Quan Ly Nha Hang

8/6/2019 Quan Ly Nha Hang

1/21

I HC NNGTRNG CAO NG CNG NGH THNG TIN

N TT NGHIP

QUN L NH HNG

Ging vin hng dn : HONG TH M LSinh vin thc hin : NG THI MINH HONG

Lp : 08SNgnh : CNG NGH PHN MMKha : 2008-2011

nng, thng 5 nm 2011

GVHD: Hong Th M L SVTH: Ng Thi Minh Hong


2/21

M U

Cng ngh thng tin ngy cng tr nn ph bin v hu dng trong

cuc sng hin nay. c bit l ng dng phn mm vi nhiu chng trnhng dng c hiu qu. Trong c cc chng trinh qun l gip con ngit chc x l cc cng vic tr nn n gin, nhanh chng v chnh xc hn.

Trc y khi my tnh cha c ng dng rng ri cc cng vicqun l nh hng u c lm th cng nn rt mt thi gian v tn km vnhn lc cng nh ti chnh. Vi s pht trin cng ngh thng tin m my tnh c s dng rng ri trong cc c quan, nh my, trng hc gip cngvic c tt hn. Vic s dng my tnh vo cng tc qun l nh hng l mtyu cu cn thit nhm xa b nhng phng php lc hu, li thi gy tnkm v nhiu mt.

Chnh v vy em cng xy dng mt chng trnh qun l. l:QunL Nh Hng. Chng trnh s gip thc hin cng vic trong mt nh hng.

Do thi gian c hn v s hiu bit v ngn ng lp trnh cn hn chnn chc chn bi lm s khng trnh khi nhng thiu xt, rt mong c sgip v gp kin ca cc thy c. Em chn thnh cm n!



3/21

LI CM N

Em xin chn thnh cm nThy c cc trng thuc i Hc Nng ni chung v thy c

trng Cao ng Cng Ngh Thng Tin ni ring tn tnh dy d, du dt,truyn t kin thc, to iu kin tt nht cho em hc tp, tip thu kin thc.

c bit em xin gi li cm n c Hong Th M L-trng Cao ngCng Ngh Thng Tin ch bo,hng dn tn tnh trong qu trnh lm n

Sau cng em xin gi li cm n ti gia nh, bn b ng vin, nggp kin v gip em trong qu trnh hc tp, nghin cu v hon thnh

n tt nghip

Em xin chn thnh cm n!



4/21

NHN XT

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5/21

MC LC

M u......................................................................................................................

Li cm n................................................................................................................

Chng 1: M t bi ton.............................................................................................................................

1

1.1 Kho st hin trng.......................................................................................................................

1

1.1.1 Hin trng t chc.............................................................................................................

2

1.1.2 Hin trng nghip v.............................................................................................................

2

1.2 M t h thng..........................................................................................................

2

1.2.1 Yu cu chc nng...........................................................................................................

3

1.2.2 Yu cu phi chc nng.............................................................................................................

3

Chng 2: phn tch v thit k.............................................................................................................................

3

2.1 S phn r chc nng................................................................................................................

3

2.2 M hnh phn cp chc nng................................................................................................................

4



6/21

2.2.1 Biu mc ng cnh................................................................................................................

4

2.2.2 Biu mc nh................................................................................................................

5

2.3 M hnh c s d liu................................................................................................................

6

2.4 M t cc bng d liu................................................................................................................

62.4.1 Bng loi thc n

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6

2.4.2 Bng thc n................................................................................................................

7

2.4.3 Bng gi

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2.4.4 Bng nhn vin................................................................................................................

7

2.4.5 Bng bn................................................................................................................

8

2.4.6 Bng phn cng................................................................................................................

8

2.4.7 Bng ha n................................................................................................................

8

2.4.8 Bng chi tit ha n

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7/21

Chng 3: ci t v kt qu th nghim.............................................................................................................................

9

3.1 Mi trng ci t................................................................................................................

9

3.2 Kt qu chng trnh................................................................................................................

9

3.2.1 Giao din ng nhp................................................................................................................

93.2.2 Giao din bn hng

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10

3.2.3 Giao din thc n................................................................................................................

10

3.2.4 Giao din danh sch bn

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3.2.5 Giao din qun l nhn vin................................................................................................................

11

3.2.6 Giao din t bn................................................................................................................

12

Kt lun.............................................................................................................................

13

I. Kt qu v hn ch................................................................................................................

13

II. Hng pht trin



8/21

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13

Danh mc ti liu tham kho.............................................................................................................................

14



9/21

1

CHNG 1: M T BI TON

1.1 Kho st hin trng

Hin nay,cng ngh thng tin c xem l mt ngnh mi nhn ca qucgia, c bit l quc gia ang pht trin, tin hnh cng nghip ha v hin i

ha nh nc ta. S bng n thng tin v s pht trin mnh m ca cng ngh

k thut s, yu cu mun pht trin th phi tin hc ha vo tt c cc ngnh

trong lnh vc

Cng vi s pht trin nhanh chng v phn cng my tnh, cc phn mm

ngy cng tr nn a dng, phong ph, hon thin hn v h tr hiu qu hn

cho con ngi. Cc phn mm hin nay ngy cng m phng c rt nhiu

nghip v kh khn, h tr cho ngi dng thun tin s dng, thi gian x l

nhanh chng, v mt s nghip v c t ng ha cao.

Do vy m trong vic pht trin phn mm, s i hi khng ch l s chnh

xc, x l c nhiu nghip v thc t m cn phi p ng nhng yu cu

khc nh v tc , giao din thn thin, m hnh ha c thc t vo my

tnh ngi s dng tin li,quen thuc, tnh tng thch cao, bo mt cao,

Cc phn mm gip tit kim mt phn ln thi gian, cng sc ca con ngi,

tng chnh xc v hiu qu trong cng vic.

Mt v d c th, vic qun l nh hng, nu khng c s h tr ca tin hc,

vic qun l ny i hi nhiu thi gian v cng sc m s chnh xc, hiu qu

khng cao, v a s lm bng th cng rt t t ng. Mt s nghip v nh tm

kim, thng k v hiu chnh thng tin kh vt v. Ngoi ra cn c mt s kh

khn v lu tr, tn km, Trong khi cc nghip v ny hon ton c thtin hc ha mt cch d dng. Vi s gip ca tin hc, vic qun l nh

hng s tr nn n gin, thun tin, nhanh chng v hiu qu hn rt nhiu.



10/21

2

1.1.1 Hin trng t chc

Nh hng c khong 50 bn. T chc nh hng c: 3 qun l, 2 thu ngn v

khong 25 nhn vin.

1.1.2 Hin trng nghip vNhn vin ph trch bn s ghi li(2 bn) nhng mn n khch hng gi,

1 bn giao cho nh bp, 1 bn quy thu ngn.

Trn mi phiu gi mn c ghi s bn, ngy v tn nhn vin phc v bn

.

Nu khch hng gi thm mn th nhn vin ghi thm 1 phiu mi, vn ghi

s bn, ngy v tn mnh

Nhn vin thu ngn s dng chng trnh trn my tnh thc hin cc

cng vic

Nhn vin em ha n cho khch nu khng c g thc mc th khch

tr tin cho nhn vin, nhn vin em tin v ha n vo cho quy thu ngn,

nhn vin thu ngn ng du thanh ton vo ha n.

1.2.1M t h thng

Theo hin trng nu trn, cc nh hng cn p dng cng ngh vo vic

qun l. N s lm tng kh nng qun l, nhanh chng v chnh xc hn.

Cc chc nng ca chng trnh:

Bn hng

Cp nht: Thc n

Danh sch bn

t bn

Nh cung cpNhn vin

Khch hng

Thng k

Doanh thu

Ha n



11/21

3

1.1 Yu cu chc nng

Cho php ngi dng ng nhp vo h thng

Cho php ngi qun tr thm, xa sa nhn vin, thc n, phn cng.Cho php ngi dng thng k doanh thu.

Cho php ngi dng tra cu thc n, nhn vin.

Cho php thu ngn lp ha n v in ha n.

Cho php ngi qun tr xa ha n.

1.2.2 Yu cu phi chc nng

m bo chng trnh hot ng tt

Tin dng

CHNG 2: PHN TCH V THIT K

2.1 S phn r chc nng


H thng qun l nh hng

H thng

ng nhp

Ngi dng

Nh hng

Thot

Cp nht

Thc n

Nhn vin

Hng ha

Danh schbn

Ca lm vic

Lng nv

Tin ch Doanh thu

Tm kim Thu chi

Ha n


12/21

4

Hnh 2.1 M hnh phn r chc nng

2.2M hnh phn cp chc nng

2.2.1Biu mc ng cnh

Hnh 2.2 M hnh biu mc ng cnh


H thngnh hng

Khchhng

Yu cu thc n

Tr li yu cu thc n

Yu cu gi mn

Tr li yu cu gi mn

Yu cu ha n thanh ton

Tr li yu cu ha n thanh ton


13/21

5

2.2.2 Biu mc nh

Hnh 2.3 M hnh biu mc nh


X lgi mn

X lbo co

X lt

bn

Khch hng

Yu cu gi mn

Phiu chp nhny/c

Phiu thanh ton

Yu cu t bn

Danh sch bn

Phiu chp nhn y/c

Phiu thanh ton

4 Phiu yu cu gi mn

5 phiu chp nhn y/c

6 phiu thanh ton tin

Yu cuphiuthanh ton

Yu cuphiuthanh ton

3 Phiu t/t tin

2 phiu c/n sd

1 Phiu y/c

Qun l


14/21

6

2.3 M hnh c s d liu

Hnh 2.4: M hnh c s d liu

2.4 M t cc bng d liu

2.4.1 Bng loi thc n

STT Tn ct Kiu d liu Rng buc

1 M loi Text Kha chnh2 Nhm Text3 Tn loi Text



15/21

7

2.4.2 Bng thc n

STT Tn ct Kiu d liu Rng buc1 M thc n Text Kha chnh2 M loi Text

3 Tn thc n Text4 n v tnh Text

2.4.3 Bng gi

STT Tn ct Kiu d liu Rng buc1 Ngy AD gi Datetime Kha chnh2 M thc n Text3 Gi Text

2.4.4 Bng nhn vin

STT Tn ct Kiu d liu Rng buc1 M nhn vin Text Kha chnh2 H tn nhn vin Text3 Ngy sinh Datetime4 Gii tnh Text5 Qu qun Text6 So DT Number

7 B phn Text8 Chc v Text9 Ca Text

2.4.5 Bng bnSTT Tn ct Kiu d liu Rng buc

1 M s bn Text Kha chnh2 S gh Number 3 V tr Text

2.4.6 Bng phn cng

STT Tn ct Kiu d liu Rng buc

1 Ca Text Kha chnh2 M nhn vin Text



16/21

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3 M s bn Text

2.4.7 Bng ha n

STT Tn ct Kiu d liu Rng buc1 M ha n Text Kha chnh2 Thi gian lp Datetime3 M s bn Text4 S khch Number 5 M nhn vin Text6 Tng tin Number

2.4.8 Bng chi tit ha n

STT Tn ct Kiu d liu Rng buc1 M ha n Text Kha chnh2 M thc n Text3 S lng Number 4 n gi Number

CHNG 3: CI T V KT QU TH NGHIM

3.1 Mi trng ci t

Vic la chn cng ngh sao cho ph hp vi ng dng mun pht trin

l iu quan trng. Vi s pht trin ca cng ngh thng tin nh hin nay,

nhiu cng ngh mi ra i, xut hin nhiu ngn ng mi p ng cho

nhiu nhu cu khc nhau thuc cc lnh vc khc nhau.

Visual Studio 2005 l mt ngn ng cn kh mi m v y ha hn, cc

cng ngh pht trin ng dng v qun l. ti H thng chng trnh qun l nh hng (c khong 50 bn)

c xy dng da vo cc kin thc c bn v nghip v kt hp vi cng

ngh hin c trong ngn ng.

Cng ngh s dng: Net Framework 2.0.

Ngn ng lp trnh: Visual Studio 2005.

Lu tr d liu: Microsoft Access



17/21

9

3.2 Kt qu chng trnh

3.2.1 Giao din ng nhp

Cho php ngi dng ng nhp qun l

3.2.2 Giao din bn hng

Cho php khch hng c chn mn, hy chn, chuyn bn v thanh ton



18/21

10

3.2.3 Giao din thc n

Cho php thm, xa, sa thc n

3.2.4 Giao din danh sch bn

Cho php thm, xa, sa bn



19/21

11

3.2.5 Giao din qun l nhn vin

Cho php thm, xa, sa thng tin nhn vin v tm kim nhn vin

3.2.6 Giao din t bn

Cho php khch hng t bn trc qua in thoi



20/21

12

KT LUN

I Kt qu v hn ch

Vic xy dng chng trnh qun l nh hng s gip ch cho b phn l

tn, nh hng t ng ha cng vic ca mnh, lm tng nng sut hiu qu

cng vic. Chng trnh cho php ngi dng thao tc c p nht truy vn thng

tin nhanh chng, gii quyt c t chc nht qun c s d liu trong lu tr

thng tin.

Tuy nhin chng trnh vn cn nhng hn ch cha p ng y

nhu cu ca ngi dng trong vic qun l cc trang thit b phng, qun l

kho cho b phn nh hng, qun l chc v theo tng b phn nhn vin, qun

l doanh thu trong nh hng.



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13

II - Hng pht trin

Trong thi gian ti, chng em s c gng khc phc nhng hn ch trn

v m rng thm cc tnh nng mi ca chng trnh nh:

t mn v thanh ton qua mng.Ghp ni vi cc chng trnh qun l nh hng khc.

DANH MC TI LIU THAM KHO

1. Phn tich v thit k h thng thng tin qun l, inh Th Hin, Nh

xut bn Thng K, 2002.

2. Phn tich v thit k h thng thng tin, Nguyn Vn Ba, Nh xut

bn H Quc Gia H Ni, 2004.

3. L thuyt c s d liu T p 1, 2,Nguyn Ngc Mai - Nguyn Th

Kim Trang - on Thin Ngn, Nh xut bn Lao ng X Hi,

10/2007

4. Lp trnh Microsoft Visual Basic.Net K thut v ng dng- Nguyn

Hu Bnh-Nguyn Vn Hoi-ng Xun Hng-Nguyn Tin, Nh

xut bn: Nxb Thng k

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