Session XIX

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    Session XIX

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    Process Perspectives of

    Motivation

    Why people choose certain behavioral options to

    satisfy their needs and how they evaluate their

    satisfaction after they have attained their goals.

    Process perspectives of Motivation Expectancy Theory

    Porter-Lawler Extension of Expectancy Theory

    Equity Theory Goal Setting Theory

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    The Expectancy Model of

    Motivation

    Environment

    Motivation Effort Performance

    Ability

    Outcome

    Outcome

    Outcome

    Valence

    Outcome Valence

    Outcome Valence

    Valence

    Valence

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    Equity Theory:A Process Perspective

    Individuals equate value of rewards to effort andcompare it to other people.

    Inputs/OutcomesComparison of

    self with others

    Equity

    Inequity

    Motivation to maintain

    current situation

    Ways to reduce inequity Change inputs Change outcomes Alter perceptions of self Alter perceptions of other

    Leave situation Change comparisons

    outcomes(self)

    inputs (self)

    =outcomes (other)

    inputs (other)

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    Goal-Setting TheoryA Process Perspective

    Difficulty

    Extent to which a goal is challenging and requires effort.

    Specificity

    Clarity and precision of the goal.

    Acceptance

    Extent to which persons accept a goal as their own.

    Commitment Extent to which an individual is personally interested inreaching a goal.

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    Goal-Setting TheoryA Process Perspective

    Satisfaction

    Goal

    difficulty

    Goalspecificity

    Goal

    acceptance

    Goalcommitment

    Intrinsic

    Rewards

    ExtrinsicRewards

    Goal-Directed Effort

    Organizational

    support

    Individualabilities & traits

    Performance

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    Reinforcement Perspectives on

    Motivation

    Reinforcement Theory Explains the role of rewards as they cause behavior

    to change or remain the same over time

    Reinforcement Contingencies

    Positive Reinforcement strengthens behavior byproviding a desirable consequence.

    Avoidance strengthens behavior by allowing escape

    from an undesirable consequence.

    Punishment weakens behavior by providing anundesirable consequence.

    Extinction weakens behavior by not providing a

    desirable consequence.

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    Reinforcement TheoryReinforcement Schedules

    Fixed Interval

    Reinforcement applied at fixed time intervals,

    regardless of behavior

    Variable Interval Reinforcement applied at variable time intervals

    Fixed Ratio

    Reinforcement applied after a fixed number of

    behaviors, regardless of time

    Variable Ratio

    Reinforcement applied after a variable number of

    behaviors, regardless of time

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    Other Motivational Strategies

    Empowerment

    Participation

    Variable Work Schedules

    Compressed work schedule

    Flexible Work Schedules

    Flextime

    Job Sharing

    Telecommuting

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    Designing Effective Reward

    Systems

    General Rules Reward system must meet an individuals needs

    Rewards should compare favorably with other

    organizations

    Distribution must be perceived to be equitable

    Reward system must recognize different needs

    New Approaches Merit system

    Incentive system

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    Kinds of motivation

    On the basis of approach:

    Positive motivation:

    Positive motivation implies creation of an

    environment in which people can satisfy their

    needs and aspirations. Under it rewards andincentives are offered too inspire employees. All

    necessary facilities are provided to workers.

    They are offered prizes and rewards for best

    performance. Positive motivation removes thepsychological barrier and develops a sense of

    affiliation.

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    Negative motivation:

    Negative motivation involves creating a

    sense of fear or unhelpful environment.

    Workers who do not perform well arepenalized. There is a cut in their facilities

    and remuneration. Demotion layoff are

    other punitive measures which the workershave to suffer in case their performance

    does not come up to the desired level.

    On the basis of approach

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    On the basis of type of incentives

    used

    Financial motivation:

    Financial motivation implies use of

    monetary benefits to inspire employees.

    Financial incentives include wages and

    salaries, bonus, fringe benefits, retirement

    benefits, etc. money plays an important

    role in motivation.

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    On the basis of type of incentives

    used

    Non financial motivation;

    Non financial motivators are not associated with

    monetary rewards these include recognition of

    work done, greater involvement in decisionmaking, responsibility, challenging job, etc.,

    praise, competition, knowledge of results,

    suggestion system, opportunity for growth are

    other important non-financial motivators.

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    On the basis of nature of reward

    used

    Extrinsic motivation:

    Extrinsic motivation do not occur on the

    job but around the job. These factors

    include pay, allowance, bonus, fringe

    benefits. Extrinsic reward may be direct

    which are linked with performance and

    indirect compensation like free housing,conveyance, medical facilities, etc.

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    On the basis of nature of reward

    used

    Intrinsic motivation:

    Intrinsic motivation occurs on the job andprovides satisfaction while the job is being

    performed. Intrinsic or internal motivatorsinclude status, authority, participation,challenging task, etc.

    Variety of work, freedom for discretion,greater responsibility, opportunity foradvancement are also intrinsic rewards.