Transit Bus Safety & Security Orientation

SeminarProgram Overview

Seminar Overview

The Transit Bus Safety & Security Orientation Seminar provides an effective mechanism to familiarize stakeholders with the program's

objectives to develop and make available effective practices

and resources that address the needs of transit bus agencies around the nation, regardless of their size, level of funding, or service requirements

for program stakeholders to meet and share challenges and best practices

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Seminar Focus

Understanding the FTA Bus Safety and Security Program

Identifying the elements of Transit Safety and Security Excellence

Performing an assessment of a transit agency's safety, security and emergency preparedness

Identifying a transit agency's best practices in safety and security

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Seminar Focus (contd.)

Identifying gaps and needs in a transit agency's safety and security program

Understanding the structure, use, and value of the FTA Bus Safety and Security web site

Utilizing the website to locate and download information that will fill identified gaps and needs

Creating a plan to achieve agency safety, security and emergency preparedness excellence

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Seminar Objectives

Objective #1 - Provide an overview of FTA’s Transit Bus Safety and Security Program, describing and demonstrating the various program components

Objective #2 - Provide a forum for feedback from the State DOT representatives on program design and on critical issues that the program needs to address

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States Where State DOT Seminars Were Held

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Region 10Seattle, WA

Region 9San Francisco, CA

Region 6Fort Worth, TX

Region 8Denver, CO

Region 4Atlanta, GA

Region 3Philadelphia, PA

Region 2New York, NY

Region 1Cambridge, MA

Region 5Chicago, IL

Region 7Kansas City, MO

Location of State DOT Seminar

State DOT SeminarsNew Hampshire Bus Orientation Safety and Security

Seminar Manchester, New Hampshire August 18-19 2008 11 Agencies Represented 16 Participants 13 Evaluations completed

UDOT Bus Orientation Safety and Security Seminar Salt Lake City, Utah September 29–30 2008 8 Agencies Represented 10 Participants 5 Evaluations Completed

MDOT Bus Orientation Safety and Security Seminar Ocean City, Maryland October 22-23 2008 19 Agencies Represented 27 Participants 27 Evaluations Completed

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State DOT Seminars (contd.)Sacramento Bus Orientation Safety and Security

Seminar Sacramento, California December 8-9 2008 44 Agencies Represented 44 Participants 20 Evaluations completed

Los Angeles Bus Orientation Safety and Security Seminar

Los Angeles, California December 11-12 2008 23 Agencies Represented 23 Participants 20 Evaluations Completed

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Agencies Represented

Allegany County Transit Anne Arundel County Co. Anne Arundel County Department of Planning and Zoning Transit Division Transit Division Calvert County Public Transportation Calvert County Public Transportation Carroll Area Transit System City of Annapolis Department of Transportation County Ride-Baltimore Co. Dept. of Aging Corridor Transportation Corp. Delmarva Community Transit Dorchester County Commission on the Aging, INC Commissions on the Aging, Inc. Jewish Council for the Aging Loyola College in Md. Maryland Transit Administration Maryland Transit Administration Ocean City Transportation Queen Anne's Dept. of Aging Shore Transit St. Mary’s Department of Public Works and Transportation Transit Services of Frederick County Tri County Council of the Lower Eastern Shore of Md. Division- Shore Transit Washington County Community

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Agencies Represented

Advance Transit, Inc. Home Health Care, Hospice and Community Services Nashua Transit System Concord Coach Lines/Dartmouth Transportation/Boston Express Bus Manchester

Transit Authority University Transportation Services (Univ. of NH) Boston Express/ C&J Cooperative Alliance for Regional Transportation (CART) Community Alliance Transportation Services Tri-County CAP, North County Transit Concord Area Transit C.UAST NH DOT Manchester Transit Authority Utah Transit Authority Cache Valley Transit Dist. Park City Transit Utah DOT Uintah Basin Ass. of Govts. Suntran Cedar Area Transit system Ute Indian Tribe

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Agencies Represented

Butte County Department of Public Works California Department of Transportation Caltrans Davis, City of (Unitrans) El Dorado County Transit Authority City of Elk Grove City of Fairfield City of Fresno Area Express Fresno County Rural Transit Agency Governor's Office of Homeland Security Lassen Transit Service Agency City of Lodi City of Manteca Mendocino Transit Authority Metropolitan Transportation Commission Monterey-Salinas Transit Placer County Department of Public Works Sacramento County of Governments San Joaquin Regional Transit District

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Agencies Represented

City of Santa Rosa Sonoma County Transit (Veolia Transportation) Stanislaus Regional Transit Tahoe Regional Planning Agency Tehama County City of Tracy Tri Delta Transit Trinity County City of Turlock City of Vallejo City of Visalia Western Contra Costa Transit Authority Yosemite Area Regional Transportation System Yurok Tribe Victor Valley Transit Authority Montibello Department of Transportation City of Tulare Caltrans District 8 Antelope Valley Transit Authority City of Norwalk

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Agencies Represented

Morongo Basin Transit Authority Caltrans District (San Diego) City of Arcadia-Arcadia Transit VCTC Mountain Area Regional Transit Authority Gold Coast Transit City of La Mirada Kings County Area Public Tranist Caltrans Omnitrans City of Arvin/Moore & Associates Humbolt Transit Riverside Transit Agency Sunline Transit Agency City of Paso Robles City of Porterville City of San Luis Obispo

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Seminar Evaluations

Facilitators distributed Evaluation forms to solicit feedback on workshop participation

Forms allow participants to evaluate each of the workshop sessions:Session topic was of high interest and relevanceSession objectives were realistically met in the time

allowedSession facilitators/speakers were well prepared,

knowledgeable, and effective presentersSession provided an opportunity for participant

interaction and feedback

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FTA Program Overview15

Elements of Bus Safety and Security Excellence I

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Elements of Bus Safety and Security Excellence II

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Implementation Discussion18

Explanation of Assessment Process

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Self Assessment Activity I20

Self Assessment Activity I Report Out and Discussion

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Self Assessment Activity II22

Self Assessment Activity II Report Out and Discussion

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Demonstration of New Safety and Security Website

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Using the New Website to Fill Identified Gaps

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Creation of System Safety and Security Action Plans

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FTA and State DOT Expectations and Future

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General ObservationsStrongly Agree Agree Disagree

Strongly Disagree

Issues discussed at the Transit Bus Safety and Security Orientation Seminar are important to my work. 70 15 0 0

Information presented during the Transit Bus Safety and Security Orientation Seminar was at an appropriate level of detail.

63 22 0 0

I am leaving the Transit Bus Safety and Security Orientation Seminar with ideas I can implement in my work.

67 17 0 1

I am leaving the Transit Bus Safety and Security Orientation Seminar with better connections to my peers.

51 31 3 0

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Feed BackI now have the info needed to put together a good Driver Handbook and training regiment.

The ability to access all the information on the website is great. It makes it very convenient and time wise to have resources to utilize to improve our transportation system.

I am happy to see SSEP is alive and improving!!!

I was very pleased to hear about the website. We will be able to benefit from the information about what is suppose to be in our handbooks, policy and procedures.

Though our drivers receive in-house training this seminar has made me realize the need to assure that these trainings are properly documented. We will have drivers sign that they have received certain trainings and that they understand the context and know how to utilize it properly.

It was a great Program!

The Team was outstanding!!

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Feed BackExpectations of a very practical, useful tool. Great Resource. Long Overdue. Will real help both small and large transit operators.

Don’t get discouraged. Big project but the results and rewards will be very beneficial. Look forward to using these resources. This is an incredible

program/website that gives the tools we need to receive the best technical assistance available. I am excited and feel re-energized in my personal ability to help my sub-recipients reach there potential Thank you!!

A similar website for "Grant Management" would be great. Also it was once described to me that Transit Programs are like a million piece puzzle, each piece similar but knowing how to fit it together is the hard part. I feel like we have been given the puzzle box lid with the picture on it!!

Great course a very needed tool for our industry. I am excited to put it to use.

Very beneficial, FTA is heading in the right direction, It was very valuable.

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Feed BackI found that there is wealth of information for the transit industry that us being made available for me.

The Sharing of information was great. The instructors were very welcoming, knowledgeable, and very enthusiastic about the program.

The workshop has allowed me to better evaluate existing policies and to provide the resources to improve policy level, foster personnel in towns that CART Serves.

I will be able to use most of the elements for planning and development as the CART system evolves and grows!

I found the entire 2 days was very beneficial. The website is something my staff and I will definitely benefit from for many items we are dealing with in my service program. I like the "user friendly" website.

Level of Detail: The information and experience of presenters (Ream) was excellent and I would not have been bored if some of the topics were discussed even further in detail.

I found the self assessment was the most beneficial part of the seminar. I am looking forward to the website.

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Feed BackI can say with a large degree of certainty that this was one of the best seminars I have ever attended. All of the presenters were both knowledgeable and articulate. Ream Lazaro is a wealth of information and a truly impressive resource.

Ream was an excellent presenter and commented on several issues that I was not aware of which highlighted areas I need to pay attention to.

The fact the website will be available to assist in writing policy, procedures, etc, have information available on a given subject that can be tailored to our property is extremely helpful. Looking forward to seeing the program. Andy did a great job in demonstrating the website.

This was a very good, the most helpful thing will be when the website goes live.

The website information was very helpful. The examples and stories shared by Ream were fantastic.

Ream is a true Professional with real experience. He relates well with all operators and administrators. This is an excellent technical assistance program with usable resources that has saved my program tens of thousands of dollars.

Very useful, we needed this instruction and website a long time ago.

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Feed BackThe Core Foundation for a comprehensive, effective Safety and Security program was most beneficial to me.

The Discussion regarding federal and State requirements was very beneficial. Also having a discussion on how to prioritize elements to be implemented in small rural programs. Excellent seminar for new transit managers.

The sign-on capabilities in regards to passwords and multiple registrants per agency is paramount.

Everything was presented excellent, and we were all taken care of very well.

The instructor has a wealth of knowledge and is able to share it with people in a relevant manner. He was very upfront about what this program can and can not do.

What was most beneficial was the personal insight from the FTA Contractor about best practices.

I am New to my Department and Received a lot of information to look at that I will be over seeing.

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