Solutions for Enterprise-Wide Procurement (SEWP) Overview

Solutions for Enterprise-Wide Procurement (SEWP) Overview

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SEWP in a NutshellSEWP in a Nutshell

SEWP: Solutions for Enterprise-Wide Procurement

IDIQ Vehicle for purchase of IT Product Solutions

Program is 18 years old – Pilot for Government-Wide Acquisition Contract (GWAC) vehicles

Version IV started in May 2007 - 38 Contract Holders

Emphasis on Customer Service (Government and Industry) Extensive customer outreach and free training

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SEWP Program OfficeSEWP Program Office

Post Contract Award Management •4 civil servants

- Program Manger- Deputy Program Manager- Financial Manager- Contract Specialist

•Contractor staff of over 35 personnel•Focus on customer support

One Business Day Turnaround

Program is driven by customer input, continuous improvement and …•“Often Happy; Never Satisfied”

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SEWP Organizational Structure SEWP Organizational Structure

*CS= Civil Servant

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SEWP NumbersSEWP Numbers

Utilized by 70 Federal Agencies, Federal Boards, etc.•Over 10,000 procurement and technical Government personnel•45% of users have attended a SEWP training

25,000 orders annually

$73,000– Average Order Size

$2.3 Billion / Year

Small Business Usage•7.2% SDVOSB•42% Small Business

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SEWP Business ModelSEWP Business Model

Vision: SEWP is the premier customer-focused contract vehicle for Federal Government purchase of IT products

Philosophy– We do not care (quantity)– We do care (quality)– Competition for business; cooperation for program

SEWP Program Office is Contract Holder Neutral– No recommendations

• Except: General recommendations for Groups• Past Performance information

– No preferential treatment - FIFO

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Customer ServiceCustomer Service

We feel we are “The Best” •Named “King of the Contracts” in 2009•Named the “Gold Standard” for Customer Service in Government in 2009

Why?•We listen•We respond•We act

Entire staff = Customer Service

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Who Can OrderWho Can Order

Any Federal Government Agency

Any Authorized Federal Contractor• Authorized for specific contracts / agencies

– Current authorized list on-line

• Only support service contractors with specific guidelines– Details on Ordering Information page

• Orders not processed until letter received and accepted

No State / Local Government

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SEWP CatalogSEWP Catalog

SEWP is ‘Catalog by Request’ not ‘Request by Catalog’•RFQ tool available on-line •No traditional searchable catalog•Quotes are verified that items are on contract and properly priced

Dynamic catalog•Items added to contract based on customer requests•Contract Holder requests to add products are reviewed and either approved or denied within 2 to 4 hours•On-Line Contract Database of Record

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What sets SEWP ApartWhat sets SEWP Apart

Program Office – PM / CoTR involved in acquisition cycle

Customer Service

Tracking and Communication

Issue resolution

Low Price

Small Business (21 of 38 Contract Holders)

On-line Tool Set

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What sets SEWP ApartWhat sets SEWP Apart

Tools for Contract Holders

Free On-site Training and robust outreach

New Product Availability

Scope oversight

Speed: Everything is handled in one business day.

Low fee plus cap

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Who Has OrderedWho Has Ordered

Top 10 Agencies1. Department of Veterans Affairs2. Department of Defense3. Department of Justice4. NASA5. Social Security Administration6. Department of Health and Human Services7. Department of Treasury8. Department of State9. Department of Commerce10. Department of the Interior

*Every Federal Agency has at least placed 1 order through SEWP*

Manufacturer’s Role &

Other Opportunities

Manufacturer’s Role &

Other Opportunities

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CHRM (Contract Holder Relationship Manager) Role

CHRM (Contract Holder Relationship Manager) Role

C.H.R.M. (Pronounced Charm)- Al Marshall •Deputy C.H.R.M. – George Nicol

Role/Responsibility•Liaison between SEWP Program Management Office (PMO) and Contract Holders / Industry•Track CH Program Performance•Industry Events

- Industry Forum- Sales Training- Manufacturer Training

•Report and Tracking- Contract Holder Only Page

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Products in ScopeProducts in Scope

IT Hardware: Computers / Networks / Accessories / etc.

Software• Includes Software as a Service (SaaS)

Peripherals and Associated Equipment: Printers / Fax / Supplies

Audio Visual / Conferencing

Cloud Computing / Virtual Storage / Virtual Computing

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Services in Scope(No Limitation)

Services in Scope(No Limitation)

Maintenance / Warranty•Can be on–site if clearly maintenance functions

Site Planning

Installation: Hardware / Cabling / Software / etc.

Product Training •Must be directly related to a Product

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Services Limited in ScopeServices Limited in Scope

Labor Support Services (e.g. Operational Support)

Software Development

Limits:•10% Rule•Rule of thumb – limited to 3 months unless justified

Options:•Group E non-competed 8(a) set-asides (limited in size)•GSA Alliant, NIH CIO-SP or other support service contracts

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Never in ScopeNever in Scope

Just because it has a chip, it is not always IT

Medical Equipment

Military Equipment

Buildings

Wheels / Engines / Propellers

Fire Suppression (unless self-contained)

Sensors: Smoke / Gunshot / etc.

Office Furniture: Chairs / Desks / etc.

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Contract Holder GroupsContract Holder Groups

4 Competed Groups

•Group A: OEMs and Value Added Resellers (VARs)

9 Contract Holders

•Group B: SDVOSB Set-asides VARs

6 Contract Holders

•Group C: Small Business Set-asides VARs

12 Contract Holders

•Group D: Non-Set-aside VARs

15 Contract Holders

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Group AGroup A

Computer System OEMs and Value Added Resellers

Alliance IT* 8(a)/Woman Owned

Dell

Force 3 Small/Minority-Owned

Four Points SDVOSB

HP

IBM

PCMall / GMR

SGI

UNISYS

*Novated from James River Technical

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Group B: SDVOSB Set-AsideGroup B: SDVOSB Set-Aside

Service Disabled Veteran-Owned Small BusinessValue Added Resellers

Alvarez Associates SDVOSB

FedStore SDVOSB

Microtech LLC SDVOSB 8(a)

i3 SDVOSB

Three Wire SDVOSB

Thundercat SDVOSB

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Group C: Small Business Set-AsideGroup C: Small Business Set-Aside

Value Added Resellers

Blue Tech Small / 8(a) / Woman-Owned / Hubzone

CounterTrade Products Small / 8(a) / Woman-Owned

FCN Small / Woman-Owned

GC Micro Small / Woman-Owned

Intelligent Decisions Small / Minority-Owned

iGov Small

immixGroup Small

Merlin Small / 8(a) / Veteran-Owned

Red River Small

Sword and Shield Small / Veteran-Owned

Technica Small / Veteran-Owned

TKC Integration Small / 8(a) / Alaskan Native Co.

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Group D: Full and OpenGroup D: Full and Open

Value Added Resellers

Best BuyCDW-GCounterTrade Products (also Group C) Small 8(a) / Woman-OwnedDataLineEmtecGovConnectionGTSIimmixGroup (also Group C) SmallIron BowLanier/Ricoh (Printer OEM)PCMall / GMRI (also Group A)PresidioSoftChoiceUnisys (also Group A)WWT

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SEWP by the NumbersSEWP by the Numbers

38Competed Prime Contractors;

21 Small Businesses7 SDVOSB, 6 8(a)’s

1,500,000+ IT products (SEWP IV as of Nov. ‘10)

3300+ Manufacturers (SEWP IV as of Nov.‘10)

7 Year Contracts (through April 2014)

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Fair OpportunityFair Opportunity

Fair Opportunity MUST BE provided within a Group•Opportunity may be provided across multiple Groups

Fair Opportunity Applies to any Multi-award Order•FAR 16.505(b)•Process for Fair Opportunity (per FAR) is at CO’s Discretion

SEWP Web Tools Provide Assistance•Locate manufacturers on contract:

- SEWP Manufacturer Lookup Tool

•Provide Fair Opportunity:- SEWP RFQ tool is the only RECOMMENDED method

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SEWP Training & OutreachSEWP Training & Outreach

On-site Training on Contracts, SEWP Program, and Tools•Provided 81 Trainings to 16 Agencies in FY ‘10•Training Video (More than 4500 viewers)

Attended 19 Conferences in FY ’10

Annual Conference: San Diego, CA: April 12-14, 2011•Keynote by Dan Gordon (OMB)

Federal Acquisition Summit sponsored by SEWP (April 2011)

GWAC Council Participation

Strategically Aligned with OpenGroup, NCMA, AFCEA, ACT / IAC

DC Regional Training

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5 Ways Industry Is Involved5 Ways Industry Is Involved

Win a SEWP Prime Contract

8(a) Set-asides

Place Products Under Existing Contracts

Act as a “sales agent”

Purchase from Existing Contracts

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Win a SEWP Prime ContractWin a SEWP Prime Contract

SEWP IV contracts will end in April 2014•Although distant, get your ducks in a row early•Work with SEWP IV Contract Holders

Long, costly process•Full & Open Competition•Formal Source Evaluation Board (SEB) procedures•Extensive requirements•Strong competition•No guarantees (winners and losers)

Check NASA website for NASA Contract Opportunities•NASA Acquisition Information Service (http://www.nasa.gov/about/business/index.html)

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Non-Competed 8(a) Set-AsideNon-Competed 8(a) Set-Aside

Non-Competed 8(a) Set-aside Contracts• Primarily product based services• Complement Prime (competed) contracts• Limited to $4 million per contract• Current set-asides have been selected and/or awarded

- No plans to add to the list in SEWP IV (until 2014)

Set-Aside selection based upon:• Government recommendations• Company capabilities as they relate to SEWP scope• Geographic coverage

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“Manufacturer” of IT products / solutions• Work with one or more Prime Vendors to request product addition

- Business case is negotiated between Prime and manufacturer• A Prime Vendor must first request acceptance of manufacturer

- Check is made by SEWP to ensure products in scope• After a manufacturer is accepted

- any Prime may add products from the manufacturer- products added through Technology Refreshment process

Authorized reseller information may be provided by manufacturer only

Place Products Under Existing ContractsPlace Products Under Existing Contracts

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Act as a Sales AgentAct as a Sales Agent

Some Primes (OEMs) authorize resellers to be a sales agent for their SEWP contract•Agent DOES NOT have a SEWP contract•Orders remain between Government agency and Prime Contract Holder•Compensation agreement between Contract Holder and “sales agent” reseller

-CLIN Cost must not increase-No fee can be charged

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Purchase from Existing ContractsPurchase from Existing Contracts

Authorized Support Service Contractors may Utilize SEWP Contracts as Part of Their Government Contract•Authorization Letter from Support Service Contractor’s CO (Contracting Officer)

-Authorization required on an individual support service contract basis

•Appropriate FAR 51 requirements must be met•List of Authorized Support Service Contractors available on SEWP website

Questions ???Questions ???