How to master full listening skills?

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Listening skills are essential for the quality of your life and business as well as

reading,

writing and

speaking skills.

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Most people spend at least 45% of communication time listening

Most people listen to and understand only about a fourth of what is being communicated

Listening Facts:

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Listening Facts:

Listening is the most used of all communication

skills

Listening is the least developed of all

communication skills

Listening is tied to effective leadership

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Cultivate your ability to listen

# Interest: At first you should show your

interest to the speaker.

Don’t let you be distracted by other

materials, people or events.

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Cultivate your ability to listen

# Let the talker feel free to talk:

Stop chatting and watch the speaker straight

in the eyes.

# Be patient: Allow the presenter to speak

slowly, don’t interrupt him/her and try to nod

when you feel you know what he or she is

talking about. HR Key Functions

Cultivate your ability to listen

# Separate the facts from speaker’s

opinion!

# Ask questions! Questions are important

to gain more information on the topic before

you finally meet a conclusion. 

# Be careful of criticizing the speaker, his or

her outfit, shoes, appearance. HR Key Functions

Cultivate your ability to listen

# If you disagree on one topic, be very

careful how you act!

Don’t spend more than 7-8 minutes in

arguments. In a positive way tell your

opinion and enhance it with an example but

do not overreact and don’t be emotional.

Hold your temper! HR Key Functions

Cultivate your ability to listen

# Be aware of body language!

Keep eye contact while

listening or speaking

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Try using these simple rules and you will be amazed how many information you can gather.

To analyze a situation and to find a solution you need information.

Knowledge and information are the most powerful tools in our society.

Utilize those techniques and results and profit will follow.

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