FalconStor QSG Storage Appliances R710 ISE

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FalconStor Hardware QuickStart G

Storage Appliances

www.falconstor.com

1. Unpack your system. If a shipment includes multiple boxes, the

shipping label may identify a box as Box x of y.

2. Verify appliance box contents. The box should contain the correct

appliance, required power cords, rail kit, cable management arm kit,

rack-mounting instructions, and product keycode certicates, as well as

the FalconStor Software QuickStart Guide.The FalconStor ID and service tag are located on the Express Service

Tag [EST] pullout on the appliance front panel; the service tag is also on

the back panel. The Software QuickStart Guide describes how to use

the Web Setup wizard to set up network confguration and passwords

and enter license keys, as well as install/download client software,

management consoles, and guides.

3. Verify storage enclosure box contents (if ordered). Each box should

contain the correct enclosure, two SAS interconnect cables, and

required power cords.

The FalconStor ID is located on the top surface of the enclosure; the

service tag is located on the front or side panel.

Notes:h FalconStor product keycode certicates may be shipped separately.

h A monitor, keyboard, and mouse are not provided.

h This guide does not describe setup/conguration of expansion hardware.

Contacting FalconStor Customer Support:

h Support policy documents (pdfs) for your system are available at http://

www.falconstor.com/support and on the FalconStor Customer Support

portal (FSCS). The Technical Support Handbook describes the servicesavailable on FSCS.

h Create an account on FSCS in order to open support tickets and

access all services provided by your purchased support plan.

h Open a support ticket to report damaged or missing items, as well as

any problems you encounter during setup and conguration.

h Do not remove/replace hard drives or open components except underguidance from a FalconStor Technical Support representative.

Storage Appliance with two external controller cards and up to 5 storage enclosures

Storage

Enclosure 1

This guide supports thefollowing models:

All FS7FDSSA3xxR*

All FS7FDSSA6xxR*

All FS7VTLSA3xxR*

All FS7VTLSA6xxR*All FS7NSSSA3xxS*

All FS7NSSSA3xxA*

All FS7CDPSA3xxB*

All FS7CDPSA5xxB*

1 Unpack and veriy shipped materials

3 Connect hardware components

The FalconStor storage appliance will occupy 2 rack-mount units (2U);each storage enclosure will occupy 3 rack-mount units (3U).

Install the rails and their respective components in the rack according to

the rack-mounting instructions.

2 Install components in a rack

Connect a monitor and USB keyboard to the appliance. The connectors on theback of the appliance have icons to indicate the corresponding cable. Be sure

to tighten all screws on cable connectors. A mouse is not needed; a KVM device is

permitted. A serial port is also available.

Use an Ethernet cable to connect your network switch to the eth0 LAN port.

Use another Ethernet cable to connect your network switch to the Remote

Access Controller (RAC) connector. The RAC (equivalent to IPMI) provides remote,

web-based management access to the appliance.

If your unit includes Fibre Channel, connect Fibre Channel cables between your

switch and the FC ports on the rear of the appliance.

If you are using a Fibre Channel switch, the switch name server indicates whether or

not the switch port is online.

Use two power cords to connect your appliance to a power source; secure each

cord in the nearby clip.

Use a power cord to connect each storage enclosure EMM to a power source.

Storage

Enclosure 5

Storage

Enclosure 3

Storage Enclosure 4

Storage Enclosure 2

If your system includes one controller card: Storage enclosures are not

included in the base system. Skip this step.

If your system i ncludes two controller cards: Up to 5 storage enclosures can be

included in the base system. Use the SAS interconnect cables to connect storage

enclosures to the storage appliance in the order described below and shown at right.Connect storage enclosures with 2 TB drives before those with 1 TB drives.

Storage enclosure 1:

Connect the external SAS cable from Port A on Controller 1 to the In port onEnclosure Management Module (EMM) 0 and from Port B on Controller 1 to the In

port on EMM1. If you have only one storage enclosure, it must be in this position.


Connect Port C on Controller 2 to the In port on EMM 0 on enclosure 2.

Connect Port D on Controller 2 to the In port on EMM 1 on enclosure 2.


Connect the Out port on EMM 0 on enclosure 1 to the In port on EMM 0 on enclosure 3 .

Connect the Outport on EMM 1on enclosure 1 to the In port on EMM 1 on enclosure 3 .

Storage enclosure 4:Connect the Out port on EMM 0 on enclosure 2 to the In port on EMM 0 on enclosure 4 .




Connect the Out port on EMM 1 on enclosure 3 to the In port on EMM 1 on enclosure 5 .On the front panel of each storage enclosure, set the storage mode switch to the upper

position.

Important: If you purchased and received expansion storage enclosures or other

expansion hardware, do not connect them at this time. After you have successfullycompleted setup of the base system, you can connect and congure other hardware

according to the Hardware QuickStart Guide shipped with that hardware.

Port link status LEDs (controller and sGreen: All links into the port are connectAmber: One or more links into the port aOff: All links are disconnected, the cablecontroller is in a power-down or reset sta

EMM status LEDs (storage enclosureGreen solid: Normal Flashing:Firmware

Amber solid or ashing: Did not boot/ncannot connect. Contact Technical SuppOff: Did not boot/not congured correctlContact Technical Support.

Port link status LEDs EMM status LED

Keys to successful setuph Closely follow all instructions.

h Connect system components correctly.

h Power-on/off system components in the correct order.

Fibre Channel LEDs

Controller LEDs Controller LEDs

Optional: Connect the status indicator extension cable between the system status indicator con

cable management arm.

To identify an appliance in the rack, press the system ID button (7 on the front panel or on theThe LCD panel (front) and system status indicator LED (back) ash blue until the ID button i

This QuickStart Guide describes how to complete initial setup and

conguration of your FalconStorStorage Appliance system (thebase system). Your base system includes:

h Storage appliance with one or two external controller cards and 2-6

internal hard drives

h Optional PCIe cards (Fibre Channel or NIC)

h 0-5 storage enclosures (each with 15 internal hard drives)

Because of these variations, this guide may refer to components and

conguration steps that do not apply to your base system.

Storage Appliance with one external controller card and no storage enclosures

Optional Dual-port

Fibre Channel HBA

card

Ethernet

connectors

PCIe expansion s lo ts PERC 6/E SAS RAID

Controller card

Power supp

and cord cli

Powe

statu

Video

connector

Serial

connectorUSB

connectors

8/2/2019 FalconStor QSG Storage Appliances R710 ISE

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Copyright 2011 FalconStor Software. All Rights Reserved.

FalconStor Software is a registered trademark of FalconStor Software, Inc. in the United States and other countries. All other brand and product names are trademarks or registered trademarks of their respective owners.

FalconStor Software reserves the right to make changes to the information contained in this publication without prior notice. The reader should in all cases consult FalconStor to determine whether any such changes have been made.

HQSG-ISE-103111-EZ5-v7.00

2 Huntington Quad

Suite 2S01

Melville, NY 11747

+1 631 777 3332

www.falconsto

FalconStor Hardware QuickStart Guide / Storage Appliances (ISE)

Thank you for purchasing a FalconStor soStorage Appliance

4 Perorm initial appliance confguration

To continue system conguration, open a browser from a computer that is on tnetwork as your appliance and go to the Web Setup address (i.e., http://10.0.0

address you set for eth0).

The FalconStor Web Setup wizard guides you through the process of enteringchanging the administrator password, setting the network conguration for you

and other steps that apply to the installed FalconStor solution. Depending on t

will also conrm the RAID conguration for your system or choose t he RAID co

LUN size that are appropriate for your needs.

Use the FalconStor Software QuickStart Guide to help you complete the wizar

install client software and management consoles, and download user guides a

documentation.

While in Web Setup, launch or install the FalconStor Management Console, th

console to enable and congure additional Ethernet ports (if necessary) and co

advanced features for your software solution.

5 FalconStor Web Setup

Storage Enclosure

1 Storage enclosure status LED. Blue = OK; if ashing amber, call Technical Support.2 Power LED (green)3 Split mode LED (should not be lit).

4 Storage enclosure mode switch (should be in upper position).

5 Drive activity LED. Flashing green = data activity.

6 Drive status LED. Green = online; if ashing amber, call Technical Support.

7 Drives (15). See label for drive capacity (1 TB or 2 TB).

4

1

2

3

5 6 7

HOW TO START YOUR SYSTEM CORRECTLY

h Power-on the LAST storage enclosure in the chain.

h When the blue LED on the enclosure front panel is lit, power-on the next enclosure.

h Repeat until all enclosures are started.

h Always use both power switches and make sure both are set to the same position.

h Power-on the storage appliance.

Important: Powering-on system components in the wrong order may cause the appliance to

lose its connection to attached storage. If this occurs, contact Technical Support.

8

9

10

1 Power-on button/indicator2 NMI button (use only if directed by Technical Support)

3 Auxiliary USB connectors

4 Auxiliary video connector5 LCD menu buttons

< Left - Moves cursor back.

Selects highlighted menu item.

> Right - Moves cursor forward. To scroll messages:

- Press once to increase scroll speed.- Press again to stop.

- Press again to return to default scroll speed.

6 LCD panel

7 System ID - Turns system ID mode on and off.

8 Express Service Tag (EST) pull-out9 Hard drive LEDs

Upper - green = normal status; if amber, call Technical Support.

Lower - blinking green = data activity.

10 Hard drives (2-6)

1 2 3 4 5 6 7

Standard Shut-down Procedure

If you need to shut down your system, proceed as follows:

h To avoid data corruption, properly shut down all client applications and/or u

volumes and virtual devices that are provisioned from the storage applianc

h Use the RAC or local KVM to log into the storage appliance and run the pow

h Power-off storage enclosures, starting with the FIRST enclosure in the cha

Make sure all connections are secure.

Power-on your system.

Check connection indicators: LEDs for controllers, EMM status, and Port Link should besolid green; if applicable, the FC LED for your link speed (solid orange, green, or yellow)

should be lit. If otherwise, contact Technical Support.

VTL-S and FDS only: Watch the monitor connected to the appliance. A message will

be displayed if your system conguration does not match the conguration expected

for your model. If this occurs, selectYes in the display. The system application will halt

automatically. Do the following:

h Use the RAC or local KVM to log into the appliance using the default user ID root and

default password IPStor 101.

h Run the poweroff command.

h Power-off storage enclosures, starting with the FIRST enclosure in the chain.

h Review all connection steps and then restart t he system.

Initial start-up is complete when you see a message indicating that the appliance

is ready for Web Setup. Continue with to reset the IP address for the appliance

(recommended for all products) or exit and start Web Setup (go to 5).

Select Reset IP to display the Network Conguration dialog. You can change

the default IP address, netmask, and gateway for eth0 and RAC/IPMI to match

your existing subnets. If you do nothing, the defaults will not change. Before you

continue, obtain two IP addresses from your network administrator.

For eth0, the default IP address is 10.0.0.2, with the user ID root and the password

IPStor101 (both are case-sensitive).

For RAC/IPMI, the default IP address is 192.168.168.1xx, where xx repeats the lasttwo digits of the FalconStor appliance ID (FSxxxxx), located on the EST pullout on

the front panel. The default user ID is admin and the default password is falcon101

(both are case-sensitive).

When you are done, make a note of the nal IP addresses.

Two command buttons are available: Reset clears any settings you may have changed,

allowing you to start over. Exit displays the login prompt; log into the applianceusing the default user ID root and default password IPStor101. Manually congure

advanced network settings and/or network connectivity or perform troubleshooting

using standard Linux network tools.

Network Conguration Changes after initial start-up

h For eth0 and other ethernet ports, change network/login information using Web Setup or

the FalconStor Management Console.h For RAC/IPMI, enter the RAC/IPMI IP address in your browser to connect to

the Remote Access Controller console, where you can change network/login

information and display information about appliance activity.

Documents

FalconStor QSG Storage Appliances R710 ISE