdonald Hotels, House of Fraser, The Bridgewater Hall, Debenhams, Bruntwood, Living Ventures and Great Northern.

Grey to green Stevenson Square greened with new trees, a mini roof garden and hanging baskets.

Garden City Six Manchester Garden City schemes already delivered alongside seasonal planting and volunteering events.

Street life Northern Quarter street parties, Chinatown carnivals, The Manchester Picnic and Canal Festival animating our city.

Canal culture Rochdale Canal development and maintenance plans being delivered with the Canal and River Trust, National Trust and Manchester City Council.

Street art Commission and manage a rolling programme of outdoor art, bringing colour and visual inspiration to the Northern Quarter.

Heart Safe Installation of defibrillators at key city centre locations – in partnership with North West Ambulance Service and Manchester City Council – establishing Manchester as a ‘Heart Safe Zone’.

“CityCo is an outstanding example of how a partnership between the public and private sectors can support and help drive a city’s economic growth and ensure we are competing across the UK and internationally.”

__Sir Howard Bernstein, Chief Executive, Manchester City Council

PA Network members at events hosted by Malmaison, Selfridges, Harvey Nichols, Grill on New York Street, Albert Square Chop House, and Double Tree Hilton

£2.64m(AVE) of press coverage for Dig the City 2014

Our members benefit from:

• Showcasing brand and products through our public events

• Meeting CSR and staff engagement objectives

• VIP invites and incentives for employees, customers and clients

Bringing our streets to lifeFestivals, markets, concerts, special shows – no matter what the occasion, Manchester knows how to put on the best events. And CityCo is part of the picture.

We put our members at the very heart of our activities. Our events aim to drive higher spending ABC1 audiences into the city centre and include Northern Quarter celebrations, The Manchester Picnic, Canal Festival, MCR Student Takeover, Chinese New Year and Dig the City, our urban gardening festival. As a member of CityCo you can benefit from the increase in footfall and positive local, regional and national media exposure our events attract.

Supported by our members, networks and alongside the Heart of Manchester BID, we deliver our own public events to animate the streets, build Manchester’s profile and improve the visitor experience.

“CityCo’s flagship events including Dig the City and The Manchester Picnic play a vital role in animating the city. The events are gaining regional and national attention and help to enhance the overall city experience.”

__David Partridge, Managing Partner, Argent Estates

“CityCo celebrates Manchester’s diversity by developing the Piccadilly, Northern Quarter and Chinatown areas. Whether it’s business and community engagement, greening and street art, or family friendly events, CityCo plays a significant role.” __Richard Lewis, Property Director, Town Centre Securities

“As managers of the Heart of Manchester BID, CityCo demonstrates a very positive impact on city centre retail in helping to drive sales and footfall alone. We are proud to work with CityCo, from participating in its events to bringing retailers together to drive spend, the company makes a valuable contribution to the retail core.”

__David Allinson, Centre Director, Manchester Arndale

“Hosting a CityCo PA Network event is a fun way to engage with the city’s executive assistants and we have already had a number of enquiries following the event.”

__Mili-Anne Bhatia, Head of Marketing, The Victorian Chop House Company

Our members benefit from:

• Invitation for staff to join the PA Network

• Opportunity to showcase your business

• Monthly newsletter to share your special offers

Showcasing your brand to our PA NetworkCityCo coordinates a network of over 380 PAs, Executive Assistants and Office Managers from across the city centre business community.

It’s free to join and we run special evening events every two months. Usually held at a bar, restaurant, shop or hotel, it’s a chance for our members in corporate hospitality to showcase their brand, products and facilities to this incredibly influential group of bookers. An established and well-regarded network, it has a long track record of securing future business for our members.

The Manchester Business Crime Reduction Partnership (MBCRP) helps to create a safe and secure city for customers, staff and visitors by reporting and tackling crime, offering expert security training and providing information and alerts to the business community.

Our members benefit from:

• 24/7 security account management

• Access to an online portal (DISC) to share data on repeat offenders

• Business representation at meetings attended by GMP and relevant parties

• Access to a day/night radio network, linked to a CCTV control room

• Management of city centre Civil Exclusion schemes

• Delivery of security training sessions

Reducing crime CityCo coordinates the MBCRP with city centre businesses, Greater Manchester Police and Manchester City Council.

Here to help As a member, there’s always someone to answer your questions, offer advice and let you know what’s happening in the city centre.

You can pick up the phone, send us an email, tweet us or catch up at one of our membership events or account management meetings.

To find out more and discuss fees, talk to our Membership Manager

Rachel Brydon 0161 838 3263 rachel.brydon@cityco.com

JOIN US

CityCo is an independent membership organisation. Our business network covers all sizes, sectors and locations across the city centre. We help you to have your opinion heard, shape what happens in the city centre, expand your activities and connect with the right people at the right time.

cityco.com @cityco

CityCo is your city centre management company, working to make Manchester a vibrant, prosperous, international city.

cityco.com @cityco