UBND TiNH QUANG NINH SO ICE HOACH VA DAU TY

LONG HOA X.A.. HOI CHU NGHIA VItT NAM Doc 14p - Tv do - Hanh Phtic

S6:0240 /TB-KHDT Quang Ninh, ngay ctlf thong 8 nam 2018

Thong boo Phan ding chi tiet trien khai nang cao Chi so Cai each hanh chinh

So' Ke hoach va D'Au tir nam 2018

Can cu K6 hoach s6 848/KH-KHDT ngay 02/4/2018 dm So' Ke hoach va Ddu tu ye viec Ke hoach nang cao Chi so cai cach hanh chinh tinh nam 2018; Khung chdm diem Chi so cai cach hanh chinh tinh nam 2018 do StY N9i vu du thao;

Can dr tinh hinh thuc tin trien khai CCHC dm So. nam 2017 va nam 2018, SO' Ke hoach va Dau tu thong boo phan cong chi tiet trien khai nang cao Chi so cai cach hanh chinh tinh nam 2018 nhu sau:

I. PHAN CONG CAC PHONG CHUYEN MON CHU TRi CONG VIEC:

1. CONG TAC CHI DINO, DIEU HANH CAI CACH HANH CHINH - Van phong SC'r chi" tri: (1.1) Xay citing Ice hoach; (1.2) Bao cao CCHC; (1.4)

Cong tac th8ng tin, tuyen truyen; (1.5) str nang clOng trong chi d4o, dieu hanh CCHC; (1.6) COng tac tiep Ong dan va giai quyet khieu nai, to cao theo quy dinh; (1.7) thuc hien cac nhiem vu dirge UBND tinh giao;

- Thanh tra Sty chi" tri: (1.3) kiem tra cong tac CCHC; (1.6) Cong tac tier) ding dan va giai quyet khieu nai, to cao theo quy dinh;

- To Tru&ng chuyen trach cong thong tin dien tir Si KHDT (D/c Tien — To tricang) chil tri: (1.4.3) clang tai nhimg n9i dung ye cong tac cai each hanh chinh tai ban tin cila co. quan hoc clang tai ten cong thOng tin thanh phan, trang thong tin dien fir cua ca quan;

2. CAI CACH THE CHE

- Cac Phong: Tting h9p Quy hoach, Thdm dinh Giam sat &du tu, Kinh t6 Nganh, Dang 147 kinh doanh, Khoa giao Van xa thuc hien (2.1) Xay dung van ban quy pham phap luAt;

- Van phong Sty chil tri: (2.2) Theo doi thi hanh phap luAt; (2.3) Cong tac ra ,soat, he thong hoa van ban QPPL; (2.4) Thuc hien ding tac tuyen truyen, pho Bien gido chic phap luAt thuc pham vi nganh, linh vuc va to chirc nganh phap luAt hang nam;

3. CAI CACH THU TVC HANH CHINH:

- Van phong S& chil tri: (3.1) trien khai viec ra soot, clanh gia cap nhAt thil tuc hanh chinh (TTHC);(3.2) COng bo, cong khai TTHC thuc thdm quyen giai quyet dm So.; (3.3) COng tac tiep nhan, xir 15/, phan anh, kien nghi cila ca nhan, to chirc cl6i voi quy dinh hanh chinh hoc viec giai quyet TTHC thuc thdm quyen dm Sol

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- Phong Dang ky Kinh doanh va cac Phong: Kinh to Nganh, Kinh to D6i ngoai, Khoa giao Van xa, Thdm dinh Giam sat Ddu to chu tri: (3.4) Thgc hi4n ca che mot cira, mot dm lien thong;

4. CAI CACH TO CHI:Jt BO MAY HANH CHiNH NHA NVOC

- Van phong chu tri: (4.1) Thkrc hien quy dinh cua Chinh phi, BO nganh Trung ucmg va cua Tinh ve to chirc 1300 may; (4.2) Ra soat chic nang, nhim vv, than' quyen cua cac phong, ban chuyen mon va cac dan vi su nghi0 tivc thuOc ca quan chuyen mon cap tinh, co phan ding nhiem vu cu the cua tong co. quan;

- Phong T6ng h9p Quy hoach chu tri va Phong Kinh t:6 Nganh ph6i hqp (4.3) Thkrc hien phan cap quan ly theo nganh, firth vuc (Thuc hien che dO bao cao 01/1lin nam 2018 theo yeu eau ata Ser Ni vy sica clai ice hogch so 6262/KH-UBND ngay 04/10/2016);

5. XAY D!)NG VA NANG CAO CHAT LONG CAN BO, CONG CHUG

- Van pilot-1g chu tri: (5.1) Xac dinh ca cAu ngach cong chirc, chirc danh ngh'e nghi0 vien chirc theo vi tri viec lam; (5.2) Xay dung Ke ho4ch ye cong tac quy ho4ch can b8, cong chirc, vien chirc; hang nam bo sung kip tiled; (5.3) Thkrc hien tuyen dung, ti6p nhan, bo tri sir dung CCVC; (5.4) Thkrc hien Tinh giam bien che trong ca quan, dan vi; (5.5) Cong tac dao tao, MI &row CCVC; (5.6) Danh gia, phan loai ding chirc, vien chirc; (5.7) Thkrc hien giai quy6t ch6 dO, chinh sach CCVC; (5.8) Thkrc hien viec bao cao dinh ky, bao cao chuyen de ye chat lucing dOi nga CBCCVC trong ca quan;

6. CAI CACH TAI CHINH CONG - Van phOng chu tri: (6.1) Thkrc hien cong khai tai chinh; (6.2) Lap va gui

bao cao quyet toan; (6.3) Bao cao thkrc hien the do to chu , to chiu trach nhim ve sir dung bien che va kinh phi; (6.4) Tiet kiem kinh phi, tang thu nh4p cho cong chirc, vien chirc lam vi* tai Su, ,ban, nganh va cac don vi tivc thuOc; (6.5) Xay dkmg va ra soat, sira doi quy the chi tieu nOi bO; (6.6) Xay dung du toan ngan sach hang Warn.

7. HitN DAI HOA HANH CHiNH

- Phong Khoa giao, Van )(a tri: (7.1) Danh gia chinh quy&'n din cap set, nganh va cap huyn, cap xa tinh Quang Ninh (Theo Quyet dinh phe duy't BO tieu chi cham diem hang nam);

- Phong Dang 14, kinh doanh chu tri: (7.2) Thuc hien tiep nhdn ho so., tra ket qua giai quyet TTHC qua dich vu buu chink cong ich (BCCI);

- Van pfing chu tri: (7.3) Danh xep hang cong tac ',Ca)/ dung, ap dung, duy tri va cai tien thong quany chat lucmg theo tieu chuan quoc gia TCVN ISO 9001:2015 dm cac ca quan, to chirc thuOc h thuoc he thong hanh chinh nha mrac tinh Quang Ninh.

8. DIEM THU'ONG - Van phOng chu tri: (8.1) K6t qua thkrc hien nhiem vu chinh tri cua don vi

danh gia thong qua cac thanh tich khen thuung (chi tinh den then diem danh gia); (8.2) To chirc to danh gia, xep loai va nOp bao cao sam horn thoi gian quy dinh 3 nay trOy len, nOi dung day chinh xac, chat luting; bao cao to cham diem Chi so CCHC sai so khong qua 5% so yeti diem tham dinh.

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9. DIEU TRA XA HQI HQC 9.1 Diem quy d6i to di'eu tra skr hai long dm nguoi dan, to chdc doi \Teri skr

phijc vu cda co. quan hanh chinh nha ntroc (Chi so SIPAS), theo 05 not dung sau:

- Phong Hang 14, Kinh doanh va cac PhOng: Kinh to Nganh, Kinh to D6i ngoai, Khoa gido Van xa, Tham dinh Giarn sat Dau to chu tri: Tiep can dich vu; Thil Arc hanh chinh; Su phtic vy cila ding chdc; Ket qua giai quyet ding viec &la co quan hanh chinh nha nuac.

- Thanh tra Soy chu tri: Viec tip nh4n, giai guy& gop y, phan anh kiln nghl.

9.2. Doan Thanh nien So: di'eu tra xa h9i h9c d6i vai cong chdc lam viec tai co. quan nha

II. TO CHeC THVC HIEN 1. Can dr K'e hoach, Thong bao not dung phan ,cong chi fiat neu teen, Van

phong chti tri phoi h9p yen cac phong lien quan de to chdc thtrc hien co hieu qua, dam bao ti6n d9.

2. Cac Phong chuyen mon dugc phan cong chu tri cac not dung nang cao Chi so CCHC cua SO chi' dOng trien khai va giri tai lieu ki'em chimg c6 chit 14 dien tir ve Van phong SO qua horn thu: xuancuongkhdt@gmail.com theo tiL d9 theri gian theo quy dinh.

(GI:el kern Bang phcin cong nhrOrn vy chi tilt) Lanh dao Sa yeu c'au cac Phong chuyen mon nghiep toan the can b9,

cong chdc tlwc hi'en nghiem dung tien d9 va hieu qua Thong bao nay./Q,- Noi AO: KT. GIAM DOC - D/c Giam doc, cac D/c PGD So; •IA" M HOC - Cac phong chuyen mon (Th/h); )-• - Doan Thanh nien (Th/h); - Ltru: VP.

Phm Xuan Dal

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BANG PHAN CONG NHIEM VV T (kern theo Thong bcio so B.60

N KHAI, NANG CAO CHI S6 CCHC Sdi NAM 2018 thing 8 nam 2018 cita So Ke hogch va Diu tit)

STT x Linh vkrc/Tieu chi/Tieu chi thenh phan r -1,‘‘.. • cx so

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Ni dung chi flit Thtri gian Chu tri Phi hop

1 CONG TAC CHI 030, DIEU HANH CAI CACH HANH CHIN ' ,_, .• a

K: 1 ',.. ' its *.! 13

1,1 It —

XIV cltrng la hoach CCHC hang nAm

'. ‘// 3 K6 hoach am 2018 Tnrdrc 15/01 VAn phong S&

(VP) 1.1.1 Ban hanh Ke hoach CCHC hang nam dm ca quan kip thtri, dat yeu cAu thed'hudritgdgn' 1

Ban hanh kip thefi, dat yeu cciu theo huffng cliin:1

Ban hanh khong kip then (khong qua 15 ngay), clot yeu cclu theo luthng dim: 0.5 Ban hanh cham tren 15 ngay tra len, khong clot yeu cau theo Imong dein: 0

1.1.2 Xfic dinh day du cac nhiem vu CCHC tren cac linh vuc phii hap vii Ke hoach dm tinh, sat vii tinh hinh thrc t6 dm ca quan va b6 tri kinh phi trien khai

1 ,b6 06 nOi dung oh Chuang trinh CCHC,

tri kinh phi Xac dinh day chi' cac nhiem vu CCHC va c6 ba tri kinh phi trien khai: 1

Xac dinh ddy clic cac nhiem vu CCHC nhung chi:a b6 tri kinh phi trien khai: 0.5

Khong xcic dinh ddy dic nhiem vu: 0 , 1.1.3 Mirc 416 thuc hien ke hoach CCHC 1 Ra sofit cac n6i dung de ra trong KH

Thyc hien 100% Ice hogch: 1

Ayr hien lir 90% - durki 100% ke hoach: 0.5

Thyr hien cluoi 90% a hoach: 0

1,2 Bio cio CCHC 2 VP tong hap Cac Phong gin bcio cao

ye VP So fru& ngay 30/2, 30/5,

30/8 WI

20/11

04 Bao cao (bao cao 3 thing, 6 thing, 9 thing, bfio cao nam)

1.2.1 S6 luvng bao cao (bao cao 3 thing, 6 thing, 9 thing, bao cao nam)

1

Da sa luvng bao cao: 1

Thieu 01 bao cao: 0.75 , Thieu 02 bao cao: 0.5

Thieu 03 bcio cao Ira len: 0

1.2.2 Bao cao thrqc gin dung thtri gian quy dinh I NO), 05 thing 3,6,9 va 25/11

Tat cc bao cao gai dung thol gian quy dinh: 1 Co 01 bao cao girl khong dung th&i gian: 0.75 Co 02 bao cao glii khOng citing thol gian: 0.5

Co 03 bao ago Ira len gin khong dung thoi gian: 0 1,3 Ki4m tra cling tic CCHC 1,5

1.3.1 KE hoach ki&n tra CCHC &Si vii cac phong, ban, don vi thuo5c va truc thui)c (c6 KHKT tra rieng hoac nam trong Ke hogch CCHC nam hoc 'Ong ghip trong Ke hogch kiem tra khac)

0,5 Ke hoach kiem tra CCHC 2018 Quj, 112018 Thanh tra So. chi tri; VP xily thing KH

Van phong phoi hqp

STT Link wc/Tieu chi/Tieu chi thinh phan Diem tei

da N§i dung chi tit TWA gian Chu tri Phi hop

Co ke hoach kiem tra: 0.5

Khong c6 ki hogch kiem tra rieng hoac trong ke hoach CCHC khosng long ghip n 6i dung kiem tra: 0

1.3.2 Mtic d6 hoan thanh ke hogch ken: tra 0,5 02 clgt kiem tra 06 thing va 01 nam Hoan thanh 100% ke hogch:0.5 Hoan thanh to 90%-ditai 100% ice hogch: 0.25 Hoan thanh dtdii 90% Id hoach: 0

1.3.3 XirlSt, giai quyEt cac van de phat hi§n qua kiem tra 0,5

Tit 85% den 100% so vein de phat hien durfc zit I.) ho4c ken nghi xit lf, kip thai: 0.5

DIX& 85% so win de phat hien qua kiem tra &fay xti IY hoc kien nghi: 0 1,4 Cling tic thong tin, tuyen truyen 2

1.4.1 KE hoach tuyen truyen CCHC 0,5 KE hoach tuyen truyen QuS, 1/2018 VP Cac Phong

phi hop Co Id hoach: 0.5 Khong c6 Id hogch hoac ban hanh qua thol gian quy dinh: 0

1.4.2 Mirc dO hoan thanh kE hoach tuyen truyen CCHC 1 Hoan thanh 100% Id hoach: 1 Ti. 90% den dirai 100% n 6i dung czia ke hoach dttqc hoan thanh: 0.5

4

Dual 90% n6i dung cria ki hoach &ivy hoan thanh: 0

1.4.3 Dang tai nhting nOi dung ve cong tfic cai cach hanh chinh t4i ban tin dm co quan hoac clang tai tren cong thong tin thinh phan, trang thong tin din tir dm Cu quan

0,5 Ding tai 06 nOi dung CCHC len cong thong tin di§n tir ciia Sa; Facebook- Fanpage dm So. (02 tin, bai/tuan/phong)

Ca nam 2018 TO Truirng chuyin track ding thong tin din tir So. KHDT; VP So.

Thinh vien To tir cfic Phong

Co clang tai kip theft, day dit: 0.5 Co clang tai nhung dual kip theri, chua day dzi: 0.25 Khong thyv hien: 0

1,5 Sr nAng dOng trong chi 4o, dieu hanh CCHC va nfing thanh 1 diem 2

1.5.1 Phu trach cong tic CCHC 0,5 Quyet dinh BCD CCHC Se VP Thzi truan: co. , uan truc tie, chi ciao, lanh ciao dieu hanh dux hi;"n: 0.5

cho cap pho ca quan trifc tiep phy trach: 0 ' COGiao

1.5.2 phan cong va giao nhi§rn vv cho b0 phfin chuyen m8n va ding chirc phi trach cong tic CCHC

0,5 Quyet dinh phfin ding va ding chirc phv trach

VP

Co van ban giao nhiem vu: 0.5 Khong co van ban giao nhiem vu: 0

1.5.3 CO sang kiEn, giai phfip men trong cai each hanh chink (duvc cAp c6 thAm quyen he duy§t) 1 Sang kiin CCHC dizqc HDSK S6, Tinh pile duvet

Till& negay 10/9/2018

Cfic Phong chuven mon

VP tong hop

Co sang kien: 1 Khong c6 sang kien: 0

Link vtrc/Tieu chi/Tieu chi thanh plain Diem ttA

der

• A N(ii dung chi fiet Their gian Chu tri Phi hqp

1,6 Cong tic tiep ding dan a giai quyet khieu nai, to cao theo quy dinh 1 Tie') ding din de nghe phan an Thanh Tra Cac Phong

chuyen mon

1.6.1 Cong tic tie', cong dan 0,5 Thuc hien dely chi, thuOng zuyen: 0.5 Thuc hien chua day du, chua thu&ng xuyen: 0.25 Khong thuc hien: 0

1.6.2 Viec giai quyet khieu nai, t6 cao thu6c linh vvc, nhiem vii, trich nhiem dm co quan 0,5 Giai quyet khieu nai, to cao kip th6i, hop phi!)

Thanh Tra Cac Phong chuyen mon

GO guy& tit 90% - dual 100% dan Mu khilu ngi, to cao clang thoi gian quy dinh caa phap luck dim& therm quye'n: 0.5 Giai quyet ter 80% - di:6i 90% dan thu khiexu ngi, to cao thing thol gian quy dinh clia phap ludt, clang therm qui4n: 0.25 GO quyet dual 80% khieu nai, to cao clang thai gian quy dinh, clang tham quyen: 0

1,7 Thirc hiO cie nhiem vu dtrqc UBND tinh giao 1,5 Kiem dem nhiem vv UBND tinh thong

qua bio cao kiem diem ding tic dm So 06 thane vi 01 rift

Thing 05/2018 vi thing 11/2018

VP tong hop Cic phi:mg chuyen mon eiri bao cao

Hain thanh clang tijn d6 100% so nhiem vu clugy giao trong nam: 1.5

Hoan thanh 100% so nhiem vu quirt giao nhung co nhiem vu holm thanh mud,: so vii din d6: 1

Hoan thanh dual 100% so nhiem vu duqc giao: 0

2 CAI CACH THE CHE 4,5

2,1 Xfiy dtrng van ban quy pham phi!) It4t 1

2.1.1 Thvc hien quy trinh xay di,rng VBQPPL thu8c ph4m vi nganh, linh vqc SO. quan 1j/ trinh UBND tinh ban hinh

0,5 Xay dung VBQPPL Om Nghi quyet HDND, Quyet dinh dm UBND tinh ve ca che, chinh such trong cac linh vqc nganh KHDT

Cic Phong: THQH, TDGSDT, KTN, DKKD, KGVX...

Van phong tong hqp

100% VBQPPL ban hanh trong nam duqc xdy dung clang quy trinh: 0.5 DuOri 100% VBQPPL ban hanh trong nam chew xay dung clang quy trinh: 0

2.1.2 Tham muu HDND, UBND ban hanh van ban QPPL quy dinh chi tit n8i dung thu8c linh vi,rc quin 1S, dm nginh &roc VBQPPL dm trung trang giao

0,5 Cac Phong: THQH, TDGSDT, KTN, DKKD, KGVX...

Van ph6ng tong hop

Kip theri tham mu-u ban hanh de dam bao van ban QPPL caa dia phuang c6 hieu luc cang thol diem vdri van ban QPPL clic, trung yang: 0.5 Tham muu khong kip then: 0

2,2 Theo del thi Minh phap lu4t 1

2.2.1 Ban hinh ke hoach theo doi thi hanh phip lufit theo linh vvc soy, nginh quin 1S, 0,5 KH theo dal thi hanh VBQPPL VP Thanh tra

CO ban hanh (dam bao trong quy 1 hang nam): 0.5 Khong ban hanh (hodc ban hanh muOn so vai quy dinh): 0

2.2.2 Thuc hien bao cao theo doi thi hinh phi', luat theo quy dinh 0,5 VP VP ph6i hop

ado cao der dii, dun then ian u dinh: 0.5

Linh vcrc/Tieu chilTieu chi thanh phan Diem tiii

d Nii dung chi tiet Thai gian Chu tri Phiii hcfp

' STT

Khong bao cao hoac bao cao chain so vai quy Binh: 0

2.3. Cong tac ra, soot, he thOng hoa van ban QPPL

2.3.1 T6 chirc trien khai thkrc hien Ke hoach ra soot, N thong hoa VBQPPL cua UBND tinh KH ra soot, he thong boa VBQPPL do Ser tham mtru vai Tinh

VP Cac Pilot-1g chuyen mon

Co ban hanh ke hoach va thtrc hien: I

Khong ban hanh va khong thtrc hien: 0

2.3.2 Xir ly ket qua sou ra soot, he th6ng h6a van ban QPPL 0,5 Ghi trong Bao cao ra soot, N th6ng hoa Cac Phong

VP

chuven mon Tit 90% den 100% van de phat hien citrqc xtilPkien nghi xtilj) kip th&i: 0.5

Ter 70% den citrai 90% van de' phat hien duvc xtiVkien nghi Ali lj kip th&i: 0.25

Dtrai 70% so Vein de phat hien claw xtilPkien nghi xtilk 0

2.3.3 Td chtic trien khai va tokiem tra viec thtec hien van ban QPPL tai sa, ban, nganh 0,5 Ban hanh KH va bao cao VP Cac Pilaw:,

chuyen mon Co ban hanh ke hoach, to chirc thtfc hien va co van ban xti• If) kip thai 100% cac van de phat hien qua kiem tra: 0.5 Co ban hanh ke hoach, to chirc thtfc hien va c6 van ban mil)", cluoi 100% van de phat hien qua kiem tra: 0.25 KhOng ban hanh hoac khong to char thtrc hien: 0

2,4 Thtic hien cong tac tuyen truyen, phO bien gill() duc phi!) luat thui5c pham vi nganh, Linh vtic va to chirc ngay phap luat hang Warn

'2. 4.1 Ban hanh ke hoach tuyen truyen, pho bien, gido duc phap 101 va to chirc ngay phap luat hang nam

0,5 Xay dkrng Ke hoach VP

CO ban hanh thing quy dinh: 0.5 Ban hanh chtra kip thai nhtrng trong thai gian quy dinh (khong qua 15 ngay): 0.25

Khong ban hanh hoac ban hanh chOm so vai quy dinh: 0

2.4.2 Bao cao ket qua cong tac tuyen truyen, ph6 bien, gido duc phap luat va bao cao ket qua to chirc nta Old. luat ban nam

0,5 Bao cao 06 thong, nam VP

Co bao cao da dfi, chin: thai • ian #u dinh: 0.5 Co bao cao day du nhtrng mu6n khong qua 15 ngay: 0.25 Khong c6 bao cao: 0

3 CAI CACH THCJTVC HANH CHINH 10,5 3,1 Trien khai viec ra soot, dank gia cap nhat thii ttfic Ilan!' chinh (TTHC) 3

3.1.1 Ban hanh Ke hoach kiem soot thti tuc hanh chinh ctiia ca quan 1 )(ay dkrng Ke hoach VP Ban hanh kip thai: I Ban hanh khong kip thai (khong qua 15 ngay): 0.5 Khong ban hanh hoac chain qua 15 ngay tra len: 0

3.1.2 Mix d6 thkrc hien Ke hoach kiem soot TTHC 1 Kiem dem cong viec ghi trong Bao cao

Thtrc hien 100% ke hoach: 1 Thvc hien ter 85% - den duai 100% ke hoach: 0.5 ncing len thong 90 va cluai 90 Thyr hien chr 61 85% ke hoach: 0

3.1.3 Bao cao kiem soot TTHC da du, (long thoi elan au dinh 0,5 Bao cao VP Bcio cao day chi, citing thai gian quy dinh: 0.5

STT Linh vig/Tieu chi/Tieu chi thanh phAn Dint tOi

da NOi dung chi tiet Thai gian Chii tri Phoi hup

Bow coo chtra day dti hoac chtta thing thai gian: 0.25

KitOng c6 boo coo hoac qua th61 gian quy dinh: 0 3.1.4 XU Iji cac van de phat hien qua ra soot 0,5 VP

100% so van de phat hien qua ra soot dtrac xti lf, hoac kien nghi zit 1k 0.5

Tit 85% den dtthi 100% van de phat hien qua ra soot &tor xti 1.) hoac kien nghi xii• lk 0.25

athi 85% van de phat hien qua ra soot citrac xti 1f) hoac kien nghi x& lk 0

3,2 Cong bO, cong khai TTHC thuOc thAm quyen giai quyet cua so., ban, nganh theo quy dinh cua tinh

1,5

3.2.1 RA soot, cap nhat trinh UBND tinh cong b6 TTHC thu6c pham vi chirc nang quan 15, dm cac sa, ban, nganh

VB boo coo UBND tinh VP Cac Phong chuyen mon có TTHC có lien quan

Day dft, kip theri theo quy dinh: I

Khong day dti hoac khong kip thoi (qua .30 ngay sau khi B6, nganh Trung uang ban hanh Qziyet dinh cong b6 B6 TTHC thuac thorn quyen giai quyet, cac so., ban, nganh chica ra soot, cap nhat, trinh UBND tinh ban hanh quyet dinh cong 1)6 TTHC thuac than, quyen giai quyet cua don vi): 0

3.2.2

TTHC dugc niem yet, cong khai day dil, kip thai, CO rang va de tiep can dugc UBND tinh cong bo theo quy dinh tai try sa cua cac sac, ban, nganh; Trung tam hanh chinh cong tinh; tren cong thong tin dien tir cua tinh hoac trang thOng tin dien tir dm sa, ban, nganh; he thong cung cap dich vu con: truc to en am tinh tai dia chi: htt • ://dichvucone.. uananinh. ov.vn

0,5 VP Cac Phong chuyen mon ce, TTHC CO lien auan

100% so TTHC dtrac con: khai da dti, ki thai, dan: a dinh: 0.5

Tit 95% - duai 100% so TTHC &lac cong khai day dii, kip thai, thing quy dinh: 0.25

Dtthi 95% so TTHC dear cong khai day dit, kip Thai, thing quy dinh: 0

3,3 Cling tac tiep n110, xii 15,, giii quyet phan anh, kien nghi cua ca nhan, to chat dii voi quy dinh !ninth chinh ho4 viec giii quyet TTHC thuOc thSirn quyen cua cac so., ban, nganh

1,5

3.3.1 Thuc hien viec tiep nhan phan anh, kien nghi cua ca nhan, to chirc doi vai quy dinh hanh chinh , hoac viec giai quyet TTHC thu6c tham quyen cua cac sa, ban, nganh

0,5 tiep nhan phan anh, kien nghi cua ca nhan, to chirc doi vai quy dinh hanh chinh hoac viec giai quyet TTHC thu6c tham quyen cua cac so., ban, nganh (neu co)

VP T6 cong tac cua Soy tai TTHCC

Nient yet cong khai nal dung htthng don vet duang day nOng; thtrc hien tiep nhan phan anh, kien n: hi cua con: dein, to chzir thin: s uv dinh: 0.5

Khong niem yjt hock khong Hwy hien viec tiep nhan phan anh, kiin nghi: 0

3.3.2 XU 1S/, giai quyet phan anti, kien nghi cua ca nhan, to chirc d6i vai quy dinh hanh chinh hoac viec giai quyet TTHC thu6c tham quyen cua cac so., ban, nganh

0,5 Xir 15i, giai quyet phan anh, kien nghi (neu co)

VP T6 cong tac cua So tai TTHCC & Thanh tra

100% sa phan anh, kie:n nghi &tor Ali 13% giai quyet hoac kien nghi cap c6 tham qu.)4n giai quyet: 0.5

'STT Linh vv.c/Tieu chi/Tieu chi thank phan .; h Dem to i i da

N§i dung chi flit Thin gian Chu tri Phi hop

Tit 90% - dtthi 100% sa phan anh, kiln nghi duac xti.1)",, giai guy& hodc kiln nghi cap có tham quyln giai guylt: 0.25

Khong zit lf, , giai guylt hodc kiln nghi cap có thcim guyln zit 1),, giai guylt: 0

3.3.3 Thong bao ket qua xti 15, phan anh, kiln nghj cho t6 chin, ca nhan ce phan anh, kiln nghj biet ket qua xt:r 15,

0,5 Tra I&i bang van ban xi( 15, phan anh, kiln nghi cho t6 chirc, ca nhan cO phan anh, kiln nghi biet ket qua xir 1y

VP T6 ding tic dm Sex tai TTHCC & Thanh tra

Co thong bac,: 0.5 _. Khong thong Mos: 0

3,4 Thirc hien ca the m§t cfra, co' the nistit cii.a lien thong 4,5

3.4.1 Cir cong chirc lam viec tai Trung tam Hanh chinh cong tinh

1 Quyet dinh cir CBCC DKKD, phong chuyin mon

VP Se/ tham mtru Quyet dinh

flung guy dinh: 1

Khong clang quy dinh: 0

Giai quyet thii tuc hanh chinh tai Trung tam Hanh chinh cong tinh thu6c tham quyen dm cac soy,3.4.2 bac) ban, nginh

3 Bao cao 03 thing, 06 thing, 09 thing va cao narn CCHC

Cic PGD So.; TO cong tic cua Sii tai TTHCC

3.4.2.1 Cac TTHC thu6c thim quyen giai quyet dm cac sO., ban, nganh giai quyet tai Trung tam HCC duvc thirc hien theo diing quy trinh giai quyet

1 Bao cao 03 thing, 06 thing, 09 thing va bio cao nam CCHC xac nh4n ciia TTHCC

Cfic PGD Sir; To ding tic ciia So. tai TTHCC

100% TTHC duac xay dung va giai guy& theo clang quy trinh: 1 , Tit 90% dln dual 100% TTHC duac xay dung va giai guy& theo clang quy trinh: 0.5

Durji 90% TTHC duac xay dung va giai guylt theo thing quy trinh: 0

3.4.2.2 Ket qua giai quyEt 116 sa cho ca nhan, to chirc ciia cac so, ban, nganh 2 Bao cao 03 thing, 06 thing, 09 thing va

bac) cao nim CCHC xac nh4n cila TTHCC

Cic PGD SO; TO cong tic ciia So. tai TTHCC

100% sa ha sa duac gicii guy& dung hen va trtthc hen: 2

Tit 95% din dual 100% so ha sa (Ileac giai guy& dung hen va frit& hen: 1

Tit 90% din dttori 95% sa ha sa duac gicii guy& clang hen va truck. hen: 0.5

DIAN 90% sa ho sa duac giai guylt dfing hen va truck hen:0 _

3.4.3 Phan anh, kiln nghi ciia ngtrori dan, to chirc ve qui trinh giai quyet TTHC 0,5 Nh'4'n ducyc Phan anh, kiln nghi cita

ngu&i clan, to chirc ve qua trinh giai quyEt TTHC

T6 cong tic ciia SO tai TTHCC

VP tong hop

Khong có phan anh, kiln nghi clic' ngtteri dein, to char vl qua trinh giai guy& TTHC: 0.5

CO phan anh, kiln nghi au' ngtrOri clan, to chic vl qua trinh giiii guy& TTHC: 0

4 CAI CACH TO CHITC BO MAY HANH CHINH NHA NIYOC 6

STT Linh ytyc/Tieu chi/Tieu chi thanh phAn Diem toi

da

N6i dung chi tiet Thiri gian Chti tri PhCii hcrp

4,1 Thuc hien quy dinh ciia Chinh phii, B6 nganh Trung trang va cua Tinh ye to chtk b6 may 2'5 VP

4.1.1 nhiem TO chirc va hoat d6ng theo quy dinh ye chtrc nang, nhiem yki, guyen han va co cau to chirc cua cac soy, ban, nganh

0,5 Quyet dinh cua Tinh ve chirc Wang, vu, quyen han va co cau to chirc

dm SO

Thuc hien clang theo quy dinh cua Chinh pha va cac van ban hudeng clan cua BO chuyen nganh hoac pH hop vol tinh hinh thuc tiin theo chi dao caa tinh: 0.5 Khong thuc hien clang theo quy dinh cua Chinh pha va cac van ban Inzang &in caa BO chuyen nganh hoac khong phis hap voi tinh hinh thuc tien theo chi dao cira tinh: 0

4.1.2

Thuc hien quy dinh ye co cau so lugng Faith dao cap phong, ban, dcm vi truc thu6c cac soy, ban, nganh

1 KH trien khai quy dinh ye thuc hien co cau so ltrorng lanh dao cap phong va ttrcm2 ducm2

Thuc hien clang quy dinh ve ca cau so luang lanh (Igo cap phong va twang duang: I

Thuc hien khong clang quy dinh v ca cau so luting lanh dqo cap phong va twang &rang: 0

4.1.3

Thuc hien quy dinh ye bo nhiem vu tri lanh dao cap phong, ban, don vi trkrc thuc cac soy, ban, naanh

1 kli/De an ye bo nhiem vu tri lanh dao cap phong, ban, don vi trkrc thuc cac soy, ban, nganh

Lanh dao cap phOng va twang throng duac bo nhiem clang quy dinh: 1

Lanh dao cap phong va twang throng khong chivy bo nhiem clang quy dinh: 0

4,2 Ra soat chti-c nang, nhiem vu, thAm quyen cua cac phong, ban chuyen mon va cac don vi sir nghiep truT thuc co• quan chuyen mon cap tinh, có phan cOng nhiem vu cu the cua tirng co. quan

1,5 KH ra soat khi c6 VBQPPL huang an cua BO KHDT

VP Cac Phang chuyen mon

4.2.1 Thuc hien ra soat, de xuat co quan co tham quyen xem xet, dieu chinh chirc nang, nhiem vu cua co quan khi c6 Van ban cua Chinh phi' va htro-ng dAn cua B6 chuyen mianh

0,5

Thuc hien ra soat kip th&i: 0.5

Thuc hien ra soat khong kip thai: 0

4.2.2 Quy dinh chirc Wang, nhiem vu cu the cua cac phong, ban chuyen mon va cac don vi skr nghiep truc thuc khi c6 Quyet dinh ho'4c Quyet dinh quy dinh lai chirc nang, nhiem ykt, co cau to chirc b6 may cilia co quan co tham quyen

0,5

Thuc hien kip thai, phit hop: 0.5

Thuc hien khong kip thoi, phi{ hop hoac thuc hien kip thai nhung khong pha Op: 0

4.2.3 Viec xay dung Quy che lam viec cua co quan khi co Quyet dinh ho4c Quyet dinh quy dinh lai chdc nang, nhiem vu, co cau to chirc b6 may cua co quan co than quyen

0,5

Ban hanh kip thai: 0.5 Ban hanh chua kip thdri: 0.25 Khong ban hanh: 0

STT Linh vkrc/Tieu chi/Tieu chi that'll phan Diem toi

da Nei dung chi tiet Thai gian Chu tri Phei hop

4,3

Thcrc hien phan cap quart IS theo nganh, linh vkrc

2 Thkrc hien che (16 bao cao 01 nam 2018 (NOi dung quy dinh tai Ke hogch so 6262/KH-UBND ngay 04/10/2016) bao cao 06 thong va bao cao nam cac nam , tiep theo; Sot N6i vy clang xay dkmg KE hoach tip tyc triEn khai bao cao cua N6i dung 4.3

Bao cao nam Phong THQH Ph6ng Kinh to Nganh

4.3.1 Thkrc hien cac quy dinh vE phan cap quail ly nha ntrac theo nganh, linh vtic do Chinh phu, 13"<) chuyen nganh ban hanh

0,5

Thtrc hien deiy du clang quy dinh va bao cao thing theri gian quy dinh: 0.5 Thtrc hien ddy chi citing quy dinh flitting bao cao chOm thdri gian quy dinh (khong qua 15 ngay): 0.25

Khong thvc hien cac quy dinh hoac kheing giri bao cao hoac bac, cao che:n sau 15 ngay: 0

4.3.2 Thkrc hien cac quy dinh Ni' phan cap quan lY nha nuac theo nganh, linh vt.rc do Tinh ban hanh 0,5

Tlurc hien day dzi thing quy dinh va bao cao day chi not dung, clang thoi gian guy dinh: 0.5 Thtrc hien day du dung quy dinh nhtrng khong bao cao day chi nOi dung hoac ch.:* thoi gian quy clink (khong qua 15 ngay): 0.25

Khong thtrc hien cac quy dinh hoac khong gfri bcio cao: 0

4.3.3 Thkrc hien kiem tra, danh gia dinh kY d6i vai cac nhiem vy cua cac 13(5 chuyen nganh, UBND tinh da shan ca. cho hu en va cac dcrn vi true thuoc

0,5

Co thtrc hien: 0.5

Khong thtrc hien: 0

4.3.4. Xir 1Y cac van de Ni' phan cap Oat hien qua kiem tra 0,5

100% cac van de phat Dien dtrgv zzilj/ hoac kien nghi Xli lk 0.5

Tie 90% den dual 100% van de ph& hien qua kiem tra dtrqc xir I.) hoac kien nghi mi. lf): 0.25

Dtroi 90% van de phat hien qua kiem tra dtrcic xtili. hock kie'n nghi xfr If,: 0

5 XAY DING VA NANG CAO CHAT LONG DOI NGU CAN BO, CONG CHtfC, VIEN CHIIC

8

5,1 Mc dinh CO' eau ngach cong chirc, chin danh nghe nghi0 vien chirc theo vi tri viec lam 2

5.1.1 Xay dung ban mo td cong viec va khung nang lire cua vi tri viec lam cua cac so, ban, nganh 1 Phe duyet danh myc vi tri viec lam Nam 2018 VP

Xciy dung ,va ban hanh kip that ban mó to cong viec va khung nang ltrc cua vi tri viec lam thuOc thorn quyen cua cac sa, ban, nganh: 1 Khong .thy dung ban mo to cong viec va khung nang ltrc cua vi tri viec lam thuk tham quyen czia cac so; ban, nganh: 0

5.1.2 Thkrc hien ca cau ngach cong chirc, chirc danh nghe nghiep vien chirc theo danh myc vi tri viec lam lam da dirge phe duyet:

1 Bao cao ket qua thirc hien ca cau ngach cong chirc, chirc danh nghe nghiep vien chirc theo danh myc vi tri viec lam lam da ducxc .he du et

Nam 2018 VP

100% thtfc hien thing quy dinh: 1

STT Linh vu•c/Tieu chi/Tieu chi that'll phAn ' A i Diem to da

Neil dung chi tiet Thlyi gian Chu tri Phei hop

Ter 90% de.n dtreri 100% &roc ill:at hien citing quy dinh: 0.5

Dtrai 90% thzrc hien thing quy dinh: 0

5,2 Vay dirng Ke houch ve cOng tac quy hoach can b0, cong dilly, vien auk; hang nom bei sung kip thiyi

1 Quyet dinh phe duyet cua Se( va cUa Tinh ily ye QH can WO 2018

Nam 2018 VP

Xcly citing day diz, dzing quy dinh; hang nom ra soot, ba sung kip thai: 1 Xely dirng day dzi, citing quy dinh nhtrng hang train khang MIA: hien ra soot, ba sung kip thai: 0.5 Khong ;ray dzrng: 0

5,3 Thkrc hien tuyen dung, tiep niqm, bta tri siir dung cong chtit, vien chirc 1 KH tuyen dung, tier) nhan (neu co) VP

Thztv hien kip then, thing quy dinh: 1

Thzrc hien khong kip thai: 0.5

Thzrc hien khong thing quy dinh:0

5.4. Thkrc hien tinh gian hien the trong CO' quan, dun vi 1 VP

5.4.1 Xay dung De an tinh gian bien the ctla cac so., ban, nc,,anh: 0.5 0,5 De an tinh gian Bien che

Xdy dung De an; hang »am duoc di:eu chinh, ba sung kip Merl: 0.5

Khong _ray dung De. an hoot khong di:ezi chinh, b :6 sung kip thai: 0

5.4.2 Mix d9 hoan thanh ke hoach tinh gian bien the trong nom: 0.5 0,5 Bao coo ke hoach tinh gian bien the

trong nom Nam 2018

100% kJ hoach duoc hoan thanh: 0.5 Tir 90% cItz dtrai 100% ki hoach dtroc hoan thanh: 0.25

Dirai 90% ke hoach &roc hoan thanh: 0

5,5 Cong tac dal) tao, bOi du.o.ng CCVC 1 VP

5.5.1 Ban hanh Ke hoach dao tao, b6i dung CCVC cUa co quan hang nom 0,5 Ke hoach dao tao, boi di.r&ng CBCC

2018 Ban hanh kip thol: 0.5

Ban hanh khong kip thai (chain 15 ngay so vol ke: hoach UBND tinh ban hanh): 0.25

Khong ban hanh: 0

5.5.2 Thkrc hien ke hoach dao tao, b6i &rang CCVC hang nom 0,5 Bac, coo dao tao, b6i during CBCC 2018 Nam 2018

Thtfc hien 100% lc:' hoach: 0.5

Thyr hien to 90% - dual 100% ke hoach: 0.25

Thtrc hien dual 90% ke hoach: 0

5.6. Danh gia, phin loci cong chfrc, vien chtirc 1 VP

5.6.1 Thkrc hien trinh tu, thu tkic danh gia, phan loci cong chirc, vien chirc theo quy dinh

0,5 Thkrc hien dUng quy trinh (Bao ca.() can bO thuOc dien Tinh fly quan 1Y giri Ban TO chirc Tinh uy va So. NOi vu; Bao coo CBCC dm So. giri Son NOi vu)

Dting quy dinh: 0.5

STT Linh vkrc/Tieu chi/Tieu chi thanh phlin Diem tOi

da Noi dung chi tiet Thiri gian Chti tri Phei hyp

Khong thing quy dinh: 0

5.6.2 Chdp hanh ky ludt, kj, wan hanh chinh cua can b0, cong chIrc, vien chac 0,5 Khong có don thlr khiL ndi/Chi ciao kY

ludt, khien trach ciia cap tren (ghi CO trong bao cao dinh gia)

Trong nam khong có can 60, cong chirc, vien chac lam viec tai don vi bi kj) luat tie may khien trach tree len: 0.5 Trong nam co so can 130, cong ch&c, vien chziv bi kf, luat to nnic khien trach tree len tai dun vi có chteri 200 ngwOri la 01 trzterng hap; tie 200 din 500 ngitol la 02 trztetng hap; tren 500 nguloi la 03 trtro.n hap: 0.25 Trong pram CO so can bO, cong chtic, vien chtic bi 4 luat tit 'mic khien trach tra len tai don vi có dual 200 ngtteri la 02 trudeng hap tree len; to 200 din 500 ngirdei la 03 trtro-ng hap tree len; tren 500 ngtrol la 04 truerng hap tree len: 0

5,7 Thkrc hien giii quyet the di:), chinh sach CCVC 0,5 Giai guy& ch& d(i, chinh sach CBCC

(Quyet dinh giai quyet) Nam 2018 VP

Thyr hien kip Cheri, thing quy dinh: 0.5

Thztc hien chtta kip thdri, dung quy dinh: 0.25

MIuc hien khOng thing quy dinh:0

5,8 • • Thkrc hien viec bat) cao dinh 14, bao cao chuyen de ye chat luvng dOi ngit CBCCVC trong

co. quan

0,5 bao cao dinh kY, bao cao chuyen de ye chdt lirang dOi ngil CBCCVC trong ca quan

Cuoi nam VP

Bcio cao kip thoi: 0.5

Bao cao khong kip theri (khong qua 15 ngay): 0.25

Khong bao cao hoac cham qua 15 ngay: 0

6 CAI CACH TAI CHINH CONG 5

6,1 Thkrc hien cong khai till chinh 1 Bdo cao cong khai tai chinh vai CBCC Thang 12/2018 VP

Darn bao not dung va thdri gian quy dinh: 1

Chi dam bao not dung hoac thOri gian theo quy dinh: 0,5

Khong dam boo not dung va theri gian theo quy dinh: 0

6,2 Lap va girl bao cao quyet toan 0,5 Bao cao quyet toan ngan sach hang nam

2017 Thang 03/2018 VP

Lap viz giii bao cao quyet loan ngan sach hang nam dam bao thcsfi gian quy dinh: 0.5 Lap va girl bao cao quyet wan ngan sach hang nam cham khong qua 15 ngay so vai quy dinh: 0.25 Lap va gfri bao cao quyit loan ngcin sach hang Ilant cham tren 15 ngay so voi quy dinh: 0

6,3 Bao cao thtyc hien the do tkr chti , twain tract' nhiem ve sir dung bien the va kinh phi 0,5 Bao cao nam 2017 08/2 hang nam VP

NOp bao cao dam bao not dung theo quy dinh va girl citing (heti hair 0.5

NOp bao cao khong dam boo nOi dung hoac bao cao cham so vai quy dinh (qua 15 ngay): 0.25

NOp bao cao khong deiy di not dung theo quy dinh va khong dung On: 0

6,4 Tiet kiem kinh phi, tang thu nhiip cho cling chirc, vien chirc lam viec tai So., ban, nganh va cac dun vi trtic tha2c

2

x Link vtyc/Tieu chi/Tieu chi thank phan

X A • Diem to! da

Nii dung chi tit Thtri gian - Chi' tri A • Phot hcrp 'STT

Tang thu nhelp cho can ba cong chtic, vien chtk, ngtei lao dOng dgt tit tren 3 kin lttang co. so/nguoi/thang tro. Mn: 2

Hat tir tren 3 la'n ltrcmg ca saingutri/thing troy len;

Thing 01/2019 VP

Tang thu nh6p cho can b6, cong chtk, vien chtk, ngu.61 lao ding dgt tit tren 2 kin din 3 kin Itrang ca so/ngueri/thang tro. Mn: 1 Tang thu nh6p cho can b6, cong char, vien chtk, ngtei lao dOng dgt tit tren 1 kin den 2 lan Ittang ca so/ngtrol/thang fret len: 0.5 Tang thu nkip cho can b6, cong char, vien chtk, ngtthi lao Ong dgt tit 1 Ian Ittang co.-soinguoi/thang: 0

'

6,5 Xay doing vh Hs soft, sira dOi quy the chi Wen nolli WO - -

0,5 Quy ch4 sira d6i hang nim (sau HOi nghi CBCC; thay d6i CCPL); .

Thing 12/2018 VP

___ Co guyet dinh ban heath ma i ho4c stir: doi, bo sung quy the chi tieu n 6i b6: 0,5

Kh6ng c6 guy& dinh ban hanh m61 hotk mkt doi, bd sung quy chi chi tieu n6i b6: 0

6,6 Xfiy ding dir town ngan sich hang nim 0,5 du town ngin sich hang nim Thing 8/2018 VP

Tittle hien xay dung dung quy dinh va gtii thing thai han: 0.5

Xciy dung khong dung guy dinh ho0c girl mu6n (khong guci 15 ngay) so vii quy dinh: 0.25

Xcly dung du toan khong dling quy dinh vet giti mu6n qua 15 ngay so vo.i quy dinh: 0 7 HIEN DAI HOA HANH CHINH 9

7,1 Dinh gii chinh quyen dien hi. clip s6, nganh vi cap huyen, dip xi tinh Quang Ninh (Theo Quyet dinh phe duyet Br) tau chi chbn diem hang nim)

4 Dinh gii theo Quy dinh kern tai lieu kiem chirng

CuOi nim Phong KGXV

7,2 Thtrc hien tiep nh4n 116 so', tri ket qua giai quyet TTHC qua dich vu buu chinh cong ich (BCCI)

2 Tier, nh4n ho scr, tri ket qui giii quyet TTHC qua dich vu btru chinh cong ich (thu tpc DKKD, Lien hien hcm tic xi, D'au ttr...)

Cu6i nim Phong DKKD Cac Phong chuyen mon; VP So' tong hcrn b/c

7.2.1 TS, le TTHC da trien khai co phit sinh ho scr tiep nh4n/tra ket qui giii quy6't qua dich vv BCCI 1

Tit 70% so 7771C tra len c6 phat sinh hd sa: 1 Tit 50% din duo? 70% so TTHC co phat sinh hd so... 0.5 Du.O.i 50% so TTHC c6 phat sinh hd so.: 0

7.2.2 TS, l' h6 sa TTHC dugc tiep nh'in qua dich vv BCCI 0,5

Tit 10% so ha so. TTHC tr.& len: 0.5 Tit 5% din du& 10% so ha so. TTHC: 0.25 Du& 5% so ha so. TTHC: 0

7.2.3 0,5 Ty le ket qui giii quyet TTHC duvc tra qua dich vv BCCI

Tit 15% so ha so. TTHC tra Mn: 0.5 Tit 10% din die& 15% so hd so. 77'HC: 0.25 Duoi 10% so hd so. TTHC: 0

Linh vwc/Tieu chi/Tieu chi thanh phi n Diem A . Dem 1 i 0

da N§i dung chi wet Thai gian Chi tri Phi hwp

' ' STT

7,3 Dinh gia xep hang ding tic xay dung, ap dung, duy tri vit ciii tien He thong quan 1St chit lining theo Wen chitin quific gia TCVN ISO 9001:2015 ciia cac co• quan, to chic thu§c he thing hanh chinh nha nuirc tinh Quang Ninh

3 COng tic xay dung, ap dung, duy tri va cai tien He thing quan 1St chit lung theo tieu chuan qutic gia TCVN ISO 9001:2015 (chuyA dai tit TCVN ISO 9001:2008).

Trong 'tam 2018

VP Cac Phong chuyen mon

8 DIEM THU'ONG 5

8,1 A Ket qua thwc hien nhiem vy chinh tri ctia dolt vi dinh gia th8ng qua cac thanh tich khen

thtr&ng (chi tinh den thoi diem danh gia) 2 Thanh tich th,rc to dm SO nam 2018 Nam 2018 VP

Ca thi dua czia Chinh plui hoac cac hinh auk khen cao ciza Nha ?mac (Huan chuung, Huy chugng...): 2 Co. thi dua ciza UBND tinh hoac czia BO chuyen nganh: 1

Bang khen ciza Chzi tich UBND tinh hoac BO chuyen nganh: 0.5

8,2 To chtk to danh gia, xep loci vi n§p blo cao stem ho•n thiri gian quy Binh 3 ngay tro* len, n§i dung clay du, chinh xac, chit luvng; bao cao tw chin' diem Chi s6 CCHC sai s6 kh8ng qua 5% so vii diem thim dinh

3 Ba) caotv danh gia, xep loai va ter cham diem dm Soy kern tai lieu kiem chirng c6 chi-1. 14 s6

Theo yeu cau dm So. NOi vi

VP tong hqp Cac Phong phi bp

9 DIEU TRA XA- HQI HQC 39

9.1 Diem quy ai tir dieu tra sw hai long ctia ngtroi din, to chtk di Wei sty phvc vy cilia co. quan hanh chinh nha milk (CM s6 SIPAS), theo 05 n§i dung sau:

25 Dinh gia d'Oc lap di veri ngutri din, to chirc.

Theo lich dm Sar NOi vv

9.1.1 Tip can dich vv Cung cap thong tin,ve thil tic hanh chinh, ca soy vat chat lam viec...

Phong DKKD, cac phOng

TTHHC; VP

9.1.2 Thu tut hanh chinh Cong khai minh bach thi tvc hanh chinh; don gian Ma; giai uuyet tien

Phong DKKD, cac phone

VP SO; TTHHC

9.1.3 Str phvc vv dm tong chirc Thai dO, S thirc, nang li,rc phvc vu dm CBCC

Phong DKKD, CAC phong

VP Si; TTHHC

9.1.4 Ke't qua giai quyet ding viec cua co quan hanh chinh nha mac TIVri gian, chi phi, ket qua giai quyet Phong DKKD,

cac phong

9.1.5 Viec tip nhan, giai quyet g6p St, phan anh ki4n nghi Viec tip nhan g6p St, phan anh kin nghi, thong bao ket qua giai quyet kip thati

Thanh tra Sii• VP, cac phong chuyen mon

9.2. Diem dieu tra xa h§i hcc di Wei &Ong chik lam viec tai co' quan nha ntrifec 14 Phi6u danh gia dm CBCC Theo yeu cau

dm Sr' NOi vu Doan Thanh Men

Cac Phong phi hop

TONG DIEM 100