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A Story of an E-Commerce Platform MOHAMAD FAIZ MOHD JAMALUDDIN WAN MOHD SHAHRIZAL IKRAM WAN IBRAHIM

Shopster

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A presentation by Mohamad Faiz and Wan Mohd Shahrizal Ikram on 30 April 2013. These slides were presented specially for a subject in our masters program. Most of the materials were taken from a case study titled "Shopster.com" written by Malcolm Munro and Sid Huff (2007).

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Page 1: Shopster

A Story of an E-Commerce Platform

MOHAMAD FAIZ MOHD JAMALUDDIN WAN MOHD SHAHRIZAL IKRAM WAN IBRAHIM

Page 2: Shopster

May 2004

Aug 2004

Aug 2005

Oct 2005

Dec 2005

Jan 2006

Dec 2006

Page 3: Shopster
Page 4: Shopster

MANAGEMENT

Sarath Samarasekera – Chief Executive Officer

Matt Cox – President of Technology

Michael Barrette – President of Marketing Strategy

Page 5: Shopster

COMPETITION

No direct competitor –

Nimble internet competitor? GetEstore?

Why?

Page 6: Shopster

ADVANTAGES

Page 7: Shopster

TECHNOLOGY

Communication system – AmongShopster, retailer, wholesaler and company’s computer

99.8% server uptime – Multiple power source backup

– Advanced security monitoring

Secure2u – Secure payment system

– Standard 128-bit data encryption system

Continue invest in maintain, improve technology edge

Page 8: Shopster

Order Order

Payment Payment

Prof

it

Ship Ship

BUSINESS MODEL

Page 9: Shopster

REVENUE MODEL

Start up fee

Subscription fee

Extra features fee

Transaction charge

Credit card charge

Page 10: Shopster

VALUE PROPOSITION

E-commerce platform based on drop ship concept

Affiliate commission

Drop ship could be done through eBay and Yahoo! Stores

Sales report and tracking sent via e-mail

Customer service support

Virtual shopping cart for customers

Page 11: Shopster

Do we have “Malaysian Shopster?”

Page 12: Shopster

Formerly known as Sinar Niaga

Page 13: Shopster

Order

Pay Pay

& O

rder

Ship Ship

Pay

& O

rder

BUSINESS MODEL

Page 14: Shopster
Page 15: Shopster

Thank You!