School-To-Work TransitionEmpathize and Define

StakeholderName:Tina

Job: Working for a State Hospital

Situation: Going into a new job, and not knowing what to expect from it.

Say● “I was given a manual before

the job, so I knew the policies and procedures before I even started.”

● “Books can only teach you so much, the rest is hands on.”

● “I went into my job not knowing what I needed to do.”

● “Working with behavioral kids, you can not necessarily prepare yourself.”

● “ I guess I was prepared as much as I could be, but I wasn’t at the same time.

DoI did not have the opportunity to observe the person that I had interviewed.

Think● She is stressed not

knowing what to totally prepare for.

● She is nervous that school didn’t fully prepare her for the work force.

● She is doesn’t think she is prepared for the work force.

● She doesn’t know what she is preparing for.

● She is worried that she will fail.

Feel● She needs to be

prepared for change.● Many people are often

nervous preparing for the work force.

● She doesn’t think that school prepared her enough for her career.

● She would be confident with more hands on training.

● Working at a new place stresses her out.

Problem Statement and Insight. Tina, is a young, inexperienced, hardworking, caring teacher that is getting ready to start work. She needs a way to move through the transition more easily.

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