applying to job: ConsultantFunctional and DevelopmentDW, BI, CRM, ERP, WEB

address:28053 Madrid – Spainbirth:18. November.1965.Caracas. Venezuelamarital status:married, 2 daughterscontacto:Spain 0034-677339096

Ricardo Dolinski GarridoSystems EngineerConsulting and Systems Development

nationality: Spaniard, Venezuelan

http://rdolinski.euhttp://www.linkedin.com/in/ricardodolinskigarrido

emails:ricardo@rdolinski.eurdolinski@gmail.com

2010.June.

knowledge: Siebel (Tools, Field Service, eService, HelpDesk, Assignment, Contract, Consumer Goods, EIM, Workflow, eScript), Oracle Warehouse Builder, IBM DataStage, PowerCenter, Oracle SQL, PL/SQL, SQLServer, JDEdwards OneWorld, WebService, C#, ASP, PERL, HTML, JavaScript, UML, XML, ITIL

skills:- systems developments: analysis, design and programming.- knowledge in Siebel: CRM, contracts, remote incident management and field.- data migration to Siebel model through EIM and solve incident by configuring with Tools.- analysis, design y programming of applications, reports y table convert of JDEdwards OneWorld; as modify copies to meet customer requirements, such as create new objects complementary to ERP.- create relational model for database, procedures PL/SQL Oracle, functions, trigger and query SQL with TOAD, PL/SQL Developer.- design and programming for Intranet and Internet systems in PERL, ASP, VBScript, HTML, JavaScript and SQLServer.- design of class hierarchy to create instance in object-oriented programming with New Era Informix.

accomplishments:- rethink Siebel assignment rules, in priority of criteria, sequence of rules, and correspondence between rules, hierarchy of incident and incident solver group of Service Request.- propose correspondence between products in SLA and Siebel Contract; OLA priority per group resolver in SLA, and serialization for hierarchy ranking of incidents by incident solver groups and by service-product.- resolve incident relating to Siebel Service Request: product, asset, account, organization, owner, contract.- know model developed for eService application and HelpDesk, identify improvements and test failures in TEST; maintenance and support of Field Service applications and HelpDesk.- know with manual and tool installed in local, model of Universe of Data of Business Object; build dimensional model data warehouse: star schema, snowflake schema and constellation schema.- resolve incident in application with Siebel Tools: setting column in table, field in business component, control in applet and view on screen; programming in eScript, business services; and knowledge of web service, workflow and assignment.- write in English: mapping, matrix of requirement and functional for India factory build migration processes.- load EIM table columns needed to generate each ROW_ID in base table, required to solve each foreign key, and columns required to resolve data access and visibility, according to: position, owner and organization.- build data mapping and workflow with Oracle Warehouse Builder, PowerCenter, IBM DataStage and SQLServer DTS.- run Siebel application with .srf local and access data in server to verify access and visibility of data, in case of error, execute in database the SQL of spool output and identify condition is not fulfilled.- procedures and functions in PL / SQL for data transformation and use them in data mapping and workflow.- module of sales accounting by TPV; load and update structure of price of products; and systems for affiliations and billing, in JDEdwards OneWorld.- subscriber management system with PERL, HTML, JavaScript and SQLServer to access by Internet.- build data mart with granularity and aggregation of data appropiate to report and deploy of totals required.- general idea of workflow between task that trigger of events and event that activate activities, relational model for database and program module for creating relation task-event-activity in New Era Informix.- module for review and load of amounts in similar form to Excel for stock query in C and Sybase.- Clipper system budget and accounts payable module in SQL * Forms, Report Writer and PL / SQL in Oracle- analyze, design and programming of automated model to identify skill acquisition plans in organizations; built in CSP with routines in PL/1 to access VSAM files and execute heuristic algorithm.- completed course MCPD C# in AZPE; Data Mining and Data Warehouse (WEKA, Kettle, Pentaho) in Universidad Politécnica in Madrid, Strategic Marketing, Financial Economic Management, XML, Dreamweaver, PL/SQL, SOA, X++ Dynamics, ITIL FOUNDATION V3, UML.

job employer company

Functional Analyst – Siebel 8.0, Tools, EIM, OWB, DataStage María Jesús García Beteta Tecnocom – SpainConsultant – Siebel 7.8,EIM,Tools, PowerCenter Alberto Martín Birchman – SpainSenior Consultant I – JDEdwards OneWorld Juan Cogolludo Pastor Capgemini – SpainTechnical Consultant – PeopleSoft EnterpriseOne Miguel Hernández IOS – SpainSystems Analyst – JDEdwards OneWorld Fernando Molano Venemotos YamahaAnalyst Programmer – ASP, VBScript Ricardo Marín Ease ConsultoresProgrammer OW II – JDEdwards OneWorld Marianella Arriechi B.F.G.P. IngenierosProject Engineer – New Era, Informix José Luis Cano Database AccessAnalyst Programmer – Sybase, C Gary Gandelman InfovenAnalyst Programmer – Oracle, PL/SQL Concepción Divasson CeprochocaConsultant – Clipper Edgar Lander Lara Rodríguez Marambios Systems Analyst – CSP, PL/1, VSAM Orlando Rivas Intevep since ∫ until position employer companyDec.07 ∫ Mar.10 Functional Analyst – Siebel 8.0, Tools, EIM,OWB,DataStage María Jesús García Beteta Tecnocom. Madrid

Rethink Siebel assignment rules, in priority of criteria, sequence of rules, and correspondence between rules, hierarchy of incident and incident solver group of Service Request.Propose correspondence between products in SLA and Siebel Contract; OLA priority per group resolver in SLA, and serialization for hierarchy ranking of incidents by incident solver groups and by service-product.Resolve incident relating to Siebel Service Request: product, asset, account, organization, owner, contract.Monitor and configure: components, jobs, task, and PID Windows by server CPU consumption and RAM.Know model developed for eService application and HelpDesk, identify improvements and test failures in TEST; maintenance and support of Field Service applications and HelpDesk.For two months I was knowing with manual and tool installed in local, model of Universe of Data of Business Object, an intermediate layer between presentation layer of Business Intelligence and layer Data Warehouse Dimensional Model.Resolve incident in application with Siebel Tools: setting column in table, field in business component, control in applet and view on screen; programming in eScript, business services; and knowledge of web service, workflow and assignment.Load data with Siebel EIM, build data mapping and workflow with Oracle Warehouse Builder and IBM DataStage, identify the column in the external model for each EIM table column and received by flat file; resolving incidents of Business Component configuration, Applet and eScript with Siebel Tools; write in English of mapping, matrix of requirements and functional for build by factory in India: migration processes, procedures and functions in PL / SQL for data transformation, and use in data mapping and workflowProyects: Vodafone – IBM, Tecnocom FMS and RMS

Jun.07 ∫ Dec.07 Consultant – Siebel 7.8,EIM,Tools, PowerCenter Alberto Martín Birchman Group. MadridLoad data with Siebel EIM, building data mapping and workflow with PowerCenter and SQLServer DTS, expand Business Component and Applet with Siebel Tools.Proyects: Codere, IFC

Apr.05 ∫ Jun.07 Senior Consultant I – JDEdwards OneWorld Juan Cogolludo Pastor Capgemini. Alcobendas. MadridAnalyze, design, and programming: applications, reports, functions, table convertMake changes and new applications, reports and table convert in modules: Distribution and Financial; make modules for sales accounting by TPV; load and update product pricing structure.Proyects: Lafarge, Galerias Primero, Pernod Ricard.

Ago.04 ∫ Apr.05 Technical Consultant – JDEdwards OneWorld Miguel Hernández IOS. MadridAnalyze, design, and programming: applications, reports, functions, table convert.Make changes and new applications, reports and table convert in modules: Distribution, Financial and Production.Proyects: Angulas Aguinaga, Contenur, EHN, Forum Filatélico, IFC, Incarlopsa, Seguros Meridiano.

Apr.03 ∫ Jul.04 Systems Analyst – JDEdwards OneWorld Fernando Molano Venemotos Yamaha. Caracas. Modify / create: applications, reports, functions, table convert; design, programming in HTML and XML, maintenance 2 websites.Proyects: perform technical and functional in modules: Purchases, Sales, Inventory, Accounts Payable, Accounts Receivable, Fixed Assets, Accounting, Budget, Bank Reconciliation and Treasury Cash Flow; perform maintenance in website of the company and website of motorcycling federation Venezuela

Oct.01 ∫ Mar.03 Analyst Programmer – ASP, VBScript Ricardo Marín Ease Consultores. Caracas. Programming of modules - transactions in ASP and VBScript with routines in DLL made in VB, designing and programming for Intranet and Internet systems in PERL, ASP, VBScript, HTML, JavaScript, XML and SQLServer.Proyects: build modules: load transactions, process and display data in web architecture.

Jul.99 ∫ Ago.01 Programmer OW II – JDEdwards OneWorld Marianella Arriechi B.F.G.P. Ingenieros. Caracas Analysis, design y programming of applications, reports y table convert of JDEdwards OneWorld; as modify copies to meet customer requirements, such as create new objects complementary to ERP.Proyects: create applications, reports, table convert in the ERP modules: Distribution (Purchases, Sales, Inventory) and Financial (Accounting, Accounts Receivable, Accounts Payable and Asset), build membership and billing system, according to companies, contracts and plans, for company of private insurance medical and ambulance.

Jun.96 ∫ Jan.99 Project Engineer – New Era, Informix José Luis Cano Database Access. CaracasProgramming applications oriented objects; general idea of workflow between task that trigger of events and event that activate activities, relational model for database and program module for creating relation task-event-activity in New Era Informix.Proyect: programming modules of graphical interface to load structure of tasks, events and activities; modules for create Workflows through the relationship between task-even- activity, therefore when activities are completed by the user, triggers events (database triggers) by their conditions, and indicate to run activities by the user and new tasks to complete.

Oct.94 ∫ Mar.96 Analyst Programmer –Sybase, C Gary Gandelman Infoven. CaracasBuild module for review and load of amounts in similar form to Excel for stock queryProyect: provide graphical interface similar to Excel spreadsheet to enter amounts of stock trading firms in Caracas Stock Exchange, and then send by another module of broadcasting to remote terminals customers.

Mar.92 ∫ Ago.94 Analyst Programmer – Oracle, PL/SQL Concepción Divasson Ceprochoca. CaracasMake accounts payable module in SQL * Forms, Report Writer and PL / SQL in Oracle.Proyect: building of module for register, monitoring and pay, accounts payable.

Ago.91 ∫ Mar.92 Consultant – Clipper Edgar Lander Lara Rodríguez. Caracas Make budget system in Clipper like a spreadsheet, and evaluation of timesheet control systems.Proyects: build a budget system: structure, data loading, estimation, implementation and monitoring; evaluation of timesheet control systems and magnetic card access.

Oct.89 ∫ Jun.91 Systems Analyst – CSP, PL/1, VSAM Orlando Rivas Intevep. Los Teques Analysis, design and programming of automated model to identify skill acquisition plans in organizations done in CSP with routines in PL / 1 to access VSAM files and execute heuristic algorithmProyect: identify scenarios to meet requirements of professional skills in the same discipline or related disciplines through internal transfers, external transfers, recruitment and strategic reserves; access to VSAM flat files indexed by routines written in PL / 1; design and programming of heuristic algorithm for allocation of professional skill according to their affinity and heuristic rule set.

educationdegree Ingeniero de Sistemas, Instituto Universitario Politécnico Luis Caballero Mejías Jan.84-Jul.90 file. 8306046master Ingeniería Gerencial, Universidad Metropolitana, ( No completed ) Sep.93-Jun.95 file. 9351446master Política Económica, Universidad Católica Andrés Bello, ( No completed ) Mar.97-Dec.97 file. 89719

2010.Jun.