Smart goals setting

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  • HNG DN LP MC TIU

    Tng hp: Cao C Chc

    Ngun:

    - Internet

    - http://yourhumancapital.blogspot.com

    SMART

    Cp nht: 26/04/2016

    http://yourhumancapital.blogspot.com/
  • u nmMc tiu ca nm

    - Tng trng doanh thu 5%- Gim khiu ni ca khch hng- Nng cao nng lc nhn vin- Nng cao i sng CBCNV

  • Nm nay khng c thng v s v khiu ni gim nhng thit hi do khiu ni tng

    Mc tiu u nm u c ghi nh vy, ch ghi

    l Khiu ni gim

    Cui nm

  • Ni nng cao i sng CBCNV sao khng thy g?

    Tng lng ti thiu theo quy nh ca

    nh nc ri cn g!

  • Nhn mt thy ght

  • Cc li rt ph bin:

    - Mc tiu m h, kiu khu hiu chung chung

    - Qu nhiu mc tiu, vt qu kh nng ngun lc

    - Mc tiu khng r rng nn khng kim sot c

    - Tranh ci v kt qu khi lin quan n li ch (thng)

    Tinh thn lm vic km

  • Mnh s giu nh Bill Gates, c c 50 t

    vo nm 50 tui!

    Mnh s i du lch 50 nc trong vng 5 nm na

    trnh vic ny mctiu phi c th r rng.Tuy nhin nh vy vncha !

  • Mc tiu cao nhng khng c th v khng c k hoch thc hin th ch l m c vin vng, hoc ch n gin l

  • N hoc la o

  • gic m khng tan v, cn c phng php thc hin khoa hc

  • Peter Ferdinand Drucker was an Austrian-born Americanmanagement consultant, educator, and author, whosewritings contributed to the philosophical and practicalfoundations of the modern business corporation.

    Born: November 19, 1909, Vienna, Austria

    Died: November 11, 2005, Claremont, California, US

    Ni n khoa hc qun tr, khng th khngnhc n Peter Drucker - ngi c xem lng t v qun tr doanh nghip, v ni nqun tr doanh nghip, khng th khng nhcn qun tr theo mc tiu MBO. V qun trtheo mc tiu MBO l mt trong nhng nggp quan trng ca Peter Drucker cho khoa hcqun tr hin i m chng ta ang c thahng trong thi i ngy nay

    Cng vi MBO, mc tiu thng minh SMARTv h thng ch s o lng KPIs hnh thnhnn b ba vng chc nh king ba chn nhmhng n kt qu ti u cho doanh nghip.

    http://pmt.edu.vn

    Ngun gc SMART

    http://pmt.edu.vn/
  • Mc tiu phi c th, r rngo lng c bng cc cons v n nh hng cho cchot ng trong tng lai

    ng ni mc tiu ca bn l dn

    u th trng trong khi i th ang chim 35 % th phn.

    Hy t mc tiu chim ti thiu 40% th phn, t bn s bit mnh cn

    phi c t bao nhiu % na.

  • Con s tuyt i hoc t l %

  • Khng c mc tiu no t ra m khng tm cch o lng

    n. Nu khng c phng php o lng, hn bn s khngbit mc tiu ca bn s n u, t c hay khng

    Thay v Hng dn nhn vin qun l tt thi gian lm vic, hon thnh cng vic ng hn;

    Nn ghi r l Thc hin hun luyn k nng qun l thi gian 1

    ln trong qu 1-2016.

  • Lm sao cao c nh H Ngc H ?

    Mua i guc cao 20 phn

  • Hy m bo chc chn rng Mc tiu bn t ra l c th thc hin c. Nu bn xy dng Mc tiu m hu nh khng c hy vng hon thnh th mc tiu s lm bn thoi ch v mt t tin. V t c mc tiu , bn cn s hu thi , kin thc v k nng cn thit

  • MC TIU QU CAO MC TIU QU THP

    Mc tiu phi c tnh thch thc c gng, nhng

    cng ng t mc tiu qu cao khng th t ni

  • Tnh thc t ca mc tiu m bo cho bn cth vn dng cc ngun lc chc chnrng mnh s thc hin c. lm c iuny, bn hy ngi tnh ton xem kh nng nhnlc, iu kin vt cht, thi gian, cc yu t trgip t bn ngoi c m bo cho bn thchin c mc tiu khng?

  • Khng thc t, nhim v bt kh thi

  • ng t ra mt mc tiu hay cng vic m khng c thi hn.

    Thi hn chnh l im mc chng ta bit kt qu mnh c

    hon thnh c khng. Thi hn mc tiu hp l gip bn

    va t mc tiu li va iu chnh c mc tiu ny vi mctiu khc.

  • THI HN

    V d

    - Bo co Ti chnh thng trc phi honthnh chm nht ngy 10 ca thng sau.

    - K hoch kinh doanh nm 2016 caphng Kinh doanh quc t phi cson tho xong vo ngy 30/11/2015.

  • Mt mc tiu khng c k hoch thc hin th ch l mt iu c

  • Cc bc qun tr theo mc tiu:

    1. Thit lp mc tiu chin lc di hn cho ton t chc

    2. Phn b cc mc tiu ch yu cho cc n v trong t chc

    3. Nhng nh qun tr v cng s xc nh cc mc tiu c th cho b phn ca h

    4. Xc nh nhng mc tiu c th cho tng thnh vin trong b phn (thit lp KPI)

    5. Xy dng k hoch hnh ng, xc nh cch thc t c mc tiu

    6. Thc hin k hoch

    7. nh gi vic thc hin mc tiu (chu trnh PDCA)

    8. Tng thng cho vic thc hin t c mc tiu

  • Vo thi , mt tuyn th nh con nh Santenbanii m c th v ch th gii trong mn chy Marathon ng trng di

    hn 40 kilmt, rt hao tn sc lc, l mt iu cha h c, vt ngoi sc tng tng ca mi ngi, mt k tch!

    Mi ngi d c chng kin tn mt, nhng vn khng th tin ni. Ngi ta hoi nghi. Hay l ngi Nht c th on g

    m th gii cha bit ti? Ngi ta kim tra tht k i giy chy ca Santenbanii. Khng c g khc thng.

    Hai nm sau. Cuc thi chy Marathon Quc t m rng din ra ti thnh ph Milan, nc . Santenbanii li c i din cho

    nc Nht tham gia thi u. Ln ny, Santenbanii cng li chin thng mt cch thuyt phc, t huy chng vng v danh

    hiu v ch th gii.

    K gi vy quanh, khng ai cn nghi ng thnh tch tuyt vi ca anh na, m tp trung vo khai thc kinh nghim thi u,

    Santenbanii vn tr li cu hi c Chin thng i phng bng cch no bng cu tr li c:

    Chin thng i th bng tr tu!

    Trong cuc thi chy Marathon Quc t m rng t chc ti Tokyo, th

    nc Nht vo nm 1984, Santenbanii (Sn in Bn Nht) tuyn th Nht

    Bn, ngi m trc cha ai nghe thy tn, bt ng nh bi tt c cc

    tn tui ln, ginh huy chng vng v ch th gii.

    Khi cc nh bo phng vn: Anh chin thng cc i th bng cch no?

    Santenbanni ci m tr li: Chin thng i th bng tr tu!

    MC TIU & CHIA NH MC TIU

    V d kinh in

  • Ln ny, trn bo ch khng cn nhng li t ra nghi ng na, m tp trung tm hiu th no l tr tu Nht Bn gip

    Santanbanii chin thng? Qu thc lc by gi ngi ta cha hiu c vn b mt ny.

    Mi 10 nm sau. Ci b mt tr tu Nht Bn mi c tit l. Trong cun t truyn ca mnh, Santenbanii gii thch rt

    r rng trc cuc thi u vi ngy anh ta ngi xe c thit b o di chy th trn qung ng s chy trong cuc thi.

    Santenbanii ghi nh tt c cc ct mc d nhn ra nht, nh gc ng, thp chung, cy c th s gp trn ng chy t

    im xut pht cho ti ch n. Tt c c v li trong mt t bn vi ch thch di chnh xc tng mt. Sau

    Santenbanii cn c vo tc chy, phng n phn phi sc lc khi chy trn ton b con ng tnh ra thi gian cn

    thit phi chy trn tng qung ng c nh du. V th, khi vo cuc ua chnh thc, Santenbanii c gng chy theo

    ng phng n phn phi sc lc v tc c tnh ton chu o ginh chc v ch.

    C mi ln qua mt ct mc t t ra theo ng k hoch, lng phn khi li tng thm, khin cho Santenbanii cng n lc

    trong on tip theo. Chy Marathon trn c ly di hn 40 km l mt cuc chin u trng k tht s gian kh v rt kh

    vt qua c sc ca chnh mnh. Nhng vic chinh phc tng on ngn li tng i d dng.

    Vn tm l ny, my chc nm trc ngi ta cha hiu c k. Cc u th ch bit nhm ti mt ci ch l vch vi

    im xa vi vi hn 40 km. V th khi mi chy c 10 20 km, c th bt u mt mi, trong tm l bng xut hin

    cm gic nng n, tay chn r ri, ch n lc ginh chin thng gim i r rt, li b khong cch cn rt di pha trc

    khng b tinh thn. V th tc chy ca i chn ca u th v tnh b sc ca bn thn km hm li, nn khng th t

    thnh tch cao nht c th c. Nhiu ngi hong s vi khong cch di cn pha trc m nh b cuc hoc gc ng

    trn ng ua khng gng dy ni.

  • https://www.youtube.com/watch?v=dur6ZPkrU4E

    Ghi nh cc ct mc Mc l mt gc cyMc l mt ngn hng

    Mc l mt chung c Hon thnh tng mc tiu l cc ct mc

    Phng php thc hin ca Santenbanii

    https://www.youtube.com/watch?v=dur6ZPkrU4E
  • Bi hc1) Chia mc tiu ln thnh

    cc mc tiu nh

    2) Hon thnh tng mctiu nh

    3) Hon thnh cc mctiu nh s hon thnhc mc tiu ln