Get ready for TeamMAHLE!Go further, go faster, and be#StrongerTogether.

Customer ServiceLocation: Lerma, Mexico

Together, we move the world—we’ve been doing it for over 100 years. As a leading international development partner and systems supplier

to the automotive industry, we are passionate about developing innovative solutions for the mobility of tomorrow. Join our MAHLE team!

#StrongerTogether

Your Role & Responsibilities

 ▪ Recognize and manage all product requirements from the

customer by leading the sales plan and the operational plan

through the production plan;

▪ Ensure from the customer's full requirements (data and quality)

that these data will be met;

▪ Identify blocking points and plans for quick action in order to

solve them;

▪ Collect and systematically communicate reliable information to

the customer in the event of a delay in delivery;

▪ Upon receipt of customer schedules (via SAP) it ensure that

customer requirements are integrated into the system and

integration errors are treated and resolved. Load closed

commands in the system;

Your Skills & Strengths

•Minimum 3 years experience on a similarposition, preferably in the automotive field;•Very good command of SAP;•Advanced knowledge of Microsoft Office;•Advanced level of English (spoken &written);•Bachelor’s degree;•Problem solving and customer serviceskills.

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▪ Follow the complete supply chain (procurement, production and

delivery) and locate if necessary, ensure that service levels set by

the customer are attained;

▪ Monitor the stock level and alert when min / max levels are

reached;

▪ Manage common operations and common logistical issues with

external logistics platforms;

▪ Ensure that the correct parameters are applied to each reference

(command, Lead-time, transport program), and if necessary,

initiate a corrective action plan;

▪ Prepare the necessary customs documents for exporters if

required;

▪ Establish meetings with the customer's representatives on a

regular basis (once a year for major customers);

▪ Participate in improving work activities through Improvement

Proposals (PI).

In addition to work in a great team, we encourage you to reach your personal potential and through outstanding learning and development

opportunities. Exciting assignments and personalized support for your career are available to you.

Your contact: Karen Zuñiga, +52 722 262 7050/karen.zuniga@mahle.com

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