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ESSENTIAL OF FOOD SAFETY CULTUREYao-wen HuangFellow: IAFoST & IFTChairperson, Taiwan Quality Food AssociationHonorary Chair Professor, National Taiwan Ocean University
OUTLINES
• Introduction
• Safety culture why?
• Definition of food safety culture
• Conclusion
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Food Quality Food FraudMotivation
Gain:Economic
Food Safety Food Defense
Harm: Health,
Economic, Terror
Unintentional Intentional
ActionAdapted from: Spink (2006), The Counterfeit Food and Beverage Threat, Association of Food and Drug Officials (AFDO), Annual Meeting 2006; Spink, J. & Moyer, DC (2011) Defining the Public Health Threat of Food Fraud, Journal of Food Science, 2011, 76(9):R157-63
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yw huangadapted from Moyer 2011; GFSI, 2014; FSIS 2014; Leathers 2014; Spink and Moyer 2011) by
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Food Quality Food FraudMotivation
Gain:Economic
Food Safety Food Defense
Harm: Health,
Economic, Terror
Unintentional Intentional
ActionAdapted from: Spink (2006), The Counterfeit Food and Beverage Threat, Association of Food and Drug Officials (AFDO), Annual Meeting 2006; Spink, J. & Moyer, DC (2011) Defining the Public Health Threat of Food Fraud, Journal of Food Science, 2011, 76(9):R157-63
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• Food Safety
• = Human’s action
• = Human’s Behavior
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Production
PreparationTransportationRetail
Consumer
Processing
A Framework for Reducing Foodborne Illness through Prevention
Regulations, Enforcement, and Guidance
Consumption
Distributionand
Storage
Illness
?
Education Training Surveillance Research
Food Safety Focus Area Objectives
FOOD SAFETY CULTURE
• Why do people systematically violate safety & hygiene rules despite training and being advised of the safety consequences?
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OUTLINES
• Introduction
• Safety culture why?
• Definition of food safety culture
• Conclusion
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• Statement of accidents rating• Fluctuation of this performance• Vulnerability to changes (organization,
new assets, new operators…)• Performance not achieved despite the
established initiatives and process• Recurrence of near miss…we are near the
accident• Consider that accidents are a not
inevitable and not preventible
IncidentsNear miss
SAFETY CULTURE WHY?
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ConsequencesOf incidents
• Liability impact• Brand image• Business• Social• Financial
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• It has been observed by experts that developing strong safety culture have the single greatest impact on accident reduction of any process and deliver a sustainable performance
• Positive impact on sustaintable societal responsability
Best practices
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Risks and compliance
control
•Do we control our risks and compliance ?
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Based on Wright et al. (2012)
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Food Safety Culture
What you
want?
What you get
What is our prevention plan onProducts and Operations
Along the lifecycle
How do we protect our Consumers
How we manage our Resources
How we Manage the Safety
SAFETY CULTURE AND SAFETY MANAGEMENT SYSTEMCOMPLEMENTARY APPROACHES TO MANAGE PERFORMANCE
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• Reactive StageNot our responsibilitySafety is a matter of luck, rather than management and “accidents will happen.” And over time, they do.
• Dependent StageSafety is rules to follow, defined by someone else Accident rates decrease and management believes that safety could be managed “if only people would follow the rules.”
Safety Culture how? Influence behaviors and develop commitment
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• Independent StageIndividuals take responsibility for their own safetyThey assume safety is a personal concern and believe their individual actions will make the difference.This drives accidents reduction go further.
• Interdependent StageTeams of employees have taken the ownership for safety and take theresponsibility for themselves and othersThey do not accept low standards and risk-taking behavior. They share with others to understand their point of view. They believe real improvement can only be achieved with a collective commitment , and that zero injury is a goal that can be reach.
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OUTLINES
• Introduction
• Safety culture why?
• Definition of food safety culture
• Conclusion
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• “ Is the aggregation of the prevailing relatively constant, learned, shared attitudes, values and beliefs contributing to the hygiene behaviors used in a particular food handling environment.”
• “Provides staff with a common sense of food safety purpose
• “FOOD SAFETY CULTURE – is a management responsibility
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...
• A set of shared attitudes, values and beliefs around food safety Production / sources Handling / storage Preparation
• You can have a good food safety culture or a bad one
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• Maintaining a food safety at all times
• Operators and staff know the risks associated with the products or meals they produce
• Know why managing the risks is important
• Can effectively manage those risks
• DemonstrableCopyright© TQF
FOOD SAFETY BEHAVIOR CULTURE
Food Safety Culture
“It is how we do things here “
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The GFSI wants to remedy the situation which aims to help leaders and practitioners in the food industry establish and
maintain a culture of food safety, deals with three main topics:
• The essential role of executives within an organization in its implementation (a point that also plays a significant role in the revision of ISO 9001: 2015)
• Factors such as communication, education, cooperation and personal responsibility
• Skills such as adaptability or risk awareness to translate food safety practices from theory to practice.
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OUTLINES
• Introduction
• Safety culture why?
• Definition of food safety culture
• Conclusion
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• Good safety culture underpins safety management, training, technology and procedures.
• Helps ensure people will apply training and procedures.
• Prompt employees to improve safety performance, report and solve problems
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