Magazine of the International Federation of Freight Forwarders Associations

No. 126 | March 2019

KAZAKHSTANIn the midst of the action

50 YEARSAirfreightInstitute of FIATA

ONLINE APPROACHFLA has three newcourses on its agenda

STOP BAD TRAFFICMeasures againstillegal wildlife trade

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We care for your cargo.swissworldcargo.com

How we contributeto the successof cancer research.Recently we transportedsome 2°C to 8°Ctemperature-sensitivebiotech productsin special boxes fromSan Francisco to aSwiss laboratory wherecancer drugs areprepared to improvepatients’ quality oflife worldwide. This isjust one of the manysuccess stories we sharewith our customers.

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No. 126 | March 2019 FIATA REVIEW 3

CONTENTS

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EXCLUSIVEEditorial5 From the President’s Desk

Air Freight Institute AFI6 Current figures

and hot topics

Personally8 Meet Ole Hagen –

Vice President of FIATA’sExtended Board

Country Report10 Kazakhstan – right

in the middle betweenChina and Europe

FIATA Logistics Academy FLA12 The future of learning

ICC BASCAP on the move13 Against counterfeiting and piracy

FIATA diploma powered by IIFA14 Tenth graduation class

celebrated in Dublin

Securing Wildlife16 What your company can do

to prevent wildlife trafficking

Here & There / Agenda18 Obituary19 Happy Birthday19 Forthcoming Events19 Masthead

FIATA SecretariatSchaffhauserstrasse 104CH-8152 Glattbrugg/SwitzerlandPhone +41 (0)43 211 65 00, Fax +41 (0)43 211 65 65info@fiata.com, www.fiata.com

CoverSome of Kazakhstan’sspectacular mountaincountry, near the cityof Almaty.Photo: iStock/Aureliy

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Thursday, 28th March 2019Time Name of the meeting Location Contact person

07:15 – 17:00 Registration Foyer entrance level Elena Primitzhofer

08:00 – 10:15 Region Africa and the Middle East Gottfried Keller (part Romeo) Bassil Eid

08:30 – 10:15 Region Americas Othmar Ammann FIATA Director General

08:30 – 10:15 Region Asia Pacific Patio Süd & West Daniel Bloch

08:30 – 10:15 Region Europe Gottfried Keller (part Julia) FIATA Director General

10:15 – 10:45 Coffee break Foyer Elena Primitzhofer

10:45 – 12:00 Advisory Body Legal Matters Gottfried Keller Angela Song

12:00 – 13:00 Lunch Foyer Elena Primitzhofer

13:00 – 14:15 Advisory Body Safety and Security Gottfried Keller Bassil Eid

14:30 – 15:45 Advisory Body Vocational Training Gottfried Keller Angela Song

16:00 – 17:30 Multimodal Transport Institute Gottfried Keller FIATA Director General

17:30 – 17:45 Coffee break Foyer Elena Primitzhofer

17:45 – 19:15 Association Members’ Forum Gottfried Keller FIATA Director General

19:15 – 20:15 Welcome reception Foyer Elena Primitzhofer

Wednesday, 27th March 2019Time Name of the meeting Location Contact person

09:00 – 16:00 Meeting of the Presidency* FIATA Secretariat FIATA Director General

16:30 – 18:30 FIATA Foundation* FIATA Secretariat Barbara Wieser

19:30 – 22:30 Presidency Dinner (for participants of the Presidency Meeting only) TBA – Pick-up at 19:30at the Crowne Plaza

FIATA Director General

Friday, 29th March 2019Time Name of the meeting Location Contact person

08:15 – 17:00 Registration Foyer entrance level Elena Primitzhofer

08:20 – 09:20 Council of Past Presidents* TBA Angela Song

09:30 – 11:00 Airfreight Institute Gottfried Keller Daniel Bloch

11:00 – 11:30 Coffee break Foyer Elena Primitzhofer

11:45 – 13:00 Custom Affairs Institute Gottfried Keller Daniel Bloch

13:00 – 14:00 Lunch Foyer Elena Primitzhofer

13:00 – 14:00 WG Sustainable Logistics, lunch meeting Othmar Ammann, lunch offered Bassil Eid

14:15 – 15:30 FIATA Logistics Academy Gottfried Keller Verena Schaer

15:45 – 17:00 Advisory Body International Affairs Gottfried Keller Bassil Eid

17:00 – 17:30 Coffee break Foyer Elena Primitzhofer

17:30 – 18:45 Advisory Body Information Technology Gottfried Keller Bassil Eid

19:30 – 23:00 Dinner of the Extended Board* TBA – Pick-up at 19:30at the Crowne Plaza

FIATA Director General

Saturday, 30th March 2019Time Name of the meeting Location Contact person

09:00 – 12:00 Meeting of the Extended Board* Gottfried Keller FIATA Director General

12.00 – 13.00 Buffet Lunch Foyer/Restaurant FIATA Director General

PLEASE NOTE:If you are not a FIATA member you may not be admitted to the Headquarters Session. If you wish to become a member, please log on tohttp://fiata.com/membership/becoming-a-member.html

* FIATA Presidency, FIATA Foundation, Council of Past Presidents, FIATA Sustainable Logistics WG and FIATA Extended Board meetings are for members of these bodies only.

FIATA HEADQUARTERS SESSION 2018 PROGRAMMEZurich, 27th–30th March 2019Hotel Crowne Plaza, Badenerstrasse 420, CH-8004 Zurich, Phone +41 44 404 44 44

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No. 126 | March 2019 FIATA REVIEW 5

FROM the pResident’s desk

on the 3rd of March 1969. Happy 50thanniversary, AFI!

In the past half a century, the AFIhas been following airfreight’s marketdevelopments, addressing its members’concerns and safeguarding the interestsof air forwarders. On behalf of the FIATAPresidency, I’d like to convey our sinceregratitude to all the chairs, delegates, ex-perts and managers who have contributedto AFI in the past 50 years, for their tirelessefforts and ongoing diligent work.

I am glad to see two articles from ourpeer associations, one from ICC BusinessAction to Stop Counterfeiting and Piracy(BASCAP) and one from TRAFFIC,on illegal wildlife trafficking, in this is-sue. FIATA has been working with thesebodies to raise awareness and social re-sponsibility in the supply chain.

Kazakhstan is located in the centreof the Eurasian continent and plays anincreasingly important role in the vari-ous trans-Eurasian corridors. You can readmore about Kazakhstan in the CountryReport. You are probably also very inter-ested to know more about FIATA VicePresident Mr. Ole Hagen, who has workedin seven countries, speaks six languagesand has extensive experience in manyfields, quite apart from freight forwarding.

The new chapter of 2019 beginswith quite a few uncertainties for us all.We’re waiting to see where Brexit and thetrade tension between USA and Chinawill lead us. I hope to discuss these criti-cal issues for our industry with you atour HQ Session.

Enjoy your read, see you in March.Best regards,

Babar BadatFIATA President

Welcome to the first edition of theFIATA Review in 2019!

The FIATA Headquarters Session 2019will be hosted from the 27th to the30th of March in Zurich, Switzerland.This represents another opportunity forFIATA members to exchange informa-tion and deliberate on important policyissues in our sector. I very much lookforward to seeing you in Zurich.

I am especially proud to announcethat FIATA’s first digital courses will belaunched at this event. They are ‘Intro-duction to Global Logistics Theory andManagement’, ‘Maritime Transport’as well as a digital ‘Train-the-TrainerCourse’ for the FIATA Foundation -Vocational Training. In an environmentincreasingly characterised by the globali-sation of markets and growing levels ofcustomer expectations, FIATA believesit’s critical to provide the industry withtraining foundations that increase itsability to compete, incubate innovationand encourage the interest of youth towork in the industry.

Regarding vocational training, youcan read more about the ten years of ac-tivities conducted by our Irish associationIIFA on FIATA’s Diploma in Freight For-warding. I am glad to see that the FIATAdiploma and higher diploma are gaininggrowing recognition on a global scale andthat more young professionals can benefitfrom the vocational training conducted byFIATA Association Members.

Another special occasion at the HQSession will see the 100th meeting of theAirfreight Institute on the 29th of March.AFI was established exactly 50 years ago,

Dear Colleagues and Friends

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6 FIATA REVIEW No. 126 | March 2019

AIRFREIGHT

A GOLDEN ANNIVERSARY

50 Years of theAirfreight Institute of FIATA

The Airfreight Institute of FIATA,more popularly known as AFI, was

established exactly 50 years ago, on the3rd of March 1969! Its first meeting washeld in Geneva on the 17th of June 1970.

1970 also saw the inaugural flight ofthe Boeing B747, more popularly knownas the Jumbo. Its first commercial flightwas operated by Pan Am.

Today, almost 50 years down theline, only 540 of the 1,540 Boeing B747sproduced remain in airline service – aclear indication that sadly, it is apparentlyon its way out.

That said, AFI still marches on, ad-dressing its members concerns in the bestpossible way, taking pushbacks, takeoffs,turbulence and smooth touchdowns allin our stride, but never in an AOG (AFIon ground!) situation.

This 50-year successful history of AFIwould not have been possible withoutthe tireless efforts, support and voluntarywork done by AFI delegates from aroundthe world, who have contributed to get-ting AFI where it is today.

Every FIATA Institute is an extend-ed working arm of FIATA and plays anequally important role in FIATA’s suc-cess. AFI is proud to be one such Insti-tute looking after the interests of the aircargo fraternity. 50 years on, AFI willhold its 100th Meeting at the forthcom-

ing Headquarters Session in Zurich onthe 29th of March 2019. Under its beltAFI has the IATA-FIATA ConsultativeCouncil, the IATA-FIATA GoverningBoard, the ICAO-FIATA DG Train-ing Programme, which is currently inits eighth successful year, e-initiatives,safety and security issues, and the like.

AIRFREIGHT MARKETWhile numbers do not make very inter-esting reading, a brief update on how aircargo fared in the year 2018 is perhapsnecessary. After the sharp pick-up in air-freight growth during the inventory re-stocking in 2017, air cargo traffic growthmoderated in 2018.

This coincides with the softening ofdemand drivers, impacted by trade ten-sion and declining import and export or-ders. Freight traffic, measured in freighttonne kilometres (FTK) grew modestly,by 4.5% in 2018, compared to the 9.5%recorded in 2017. The international seg-ment of freight traffic, which representsnearly 87% of total airfreight, grew byaround 4.6%. This was much lower than2017, which was a boom year in whichwe grew at almost 9%. This was despitethe rampant growth of e-commerce –one of the main drivers of air cargo to-day. Oil prices and country-specific tradelane sanctions may have had a role to play

in this downward trend in 2018. TheAsia-Pacific region, Europe and NorthAmerica were amongst the fastest-grow-ing regions.

HOT TOPICS IN AFIHowever, we at the Airfreight Institutehave had a pretty hectic year in 2018.Amongst the many issues debated at var-ious meetings, the one of CASS (IATACargo Account Settlement System) Asso-ciates draws special interest. This was alsohighlighted by AFI in one of the earlierFIATA Review publications. IATA hasannounced that a new CASS AssociatesGlobal Model was launched in January.The conditions of the new model includeseveral changes that were approved byairlines at their Cargo Agency Confer-ence (CAC) in 2018.

As many CASS Associates operate andtrade as freight forwarders, representationswere made by AFI to delay the implemen-tation and allow for proper industry con-sultation. However, IATA’s airline membersdecided that the implementation would goahead in January 2019 as planned.

THE MAIN FEATURESOF THE NEW MODEL– New CASS Associate applicants will be

requested to provide an upfront finan-cial security.

– One CASS Airline sponsorship is re-quired for new applicants.

– Current CASS Associates with threeirregularities accumulated in the lasttwelve consecutive months are to pro-vide a financial security.

– The calculation of any financial securitywill be based on the amount of risk.

A working group made up of airlinerepresentatives and members of AFI are

The Airfreight institute of FIATA, known as AFI, was established on

the 3rd of March 1969 – exactly 50 years ago!!! Every Institute of

FIATA is an extended working arm of FIATA and plays an important

role in FIATA’s success. AFI is proud to be one of these Institutes

that looks after the interests of its Air Cargo family. AFI will con-

tinue to address members’ concerns, thanks to the tireless efforts,

support, voluntary work and time put in by AFI delegates.

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No. 126 | March 2019 FIATA REVIEW 7

AIRFREIGHT

considering potential solutions that couldlessen the impact of some of the changes.They will also consider making a recom-mendation to the CAC to ensure that inthe future all participants in CASS will bepart of any industry consultation process.

Another very important matter AFIhas been involved in for the past few yearsnow, has been trying to get the long-awaited IATA-FIATA Air Cargo Pro-gramme (IFACP) off the ground. Alongwith our airline partners, members of theIFGB (IATA-FIATA Governance Board),this has been progressing, but at a ratherslow pace; quite understandable, as thisnew single global programme would re-place the eight fragmented age-old legacyprogrammes, which are based more on anagent /principal relationship between air-lines and agents / intermediaries.

IATA-FIATAAIR CARGO PROGRAMMEThe IFACP is governed by the IFGB(IATA-FIATA Governance Board) madeup of six voting members from both thefreight forwarders and the airlines, andtwo non-voting members from each con-stituency. One must be the Chairman ofthe Airfreight Institute of FIATA and theother one IATA’s Global Head of Cargo.Decisions by the IFGB require the con-currence of a majority of the representa-tives of each voting constituency.

The IFGB will be in charge of estab-lishing guidelines for the endorsementof IFACP forwarders related to the ope-rational and financial criteria, and todetermine relevant industry standards aswell as procedures.

Many meetings were held in the lastyear. Below is a brief update on where wecurrently stand.

Two other important responsibili-ties, amongst others that can be foundin the IATA-FIATA Air Cargo Pro-gramme Handbook, is to consider andadopt, where appropriate, recommen-dations from the regional and nationalJoint Councils, and engage in commonlyagreed industry projects and initiatives.

The IATA Cargo Agency / Inter-mediary Programmes will be replaced bythe new IFACP. Once it is implemented,

gramme, together with local freightforwarders’ associations, and the IFACPSecretariat (IATA) will be sending theIFACP Freight Forwarder Agreementto all current IATA Agents. It shouldbe signed and returned to IFACP Pro-gramme Secretariat (IATA). No finan-cial assessment will be required of cur-rent IATA Agents transferring to thenew programme.

CANADIAN PILOTON HOLDOn the 15th of August 2017 the IFACPCanada roll-out was launched. The IFGBagreed that the Canada roll-out would beon hold, as there were diverse opinions asregards the Forwarder Agreement. Aftermany meetings and intense discussions,a revised IFACP Forwarder Agreementproposal was submitted by FIATA on the24th of January 2018, based on certainclarifications.

FIATA is now working on the word-ing for certain sections of the ForwarderAgreement to be submitted to the IFGBmembers.

Once agreed upon, the Pilot willresume and AFI will keep membersinformed.

NEW IFGB CHAIRPERSON –RUTH SNOWDEN, CIFFAMs. Ruth Snowden has been appointedas the new IFGB Chairperson. RuthSnowden is currently CIFFA’s CanadaExecutive Director.

AFI is very pleased to welcome heron board and would like to thank theoutgoing Chairperson, Ms. DorotheaVon Boxberg of Lufthansa Cargo.

TheIATA-FIATAConsultativeCoun-cil (IFCC) Meeting was held in Madridon the 5th of February 2019. AFI shallupdate members appropriately.

AFI wishes to take this opportunityto thank its active team of voluntarymembers who put in immense time andeffort in addressing airfreight issues onbehalf of the airfreight community.

SEE YOU IN ZURICH FOR THEHQ MEETINGS!

the Cargo Agency / Intermediary Ruleswill be suspended. The future regional ornational Joint Councils (JC) will be es-tablished to provide feedback and to dis-cuss and submit proposals to IFGB. Thisnew streamlined governance will replacethe current local Assemblies, Councilsand ICAPs, established by today’s IATAConference governance structure.

The new JCs may propose to theIFGB the minimum criteria of financialstanding required for endorsement andretention of freight forwarders in their re-spective country/region. JCs will be madeup of four to six of members from thefreight forwarders and the airlines – inequal numbers. Freight forwarders’ repre-sentatives are appointed by FIATA, draw-ing from nominations communicated bythe respective national or regional cargoor forwarders’ associations, in advance ofthe implementation phase in the respec-tive country, to the AFI Chair and theAFI Manager.

The financial criteria applicable todayin the IATA Cargo Agency Programmewill be reviewed by an independent law-yer for competition law compliance andtransferred to IFACP. After that point,changes will be dealt through the JointCouncil and the IFGB. This is one ofthe agreed conditions between IATA andFIATA, to ensure that such financial cri-teria are objectively justified, fair, trans-parent and non-discriminatory.

Ready-for-carriage conditions, ope-rational criteria (including DangerousGoods training requirements) and bestbusiness practices (such as cargo stand-ards) will be referenced in the Handbook,helping to raise airlines’ and freight for-warders’ awareness of their responsibili-ties and compliance to agreed industryoperational requirements. An IFACPHandbook and a Governance Handbookhave been developed.

CASS remains separate ‘as is’ and un-der the jurisdiction of the IATA CargoAgency Conference.

WHAT IS INVOLVED DURINGIMPLEMENTATION?There will be regional/national cam-paigns to introduce the new pro-

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8 FIATA REVIEW No. 126 | March 2019

Personnally

Ole HageN ON Blitz cHess aNd patieNce

“Let’s increase thelevel of activity!”

If you had not joined the transportbusiness, which profession wouldyou have chosen (and why)?I’ve worked in many other business fields –from health care, working in YMCA in-stitutions, city development and researchthrough to the public sector. Each indus-try or sector has so many interesting chal-lenges. If I were to do something different,I think working as a music producer is onejob that is quite different from the trans-port business.

So what fascinates you about thefreight forwarding industry?First of all, it’s the people in this indus-try – so many lovely human beings, hard-

there are any accidents or environmentalissues, and we’re the backbone of every-thing, enabling economic growth andsolving CO2 challenges.

And what was your motivation toaccept your post with FIATA?My first FIATA World Conference wasin 2009 (Geneva), but I’ve been engagedin CLECAT (EU) since 2005. I’ve alwaysbeen fascinated by FIATA and the poten-tial and important role this organisationcan play at the global as well as at theequally important regional level.As experts we raise our voice and explainthe opportunities and challenges in every-thing – from trade and customs issues tothe supply chain as well as security mat-ters and the like.

How do you view the state of theindustry today?As mentioned, I think our industry ishighly underestimated. I sometimes feelwe lack the confidence that would actu-ally support our role.There are many interesting (and threaten-ing) trends – regarding trade, customs,

Ole Hagen has worked in 7 countries, speaks 6 languages and

holds an MSc and an MMgt. He is an experienced executive,

having worked as a consultant, in ministries, the EU and OECD, for

Norwegian industry and as Director General/Managing Director/VP

of PostNord for the last 13 years. In PostNord he has worked in

M&A, sales, market analysis, business development and commu­

nications. Ole is a member of boards in the Norwegian logistics

industry, the Economics Institute, the Research Council and FIATA.

In his spare time Ole, who has three children, is a pop music produ­

cer, plays five instruments and is Norwegian blitz chess champion.

Ole – committed since 2005.

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“i think ourindustry is stillhighly under-estimated.”

working, striving to make the businessand their customers happy.Secondly, it’s so international – one of theside-effects is that we get to know diffe-rent countries, cultures, foods and life-styles, amongst many other things...Lastly, I think our role in society is highlyunderestimated – we get known if there isa strike, a blockade or any other crisis, if

Oslo: Ole is a member ofvarious boards in theNorwegian logistics industry.

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No. 126 | March 2019 FIATA REVIEW 9

Personnally

security or technology – that we must beactive and produce position papers, par­ticipate actively on the world as well asthe regional stages.

What changes would you like tosee in the industry?I would increase our level of activity –identify and interact even more withmajor bodies and stakeholders. I thinkwe should consider internal business andhygiene factors, and focus a lot more onhow FIATA externally can contribute asthe voice of our industry.

Looking at the future, what ad-vice would you give a young per-son joining the industry today?Be curious. Dare to challenge things. Tryseveral positions. Take responsibility, andbe patient – opportunities will come.And lastly – work hard and have fun.

Which famous person would youlike to have met (and why)?I’ve just seen the film Bohemian Rhap­sody, so – Freddie Mercury, Queen’s leadsinger. Not only for the music, but in life

in general he had both a professional ana­lytical side, combined with extreme crea­tivity. He always wanted to challenge hisand the band’s potential.

Do you have any unfulfilled wish-es (professional or personal)?Oh, many! I’m the kind of person whoalways has projects and ideas in my mind,and I can also see potential in existingstructures too.

What plans do you have for thefuture or for your retirement?I want to establish new businesses, releasea new music album, start to play golf (Inever have the time!) and exercise (more)regularly.

A New fAce At fiAtA

From ItalyMaria Vittoria, newly-arrived

at FIATA’s HQ, will be the

team’s intern for the com-

ing six months.

Maria Vittoria, who joinedFIATA’s team in Zurich in

January this year, is 22 years oldand was born in Genoa, Italy. Shewill work for us as an intern untilthe end of June 2019.

Maria has just completed her de­gree in International and DiplomaticRelations; she is fluent in English,French and Italian and can also com­municate well in Spanish.

MeeT Her In zurIcH!Maria has always been a very passio­nate traveller; she studied in Italyand in Belgium and has also alreadyspent several months in Bogotá,Colombia. She loves meeting newpeople from all over the world andto discover new cultures and learnnew things.

Maria is very grateful to bepart of the international environ­ment FIATA offers and is lookingforward to perhaps meeting you inMarch at FIATA’s HQ Session.

“Be curious.Dare to chal-lenge things.Be patient.”

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10 FIATA REVIEW No. 126 | March 2019

COUNTRY REPORT

Four major transport corridors run through Kazakh territory.

KAZAKHSTAN A KEY LINK IN TRANS-EURASIAN CORRIDORS

Right in the middle

Favourable infrastructure and institu-tional conditions have been created

of late for investors’ working in Kazakh-stan, as is evidenced by the republic’sposition in international rankings.

Thus Kazakhstan ranks 36th amongst190 countries of the world in the WorldBank’s ‘Doing Business’ ranking, which as-sesses the ease of doing business, and thecountry is placed 71st amongst 160 coun-tries in the same institution’s Logistics Per-formance Index – one of the best indicatorsamong countries from the CIS.

Kazakhstan intends to become one ofthe top 40 countries globally by 2021, interms of the best logistics climates world-wide, in line with its Strategic Develop-ment Plan, which runs to 2025.

One important factor increasing Ka-zakhstan attractiveness for investments isthe country’s economic and political stabi-

lity. Kazakhstan is one of the active partici-pants in the international relations system.The country develops partnership relationswith its neighbours and is an active par-ticipant in regional and global projectsand integration schemes, including theEAEU, ‘One belt, one road’, etc. These areexactly the trans-Kazakhstan routes thatare amongst the most optimal to transportgoods between Asia and Europe in thecontext of terms of delivery. At present,70% of container transit trains moving be-tween China and Europe use Kazakhstan’srail corridor infrastructure.

INVESTMENTS SINCE 2008On the basis of this competitive advan-tage the state implements the necessarymeasures to develop Kazakhstan’s fulltransit potential. The transport and logis-tics infrastructure of the country’s trans-

continental corridors has been laid andmodernised, administrative barriers arebeing reduced, favourable tariff condi-tions are being created and partnershipsand alliances with participants in transitroutes are being developed.

More than USD 30 billion has beeninvested in the large-scale modernisationof transport infrastructure since 2008,with 2,500 km of new railway lines built,6,300 km of roads built and reconstruct-ed, rolling stock updated, the capacity ofborder railway stations increased, and the‘Khorgas – Eastern Gate’ special econo-mic zone developed.

Transport logistic centres in Astanaand Shymkent have been launched. Thecapacity of the port of Aktau has beenincreased. A rail ferry terminal with a ca-pacity to handle 4 million t and an auto-mobile crossing with a capacity of 2 mil-lion t have been commissioned for theport of Kuryk, ensuring that the Caspianhub’s capacity will increase from 16 to25 million t a year.

As a result, four key trans-Eurasiancorridors pass through Kazakhstan today.– From China to Europe through the

territory of Kazakhstan, Russia andBelarus (northern corridor of the trans-Asian Railway).

– From China across the Caspian Sea,Azerbaijan, Georgia and Turkey, fur-ther to the countries of SouthernEurope (Trans-Caspian internationaltransport route).

– From China to Central Asia and thePersian Gulf countries.

– A north–south corridor, linking thesouthern regions of Eurasia and coun-tries such as India and others in northernEurope.

Taking into account the fact thatmany links from different countries(transport and logistics companies, cus-toms bodies and the like) are involvedin providing trans-continental transport

Kazakhstan is located at the heart of the Eurasian continent,

between some of the world’s largest markets. It has some of

the largest mineral resource reserves worldwide and is a lead-

ing mining nation. Several key east–west and north–south trans-

continental transport corridors run through Kazakhstan.

Four major transport corridors run through Kazakh territory.

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No. 126 | March 2019 FIATA REVIEW 11

COUNTRY REPORT

services, trans-Kazakhstan corridors aredeveloped in the framework of alliances,together with the members and the coun-tries of the trans-Kazakhstan route ofthe north–south corridor, including theUnited Transport and Logistics Companyand the Association of the Trans-CaspianInternational Transport Route.

TRANSIT IS KEYThe internationally competitive parame-ters of transportation speed and cost alongthe routes of these corridors ensure thesuccessful integration of Kazakhstan intoglobal logistics supply chains. 70% of landtransit between China and the EU passesthrough Kazakhstan (in comparison, Ka-zakhstan had a 12% share along this routein 2011, and Russia 88%).

At the same time, a 200-fold in-crease, compared to the level in 2011,was achieved in 2017 in transit trafficvolumes from China to Europe, with the

and forwarding activities in Kazakhstan,due to support from the Republic ofKazakhstan’s ministry of transport, NCKTZh JSC and major freight forwardingcompanies.

DOMESTIC PLAYERSTAKE THE LEADKazakhstan’s forwarders command abouta 98% share of the freight forwardingservices market in the country, with theremaining 2% carried out by foreigncompanies. Domestic freight forwardersorganise about 70% of all exports, 40%of all imports and 100% of transit trafficof goods delivered by rail in Kazakhstan.The main share of these shipments is im-plemented by members of the nationalassociation.

Many of the KFFA’s member com-panies have international quality man-agement standard certificates under ISO9001:2000, are individual FIATA mem-bers, winners of international competi-tions and their specialists are awardedgovernment and professional awards.

The KFFA actively cooperates withvarious international organisations, in-cluding UNESCAP, UNECE, USAID,GIZ, ADB, EBRD, CAREC, SPECA andEUTFLO. The KFFA’s training centre is aninstitution called the Transport Manage-ment and Logistics Centre. It has alreadyprepared about 2,000 forwarding businessspecialists, including about 700 accordingto FIATA’s international standards for do-mestic companies.

The Association of National FreightForwarders of the Republic of Kazakh-stan constantly seeks to develop the for-warding business in Kazakhstan.

figure rising from 1,100 to 201,000 con-tainers. Back loading is provided at 50%.The work of Kazakhstan’s freight forward-ing companies was organised in 17 prov-inces of China, Vietnam, Korea, Europeand the Persian Gulf.

The policy of modernising domestictransport and logistics infrastructure hascreated logistics centres, and simplifyingtrade procedures will be further contin-ued, in order to develop the country’stransit potential and to integrate Kazakh-stan into global value chains. At the sametime, the state is planning to strengthenits work of promoting Kazakhstan’s trans-port services in foreign countries.

The Association of National FreightForwarders of the Republic of Kazakh-stan (KFFA) was established 20 yearsago. Today the Association of NationalFreight Forwarders of the Republic ofKazakhstan is the only non-governmentalorganisation in the field of transportation

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KAZAKHSTAN – FACTS & FIGURES

Official name Republic of Kazakhstan

Capital Astana

Form of government Presidential parliamentary republic

Area 2,724,902 sqkm Population 18.3 million

Ethnic groups Kazakhs, Russians, Uzbeks, Ukrainians, Uighurs, Tatars, Germans

Languages Kazakh – official state language; Russian – official language

Administrative units 14 regions, 87 cities, 177 districts, 30 settlements and 6,668 villages

Main trading partners Russia, China; nations in the CIS, the EAEU and the EU

USD 30 billion in investment in infrastructure has changed the face of the country.

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12 FIATA REVIEW No. 126 | March 2019

A number of measures, based on the results of a survey, are being introduced by the FLA, to foster the development of digital learning.

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THE FIATA LOGISTICS ACADEMY

The future oflearning today

Today almost everyone is equipped witha smartphone and other digital devices.On the brink of the fourth IndustrialRevolution a lot is being said about theeffects of technology on the future of jobsand about the changes we will experi-ence as a result of robotics and ArtificialIntelligence.

Additionally, we know that soft skillswill gain importance and that educationwill change ever more as technology pro-gresses and creates the right environmentsfor digital learning. In this light, the FLAis now ready to launch its online learningplatform, which will provide the industrywith access to digital courses anytime andanywhere. A great step forward!

With this platform, FLA is advan-cing towards the future of learning andis ready to launch three online courses.‘Introduction to Global Logistics Theoryand Management’, ‘Maritime Transport’and a digital ‘Train-the-Trainer Course’for the FIATA Foundation - VocationalTraining. FLA believes that providing

online learning to the industry is vital tobuild, attract and keep the right talent forthe industry.

A NEW APPROACHFLA wants to create learning experiencesand spaces that meet the future needsof the industry. Transforming the righttraining content into a smoothly-runningdigital machine is a big task. It needs aholistic organisational approach, invol-ving collaboration between industry,leaders, learners, curriculum teams andgovernors. This requires a strategic steer-ing group and a focus to take the indus-try’s digital vision forward.

Ultimately, however, it should be theneeds of the learners that shape decisionson investment in technology and how todrive digital learning forward. We havereceived a very positive feedback from thetest learners and we will keep monitor-ing the classes for continuous improve-ment. The courses are hosted in our openedX platform, which is also used by top

universities around the world, has an in-credible data analytics section to examinelearning patters and makes improvementsbased on that. We wanted to select a suit-able platform and instructional model tohost our courses.

At the beginning of the project, wealso asked all FIATA Association Mem-bers in a survey about the topics theywanted to see online and that is howwe came to choose these topics. We alsotalked to academia to understand the lat-est state of online learning and the up-coming trends. It is time to thank all ofthe experts that made these courses pos-sible. Now we are all set and ready tolaunch. Special thanks go to the facilita-tors that made these courses possible.

The official launch of the onlinecourses will be held in the FLA Sessionat the FIATA Headquarters Session 2019on the 29th of March. Stay tuned!

For further information please contact

FLA Manager Ms. Verena Schaer, schaer@fiata.com

The FLA is launching three online courses.

Besides ‘Maritime Transport’, ‘Global Logistics

Theory and Management’ as well as a digital

‘Train-the-Trainer Course’ for the FIATA

Foundation - Vocational Training are on the

agenda. The courses are hosted on FLA’s open

edX platform. A survey among FIATA Association

Members and an intense exchange of ideas with

academia contributed to the new approach.

FIATA LOGISTICS ACADEMY

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ICC BASCAP

No. 126 | March 2019 FIATA REVIEW 13

A wide range of signatories battling counterfeit goods.

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BUSINESS ACTION TO STOP COUNTERFEITING AND PIRACY (BASCAP)

Authenticity and security

The ICC created Business Actionto Stop Counterfeiting and Piracy

(BASCAP) to raise awareness of theeconomic and social harm of counter-feiting and piracy and to petition forgreater commitment by local, nationaland international authorities to enforceand protect intellectual property rights.

BASCAP works with a wide rangeof stakeholders from the supply chainto formulate the best practices for theirroles and responsibilities in relation tocounterfeit goods. Criminal networkstake advantage of container shipping totransport huge volumes of counterfeitproducts, affecting virtually every sector.According to one report, USD 461 bil-lion in counterfeit goods moved throughinternational trade in 2013, with close to10% shipped on maritime vessels.

signatories included leading global shippingcorporations and freight forwarders, along-side ten major multinational brand manu-facturers. Among the signatories was FIATA,which was represented by Past PresidentJean-Claude Delen.

NEW LEVEL OF SECURITYPursuant to the Declaration of Intent, thesignatories formed cross-sectoral workinggroups in five key fields.1. Know Your Customer (KYC) and Due

Diligence2. Supply Chain Integrity3. Awareness Raising and Training4. Risk Profiling5. Data Sharing

In March 2018, a paper was pub-lished by the signatories to the DoI,detailing recommended voluntary bestKnow-Your-Customer practices for mari-

time operators. Similar papers are beingdeveloped for other segments.

Industry itself has broadly recognisedthe issue of counterfeit goods and has be-gun partnerships to develop services tohelp combat them. One particular part-nerships has Seagate and IBM workingtogether to reduce product counterfeitingusing blockchain and security technolo-gies. The project uses the IBM BlockchainPlatform to authenticate the provenance ofdisk-drive products, bringing a new levelof multi-layered security protection tothe data management industry. To verifyproduct authenticity, Seagate will updatethe IBM Blockchain Platform in IBM’scloud with product-authentication databased on the Seagate Secure Electronic ID(eID) at the point of manufacture. Eachunique identifier (serving as an electronicfingerprint) can be used to verify the iden-tity of a hard drive at any time during theproduct’s life cycle.

As industry and private sector moveto mobilise development initiatives thatwill help reduce counterfeiting, the ques-tion stands as to when policy will catchup and play a role. BASCAP’s work atthe country level includes detailed rec-ommendations for policy and legislativechanges needed to bring national intel-lectual property enforcement efforts upto international standards.

One example is efforts undertaken byIndian Customs to prioritise intellectualproperty rights (IPR) enforcement anddevelop an IPR recordal system, whichhave been commended at a BASCAPworkshop seeking to combat the tradein counterfeit goods through open andbalanced dialogue between Indian en-forcement agencies and rights holders.The Department of Industrial Policy andPromotion – the nodal IPR policy bodyin India – concluded that the need forstrong KYC policies from intermediarieswas crucial to secure the supply chain.

Counterfeit and pirated products put the health and safety of

consumers worldwide at risk, while robbing governments, busi-

nesses and communities of tax revenues, profits and jobs. The

negative impacts of counterfeiting and piracy are projected to

drain USD 4.2 trillion from the global economy and put 5.4 million

legitimate jobs at risk by 2022. The sector is already worth almost

USD 500 billion annually, according to OECD, and is predicted to

be worth a staggering USD 2.3 trillion by 2022; the World Customs

Organization believes that 7% of all global trade is in fakes.

10% shipped on maritime vessels. detailing recommended voluntary best Know-Your-Customer practices for mari-Apparel brands alone

spent USD 6.15 billion lastyear on efforts to fight fraud,and other sectors, from art towine and whisky, spent bil-lions more. In 2016, brandowners and representativesfrom the international ship-ping industry signed a his-toric Declaration of Intent(DoI) aimed at preventingthe maritime transport ofcounterfeit goods. Alongwith ICC BASCAP, initial

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14 FIATA REVIEW No. 126 | March 2019

FIATA DIPLOMA

TENTH ANNIVERSARY OF IIFA’S FIATA DIPLOMA

“The future of theindustry in Ireland”

On Wednesday the 12th of September2018, IIFA hosted a dual celebration

– both for the Graduation Ceremony ofthe 2017–2018 IIFA FIATA DiplomaClass Group, and also marking the tenthanniversary of the FIATA Diploma inFreight Forwarding through IIFA. Previ-ous graduates were also in attendance onthe night, proudly congratulating theirindustry colleagues on their own successin a warm, relaxed atmosphere.

31 participants from the 2017–2018Class Group became FIATA Diplomaholders on the night, which also featuredguest speakers from previous FIATA

Diploma Class Groups. These speakers,Gabbie White, Director of Global Lo-gistics at Alexion Pharmaceuticals Inc.,Sinead Wheatley, Key Account Managerat Kuehne & Nagel Ireland Ltd., andGlen Warnock, CEO at Emerald FreightExpress Ltd., shared their past experi-ences about where they stood when theyundertook the training, what furthereducation has done for them and whattheir careers have been like since. Thesepresentations were encouraging and in-spiring stories to hear and are available toview via the IIFA website at this (ratherlong but) useful link: www.iifa.ie/news-

media/press-releases/iifa-celebrates-10-years-of-iifa-fiata-diploma.

IIFA President Bob Rainsford con-gratulated the new graduates and thoseprevious graduates who attended on thenight to join in the celebrations of thistenth anniversary event. Reflecting onthe past ten years, Bob commented thatthese graduates are the future of the in-dustry – and time has certainly broughttruth to those words.

The list of IIFA FIATA Diplomagraduates includes individuals who haveprogressed to become owners of IIFAmember companies, Managing Directorsof multinational firms, Logistic Manag-ers, and others involved in specialised ar-eas such as Customs and Trade Compli-ance Coordination. Other graduates haverepresented IIFA in the annual FIATAYoung International Freight Forwarder ofthe Year competition, and closer to home,IIFA has seen three graduates become

An especially strong class of Irish freight forwarders celebrated

its FIATA diploma graduation recently. It has been exactly ten

years since that the Irish International Freight Association IIFA

started the training – and many have progressed to become own-

ers of companies, Managing Directors or Logistics Managers.

31 participants from the 2017–2018 Class Group became FIATA Diploma holders on the graduation night in Dublin.

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No. 126 | March 2019 FIATA REVIEW 15

FIATA dIplomA

President (twice) and Vice-President ofIIFA. Bob went on to congratulate IIFASecretariat staff Seamus Kavanagh andGrainne Thornbury for their own workthat enables the Irish FIATA Diploma tostand out among FIATA’s Global FIATADiploma providers. Ireland was amongthe National Associations to offer thistraining online and was the first to delivertraining internationally, to a US Marinebased in Honolulu, Hawaii in 2016.

Youngest worldwideAnother record was celebrated on thenight, with Philip Thornton of WellsCargo Logistics Ltd. A 4th-year studentcompleting work experience in the indus-try over the past year, Philip’s interest inFreight Forwarding saw him undertakethe full FIATA Diploma course as a pro-ject during his Transition Year in Second-ary School. Bob commended Philip onthis by remarking that “successful com-pletion of this course requires a significantlevel of self-discipline for the home studyinvolved. In Philip’s case, the largest examhe ever faced was the Junior certificate, sowhile completing and passing the coursewould be a great achievement, he wentfurther, really put the work in and as tes-tament to this, emerged with a Merit levelFIATA Diploma qualification. In doingso, Philip has earned the accolade of be-ing the Youngest FIATA Diploma Holderworldwide, a great personal success and agreat success for Ireland.”

Since IIFA started this training witha classroom seminar on the 25th of No-vember 2008 in the Grand Hotel in Mala-

shared with IIFA by FIATA National As-sociations leading up to the event. IIFAis proud of its work with FIATA and theconnection to the global Freight Forward-ing community that FIATA membershipfacilitates. The Irish Association gratefulto its global colleagues from fellow FIATANational Associations that shared imagesof their own graduation events includingCanada, China, Chinese Taipei, Ethiopia,India, Kazakhstan, Lithuania, Singapore,Turkey, the United Arab Emirates, Viet-nam and Zimbabwe.

IIFA looks forward to continue tooffer the IIFA FIATA Diploma in FreightForwarding to the Irish industry for yearsto come. The Association is grateful topast graduates Gabbie White, SineadWheatley and Glen Warnock for takingthe time to prepare, present and sharetheir own stories with their fellow gradu-ates. IIFA will now focus on its 26 par-ticipants of the 2018–2019 IIFA FIATADiploma in Freight Forwarding.

Further information on the IIFA FIATA Diploma course is

available at

www.iifa.ie/education/fiata-diploma-in-freight-forwarding

For further information, please contact

Seamus Kavanagh

Irish International Freight Association

Unit C3, Airside Enterprise Centre, Swords, Co. Dublin

Telephone 01-845-5411, E-mail: info@iifa.ie

Web: www.iifa.ie

hide, the Association has evolved over theyears to now offer a fully online trainingplatform to every corner of our country,adapting to the needs of those employedwithin our dynamic and demanding in-dustry, while staying up to date with rel-evant industry procedures and regulations.The 31 graduates from the 2017–2018Class Group raised the number of FIATADiplomas delivered through IIFA to 226.Combining this number with those pre-viously delivered through FAS (an IrishGovernment training facility for the un-employed) from the mid-1990s until2010 raises the number of Irish FIATADiploma Qualifications to just under 600,a significant number in the total presenceof 14,000 FIATA Diplomas globally.

26 newbees to comeBob Rainsford closed the event with thecomment that “we at the IIFA are com-mitted to keeping our members up todate with any new developments withinthe industry. Our focus is on educationand encouraging our members to avail ofthe industry-ready training we have to of-fer. It is very important that we as FreightForwarders have the proper expertise tooffer our customers.”

With over 50 FIATA Diploma gra-duates past and present in attendance onthe night, in addition to guests, attendeesenjoyed a lively evening of networkingand catching up with their industry col-leagues and friends. Images of previousgraduation ceremonies were displayed onthe walls, including a selection of globalFIATA Diploma graduation images,

About the iiFA FiAtAdiplomA courseIIFA supports the continuous improvement

of the Irish Freight Industry by offering train-

ing with an Irish version of the internationally

recognised FIATA Diploma in Freight Forward-

ing, a ten-module distance learning course

that covers the cornerstones of the Freight,

Logistics and Transport industry. Initial mod-

ules cover transport by land, air and sea, while

later modules detail important background

considerations such as customs clearance,

dangerous goods and insurance. This course

is delivered online, with on-demand webinars

and timed access to examinations and assign-

ments. IIFA’s course material is validated by

FIATA every four years. In September 2019,

IIFA will launch a stand-alone Customs Aware-

ness and Practical SAD completion course.

About the irish internAtionAl Freight AssociAtionThe Irish International Freight Association (IIFA) is the National Representative Body for the Irish

Freight Forwarding service provider community. Run by a Council of elected representatives from its

membership body, the association’s overall aim is to ensure that the concerns of its members and

their clients are heard and acted upon. With 120 members nationwide, IIFA members facilitate 90%

of Ireland’s international trade.

As a recognised industry stakeholder, IIFA maintains membership of a number of knowledgeable

and influential associations both at the national and international level. IIFA is Ireland’s National As-

sociation Member of FIATA, the International Federation of Freight Forwarders’ Associations, based

in Zurich, Switzerland, and is also a member of CLECAT, the European Association for Forwarding,

Transport, Logistics and Customs Services, based in Brussels, Belgium. Locally, representatives from

the IIFA Council sit on Revenue’s Customs Consultative Committee and other relevant stakeholder

groups, such as DTTAS’ recently formed BREXIT group.

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16 FIATA REVIEW No. 126 | March 2019

RubRik

KeepiNg supply chaiNs cleaN of suspicious cargo

Your eyes and ears canmake the difference

The detection of suspicious cargo iscritical to protect companies from

illegal wildlife trade incidents. Fouryears ago, FIATA and TRAFFIC, thewildlife trade monitoring network,joined forces to help raise awareness

ficking fuels corruption, undermines therule of law, and is often linked to othercriminal activities. Cargo company sup-ply chains targeted by criminal wildlifetrafficking networks face significant repu-tational, safety, and theft issues.

Fighting Back againstWildliFe traFFickingIn 2015, the United Nations GeneralAssembly adopted a resolution to tack-le illegal wildlife trade and launched anew agenda of Sustainable Develop-ment Goals that include measures toprotect wildlife. Illegal wildlife trade is atransport-intensive activity, and transportindustry leaders have been amongst thepivotal drivers of action.

To date, 113 transport companieshave joined the United for WildlifeTransport Taskforce and signed the Buck-ingham Palace Declaration, a commit-

ment outlining concrete

Freight forwarders describe a ‘sixth sense’ when it comes to sus-

picious cargo and clients. By asking the right questions, looking

out for red flags and setting up strong policies, freight companies

and their staff maintain robust supply chains that ensure quality

for their customers and set up the building blocks of thriving

global trade systems.

on the 10th of January 2019, more than30 pieces of rhino horn were confiscatedat a cargo warehouse at o. r. Tambo in-ternational airport in Johannesburg, southafrica. The shipment was bound for Dubaiand its contents were declared as ‘decora-tive items’. The rhino horn, found in fourout of eight boxes, was wrapped in plasticand concealed under laminated woodensheets and doormats. Source: IOL News

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surrounding the threat of illegal wild-life trade in supply chains. With newresources and guidance materials devel-oped by TRAFFIC and FIATA, it is noweasier than ever for freight forwardingcompanies and associations to take ac-tion and be part of the solution.

hoW illegal WildliFetrade inFiltrates cargosupply chainsThe largest illegal trade is in drugs, follow-ed by human trafficking and counterfeitgoods. Trafficking in wildlifeproducts – for exampleelephant ivory, rhinohorn, shark fins, orother wild animal andplant goods from ille-gal sources – is rankedfourth, and it takesplace in every region ofthe world. This under-ground trade threatensconservation effortsand has a direct impacton global supply chains.

Traffickers rely on legitimate multi-modal transport networks to move theirgoods – disguising illegal wildlife prod-ucts as legitimate cargo shipments. Thisexposes freight forwarders and transportcompanies to unwanted risks. Like anyother serious form of crime, wildlife traf-

document7377490765695367556.indd 16 14.02.2019 10:32:09

No. 126 | March 2019 FIATA REVIEW 17

RUBRIK

steps for companies to take when com-batting the illegal wildlife trade. The taskforce was convened by HRH the Dukeof Cambridge in 2016 as a means tounite the transport industry and identifysolutions in breaking the chain betweensuppliers and consumers. Regular intelli-gence alerts and guidance are distributedamong the task force, informing mem-bers of critical movement patterns, highrisk routes and concealment methodsthat traffickers are using to take advan-tage of the transport industry.

Along with the landmark United forWildlife agreement, nearly 30 transportfirms, government organisations, not-for-profit organisations and intergovernmen-tal organisations have joined the USAIDReducing Opportunities for UnlawfulTransport of Endangered Species Partner-ship (ROUTES), which is managed byTRAFFIC and supports transport com-panies through up-to-date wildlife traf-ficking data and analytics, training andawareness resources for transport person-nel and guidance and tools for strength-ening business policies and protocols.

TRAFFIC has partnered FIATAand is working with FIATA membersto increase awareness and provide solu-tions for freight companies to join theinternational fight against wildlife traf-ficking. Recently, FIATA added wildlifetrafficking to the minimum standards

wildlife trade. TRAFFIC is also workingclosely with the South Africa Associationof Freight Forwarders (SAAFF) to raiseawareness of wildlife trafficking aheadof, and during, this year’s FIATA WorldCongress in Cape Town.

WHAT YOU CAN DOEveryone has a role to play in combatingwildlife trafficking, and FIATA memberscan take important steps to help enforce-ment by being the eyes and ears of effortsto prevent illegal wildlife trade.

At the top of this page you will find atable of measures enabling freight compa-nies and associations to join industry lead-ers to strengthen their businesses and helpto prevent the exploitation of transportsupply chains by criminal networks.

Contact person:Ms. Hallie Sacks at TRAFFIC

hallie.sacks@traffic.org

Please contact Ms. Hallie Sacks to receive resources and

discuss how you can help combat wildlife trafficking.

it requires to award FIATA diplomas ininternational freight forwarding. In ad-dition, the Tanzania Freight ForwardersAssociation developed and is pilot-testingnew training courses on legal and illegal

National associations as well as companies can do their share.

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ATA

Stay informed on global andregional trafficking trends

Raise awareness of wildlifetrafficking among members /employees

Promote a Zero Tolerance policy forwildlife trafficking / Address wildlifetrafficking in your code of conduct

How you can help fight illegal wildlife trade

Include wildlife traffickingprevention in staff inductioncourses and training

Know your customers and lookfor wildlife trafficking red flags

Put in place standard proceedingsfor internal and external reporting ofsuspected wildlife traffickinginstances

Access free resources from theROUTES Partnership

Action FIATA /National Association

Individual Company

Contact TRAFFIC for more information on next steps and available resources

Act as an advocate and encouragecolleagues, partners and peers totake action against wildlifetrafficking

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18 FIATA REVIEW No. 126 | March 2019

OBITUARY

ObituaryPeter Shu-Ping Yang

FIATA was sad to learn that Mr. Peter Shu-Ping Yang, a respectable past Vice President ofFIATA, passed away in December 2018. Peterwas the founding chairman for TILSCA, ex.chairman of TAFLA, ex. executive director ofIOFFLAT, vice chairman for TFLA.

Peter devoted more than 20 years of his timeto attending FIATA events, being VP for manyterms and contributing to ABVT as well. Pe-ter was the driving force behind the successfulhosting of the FIATA World Congress 2015in Chinese Taipei. He was also dedicated topromoting the FIATA diploma and higherdiploma courses in Taipei.We at FIATA all send our deepest condolencesto the family and friends of Mr. Peter Yang.

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No. 126 | March 2019 FIATA REVIEW 19

HERE & THERE / AGENDA

Happy Birthday!FIATA congratulates three well-known delegates on their birthdays.We wish them many more years of good health and happiness.

Mr. Turgut Erkeskin (Turkey) celebratedhis 55th birthday on the 27th of January1964. He has been a FIATA Delegatesince 2011, became a FIATA Vice Presi-dent in 2013 and has served as a SeniorVice President since 2017.

Mr. David Kofi Nutakor (Ghana) cele-brated his 65th birthday on the 15th ofJanuary 1954. A FIATA Delegate since2008, he became FIATA Vice Presidentin 2017. He is also a long-standing mem-ber of the FIATA Foundation Manage-ment Committee.

Mr. Thomas Kiang Lee Sim (Singapore)celebrated his 55th birthday on the 6th ofJanuary1964.Along-standingFIATADele-gate, he became ABVT Chairman in 2003and is also the Chairman of the FIATAFoundation Management Committee.

Tuesday 4th June 2019

Munich, Germany

UIC / FIATA Market Place Seminar

Monday 10th June 2019

Bangkok, Thailand

RAP Field Meeting

24th–26th June 2019

Beirut, Lebanon

Rame Field Meeting

1st–5th October 2019

Cape Town, South Africa

FIATA World Congress

Forthcoming EventsBi-monthly magazine of FIATA, the InternationalFederation of Freight Forwarders Associations

Circulation 6,500 copies

Published by FIATA, the International Federationof Freight Forwarders Associations

Articles written by outside contributors do notnecessarily reflect the views or policies of FIATA.Intellectual property rights for contributedmaterial must be met by the contributors.

EditorFIATA, the International Federationof Freight Forwarders AssociationsSchaffhauserstrasse 104CH–8152 Glattbrugg / SwitzerlandTelephone +41 43 211 65 00Fax +41 43 211 65 65info@fiata.comwww.fiata.com

Advertising salesFIATA Secretariat, telephone +41 43 211 65 00info@fiata.com

ProductionDesign and printing:Swiss Professional Media AG, Basel

CopyrightNo article may be reproduced by any means in wholeor in part without the written permission of FIATA.

NEXT EDITION

MAY 2019

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South Africa’s perfect blend of ingredients provides the ideal backdrop for this international Congress:

adventure, wildlife, magnificent scenery, rich cultural diversity, and efficient infrastructure. Few countries in the

world can match the fun, beauty and excitement you will find in South Africa.

At the foot of the vast continent of Africa is Cape Town, host city of the FIATA World Congress 2019, also known as

South Africa’s “Mother City”. Cape Town is set in a dramatic landscape of exquisite natural beauty, nestled between the

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You are coming to Africa!This is your chance to experi-ence a unique once-in-a-lifetime Big Five Safari.Track these wild wild animals,live in luxury, dine under thestarry Southern skies andimmerse yourself in Africa.To book email:info@africabespoke.com

Consistently named one ofthe best conditioned coursesin South AfricaGolf DigestAnnual Top 100 – playing atSteenberg Golf Estate shouldbe on every serious golfers’bucket list. The golf packageincludes green fees, transport,meals and drinks. Signup forthe tournament when youregister for the Congress.

It’s not all hard work andno play! A varied selectionof day tours in and aroundCape Town is available forparticipants and partnerswho find that they havea free moment during theCongress week.To book visit:www.kingdomtt.co.za/fiata-2019/

Choose from among some ofCape Town’s most conven-ient Congress hotels, withprices and star-ratings to suitall budgets. Participants thatbook and pay in full before30 April 2019 will benefit fromspecial discounted accom-modation rates.

PRE-CONGRESS GOLF ATSTEENBERG

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