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8/24/2018
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Developing HR as a Strategic Business PartnerHR Transformation 3.0
If it is to be, it is up to me
What’s in the Way?
Lack of trust
Past failures
Resistance to change
Hopelessness, fear, and frustration
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What is in the Way of Great Relationships?
What Are Your Greatest Challenges with Business Managers?
M.O.R.T.A.R.™
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INEF
FEC
TIV
EEF
FEC
TIV
E
1. HopelessnessShame, dispritedness
2. FearAnxiety, craving
3. FrustrationAnger, egotism
4. CourageBravery, resolution
5. EngagementMotivation, tolerance
6. InnovationObjectivity, openness
7. SynchronicityLove, harmony
Power and freedom
Seven Levels of Personal, Group, and Organizational Effectiveness
NeuropathwaysNeuropathways
Formulation:How to Do It
Partnership
Alignment
Shape
Empower
Influence
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Thank You!
For a free assessment, text
MAXIMIZE123
to 44222
Create Focus
Vision
Mission
Big impact
Promises
Whole Systems Thinking
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Who are your customers?
What is your value proposition?
How will you organize yourself
to deliver it?
What returns can you expect for your efforts?
Markets
Segments
Customer
Needs
Products
Services
$$
Value
Profit
Vision
Define target markets and customers
Your differentiated value position
Your business structure and
process
Business results/financial returns
Feedback
Focus on the manager’s objectives
Collaborate on Big Picture
Isolate constraints
Devise game plan
Establish milestones and accountability
Maximize Your Influence
Inspire Alignment
Mission, vision and values
People linkage
Action plans with milestones
Course correction
Contingency plans
Celebration
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Company Mission, Vision, and Values
Hiring the right people
Clarifying roles & expectations
Managing in 1 minute
Using development tools
Removing constraints
Work-A-Bility
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Committed to People
Learn motivations
Anticipate triggers
Create bright paths
Advocate for career development
Inspire personal development
Understanding Resistance
Level 1: They don’t get itLevel 2: They don’t like itLevel 3: They don’t like you
Creating Buy-In
Level 1: Make your caseLevel 2: Replace fear with excitementLevel 3: Rebuild the Relationship
InspiringBreathe life into people
Stimulate purpose
Engage alignment
Communicate early and often
Gain buy-In
Teach big picture
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Accountability for Others
What failed vs. who failed
Praise publicly, criticize privately
Create environment for creativity and innovation
Accept the Feedback
Be willing to hear it
Listen for information, not judgment
Ask questions
Turn the feedback into coaching
Meet this 140-year old manufacturing company
▪ Frustration and Status Quo culture
▪ Impending employment shift due to retirement at all levels
▪ Poor communications, Gossip prevailed
▪ Needed Vision and Purpose beyond a paycheck
▪ Needed Alignment, strategy and people
▪ Needed Development of Leadership
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▪ Leadership Level Set™
▪ Strategic Advance™
▪ All key roles aligned with vision
▪ Management training
▪ Human Resources transformation
▪ Conscious Hiring®
HR Transformation
Level Set™All voices heard
Clarity of purpose • Response agility • Truth telling • Dismantling upsets • Empowering leadership
Strategic Advance™Define values, shape culture
Vision • Mission • Core values • Operating ways of being
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Role Linkage to Big PictureWhat does the ideal candidate look like?
True LeadersHead of HR in partnership with CEO
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6.9%Salaried TO down from 9.0%
6.6%Rise in revenue
2.6% Rise in gross profit
1.5%Increase in net profit reserves
1.4%Increase in net profit
Biggest Learnings
Action Steps
Margaret Graziano Chief Evangelist, KeenAlignment
Tiffany TremmelChief Talent Strategist, Clow Valve
